User Story Creation - Construct a user story
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Questions and Answers

Who should be included in a user story-writing workshop?

  • UX designer and users only
  • Project manager only
  • Project team, including product manager, developer, admin, UX designer, and users (correct)
  • Product manager and developer only
  • What is a benefit of using user stories?

  • They can be refined as many times as needed (correct)
  • They are only used for simple projects
  • They are used for complex projects only
  • They are written in stone
  • What should be avoided when formulating user stories?

  • Making assumptions about implementation (correct)
  • Asking for input from all team members
  • Involving users in the process
  • Writing user stories with simple language
  • Why is it important to have acceptance criteria?

    <p>To provide a clear gauge of success</p> Signup and view all the answers

    What should acceptance criteria specify?

    <p>The conditions under which a user story is fulfilled</p> Signup and view all the answers

    When should acceptance criteria be added to a user story?

    <p>After the workshopping of the user story statement is finished</p> Signup and view all the answers

    What should be expressed in acceptance criteria?

    <p>The intent, not the solution</p> Signup and view all the answers

    What is a benefit of well-written acceptance criteria?

    <p>They benefit multiple stages and stakeholders of a project</p> Signup and view all the answers

    What should acceptance criteria be written in?

    <p>Simple language, without ambiguity</p> Signup and view all the answers

    What is the purpose of a user story?

    <p>To provide a clear understanding of the user’s need</p> Signup and view all the answers

    What is an alternative way to format acceptance criteria?

    <p>If/then statements</p> Signup and view all the answers

    What is the minimum number of acceptance criteria a user story should have?

    <p>One</p> Signup and view all the answers

    What is the purpose of the INVEST checklist?

    <p>To assess the quality of a user story</p> Signup and view all the answers

    What is a common mistake to avoid in user stories?

    <p>Not involving the project team in story writing</p> Signup and view all the answers

    What is the result of following the user story process correctly?

    <p>A solution focused on customer/end-user success</p> Signup and view all the answers

    Why is it important to involve the project team in story writing?

    <p>To get feedback and input from multiple stakeholders</p> Signup and view all the answers

    What should acceptance criteria be answered with?

    <p>True or false</p> Signup and view all the answers

    What should be done to avoid mistakes in user stories?

    <p>Trust the process and follow it correctly</p> Signup and view all the answers

    What is the purpose of user stories?

    <p>To create a solution focused on customer/end-user success</p> Signup and view all the answers

    Study Notes

    User Stories

    • User stories are used to provide high-touch customer experiences by taking ownership of new cases and communicating with customers.
    • Each user story should have at least one acceptance criteria that is independently testable and answerable with either true or false.

    Importance of Acceptance Criteria

    • Acceptance criteria are essential for user stories, specifying the conditions under which a user story is fulfilled.
    • They should be expressed clearly, in simple language, without ambiguity about the expected outcome.
    • Well-written acceptance criteria benefit multiple stages and stakeholders of a project.

    Writing Acceptance Criteria

    • Acceptance criteria should state intent, not a solution, focusing on the what, not the how.
    • They are added to a user story after the workshopping of the user story statement is finished.

    INVEST Checklist

    • The INVEST checklist, created by Bill Wake in 2003, is used to assess the quality of a user story.
    • A successful user story is one that meets the INVEST criteria.

    INVEST Checklist for Evaluating User Stories

    Independence

    • User stories should be independent of other stories to avoid dependencies and complexities
    • Ensure each story can be developed and tested independently

    Negotiability

    • User stories should be open to negotiation and clarification during development
    • Encourage collaboration and communication between teams to refine the story

    Value

    • User stories should provide value to the end-user or business
    • Ensure each story aligns with project goals and objectives
    • Prioritize stories based on their value and impact

    Estimability

    • User stories should be estimable in terms of time and effort required
    • Ensure the team can estimate the story's complexity and duration
    • Break down large stories into smaller, estimable tasks

    Size

    • User stories should be small enough to be completed within an iteration
    • Ensure each story can be developed and tested within a short timeframe
    • Break down large stories into smaller, manageable tasks

    Testability

    • User stories should be testable and verifiable
    • Ensure each story has clear acceptance criteria
    • Write automated tests to validate the story's implementation

    Common User Story Mistakes

    • Mistakes to avoid when writing user stories include not engaging in story writing, having an undefined user, being feature-specific, having vague acceptance criteria, and assigning the story to the implementation team without discussion.
    • These mistakes can be avoided by following the user story process properly and trusting the process.

    Writing User Stories

    • A user story-writing workshop is recommended at the start of a project, involving the project team to brainstorm and generate story ideas.
    • Participants should engage their creativity, and the user stories can be refined as many times as needed.
    • Avoid making assumptions about how the user stories will be implemented, leaving those decisions to the development/implementation team during their planning meetings.

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    Description

    Learning Objectives After completing this unit, you’ll be able to:

    Highlight the importance of establishing an acceptance criteria. Summarize the INVEST concept to writing a user story. Identify common mistakes to avoid when writing a user story.

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