Meeting Transcript PDF

\""0:00:03 Alright, uhm, let me introduce you first, ah, application team. So, we have here, uhm, Tracker Dev Team 2, uhm, led by Alex. 0:00:16 JL. So JL is the Tracker Manager. You can ask him any questions or concerns that you have regarding trackers. 0:00:32 Specifically, those that we can and...

\""0:00:03 Alright, uhm, let me introduce you first, ah, application team. So, we have here, uhm, Tracker Dev Team 2, uhm, led by Alex. 0:00:16 JL. So JL is the Tracker Manager. You can ask him any questions or concerns that you have regarding trackers. 0:00:32 Specifically, those that we can and we cannot do to our clients\' trackers that can affect the automations. Let\'s have JL start first. 0:00:49 Thank you. Yes, we can, JL. Thank you. Thank you very much. Okay, let me just confirm JL so that they can know as well. 0:05:58 Just to confirm, if there\'s no, if there\'s jobs added that there\'s still no match scores, we can only delete the most recent one. 0:06:09 Am I correct? Okay. Aik no! In the morning, in the evening. Okay, jay al. So, um, Will Zata, Because you\'ve mentioned only one date, right? 0:07:35 Like specific date can be deleted, but since every day every new data added, there\'s actually like two to three different. 0:07:47 or committed at dates that still don\'t have much scores so and we have a protocol ,liquit tanod sa Nastorita gusto masyan dumulurwa. 0:08:02 alay ni-generated. Is there a way to get the match scores of those jobs to or other jobs that have different date? 0:08:16 What talking about the recent? The recent, the recent edition of the data. , , , Um, okay. One moment, okay, so, A by the way, guys, I think that you can also unmute yourself if you do have any opinions or questions that you\'d like to ask. 0:11:35 Okay, so just to confirm Jay, we don\'t have anything or Ya, we cannot get the match scores of the data of a very 10, right? 0:12:05 Okay, but what is the client insisted to have the match scores generated before day? Providering feedback. , , , Yeah. , Jail, you\'ve mentioned earlier that this town, you\'re actually referring to an initial list, right? 0:16:39 So, um, how about those that are not longer with initial list? As I\'m just curious, sometimes, actually not sometimes, there\'s really clients that they\'re much scores doesn\'t reflect. 0:17:20 aftarita I\'m going fall into the sea. I\'m going fall into the sea. I\'m going to , , , , , , , , Isin, isin. Aish Is it you? 0:21:25 You\'re not a man. You\'re not a man. You\'re not You\'re not man. You\'re a man. Alright, Gallet, Jay, I\'ll thank you. 0:21:53 Do you have any questions, guys? Or follow up? I saw Rose earlier You\'re racing at, yes, Ruth. I want to share my thoughts about that as well, Jay. 0:23:19 because you remember JL before we cannot really prevent the duplicates especially if there\'s like for example in job title there\'s um symbol dash and then uh and the other uh and same job title um there\'s no dash so uh that\'s one of the reasons why we are still receiving duplicates um in our client\'s 0:23:51 trunk. Or because of this special or just a simple difference in one letter or any special symbol that we added or the automation. 0:24:08 until cry in stalker. So that\'s what I thought about that. , , , , , , At the end of the 15th of May, , Alright, thank you, JR. 0:27:17 By the way, since we cannot control the duplicates, JR, what do you think we should do? This past few weeks, since we have now more clients, analysts are not really checking, or lending too much of their time to check the duplicates in the, , so that\'s when situations happen where analysts are when opening 0:27:54 the links, the link did not provide a prompt saying that it\'s already applied. I have been applied so what do you think we should do in the applied tab to you know to to avoid applying to the same job should we add like a filter. 0:28:18 What do you think? Okay, I think um, That\'s what we have to need to raise to Ashwin because most of the complaints that we\'re actually receiving is due to duplicates or application of tools. 0:29:29 Diplicate jobs are other so yeah I think we have to raise this one to Ashwin and how can we if there\'s something that we might need to add in our system for that. 0:29:43 But yeah, thank you so much to JL. I think Jen, let\'s try. I know we\'re not actually deleting jobs in shortlisted jobs. 0:30:15 Application team can only delete jobs. in the apply tab so if let\'s say there\'s more jobs added to client structure let\'s say around 200 jobs and the client reached their plan limit but didn\'t want to upgrade or purchase add on add on so the With that the jobs or the exes jobs are there in the shortlisted 0:30:40 tab Syrijek then and then hide but if let\'s see at the client approve all the 200 jobs so the team will tell that us approve and then copy pwipasit up to apply tab and then once the the plan limit reached the the analysts , I will delete the excess jobs in the apply tab if the client refuse to purchase 0:31:10 add-ons. But in short listed jobs we are not allowed to delete any jobs because of the , They do , They do it at school. 