Application Analyst Training Module
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Questions and Answers

What is the main purpose of utilizing WhatsApp in the team communication strategy?

  • To share pictures from personal weekends
  • To coordinate weekly updates among team members
  • To submit timesheets and payroll information
  • To facilitate urgent communications with the CEO (correct)
  • When must timesheets be submitted to ensure inclusion in the payroll cycle?

  • By 5 PM every Monday
  • By 12 PM every Saturday
  • By 9 PM every Sunday (correct)
  • At the end of each month
  • Which channel is designated for sharing weekly updates and reminders within the team?

  • #updates
  • #news
  • #general (correct)
  • #tasks
  • What should be included in the timesheet submitted to the team leader?

    <p>Client Name, Number of Applications per Client, Duration, Interviews</p> Signup and view all the answers

    What action should be taken regarding discrepancies in timesheet submissions?

    <p>Report and correct them immediately</p> Signup and view all the answers

    What should be sent to the client through Whatsapp before starting the application process?

    <p>An update that you will begin applying</p> Signup and view all the answers

    Which of these actions is NOT part of the job application protocol?

    <p>Sending a physical resume to the client</p> Signup and view all the answers

    What is the purpose of using a VPN in the application process?

    <p>To ensure applications appear to be sent from a US location</p> Signup and view all the answers

    When should the application status be changed to 'Done'?

    <p>Once all applications for the week are completed</p> Signup and view all the answers

    What should be included in a custom email for new clients?

    <p>Information specifically tailored to their requirements</p> Signup and view all the answers

    Why is it necessary to review the Mobius Client Tracking and Mobius Drive before applying?

    <p>To identify necessary documents for the application</p> Signup and view all the answers

    What tools are recommended for autofilling information during job applications?

    <p>Google autofill and resume parsing</p> Signup and view all the answers

    What is the recommended response if a job requires sponsorship?

    <p>Always respond with 'NO' unless the client insists.</p> Signup and view all the answers

    Which tool is required for tracking time during the application process?

    <p>Clockify</p> Signup and view all the answers

    What should an analyst do if they cannot apply for a job?

    <p>Make a note in the remarks column explaining the situation.</p> Signup and view all the answers

    How often should the client's email be checked for interview opportunities?

    <p>Twice a week.</p> Signup and view all the answers

    In what format should client documents be named for organization?

    <p>Client Name - Job Tracker</p> Signup and view all the answers

    What is the minimum expectation for applications submitted per hour during the first week?

    <p>15 applications</p> Signup and view all the answers

    Which communication tool is primarily used for client updates?

    <p>WhatsApp</p> Signup and view all the answers

    What should be done if a job has expired?

    <p>Check alternative websites before making remarks.</p> Signup and view all the answers

    How should a client tracker be accessed to protect confidentiality?

    <p>Only visible to Mobius emails and the client’s personal email.</p> Signup and view all the answers

    What is expected from analysts regarding communication updates?

    <p>Daily updates must include company names and job titles applied to.</p> Signup and view all the answers

    What should analysts do if a job requires a cover letter?

    <p>Inform the client that a cover letter is needed.</p> Signup and view all the answers

    What documentation should analysts maintain in the client's folder?

    <p>Client trackers and all job application records.</p> Signup and view all the answers

    If a mobile verification is needed, what action should be taken?

    <p>Put 'Mobile verification needed' in the remarks.</p> Signup and view all the answers

    How often should the analysts check the client's email for interview schedules?

    <p>At least twice a week.</p> Signup and view all the answers

    What is the purpose of establishing a file naming convention for client documents?

    <p>To facilitate easy access and identification of files.</p> Signup and view all the answers

    Which of the following should NOT be included in the remarks column of the client tracker?

    <p>A personal comment about the client.</p> Signup and view all the answers

    What is the first step after the application process is completed for a job?

    <p>Update the client tracker with application status.</p> Signup and view all the answers

    What should analysts do each Monday regarding client communication?

    <p>Inform the client that the application process will commence.</p> Signup and view all the answers

    What is the expected minimum number of applications analysts should submit per hour after the first week?

    <p>20 applications per hour.</p> Signup and view all the answers

    What should be done if a job has expired or is no longer accepting applications?

    <p>Check for an alternative job posting on another website first.</p> Signup and view all the answers

    What should be done after setting up a VPN and before starting to apply?

