Application Analyst Guidelines and Troubleshooting
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Questions and Answers

Why were duplicates difficult to prevent before a system update?

  • Clients were intentionally posting the same jobs multiple times.
  • Minor differences in job titles, such as symbols or spelling, were not recognized. (correct)
  • Analysts were not spending enough time checking for duplicates.
  • The system automatically created duplicates to ensure all analysts had enough jobs.

What action is suggested to address duplicate job applications?

  • Encouraging clients to upgrade their plans for more job slots.
  • Adding a filter in the 'applied' tab to prevent applying to the same job multiple times. (correct)
  • Deleting all newly added jobs to prevent any possible duplicates.
  • Increasing the number of analysts checking for duplicates manually.

In the context of job management, what is the primary difference in job deletion permissions between the 'apply' tab and the 'shortlisted' tab?

  • Jobs can only be deleted from the 'shortlisted' tab.
  • The application team can delete jobs in the 'apply' tab, but no jobs can be deleted in the 'shortlisted' tab. (correct)
  • Only clients can delete jobs from either tab.
  • Analysts can delete jobs from both tabs freely.

What happens to excess jobs in the 'shortlisted' tab when a client reaches their plan limit but refuses to purchase add-ons?

<p>The excess jobs remain in the 'shortlisted' tab and are hidden; the application team then copies the approved jobs to the 'apply' tab and deletes the excess there. (B)</p> Signup and view all the answers

Who should the issue of duplicate job postings be raised to for systematic resolution?

<p>Ashwin, to potentially implement a system update. (D)</p> Signup and view all the answers

What is the PRIMARY purpose of application analysts, as emphasized in the content?

<p>Applying for jobs on behalf of the client, ensuring accurate status updates. (D)</p> Signup and view all the answers

When is the 'more info needed' tag appropriately used?

<p>Only when an attempt to apply for a job has been made but was not fully successful. (B)</p> Signup and view all the answers

Why should application analysts avoid adding formulas to the client's tracker?

<p>Because analysts are not part of the tracker development team and should not alter the tracker's structure without permission. (B)</p> Signup and view all the answers

Which action should team leads take regarding companies with problematic application forms?

<p>Compile a list of these companies based on analyst feedback and send it to the RGC. (C)</p> Signup and view all the answers

What are the implications of incorrectly tagging an application as 'more info needed'?

<p>It can lead to inaccurate reporting and potentially affect payment for applied statuses. (A)</p> Signup and view all the answers

What is the potential consequence of unauthorized edits to the client's tracker?

<p>It may cause confusion and inconsistencies in the tracked data. (A)</p> Signup and view all the answers

What are the two types of application statuses that directly contribute to payment, according to the information provided?

<p>'Applied status' and 'More info needed'. (C)</p> Signup and view all the answers

Why is it important for team leads to protect certain tabs within the system, such as 'kayaan detail' and 'search criteria'?

<p>To prevent clients from adding additional tabs or modifying existing ones, maintaining data integrity. (A)</p> Signup and view all the answers

What specific actions are clients primarily permitted to perform within the system, according to the instructions?

<p>Providing feedback on candidates and shortlisted jobs. (A)</p> Signup and view all the answers

Why is it emphasized that team leads should practice saying 'no' to clients under certain circumstances?

<p>To avoid overwhelming the team with excessive requests and ensure efficient time management. (D)</p> Signup and view all the answers

When team leads are asked to create a draft for specific requests, what is the intended purpose of this action?

<p>To ensure the team lead is being more direct in their communication with clients. (A)</p> Signup and view all the answers

What is the primary concern regarding clients potentially 'touching the trooper'?

<p>It could compromise the integrity of the trooper and introduce errors. (C)</p> Signup and view all the answers

What is the significance of filtering or sorting keywords related to the United States and the mentioned city by clients?

<p>The content implies that these actions are potentially problematic (A)</p> Signup and view all the answers

What does the instruction to 'protect the tabs' primarily aim to prevent?

