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HCA 301: Effective Communication & Power Image

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18 Questions

What is one of the bases of referent power?

Admiration and respect

Which type of power is determined by a person's job description and assigned responsibilities?

Position power

What is one of the characteristics of personal power?

Credibility

What is the basis of information power?

Access to valued data

Which type of power is based on an individual's formal and informal links to influential or prestigious persons?

Connection power

What is a common perception of power among some healthcare professionals?

It is unattractive

What is essential when dealing with people outside your profession?

Developing powerful partnerships

What is a crucial aspect of gaining access to key personnel in an organization?

Knowing when to be at the right place at the right time

Why is it important to position yourself to be at the right place at the right time?

Because powerful people have a keen sense of timing

What is involved in direct influence and efforts towards issues of highest priority?

A good deal of energy and effort

What is involved in using power appropriately?

Promoting consensus in organizational goals

What is the benefit of getting to know people in your sphere of influence?

It helps in building powerful partnerships

What is principle-centred power based on?

Honour, respect, loyalty and commitment

What is the primary goal of a leader's use of power?

To address individual needs and motivations

What is a key aspect of leadership power?

The ability to create order from conflict, contradictions and chaos

What is a characteristic of principle-centred leadership?

It is invited and based on trust and respect

What is one way to activate principle-centred leadership, according to the text?

By getting to know people and being open

What is one of the seven generally accepted types of interpersonal power used in organizations?

The option is not available in the provided text

Test your understanding of effective communication techniques, including nonverbal cues, and how to project a power image in healthcare settings. Learn how to use data and visibility to demonstrate your point and make a lasting impression.

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