Podcast
Questions and Answers
What is the basis of departmentalization called when it is based on geography or territory?
What is the basis of departmentalization called when it is based on geography or territory?
- Process departmentalization
- Geographic departmentalization (correct)
- Functional departmentalization
- Customer departmentalization
Which type of departmentalization groups activities based on work or customer flow?
Which type of departmentalization groups activities based on work or customer flow?
- Process departmentalization (correct)
- Functional departmentalization
- Product departmentalization
- Geographic departmentalization
What characterizes cross-functional teams in an organization?
What characterizes cross-functional teams in an organization?
- They focus only on geographic regions
- They tackle tasks that require diverse skills (correct)
- They are part of process departmentalization
- They are comprised of individuals with similar skills
In which way do organizations emphasize customer departmentalization?
In which way do organizations emphasize customer departmentalization?
How does Black & Decker organize its divisions according to the text?
How does Black & Decker organize its divisions according to the text?
What is the primary advantage of functional departmentalization?
What is the primary advantage of functional departmentalization?
Which form of departmentalization focuses on grouping employees based on the organization's major product areas?
Which form of departmentalization focuses on grouping employees based on the organization's major product areas?
What is the primary advantage of product departmentalization?
What is the primary advantage of product departmentalization?
In customer departmentalization, employees are grouped based on:
In customer departmentalization, employees are grouped based on:
What is the underlying assumption behind customer departmentalization?
What is the underlying assumption behind customer departmentalization?