Chapter 6: Face-Saving
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Questions and Answers

What are the two human face needs identified by Lim and Bowers?

  • Need for validation and need for support
  • Need for inclusion and need for respect (correct)
  • Need for connection and need for achievement
  • Need for recognition and need for trust

    • What is the consequence of not addressing face wants during interaction?

  • Improved communication effectiveness
  • Loss of face leading to conflict (correct)
  • Increased cooperation between parties
  • Enhanced mutual respect

    • Which type of face need relates to the desire for social inclusion?

  • Autonomy face
  • Competence face
  • Recognition face
  • Fellowship face (correct)

    • How is face-loss defined in the context of interaction?

    <p>Experiencing challenges to one’s identity claims</p> Signup and view all the answers

    What can result from face-loss during interactions?

    <p>Impasses in interaction</p> Signup and view all the answers

    What is the primary focus of the competence face need as defined by Lim and Bowers?

    <p>The need for one's abilities to be respected</p> Signup and view all the answers

    Which of the following is NOT one of the face needs identified by Lim and Bowers?

    <p>Power face</p> Signup and view all the answers

    What psychological impact does a loss of face have on an individual?

    <p>Can create or exacerbate conflict</p> Signup and view all the answers

    What is Kathy's initial reaction to the accusation of being chauvinistic?

    <p>She finds it amusing and laughs.</p> Signup and view all the answers

    How does Peggy contribute to the discussion about gender differences?

    <p>She discusses cultural and socialization influences.</p> Signup and view all the answers

    What concern does Gary raise in the conversation?

    <p>The impact of changing gender roles in society.</p> Signup and view all the answers

    Which of the following statements best describes Kathy's view of understanding differences?

    <p>She finds it challenging to comprehend differences.</p> Signup and view all the answers

    What type of exchange primarily takes place among the group during this conversation?

    <p>They offer and evaluate information on research.</p> Signup and view all the answers

    How does Dave respond to Kathy's claim about differences?

    <p>He dismisses her by joking about it.</p> Signup and view all the answers

    What does Peggy suggest about language use in relation to gender?

    <p>It shows some definite differences.</p> Signup and view all the answers

    What underlying theme is present in the conversation among the group?

    <p>Attempts to explore and navigate gender dynamics.</p> Signup and view all the answers

    What may have contributed to the professor's reluctance to express her beliefs about the conflict?

    <p>Concern for her personal image as a fair professor</p> Signup and view all the answers

    What incident prompted the student to file a grievance against the professor?

    <p>A missed final exam due to illness</p> Signup and view all the answers

    Which of the following best describes the professor's self-image in this scenario?

    <p>A fair and respected professor</p> Signup and view all the answers

    What was the student's method of communicating his absence for the final exam?

    <p>Leaving a message with the department secretary</p> Signup and view all the answers

    What happens to individual identities during group-focused interactions?

    <p>Individuals maintain their identities but prioritize group awareness.</p> Signup and view all the answers

    What does the term 'face threat' refer to in the context of the professor's situation?

    <p>The possibility of losing professional credibility</p> Signup and view all the answers

    What is a potential reason for the professor to express her beliefs regarding the conflict?

    <p>To uphold academic integrity</p> Signup and view all the answers

    How does the emergence of face-saving affect group conflict interaction?

    <p>It shifts the focus from group concerns to individual concerns.</p> Signup and view all the answers

    What was the professor concerned about that influenced her decision regarding the make-up exam?

    <p>Her reputation for changing grades under pressure</p> Signup and view all the answers

    What likely impact did the student's grievance have on the professor?

    <p>It created uncertainty about her image</p> Signup and view all the answers

    Why did the professor feel increasingly bothered as the meeting approached?

    <p>She faced a formal complaint from the student</p> Signup and view all the answers

    What is a potential consequence of face-saving behavior in a group?

    <p>Reduction in shared conflict goals.</p> Signup and view all the answers

    How did the professor's concern about her image relate to her decision-making process?

    <p>It made her hesitant to act on her beliefs</p> Signup and view all the answers

    What role does commitment to self-image play within group interactions when face-saving emerges?

    <p>It becomes more important than group cohesion.</p> Signup and view all the answers

    Which factor might the appeals referee consider when addressing the professor's decision?

    <p>The speed at which students share information</p> Signup and view all the answers

    In what way might the professor's image impact her future actions?

