Questions and Answers
What is the first thing a salesperson should sell on a sales call?
Themselves and their credibility
When discussing the cost of a product or service, which approach should a salesperson take?
Focus on the high quality and benefits of the product/service
In a retail setting, what is the best way to greet a customer?
Ask if they need any assistance right away
Why do most people buy a service?
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What should a salesperson do after asking a closing question?
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What should you do if a customer asks you a question you can't answer?
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If a customer is looking at the most EXPENSIVE product you offer and cannot afford it, what should you do?
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What would be the best way to spend your time waiting in the reception area?
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When selling over the PHONE, what should you do if a customer wants to THINK it over?
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If you were COLD CALLING via phone for a LOW priced product, what would you expect to do?
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