Employee Engagement and Organizational Performance: A Study on Genpact
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Questions and Answers

What is the primary focus of the study on Genpact?

  • The impact of employee motivation on organizational productivity
  • The impact of employee engagement on organizational performance (correct)
  • The impact of employee commitment on organizational efficiency
  • The impact of employee satisfaction on organizational performance

What is the likely outcome of high employee engagement in an organization?

  • Decreased productivity and increased turnover
  • Improved customer satisfaction and increased revenue (correct)
  • Increased bureaucracy and decreased adaptability
  • Reduced innovation and decreased morale

What is a key driver of employee engagement, according to research?

  • Regular feedback and performance evaluations
  • Meaningful work and opportunities for growth (correct)
  • Flexible work arrangements and work-life balance
  • Higher salaries and better benefits

What is the likely consequence of low employee engagement?

<p>Decreased customer satisfaction and reduced revenue (B)</p> Signup and view all the answers

Why is employee engagement important for organizational performance?

<p>It drives business outcomes and improves customer satisfaction (B)</p> Signup and view all the answers

What is the primary objective of employee engagement initiatives in organizations?

<p>To increase profitability (C)</p> Signup and view all the answers

Which of the following is a characteristic of engaged employees?

<p>They are committed to achieving organizational goals (C)</p> Signup and view all the answers

What is the relationship between employee engagement and organizational performance?

<p>Employee engagement has a positive impact on organizational performance (B)</p> Signup and view all the answers

What is the likely outcome of disengaged employees in an organization?

<p>Reduced innovation (A)</p> Signup and view all the answers

What is the purpose of measuring employee engagement in organizations?

<p>To identify areas for improvement (C)</p> Signup and view all the answers

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