    <p>It may cause her to avoid taking risks in her teaching methods</p> Signup and view all the answers

    In a group conflict scenario, what effect does stepping into an 'official role' have?

    <p>It highlights individual perspectives over group perspectives.</p> Signup and view all the answers

    What internal conflict was the professor experiencing regarding the student's complaint?

    <p>Whether to uphold strict policies or show compassion</p> Signup and view all the answers

    What is a key factor that can undermine group-centered focus in interactions?

    <p>The emergence of personal face-saving concerns.</p> Signup and view all the answers

    When interactions are group-centered, how does the sense of belonging change?

    <p>It becomes more critical than individual identity.</p> Signup and view all the answers

    How does the concept of image relate to the professor's inflexibility?

    <p>Her image complicates decision-making under pressure</p> Signup and view all the answers

    What can result from interactions becoming individually focused?

    <p>A diminished commitment to the group’s goals.</p> Signup and view all the answers

    What emotional response was the professor likely experiencing due to the student's actions?

    <p>Frustration</p> Signup and view all the answers

    What might be a possible reason for someone's inflexibility in a conflict, based on the example provided?

    <p>Fear of losing power or control</p> Signup and view all the answers

    What prompted continued interaction in the group after Peggy's research was mentioned?

    <p>Dave's comments about the brain's sensitivity to drugs</p> Signup and view all the answers

    Which issue did Dave's comments raise during the discussion?

    <p>The role of sexual politics in research</p> Signup and view all the answers

    What was the immediate effect of Dave stating there are detectable differences in male and female brains?

    <p>It shifted the focus to Dave's relationship with the group</p> Signup and view all the answers

    How did Kathy respond to Dave's comment regarding male and female brains?

    <p>She showed concern for how he was perceived</p> Signup and view all the answers

    What was Dave's concern following his comment about brain differences?

    <p>That he was perceived as a chauvinist</p> Signup and view all the answers

    How did Peggy, Gary, and Kathy try to support Dave's image?

    <p>By reassuring him he was not viewed negatively</p> Signup and view all the answers

    Which aspect of the brain was the main focus of Dave's discussed article?

    <p>The sensitivity of the brain to external substances</p> Signup and view all the answers

    What did the group initially focus on before shifting to comments about Dave's image?

    <p>The evolutionary development of language use</p> Signup and view all the answers

    Study Notes

    Chapter 6: Face-Saving

    • Face is a universal human characteristic, defined as a person's desired public image.

    • Face wants can be divided into positive face (desire for approval) and negative face (desire for autonomy).

    • Face-threatening acts (FTAs) can lead to conflict, based on the social distance between parties, their relative power, and the intrusiveness of the request.

    • Politeness strategies range from avoiding the FTA to directly performing it. Politeness is inversely related to the FTA's threat level.

    • Face loss occurs when a person's identity is challenged; it leads to feelings of shame, confusion, and inferiority.

    • Face-saving behaviors are efforts to re-establish face after a perceived threat or loss.

    • Continued change in conflict interaction is a positive sign, demonstrating flexible strategies.

    • Face saving issues can lead to rigid interaction patterns and make conflict resolution more difficult.

    • Cultural values influence conflict responses; collectivistic cultures show more concern for the face of others.

    • Different face-saving frames exist, including resisting unjust intimidation, refusing to concede a position, and suppressing conflict issues.

    • Face-giving strategies are implemented to help parties to save and maintain their face. This can be done through corrective (after threat) or preventative (avoiding threat and maintaining status) methods.

    • Examples of face-saving strategies include accounts, apologies, quasi-theories, and disclaimers.

    • Face-saving can dominate conflict interaction, diverting attention from the main issue.

    • Individualistic and collectivistic cultures exhibit different face-saving approaches.

    • Person-centered speech can facilitate face giving, showing empathy and perspective-taking.

    • Face-saving is a common concern, whether in negotiations, personal relationships, or group dynamics.

    • Effective conflict interaction strategies address concerns about each other's faces, which can prevent the escalation of conflict.

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    Face-Saving Strategies in Communication PDF

    Description

    This quiz explores the concept of human face needs as identified by Lim and Bowers, including the consequences of face-loss during interactions. Participants will analyze different aspects of face desires and their implications for social inclusion and competence. Dive into the psychological effects of interaction dynamics and understand how gender differences shape discussions.

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