A320 Cabin Crew Responsibilities Quiz

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

What is the primary responsibility of crew members assigned to 1R and 2R during a flight?

Monitor in-flight entertainment systems for issues.

Handle all emergency exits and ensure flight safety equipment is functional. (correct)

Manage the cabin temperature and passenger comfort.

Perform pre-flight catering checks only.

In the event of a discrepancy after completing the A 320 Pre-flight Checklist, who must the assigned crew member report to?

Flight attendants only.

The passengers in the cabin.

The ground crew.

The SCC and CMD. (correct)

When is it necessary for cabin crew to perform an A/C Security Search?

Only if a threat has been reported by passengers.

Only before boarding begins.

Only if the crew member is replacing another crew member.

Whenever there is suspicious activity or upon instructions in In-flight information. (correct)

What should be done with irregularities affecting safety that arise before or during the flight?

Notify CMD and fill out the ATL. Signup and view all the answers

Which of the following best describes the role of the B900/4R in relation to emergency exits?

To manage the emergency exits and related equipment at their station. Signup and view all the answers

What must be checked and labeled if found inoperative according to the protocols outlined?

Any irregularity, including catering equipment and emergency supplies. Signup and view all the answers

Which type of equipment requires reporting through the standard safety reporting system?

Non-aircraft part/equipment like catering supplies. Signup and view all the answers

What procedure must be followed if a safety-related irregularity occurs?

It should be reported to CMD and recorded in the ATL. Signup and view all the answers

What actions must the SCC take if a lost or forgotten item is found during a cabin check?

Complete a FINDS REPORT in duplicate Signup and view all the answers

Which of the following statements about announcements made by the SCC is correct?

SCC is responsible for all necessary announcements during the flight Signup and view all the answers

What should the Cabin Crew do before passenger embarkation?

Ensure the aircraft is ready for boarding and announce it on the PA Signup and view all the answers

In the event of a PA system failure, what is the alternative method for SCC to make announcements?

Making announcements using megaphones Signup and view all the answers

What is the primary responsibility of the cabin crew concerning emergency equipment during a flight?

To ensure all emergency equipment is adjacent to their positions Signup and view all the answers

In the context of passenger safety, what should a cabin crew member do if they notice unruly behavior in the cabin?

Immediately inform the flight crew and follow security protocols Signup and view all the answers

Which area is NOT included in the responsibilities of the Cabin Crew during a security search?

Cabin crew rest area Signup and view all the answers

What is the appropriate action to take during an emergency landing due to decompression?

Initiate an emergency descent to a safe altitude Signup and view all the answers

Which steps must be taken to ensure passenger safety during embarkation?

Ensure steps or jetways are in a safe position Signup and view all the answers

What is the primary purpose of the A/C Security Search Record?

To ensure all necessary security measures have been taken Signup and view all the answers

What should not be done by cabin crew regarding hand baggage regulations?

Allow extra items if the passenger seems distressed Signup and view all the answers

During crew communication, what is required when there is a need to confirm suspicious activity in the cabin?

Use pre-selected coded phrases agreed upon with flight crew Signup and view all the answers

How should the Cabin Crew perform a post-landing cabin check?

By searching for any items left by passengers only Signup and view all the answers

When should each cabin crew member be briefed before a flight?

As soon as they arrive at the aircraft regardless of time Signup and view all the answers

What action should be prioritized by crew members in the case of a fire or smoke event?

Immediately alert the flight crew and follow their instructions Signup and view all the answers

In the event of SCC or flight crew incapacitation, what is the primary role of cabin crew?

Notify the other crew members and prepare for potential emergencies Signup and view all the answers

Study Notes

Cabin Crew Operations Manual - Normal Procedures

Normal procedures are established by Smartwings for daily operations
This chapter details cabin crew tasks during flight phases: ground, pre-flight, pushback/taxi, takeoff, climb, cruise, descent/approach, landing, post-landing/post-flight
Cabin crew is responsible for reporting for duty, checking their schedule and documents, and following company procedures.

Reporting for Duty

Cabin crew must know their reporting times and duty periods according to the crew schedule.
Crew members must verify information in ECREW and EFA before each flight or duty.
Crew members need to have the following documents for duty:
- CC licence/aircraft type/variant qualification
- Medical certificate (EU regulation 1178/2011)
- Valid passport and ID card
- Crew expiry dates report
- International vaccination certificate (if required by operator)
Each crew member is responsible for their documents' validity and adequate time for issuing, renewal or prolongation.
Obligatory/recommended working aids include: wristwatch, reflective vest, SCC folder, sewing kit, apron, torch, and updated Announcement Book.

