Podcast
Questions and Answers
Always do this with a ______
Always do this with a ______
smile
Establish ______
Establish ______
eye contact
Speak in an appropriate ______
Speak in an appropriate ______
tone
Speak ______
Speak ______
Open palm ______ to indicate the location
Open palm ______ to indicate the location
What items should be explained when introducing guestroom features?
What items should be explained when introducing guestroom features?
What is the effective date of the 'How to introduce guestroom features' procedure?
What is the effective date of the 'How to introduce guestroom features' procedure?
What is the resort's name mentioned in the text?
What is the resort's name mentioned in the text?
Who approved the 'How to introduce guestroom features' procedure?
Who approved the 'How to introduce guestroom features' procedure?
Who prepared the 'How to introduce guestroom features' procedure?
Who prepared the 'How to introduce guestroom features' procedure?
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