Communication Skills: Listening and Speaking
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Questions and Answers

Which of the following strategies is MOST effective for actively listening to a speaker?

  • Formulating your response while the speaker is still talking to ensure a quick reply.
  • Giving undivided attention in a genuine effort showing understanding of their viewpoint. (correct)
  • Taking detailed notes of every word spoken to review later for hidden meanings.
  • Focusing solely on specific facts and figures to ensure accurate recall later.

A student is listening to a lecture and wants to improve their note-taking. Which approach would be the LEAST effective?

  • Summarizing key concepts and ideas in their own words to reinforce understanding.
  • Creating a detailed transcript of everything the lecturer says, word for word. (correct)
  • Focusing on capturing the main ideas and supporting details mentioned by the speaker.
  • Jotting down only the relevant information points discussed by the lecturer.

During a group discussion, a participant is trying to understand the underlying feelings of the speaker, which listening skill are they employing?

  • Listening for specific information.
  • Predicting outcomes.
  • Summarizing key points.
  • Identifying roles and attitudes. (correct)

While listening to a debate, a student anticipates the arguments the speakers will likely make next, which listening skill is the student using?

<p>Predicting outcomes. (D)</p> Signup and view all the answers

A listener is trying to deduce the unstated assumptions of a politician during a speech. What listening skill is being utilized?

<p>Inferencing. (C)</p> Signup and view all the answers

Flashcards

Active Listening

Giving full attention to understand the speaker's point of view.

Listening for Main Ideas

Identifying the primary points in a passage or text.

Note-taking

Writing down relevant details while listening to aid comprehension.

Summarising

Condensing information to capture the general idea without examples.

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Inferencing

Drawing conclusions based on implied information and speaker cues.

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Study Notes

Listening Skills

  • Active listening involves undivided attention to understand the speaker's perspective.
  • Focus on main ideas, specific information, and crucial details.
  • Listening for main ideas involves identifying the key points.
  • Listening for specific information focuses on details within the passage or text.
  • Note-taking helps process and retain information.
  • Summarizing concisely presents the main points in your own words.
  • Paraphrasing rephrases information in your own words for better understanding.
  • Inferencing/drawing conclusions involves deducing information based on the speaker's statements.
  • Predicting outcomes helps anticipate what might occur next.
  • Identifying roles and attitudes involves understanding speaker intentions.
  • Critically listening involves evaluating information for accuracy and validity.

Speaking Skills

  • Speaking is a frequent daily activity crucial for communication.
  • Communication in speaking includes sharing ideas, feelings, and thoughts.
  • Accuracy in speaking involves using correct grammar, pronunciation, stress, and intonation.
  • Fluency requires speaking with confidence and smoothness.
  • Appropriateness relates to using language suitable for the audience and purpose.
  • Coherence and cohesion involve developing and organizing ideas logically, using appropriate linking devices to connect thoughts.
  • Use of language includes defining, explaining, comparing, contrasting, and expressing relationships.
  • Agreement and disagreement should be expressed appropriately.
  • Managing a discussion involves initiating, turn-taking, interrupting, prompting, negotiating, and closing.
  • Task fulfillment involves presenting relevant ideas, providing adequate content, and demonstrating a mature topic treatment.

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Description

Explore essential communication skills with a focus on active listening and effective speaking. Learn techniques for understanding main ideas, specific information, and speaker intentions. Sharpen your ability to share ideas, feelings, and information clearly.

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