Health Science Communication Course Quiz

<p>Processing and understanding the speaker's message (D)</p> Signup and view all the answers

<p>It requires the receiver to interpret the message as intended by the sender. (A)</p> Signup and view all the answers

<p>Quality of communication (A)</p> Signup and view all the answers

<p>Intimidation in the healthcare setting (B)</p> Signup and view all the answers

<p>Communicating to meet patient needs (D)</p> Signup and view all the answers

<p>Set communication goals (A)</p> Signup and view all the answers

<p>By showing kindness and answering questions (C)</p> Signup and view all the answers

<p>To deliver casual conversation (D)</p> Signup and view all the answers

<p>Specific questions related to care (B)</p> Signup and view all the answers

<p>Seeking clarification for understanding (A)</p> Signup and view all the answers

<p>Gather information from the patient (D)</p> Signup and view all the answers

<p>The patient's education level (C)</p> Signup and view all the answers

<p>By addressing the patient properly and involving them in decision making (A)</p> Signup and view all the answers

<p>Ensure the message is clear and organized (C)</p> Signup and view all the answers

<p>The patient’s interest in healthcare (D)</p> Signup and view all the answers

<p>Medical terminology like 'hypertension' (B)</p> Signup and view all the answers

<p>Rank items in order of importance (B)</p> Signup and view all the answers

<p>Make direct eye contact and explain necessary actions (A)</p> Signup and view all the answers

<p>Closed-ended (D)</p> Signup and view all the answers

<p>Open-ended (B)</p> Signup and view all the answers

<p>They ask for further information or clarification. (A)</p> Signup and view all the answers

<p>They can bias the respondent's answer. (A)</p> Signup and view all the answers

<p>Misunderstanding the patient's needs. (A)</p> Signup and view all the answers

<p>It can relieve tension and promote discussion. (A)</p> Signup and view all the answers

<p>They can be answered with a phrase. (B)</p> Signup and view all the answers

<p>If the receiver does not seem to understand the question. (B)</p> Signup and view all the answers

<p>To show respect and build trust (A)</p> Signup and view all the answers

<p>All of the above (D)</p> Signup and view all the answers

<p>Cultural variances in gestures (D)</p> Signup and view all the answers

<p>It can enhance or hinder communication based on factors like noise (B)</p> Signup and view all the answers

<p>Engagement and receptiveness (A)</p> Signup and view all the answers

<p>Multitasking while listening (D)</p> Signup and view all the answers

<p>To show concern and support (B)</p> Signup and view all the answers

<p>Rolling eyes (D)</p> Signup and view all the answers

<p>Focusing fully on the speaker (C)</p> Signup and view all the answers

<p>Understanding others’ thoughts and feelings (B)</p> Signup and view all the answers

<p>Rewording the sender’s message in your own words (C)</p> Signup and view all the answers

<p>Reflecting (B)</p> Signup and view all the answers

<p>A clarifying question (B)</p> Signup and view all the answers

<p>Defensive mechanisms (A)</p> Signup and view all the answers

<p>By determining if the communication goal was met (B)</p> Signup and view all the answers

<p>Cultural background (A)</p> Signup and view all the answers

Clear and accurate exchange of information among healthcare providers and with patients, ensuring timely and appropriate diagnoses & treatments.

A series of sequential actions, starting with the sender, encoding a message, transmitting it, and receiving feedback from a receiver.

Communication without using spoken or written words, but with body language, facial expressions, and other cues.

Paying full attention to what someone is saying, both verbally and nonverbally, and understanding it from their perspective.

Different ways messages can be delivered—orally, nonverbally, in writing, and electronically— all critical tools in healthcare.

Patient well-being is influenced by the quality of communication between patients and healthcare providers.

Factors that negatively impact a patient's recovery or well-being.

Effective communication approach tailored to meet a patient's needs during health care.

Specific objectives a healthcare provider sets for a health-care conversation.

Steps comprising effective communication in healthcare settings, including establishing goals, creating a dialogue, and evaluation.

A communication method that creates an effective dialogue and focuses on meeting patient needs.

Teaching patients about wellness and healthy lifestyles to manage long-term health conditions.

Long-lasting health conditions that need ongoing monitoring and management .

Specific objectives for interactions with patients to ensure effective information exchange and positive outcomes.

Demonstrating empathy and care for the patient's well-being during communication.

Building a connection based on honesty and openness with patients.

Involving the patient in decision-making about their care and treatment whenever possible.

Considering the patient's level of understanding and ability to comprehend information.

Recognizing and responding to the patient's emotions regarding their condition, treatment plan, or other relevant issues.

Communicating information in a simple, understandable manner that is true and precise for the receiver's understanding.

Organize information based on importance and relevance to help patients retain key details and quickly grasp the core concepts that will positively influence their treatment

A question that can be answered with a single word or phrase.

A question requiring more than a simple yes or no answer.

A question seeking further clarification or information.

A question that suggests the desired answer.

Different question formats serve various purposes in gathering information from a patient, helping to collect details or encourage a thorough explanation.

Effective communication with a patient involves choosing appropriate question types and providing space for responses.

Humor can be a tool for easing tension and fostering interaction.

Avoid interrupting, allow time for responses, reword questions if necessary, and avoid leading questions to ensure effective communication with the patient.

Speaking to patients directly, addressing them by their preferred title and name, even when they're young or elderly.

Using respectful language, titles, and asking patients how they want to be addressed, demonstrating courtesy and consideration.

Using touch in a professional setting, conveying concern and support, but being aware of cultural sensitivity and patient comfort.

Using gestures, facial expressions, and posture to communicate. Be aware of cultural differences in their meaning.

A body posture that conveys negativity, resistance, or lack of interest, often with crossed arms, averted gaze, or a frowning face.

A body posture that communicates openness, warmth, and receptiveness, characterized by relaxed arms, a smile, and a direct gaze.

Paying full attention to the speaker's verbal and nonverbal cues, focusing on understanding their message and perspective.

Understanding and sharing another person's feelings, thoughts, and experiences.

Restating the speaker's message in your own words to ensure understanding.

Prompting the speaker to complete or expand on their message to clarify their thoughts.

Obstacles that hinder effective communication, such as cultural differences, language barriers, or distractions.

The values, beliefs, and practices of a group that influence their health beliefs and communication style.

The invisible boundary around a person that defines the amount of physical distance they prefer during interactions.

Protecting confidential health information and respecting patient autonomy.