CC Briefing

Briefings are required before each flight or crew change.
Briefings are conducted in English and/or the native language of crew members.
Briefings include checking competence, motivation for performance and compliance with company standards, and activating teamwork.
Safety briefings will also include:
- Introduction to briefing of documents and uniform
- Review of normal procedure SOPs (e.g. SCC distributes duty/working positions, flight information, passenger details, A/C details)
- Review of emergency procedure SOPs (e.g. language commands agreement with FC for suspicious activities in cabin, security procedures, First Aid and Medical emergency, SCC/FC/CC incapacitation, unruly behaviour, unlawful interference, emergency descent, fire alarm, smoke, etc.)
- Review, and instructions for, Safety and emergency equipment.

Pre-Flight Check

During pre-flight, the CC is responsible for safety and emergency equipment checks. Different procedures/checklists apply to different aircraft types (Boeing 737, Airbus A220, A320).
The CC must ensure all emergency equipment is present and accurate. Any discrepancies or irregularities need to be reported to CMD and recorded in the ATL (Aircraft Technical Log) immediately.

In-Flight Information

The chapter provides samples of in-flight information, including flight details (dates, times, airports).

Storrage of Trolleys

Cabin crew is responsible for checking the stowage of trolleys throughout flight.
If a trolley becomes unserviceable or if a safety discrepancy occurs, the trolley should remain stowed, be labelled "INOOPERATIVE", and not be used.
Trolleys should never be unattended and carefully handled during movement of the trolley through aisle areas, or when parked in their designated areas.

A/C Security Search

CC members are responsible for performing A/C security checks.
Pre/Post flight checks: A/C security checks should occur after all ground personnel have left.
A checklist is provided for different areas like seating/cabin areas, overhead compartments, galley areas, storage bins, lavatories etc.
If any discrepancies are found they should be reported to CMD immediately.

Sealing of Aircraft

TVS or contracted maintenance staff and pilots perform sealing of aircraft doors.
Special seals are used in sealing.
All doors must be closed and locked prior to sealing.

Announcements to Passengers

The purpose is to make announcements related to standards and emergency situations
announcements made using PA system or megaphones if necessary (Pre-recorded Announcement system (PRAM)).
All announcements should follow guidelines from the Announcement book.
There is a specific procedure for embarkation and distribution of passengers by different personnel on the different aircraft types.
During the passenger process, crew should monitor passengers behavior/response.

Passenger Safety Briefing

Proper briefing for passengers sitting on the overwing exit is required, including directions on opening the exit in emergency
The briefing must cover safety procedures and instructions relating to emergency exits. Passengers are given instructions on operation of emergency equipment and exits.

Portable Electronic Devices (PEDs)

Certain electronics are not permitted on the flight.
Some PEDs are approved for use during flight phases; however their use, if not a medical necessity shall have to be disabled
Other PEDs are only permitted in 'flight mode'.
The guidelines for their use, and exceptions to use, are provided.

Cabin Checks during Taxi/Take-Off/Landing Phases

Each aircraft type has specific procedures for checking cabins and lavatories for each phase (e.g. taxi).
A standard check occurs in each phase, checking for all passengers, baggage, safety equipment, and cabin doors.

Use of Crew/Cabin Seats

Crew/cabin seats are to be for crew use, for safety; and for training activities
During non safety-related activities, crew are seated with safety belts fastened.

Cruising Phase / Additional procedures

CC activities during the cruising phase are only safety-related.
CC must check cabin for fire and smoke conditions, monitor passenger behaviors.
Additional announcements and procedures are outlined for the cruising phase.

During Descent/Before Landing

Procedures for cabin checks during descent and before landing are outlined, including specific instructions for different aircraft types.

After Landing/Disarming

Procedures for cabin checks after landing/disarming are outlined, including specific instructions for different aircraft types.

Passenger Disembarkation

A designated CC member is assigned to each disembarkation door.
Specific procedures are outlined for ensuring passenger safety after landing (e.g. cabin checks, safety equipment, staff presence, exits, etc.)

De-briefing

After flight, there is a de-briefing of events, and to address issues in cabin procedures.

Studying That Suits You

Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

Description

Test your knowledge on the responsibilities and protocols for cabin crew members on the A320 aircraft. This quiz covers emergency procedures, security searches, and reporting irregularities during flights. Perfect for training and refreshers for cabin crew personnel.