Guestroom Features at Wanda Vista Resort Phuket Island Quiz

Play an AI-generated podcast conversation about this lesson

Always do this with a ______

smile

Establish ______

eye contact

Speak in an appropriate ______

tone

Speak ______

clearly Signup and view all the answers

Open palm ______ to indicate the location

gesture Signup and view all the answers

What items should be explained when introducing guestroom features?

Privacy Button, Double Lock, Safety Latch, Broadband Slot, Electronic Blinds, Lighting controls, Air Conditioning Control, Mini Bar, Electronic Safe, Emergency Exit Plan, Wardrobe Signup and view all the answers

What is the effective date of the 'How to introduce guestroom features' procedure?

25th Oct. 2023 Signup and view all the answers

What is the resort's name mentioned in the text?

Wanda Vista Resort Phuket Island Laya Signup and view all the answers

Who approved the 'How to introduce guestroom features' procedure?

General Manager Signup and view all the answers

Who prepared the 'How to introduce guestroom features' procedure?

Front Office Manager Signup and view all the answers

Guestroom Features at Wanda Vista Resort Phuket Island Quiz

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Questions and Answers

Always do this with a ______

Establish ______

Speak in an appropriate ______

Speak ______

Open palm ______ to indicate the location

What items should be explained when introducing guestroom features?

What is the effective date of the 'How to introduce guestroom features' procedure?

What is the resort's name mentioned in the text?

Who approved the 'How to introduce guestroom features' procedure?

Who prepared the 'How to introduce guestroom features' procedure?

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