5 Questions
In the EPIC system, what action should be taken if a patient's chart indicates 'Patient not enrolled' in Strive?
Send an inbasket to Kimberly McPeak & Kelly Haukland
What should be done if the second outreach call is unsuccessful?
Document in task and check 'FINAL ATTEMPT' box
What triggers the autogeneration of a UTR letter task?
Marking the final attempt on the second outreach call
Which system should contain the information 'Patient enrolled in Strive' under Care Coordination?
EPIC
When should a second intake task be autogenerated?
'UTR' status case as outreach and follow next steps
Test your knowledge about the intake process in healthcare. Familiarize yourself with using Canopy for OSH or EPIC for Loyola, checking patient documents, and making the first call to patients.
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