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Employee Engagement and Organizational Performance: A Study on Genpact

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Employee Engagement and Organizational Performance: A Study on Genpact

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Questions and Answers

What is the primary focus of the study on Genpact?

The impact of employee motivation on organizational productivity

The impact of employee engagement on organizational performance (correct)

The impact of employee commitment on organizational efficiency

The impact of employee satisfaction on organizational performance

What is the likely outcome of high employee engagement in an organization?

Decreased productivity and increased turnover

Improved customer satisfaction and increased revenue (correct)

Increased bureaucracy and decreased adaptability

Reduced innovation and decreased morale

What is a key driver of employee engagement, according to research?

Regular feedback and performance evaluations

Meaningful work and opportunities for growth (correct)

Flexible work arrangements and work-life balance

Higher salaries and better benefits

What is the likely consequence of low employee engagement?

Decreased customer satisfaction and reduced revenue (B) Signup and view all the answers

Why is employee engagement important for organizational performance?

It drives business outcomes and improves customer satisfaction (B) Signup and view all the answers

What is the primary objective of employee engagement initiatives in organizations?

To increase profitability (C) Signup and view all the answers

Which of the following is a characteristic of engaged employees?

They are committed to achieving organizational goals (C) Signup and view all the answers

What is the relationship between employee engagement and organizational performance?

Employee engagement has a positive impact on organizational performance (B) Signup and view all the answers

What is the likely outcome of disengaged employees in an organization?

Reduced innovation (A) Signup and view all the answers

What is the purpose of measuring employee engagement in organizations?

To identify areas for improvement (C) Signup and view all the answers