0:32:25 , , Bului, na sa kagod ay na sa kagod. , , Sa ngayon? Sa ngayon? Sa ngayon? 0:34:33 Yes, yes, application team, so simply saying, we are not allowed to delete any jobs in the shortlisted jobs, are we all clear on that? 0:34:48 Alright, thank you. I think Jensen has a question, J.L. I think J.L. Jansel is referring. to our process before where formula or conditional formatting are there. 0:35:51 Am I correct? Hmm. Okay. Ya, ay I get that Jansen, however I don\'t think that\'s gonna work Jansen, , , , , If we are going to add conditional formatting, we cannot really identify, or it will not highlight the same exact words, or yes. 0:37:37 Especially if there\'s space before the word or after the word or if there\'s special characters beside the word like the comas and such. 0:37:53 Is that will be the case, we might need really to manually check the duplicates, but it for your question, I don\'t think it\'s a good idea to add a conditional format thing in the show. 0:38:09 Your hardlisted jobs and you mentioned, you want the conditional formatting to highlight that. Highlight those duplicates automatically and then you delete it in my correct way. 0:38:25 In the shortlisted jobs. If we are going to the jobs in shortlisted jobs guys, they are a possibility that those that you have deleted will, chokap ka? 0:38:45 You are you getting my point? That\'s why we are not allowed to delete any jobs in the shortlisted jobs because it might be added again. 0:38:58 But for the conditional formatting, what\'s your opinion about that JN? Because it\'s like this, I don\'t think it\'s going to help too. 0:39:12 Because we really need to manually, , if that\'s the case. , , , , , Alright, thanks, J.L. Did you get our point, J.L. regarding your suggestion? 0:40:40 Actually, it\'s good that you\'re suggesting. However, yeah, that\'s just our, open in about the conditional formatting that you are referring to. 0:41:33 Ya, thank you, J. Okay. I just saw a question to one of our theme GC, so I just want to share that question regarding the much scores with less than 20. 0:41:45 So again You have to set your mind that we are not allowed to delete jobs in shortlisted jobs. So what are we actually doing with jobs with less than 20 much scores? 0:42:02 So again, we automatically reject it and then just hide it, hide those jobs that we much scores less than 20. 0:42:13 Are we all clear with that? Okay, thank you. Okay, let\'s 1020. Actually, JL, I want to propose. at change for that process because as you can see, if we are going to delete jobs with less than 20, afex the number of available jobs in short instead so I\'m going to actually ask Ashwin if we can at least 0:43:01 change it to less than I think it\'s not less than 20 guys it\'s less than 10 Right now before it\'s less than 20 but now it\'s less than 10 yeah so um if it\'s if the So much score is 10. 0:43:19 I\'m sorry. Okay, so if we can go back to less than 10, I think you can ask Ashwin that because you\'re seeing the volumes of jobs added to the clients. 0:43:36 So you can propose that to Ashwin but yeah regarding you. in the in the Spell would So anything less than 20. 0:43:47 We automatically reject it. and then hide it in the short list. in the terms. , , I think yes, but with effect affect the Dashboard, reflecting, all the much scores added to the clients, right? 0:45:08 Ya, let\'s propose that. Ever regarding your suggestion, I think it\'s better if after the initial list once new data added the next we can check if the client will approve less than 20 and then you also let the client. 0:45:28 I don\'t want that high client, I saw that you actually approve jobs with much scores less than 20. Like that would you like us to notify you or review jobs? 0:45:44 until the minimum score of much score like that. So just at first I think. 