<p>Preventing clients from adding additional tabs that might clutter the interface. (C)</p> Signup and view all the answers

When the speaker refers to a 'tracker,' what potential issue is highlighted regarding job visibility?

<p>Jobs in the tracker, where feedback has been provided, may still reappear. (B)</p> Signup and view all the answers

What sequence of actions does the speaker describe regarding who might interact jobs first?

<p>The tracker team sometimes sees or touches jobs before the application analyst. (A)</p> Signup and view all the answers

What should the traffic team do if they interact with shortlisted jobs in the trucker?

<p>Leave the trucker as is before the interaction or undo their changes. (B)</p> Signup and view all the answers

Why is it suggested that JL's team handle downgrades and search criteria adjustments?

<p>To allow the application team to focus solely on the job applications themselves. (B)</p> Signup and view all the answers

What action should JL's team take if they notice a client adding extra tabs to their tracker?

<p>Inform the client and explain that adding tabs is not permitted, suggesting they add links to the 'apply' tab instead. (C)</p> Signup and view all the answers

What is the approved method for clients to include additional jobs they want the team to apply for?

<p>Adding the links in the 'apply' tab of the trucker. (C)</p> Signup and view all the answers

Who should ideally offer downgrade options or criteria widening to the client according to the discussion?

<p>The track art team. (D)</p> Signup and view all the answers

If Ashwin changes his mind about clients adding tabs to their tracker, what should the team do?

<p>Confirm the change with Ashwin before taking any action. (B)</p> Signup and view all the answers

What is the primary reason for preventing clients from adding their own tabs in the trucker?

<p>Because it prevents them from offering or getting feedback on search criteria. (B)</p> Signup and view all the answers

Rose raised a concern about clients adding their own tabs in their truckers. What specific element of the process does this affect?

<p>The client's ability to provide feedback on their search criteria. (D)</p> Signup and view all the answers

What is implied when the speaker says, "they cannot add anything" if clients were to add tabs?

<p>Clients would lose the ability to provide feedback or make adjustments to the search criteria. (A)</p> Signup and view all the answers

Flashcards

Root Causes of Duplicate Job Postings

Duplicate job postings that arise due to variations in job titles (e.g., presence or absence of symbols) or minor differences in details.

Duplicate Application Issue

A system issue leading to users applying to the same job multiple times, often without a prompt indicating prior application.

Proposed Solution: Add a Filter

A suggestion to implement a filtering mechanism to prevent users from applying to jobs they have already applied for.

Deletion Permissions

The application team has the permission to delete jobs that are in the 'apply' tab.

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Retention of Shortlisted Jobs

Jobs in the 'shortlisted' tab are generally not deleted, even if a client reaches their plan limit.

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More Info Needed Tag

Tag used when an application was started but not fully submitted.

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Applied Status

Status for applications successfully submitted.

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Role of Application Analyst

Application analysts apply on behalf of the client. This is your primary role; do not alter tracker formulas unless explicitly permitted.

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Company Verification Compilation

Log companies that require forms/verifications at the end of the application process and share your list with your team lead.

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Applied vs. More Info Needed

Applying status reflects successfully submitted applications, while 'More Info Needed' signifies applications attempted but not fully submitted

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Tracker Protection

To ensure data integrity and prevent confusion, request tracker developers to protect key sections of client trackers against unintended edits.

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Appropriate Use of Tag

Use 'More Info Needed' only if you attempted to apply.

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Client Feedback Boundaries

Clients should only provide feedback on designated areas (e.g., shortlisted jobs).

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Saying "No" to Clients

As team leads, you have the authority to decline client requests, especially when they are excessive or time-consuming.

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Decisive Communication

Using direct and concise language when communicating with clients.

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Protecting Tabs

Team leads must protect tabs in sheets to prevent clients from making unauthorized changes.

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Restricting Client Actions

Limiting client access will prevent undesirable changes.

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Process Enforcement

Team leads should guide clients toward established processes.