    <p>Send an update to the client through WhatsApp.</p> Signup and view all the answers

    Which email should be used as a recovery for all custom emails?

    <p><a href="mailto:[email protected]">[email protected]</a></p> Signup and view all the answers

    What must be done if a client has already provided a custom email?

    <p>No further action is needed in this regard.</p> Signup and view all the answers

    What format should all resumes and cover letters be in?

    <p>PDF format</p> Signup and view all the answers

    What is necessary to initiate the application process?

    <p>Refer to the job lists in the client tracker.</p> Signup and view all the answers

    What action is required in the dashboard after completing applications for the week?

    <p>Change the status to 'Done'.</p> Signup and view all the answers

    What is the preferred method of communicating urgent inquiries with Ashwin?

    <p>WhatsApp</p> Signup and view all the answers

    What does the client intake form provide for the application process?

    <p>Specific instructions and personal information for applications.</p> Signup and view all the answers

    Which channel should be used for sharing how you spent your weekend?

    <p>#random</p> Signup and view all the answers

    Why is it important to not provide any disqualifying answers during applications?

    <p>To increase the chances of getting interviews.</p> Signup and view all the answers

    When must timesheets be submitted to allow for necessary reviews or corrections?

    <p>By 9PM every Sunday</p> Signup and view all the answers

    What feature is recommended for automatically filling out application information?

    <p>Autofill tools like Google autofill.</p> Signup and view all the answers

    When should daily updates about the application be sent?

    <p>On all days from Tuesday to Thursday.</p> Signup and view all the answers

    What should be included in the timesheet submitted to the team leader?

    <p>Client Name, Number of Applications per Client, Duration, Interviews</p> Signup and view all the answers

    Which of the following tools is recommended for tracking time worked?

    <p>Hubstaff</p> Signup and view all the answers

    What action should be taken regarding time discrepancies before payroll processing?

    <p>Report and correct immediately</p> Signup and view all the answers

    For effective time management, what should team members regularly check?

    <p>Mobius Google Calendar</p> Signup and view all the answers

    Which of the following must analysts regularly communicate to their Delivery Lead?

    <p>Client feedback and concerns</p> Signup and view all the answers

    How often are payroll processes conducted based on timesheet submissions?

    <p>Bi-weekly</p> Signup and view all the answers

    What should be done if timesheets are submitted late?

    <p>They will not be included in the payment</p> Signup and view all the answers

    Study Notes

    Application Analyst Training Timeline

    • Check-in messages and application starts on PST Monday morning.
    • Daily application updates sent from PST Tuesday to Thursday.
    • "Done applying" update is sent on PST Friday.
    • Next week's tracker submission for client approval occurs on PST Friday/Saturday.

    Job Application Process

    • Begin by setting up a VPN to ensure applications appear from a US location, enhancing interview chances.
    • Use VPNs like VPN Proxy VeePN and CyberGhost VPN.
    • Send a status update via WhatsApp to inform clients of application initiation.
    • Update application dashboard status to “Started Applying” after notifying the client.
    • Review necessary documents on Mobius Client Tracking and Mobius Drive.
    • All resumes and cover letters should be formatted as PDFs.
    • Custom emails for new clients should reflect their specific requirements; security measures include a designated recovery email ([email protected]).
    • Utilize job lists in the client tracker for application reference.
    • Avoid disqualifying answers and utilize training videos for application procedures.
    • Set up autofill tools to streamline application processes.
    • Update application dashboard status to “Done” after completing weekly applications.

    Common Questions and Remarks

    • Use specific templates for documenting client communications in the remarks column to maintain clarity.
    • Follow these templates for specific scenarios:
      • "LinkedIn Easy Apply" for East Apply jobs.
      • "Cover Letter needed" if applicable.
      • Answer sponsorship inquiries with “NO,” unless directed otherwise.

    Organization and Efficiency

    • Regularly monitor clients' emails for interview opportunities, at least twice a week.
    • Update the client tracker after completing applications, marking each application status ("Yes" for applied, "No" for not applied).
    • First-week minimum target: 15 applications per hour; from the second week: 20 applications per hour.
    • Use Clockify for time tracking and performance monitoring to ensure client satisfaction.