0:46:43 wala Alright, thank you Jay and I think girls has a question. Alright, I think are we all clear? With the match scores, guys, the jobs in the shortlisted jobs. 0:48:12 Alright, thank you. We can proceed to the next topic, JL10. I love you. Yes, dear, thank you. but do you have anything to add regarding that to you okay I actually have a question regarding the initial list So do you have someone in track or team that can call the clients or is it still the CSM responsibility 0:50:48 to call the clients and follow up with the initial list? , Hmm. Okay. Hmm. Alright. Ya, you can delete the same job sharing if there is duplicate delete the other one. 0:52:34 Okay. No, so again. We\'re talking about in the AppLite app, right? Okay, so if you receive a prompt, let\'s say you open the link, if you receive a prompt that says already applied, you can tag the job as already applied. 0:52:57 But if you open the There is no problem and it\'s allowing you to apply again to that job and then you actually notice that this is there\'s a similar job added already in the trucker and you have applied to it. 0:53:15 Re we can just remove it or delete it, rather. I just a rice. I just want to be clear about the tugs that the status rather in column a guy, so in column a we notice It\'s deficiencies or inaccurate tags that your teams doobing or tagging for each job. 0:53:45 Let\'s say, so you have as You have to you have to remind your analysts what exactly is easy apply looks like and the more info nidaed tag because I am still seeing more info nidaed tag used for email verification nidaed. 0:54:14 Or worse, there is no remarks added beside the tag of more info nidaed. So again guys, the more info needed, excuse me, we are only using more info needed if you attempt that to apply Or if you attempted to, if you attempted the application, alright so we can attack the job if it\'s only for e-mail verification 0:54:49. because emobius actually paying you for up applied status and more info needed so applying status those are the applications you\'ve submitted successfully while the more info needed Those are jobs that you tried or attempted to apply successfully. 0:55:11 Okay, I will clear on that. Alright, so I hope, This quality checks that Narayana is tugging you in our application QCGC, I really don\'t want to see anything regarding that. 0:55:33 Okay, especially the date, the format in in the days alright okay and again this do not add any formula in client\'s trucker you\'re not trucker dev you\'re not part of trucker devs do not add any If you want to add any formula in the tracker, you have to ask the tracker if they are allowing that. 0:56:02 As an application analyst, your role is to apply in behalf of our client. Are we clear on that, guys? Alright, thank you. 0:56:17 I think Shang, yes, you have another question. Yes, but you have to at least prepare a screenshot for that. Also, I think it\'s better like team leads for you to compile the name of the companies that usually Kamuyan, kami sa kata-balan ay that you have experienced applying at the end of the application 0:57:21 process or the forms. a verification knee dead so I think yeah it\'s better for you to compile the name of the company and then send it to the team leads rgc okay Alright, thank you Shang. 0:57:42 JL, you can take over again. Thank you. Oh, do you have questions, guys? No, do you need? Okay, I think it rolls as a question. 1:01:52 , I think JL we can also protect some part of the sheet here because I don\'t think it\'s only May u guys, taping the client stucker companionsля. 1:02:07 Colleants also making some agents and Yeah edits to the trucker that results to confusion. 1:02:19 So, I think we can protect some parts of the trucker is here, what do you think? Because the filter that you actually present earlier, like the United States and the city, I think clients are sorting, um, those keywords, what do you think? 1:02:44 Because as far as I remember they are not allowed to at least move the columns. in the shortlisted dogs. Yeah, that\'s everything. 1:03:24 Also, just want to add a team leads an application team. I also want you guys to protect the tabs. Adina I\'m gonna know how to do it. 1:03:36 If not, I\'m gonna create a long video on how to do it later if you\'re not, if you don\'t know how to. 1:03:45 So I want you to protect the tubs. The tubs that I\'m referring to. kayaan, kayaan detail, search criteria, account credentials, actually all because we cannot allow the clients to add additional thumbs. 