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Departmentalization Methods in Organizations

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Departmentalization Methods in Organizations

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Questions and Answers

What is the basis of departmentalization called when it is based on geography or territory?

Process departmentalization

Geographic departmentalization (correct)

Functional departmentalization

Customer departmentalization

Which type of departmentalization groups activities based on work or customer flow?

Process departmentalization (correct)

Functional departmentalization

Product departmentalization

Geographic departmentalization

What characterizes cross-functional teams in an organization?

They focus only on geographic regions

They tackle tasks that require diverse skills (correct)

They are part of process departmentalization

They are comprised of individuals with similar skills

In which way do organizations emphasize customer departmentalization?

By placing greater focus on customer needs Signup and view all the answers

How does Black & Decker organize its divisions according to the text?

Along functional lines Signup and view all the answers

What is the primary advantage of functional departmentalization?

It enables specialization and economies of scale. Signup and view all the answers

Which form of departmentalization focuses on grouping employees based on the organization's major product areas?

Product departmentalization Signup and view all the answers

What is the primary advantage of product departmentalization?

It allows for better tracking of product performance. Signup and view all the answers

In customer departmentalization, employees are grouped based on:

The type of customer the organization seeks to reach. Signup and view all the answers

What is the underlying assumption behind customer departmentalization?

Customers in each department have a common set of problems and needs that can best be met by specialists. Signup and view all the answers