    Document Management

    • Establish standardized naming conventions for client documents, e.g., "Client Name - Job Tracker."
    • Create a "Criteria" tab in the client tracker for job preferences and requirements.
    • Segregate documents weekly for clear organization and tracking.
    • Ensure confidentiality of client information, permitting access only to authorized personnel.

    Communication with Clients

    • WhatsApp is the primary tool for client communication; include all relevant team members in dedicated groups.
    • Provide weekly updates on application status, daily job title updates by 8 PM PST.
    • Regularly communicate application milestones and updates every Monday and Friday.

    Communication with Delivery Lead

    • Use Slack for regular updates; specific channels will be established for communication regarding individual clients.
    • For urgent matters, contact the team leader directly through direct messaging or in the relevant Slack channel.
    • Use Google Calendar for scheduling and reminders related to application deadlines and meetings.

    Hours Worked Submission

    • Timesheets must be submitted by 9 PM every Sunday for timely processing.
    • Utilize Hubstaff or similar tools for accurate tracking of work hours and task durations.
    • Payroll is processed bi-weekly; ensure timesheets are approved by submission deadlines to avoid payment issues.
    • Discrepancies in time reporting must be resolved immediately to maintain productivity standards.

    Application Analyst Training Timeline

    • Check-in messages and application starts on PST Monday morning.
    • Daily application updates sent from PST Tuesday to Thursday.
    • "Done applying" update is sent on PST Friday.
    • Next week's tracker submission for client approval occurs on PST Friday/Saturday.

    Job Application Process

    • Begin by setting up a VPN to ensure applications appear from a US location, enhancing interview chances.
    • Use VPNs like VPN Proxy VeePN and CyberGhost VPN.
    • Send a status update via WhatsApp to inform clients of application initiation.
    • Update application dashboard status to “Started Applying” after notifying the client.
    • Review necessary documents on Mobius Client Tracking and Mobius Drive.
    • All resumes and cover letters should be formatted as PDFs.
    • Custom emails for new clients should reflect their specific requirements; security measures include a designated recovery email ([email protected]).
    • Utilize job lists in the client tracker for application reference.
    • Avoid disqualifying answers and utilize training videos for application procedures.
    • Set up autofill tools to streamline application processes.
    • Update application dashboard status to “Done” after completing weekly applications.

    Common Questions and Remarks

    • Use specific templates for documenting client communications in the remarks column to maintain clarity.
    • Follow these templates for specific scenarios:
      • "LinkedIn Easy Apply" for East Apply jobs.
      • "Cover Letter needed" if applicable.
      • Answer sponsorship inquiries with “NO,” unless directed otherwise.

    Organization and Efficiency

    • Regularly monitor clients' emails for interview opportunities, at least twice a week.
    • Update the client tracker after completing applications, marking each application status ("Yes" for applied, "No" for not applied).
    • First-week minimum target: 15 applications per hour; from the second week: 20 applications per hour.
    • Use Clockify for time tracking and performance monitoring to ensure client satisfaction.

    Document Management

    • Establish standardized naming conventions for client documents, e.g., "Client Name - Job Tracker."
    • Create a "Criteria" tab in the client tracker for job preferences and requirements.
    • Segregate documents weekly for clear organization and tracking.
    • Ensure confidentiality of client information, permitting access only to authorized personnel.

    Communication with Clients

    • WhatsApp is the primary tool for client communication; include all relevant team members in dedicated groups.
    • Provide weekly updates on application status, daily job title updates by 8 PM PST.
    • Regularly communicate application milestones and updates every Monday and Friday.

    Communication with Delivery Lead

    • Use Slack for regular updates; specific channels will be established for communication regarding individual clients.
    • For urgent matters, contact the team leader directly through direct messaging or in the relevant Slack channel.
    • Use Google Calendar for scheduling and reminders related to application deadlines and meetings.

    Hours Worked Submission

    • Timesheets must be submitted by 9 PM every Sunday for timely processing.
    • Utilize Hubstaff or similar tools for accurate tracking of work hours and task durations.
    • Payroll is processed bi-weekly; ensure timesheets are approved by submission deadlines to avoid payment issues.
    • Discrepancies in time reporting must be resolved immediately to maintain productivity standards.

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    Description

    This training module outlines the timeline and process for the Application Analyst role. Participants will engage in messaging, daily updates, and tracking for client approvals, along with watching a tutorial video to enhance understanding of the application process.

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