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Recent Job Feedback

Address the most recent job feedback.

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Review Tracker

Application analysts review trackers and jobs.

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Tracker Team First

Tracker teams sometimes review jobs before application analysts.

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Traffic Team Protocol

Making sure the traffic team undoes or leaves truckers as they were before touching jobs.

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Trucker Tab Restriction

Clients shouldn't add their own tabs in truckers.

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Tab Addition Consequence

If clients add tabs, they can't provide feedback on search criteria.

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Client Tab Instruction

Inform clients that adding tabs is not allowed and to add links in the 'apply' tab instead.

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Search Criteria Control

The track art team should offer downgrades or widen the client's search criteria.

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First Step of Downgrade.

Offer downgrade options to the client.

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Application Team Role

The application team doesn't handle client search criteria.

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Trucker Team Responsibility

The team that manages the truckers handles the downgrade and search for an idea of shun.

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Apply Tab Rule

Adding links to the 'apply' tab is allowed.

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Study Notes

  • The Tracker Dev Team 2 is led by Alex.
  • JL is the Tracker Manager; questions or concerns regarding trackers can be directed to JL.
  • JL will discuss what can and cannot be done to clients' trackers regarding automation.
  • If jobs are added with no match scores, only the most recent one can be deleted.
  • Specific dates can be deleted, but new data adds two to three different options daily.
  • There is a way to get the match scores of jobs with different dates.
  • The application team can only delete jobs in the "apply" tab.
  • Shortlisted jobs cannot be deleted.
  • Conditional formatting might not work for identifying duplicates due to spaces or special characters.
  • Manual checks might be needed for duplicates, so conditional formatting might not be ideal.
  • Hardlisted jobs can use conditional formatting to highlight duplicates for deletion.
  • Jobs cannot be deleted in shortlisted jobs because they might be added again.
  • Jobs with match scores less than 20 are rejected and hidden automatically, the score being reviewed to be less than 10.
  • Ashwin can be asked about changing the score for deletion due to the volume of added jobs.
  • Automatically reject and hide jobs in the short list with scores under 20, but with consideration for its effect on the Dashboard's score reflections.
  • The client should be notified or asked to review jobs with scores less than 20.
  • If a link indicates a job is already applied in the AppLite app, the job can be tagged as already applied.
  • Easy apply looks like it needs to be reviewed with analysts, and so does the more info needed tag as it currently is being used for emails.
  • More info is only required if an attempt to apply is made, especially for email verification.
  • You can only apply on behalf of the client.
  • Screenshots should be prepared when compiling company names.
  • It's best for team leads to compile the name of the companies that usually Kamuyan.
  • Team leads are preferred to compile company names and send them to the team leads rgc.
  • Formulas should not be added to the client's tracker.
  • Clients are not allowed to touch the trooper but can provide feedback on their shortlisted jobs.
  • Team leads can say no, especially if requests are overwhelming.

Client Communication and Trucker Management

  • Clients are not allowed to add tabs in the trucker, but they are allowed to add links in their apply tab.
  • If a client adds a tub in the trucker, it should be pointed out
  • If a client wants additional jobs applied, suggest adding the links in the apply tab instead.
  • The track art team should offer downgrades or widen the client's search criteria.
  • When new data is added, the client can be sent a message if there are less than 10 jobs, offering to widen their search.
  • Allow the client to send a message for updates related to this.
  • Forward client concerns or questions via Google Form.

Team Operations and Best Practices

  • It is a current process not to tag just anyone outside your team.
  • Address the oldest tasks first.
  • Leave clients like Dimitri as they are.
  • Pay special attention to shortlisted tasks.
  • An assessment link regarding the meeting will be provided and is expected to be answered by tomorrow.

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Related Documents

Meeting Transcript PDF

Description

This document provides guidelines for application analysts, covering duplicate prevention, job deletion permissions, and proper tagging. It highlights the analyst's role in problem-solving and avoiding unauthorized edits to client trackers. Team leads should address difficult application forms.

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