Guestroom Features at Wanda Vista Resort Phuket Island Quiz
10 Questions
2 Views

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

Always do this with a ______

smile

Establish ______

eye contact

Speak in an appropriate ______

tone

Speak ______

<p>clearly</p> Signup and view all the answers

Open palm ______ to indicate the location

<p>gesture</p> Signup and view all the answers

What items should be explained when introducing guestroom features?

<p>Privacy Button, Double Lock, Safety Latch, Broadband Slot, Electronic Blinds, Lighting controls, Air Conditioning Control, Mini Bar, Electronic Safe, Emergency Exit Plan, Wardrobe</p> Signup and view all the answers

What is the effective date of the 'How to introduce guestroom features' procedure?

<p>25th Oct. 2023</p> Signup and view all the answers

What is the resort's name mentioned in the text?

<p>Wanda Vista Resort Phuket Island Laya</p> Signup and view all the answers

Who approved the 'How to introduce guestroom features' procedure?

<p>General Manager</p> Signup and view all the answers

Who prepared the 'How to introduce guestroom features' procedure?

<p>Front Office Manager</p> Signup and view all the answers

More Like This

Use Quizgecko on...
Browser
Browser