1:04:00 Okay? They are not allowed to and I think, yeah, like, for example, this one, shit 18, what\'s shit 18, RJL here? 1:04:23 Ya, so we cannot allow to allow the clients to touch the trooper. They are only allowed to provide feedback on their and the shortlisted jobs. 1:04:40 Okay. Oh yeah. Are we clearing that, guys? You don\'t have to. You don\'t have to be scared to our clients, especially if it\'s not really the process that we are doing, okay? 1:05:03 So as team leads, you are also allowed to say no. Okay, it\'s actually better for you to say no, especially if you feel that there\'s so many requests and it\'s taking too much of your time. 1:05:22 Okay? Again, Tim Leeds, I want you to practice saying no to our clients. Remember when I am actually requesting you to create a draft for specific, I am actually instructing you to be more straight forward to our clients. 1:05:56 Lest words to use be decisive so I want to see teammates actually practicing that okay are we clear on leaders Okay, are we all good? 1:06:22 Then you all say hello because I\'m actually, , Only Rose, Shang, Jansel, Only Tenids are actually talking here. Okay, alright, so yeah, I think game rolls the question, guys. 1:06:53 Diyang ay, ay, ay, ay? Ya, ay, ay, ay? Ay, ay, Ya, ay, ay, ay Ay, ay. Ay, ay, ay, Help me. 1:07:04 Finally, ay, ay, ay. , I think what Kim\'s referring is the recent other jobs because there are times that The recent added jobs that clients already provided their feedback. 1:09:36 They\'re seeing their tracker. The jobs hidden already. So, yeah, so. um um I\'m saying that trucker team sometimes saw the jobs or touched the jobs or the trucker rather first before the application analyst. 1:10:00 In that case, if the traffic team touches the shortlisted jobs are my analysis actually wanted them to make sure that they are After they touch the trucker or the shortlisted jobs, they will undo what they are doing or leave the trucker as it is before they touch the jobs. 1:10:34 Or a dithropper. Ya, is it? Ya, what do you think that actually that does I am only referring to? wakong tim-leads because you have like separate project in Hubstuff to run while doing other tasks outside application. 1:12:32 But yeah, what do you think, Jay? Can you, can you and your team That for the jokers. I think yes, only of mobile services, I think we can do that. 1:13:29 Oh na, yung, yung, yung. Okay. Ya, so let\'s go. Okay, sorry. No, client when do that gel, actually the concern of rose is the tabs, you know, the tabs below like the import Because there are clients actually adding their own stamps in their tracks. 1:14:43 , But if that\'s the case, they will be put up. No, if that\'s the case, they cannot provide their or other feedback to the search criteria, right? 1:14:56 They cannot add anything. Okay, yeah, so okay, I think, uh, for- Now, JL, if we can see, or since your team is doing the, or handling the truckers, I think it\'s better that if you and your team saw additional tab and client stocker. 1:15:28 Mention it to the client and then inform them that they are not actually allowed to do that. because actually that idea was from Ashwin so he doesn\'t want to cry and so on. 1:15:54 , Well, Tab\'s that are not , But we can actually confirm it to Ashwin again, let\'s say maybe this changes to his decision, right? 1:16:15 , I think I also asked to have questions. No, they are not actually allowed. Um, they are allowed to add links in their apply tub. 1:16:40 So you can just say to the client that, Hi client. I saw that you have added another tub in the trucker. 1:16:48 ang additional jobs that you want us to apply, it would be better if you can just add the links in the apply tab, just like that. 1:16:58 Okay? Alright, thank you, Rose. Um, Kim? Akshalyin, right to EL because track art team should be the one offering downgrade or at least widen the client\'s search criteria. 1:18:04 I think the process first, or bingsan as far as I remember JL, the process first is to offer both options, JL to the client. 1:18:18 ,and since Aplikation team is not the one doing the criteria of the client. 1:18:32 I think it\'s better for you and your team to handle the downgrade. , and the search for an idea of shun. 1:19:21 I\'m here with you. Hey. It\'s you. I\'m here Okay, Jay, we actually have a suggestion Jay and is it because as much as possible What do we want the stream. 1:20:37 in the process right. So I think it\'s better that every new data added since my my analysts are actually sending you the names of those with less than 10 those , I think it\'s better for your team to create or send a message to the client that at hit client, we notice that there is less- Dan, ten jobs 1:21:06 added to your trucker. Would you like to widen your search or blah, blah, blah, like that? Because instead of clients just waiting for their update regarding the jobs. 1:21:21 , then the client will be just asking if there is any update like that, what do you think? Hmm Hmm, is, Okay, that\'s great. 