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Hospitality Industry Employee Training

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Questions and Answers

What is the main purpose of a training program for newly hired employees?

To educate them about the company and its policies (correct)
To terminate their employment
To increase employee salary
To provide them with benefits

What is the result of employees receiving extensive training?

Higher employee turnover
Lower job satisfaction
Higher overall satisfaction (correct)
No impact on job satisfaction

Why is it important to learn about different training programs?

To determine the most expensive option
To confuse employees with multiple options
To delay the training process
To determine the most beneficial option for your organization (correct)

What type of employees can benefit from a training program?

Both new and long-term employees (C) Signup and view all the answers

What is a benefit of a training program for long-term employees?

Educating them about recent policy changes (C) Signup and view all the answers

What is the primary goal of discipline in an organization?

To train people to obey rules and a code of conduct (C) Signup and view all the answers

What is the role of managers and supervisors in employee discipline?

To involve the employee in identifying the causes of a problem and developing a solution (A) Signup and view all the answers

What is the relationship between discipline and goals according to Jim Rohn?

Discipline is the bridge between goals and accomplishment (C) Signup and view all the answers

What is expected of all employees in an organization?

To observe proper demeanor (D) Signup and view all the answers

What is the responsibility of supervisors and managers in terms of policies and rules?

To instill policies and rules among employees (A) Signup and view all the answers