14 Questions
What is a union?
An organization formed to protect and promote the rights and interests of workers
How is a union formed?
Through a process of employees voting to be represented by a union
Are unions becoming more or less powerful?
It varies depending on factors such as industry and economic conditions
What is meant by 'bargaining power' in labor relations?
It refers to the advantage one side has over the other in negotiations
What is the opening position in a labour-management negotiation?
The initial proposal presented by each side
What is the resistance point in a negotiation?
The lowest point each side is secretly willing to accept
What is the advisable approach to the first offer in a negotiation?
Reject it and lead with your list price
What does effective negotiation involve?
Being informed, prepared, firm but reasonable, and staying calm and professional
What should never be disclosed to the other side in a negotiation?
The resistance point (bottom line)
What is crucial in negotiation according to the text?
Taking time, prioritizing, and valuing exchanges
What type of process is negotiation according to the text?
A strategic process involving careful planning, clear communication, and skillful execution
What is essential in effective negotiation according to the text?
Listening, being patient, and considering all negotiating topics
What can negotiation practice be done on according to the text?
Various issues such as peace between North and South Korea, Israel and Palestine, tax policy, and school uniforms
What does the success of negotiation depend on according to the text?
Being well-prepared, strategic, and adaptable to the situation
Study Notes
Negotiation Preparation and Effective Negotiation
- To prepare for a labour-management negotiation, both sides must decide on the opening position, target, and resistance point.
- The opening position is what each side presents at the beginning of the negotiation.
- The target is the realistic goal secretly desired by each side, based on the opening position.
- The resistance point is the lowest point each side is secretly willing to accept.
- Effective negotiation involves being informed and prepared, being firm but reasonable, and staying calm and professional.
- It is advisable to reject the first offer and lead with your list price.
- Listening, being patient, and considering all negotiating topics are essential in effective negotiation.
- Taking time, prioritizing, and valuing exchanges are crucial in negotiation.
- It is important to never disclose the bottom line (resistance point) to the other side.
- Negotiation practice can be done on various issues such as peace between North and South Korea, Israel and Palestine, tax policy, and school uniforms.
- Negotiation is a strategic process involving careful planning, clear communication, and skillful execution.
- The success of negotiation depends on being well-prepared, strategic, and adaptable to the situation.
Learn about negotiation preparation, effective tactics, and strategies for successful negotiations. Understand the importance of setting opening positions, targets, and resistance points. Explore the key elements of being informed and prepared, firm but reasonable, and calm and professional in negotiations.
Make Your Own Quizzes and Flashcards
Convert your notes into interactive study material.
Get started for free