1:22:11 Is there any, is there a way to expedite the message? Like, for example, as much as, like every after the jobs? 1:22:25 Or every after the application, the team leads to others and sends you the names. The trucker team can check it and then send a message immediately, instead of just waiting for another day or two days. 1:22:41 um letting the client send us a message if there\'s any update since we do not or we did not notify them regarding the jobs. 1:23:23 um, I think it\'s better for , , , , , from action from the record team to send the message saying that, hey client, you have no jobs for this scheduled new day. 1:23:58 Like that. I think it\'s also better for you guys to let us know or the team knows you\'re working hours so that they know what times are you available to respond or to assist the clients questions and concerns. 1:24:54 , Alright, thank you, Jay. So guys, please take note of, Ma, I think you do you have no questions so far from me? 1:25:04 Any questions guys? It\'s rules. , Okay, thank you GF. Do you have any topics to share? Mentioning in the No, we\'re not actually allowed that, um, to do that, uh, not JL, so we I am only allowed to tag the same team, like for example me as an application service delivery manager, I can tag rows or the 1:31:23 application analytics assigned to the GC. For example, you can, ngayon ngayon ngayon ngayon ngayon ngayon Ryzen, Ryzen Process change. So, base on our process right now our protocol, we are, We are not going to talk. 1:31:46 We are not allowed to talk rather other teams. So what we\'re doing is we are racing or forwarding the concern are the question of the client via Google Form. 1:32:02 The new Google Form. So, yeah, that\'s the process now. So we are not allowed to tag anyone outside our team. 1:32:17 Okay, thank you. Btw, Jay, do you have access to the spread shit where the Form 1 responses, Recorded? 1:32:48 Let me check. Not yet. No, um, I think Karin, I think Karin announced it to application engine group. 1:33:07 Yeah, yeah, it\'s one. Okay, yeah, because I\'m actually seeing , status here but as you can see the the filter here is from the recent to the latest or recent to the oldest. 1:33:29 No, all this to recent. And I just noticed that your team is actually solving first the recent, not the oldest. 1:33:45 So I think it\'s better for you and your team to solve firstly the oldest. , , Kenya try to reload? Oh, I see. 1:34:20 There\'s new concerns. Okay. All right. Okay. All right. Thank you, J.L. Ayas, k\'yim? Uh-huh. for the past clients came like demitri, just leave it as it is because it is confusing to them because we already allow them. 1:35:34 Um just to inform you Dimitri actually was an advanced client before and then after advanced um he uh he downgraded to plus and then from plus to um starter so uh Dimitri was It\'s a client since October or November of last year, so yeah, just keep demitry as an exemption. 1:36:06 for this so let\'s just focus for the new clients regarding this new process okay all right thank you game are do you have any addition RGL. 1:36:38 Ya, how about application team guys? Do you have any questions, on sclerifications or you confirm me. 1:36:54 Shones or verifications that you might want to ask before we end this meeting. Nan, guys? Okay, I think we\'re good now, Ch.L. 1:37:22 So, by the way, I just want to announce that I will create an assessment regarding this meeting. JL, if you can share me the, how have you added your other pilot, by the way, or not. 1:37:41 okay let\'s just talk later okay so assessment link will be provided later so I am expecting you guys to answer it until tomorrow Ah yes, Rose. 1:38:27 May kaya kandangas, may kaya kandangas, may kandangas. , , Yap. Yap. Diyam. Alright, thank you Jay. I think we\'re good now. Okay. 1:44:33 Yeah, and this is actually oh. a very productive meeting. So yeah, thank you Jay, thank you Trucker team, thank you application team. 1:44:46 I hope everyone learn. Da sore kaya sa kaya ka nolong ay kagamala sa kaya ka. And yee, hindi ka yung baya alam, Um, It\'s, Okay, I hope everyone is I hope everything is clear now regarding our truck or especially in specially shortlisted top because that\'s really the most critical top. 1:45:25 , that we\'re both handling, tracker and application teams. So yeah, thank you so much everyone. Thank you so much for attending this meeting. 1:45:39 If you do have, More questions or clarifications that you might think after this, feel free to message me or send a message to JL as well. 1:45:52 Alright, so yeah, thank you everyone. You can leave the meeting. nao. Thank you. Thank you. Application theme. Two hours, yaw. 1:46:27 Thank you.\"\"