Questions and Answers
What distinguishes sales organization effectiveness from salesperson performance?
How well the sales organization achieved its goals
How do evaluations of salesperson performance differ from evaluations of sales organization effectiveness?
Evaluations are confined to individuals for salesperson performance
What is the relationship between salesperson performance and sales organization effectiveness?
Salesperson performance contributes but does not completely determine sales organization effectiveness
What factors, in addition to salesperson performance, influence sales organization effectiveness?
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What is the primary purpose of a sales organization audit?
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Which term is used to describe the process that compares an organization's practices with those of world-class organizations?
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Why is it suggested that a sales organization audit be conducted by someone from outside the sales organization?
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What is the main benefit of redesigning a salesforce after a sales organization audit?
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Which area does a sales organization audit NOT address?
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What is the primary aim of benchmarking in improving sales organization effectiveness?
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What distinguishes sales organization effectiveness from salesperson performance according to the text?
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Which statement best describes the relationship between salesperson performance and sales organization effectiveness?
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What is the primary impact of conducting evaluations of salesperson performance?
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How do the differences in salesperson performance between more-effective and less-effective organizations relate to overall sales organization effectiveness?
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What is the primary purpose of benchmarking in improving sales organization effectiveness?
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In the context of a sales organization audit, why is it recommended to have someone from outside the sales organization conduct the audit?
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What distinguishes a sales organization audit from a financial audit performed by accounting firms?
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Why should a sales organization audit be performed regularly according to the text?
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What is the primary benefit of using benchmarking as a technique for improving sales organization effectiveness?
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Which area does a sales organization audit primarily focus on according to the text?
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