WEEK_2_(Neolms)(6).docx

**LEARNING GUIDE** **TOPICS** - - **EXPECTED COMPETENCIES** **At the end of this week's learning module, you are expected to master the following competencies:** A. B. C. **Communication and Globalization** **[Communication] is vital for personal and professional effectiveness. It he...

**LEARNING GUIDE** **TOPICS** - - **EXPECTED COMPETENCIES** **At the end of this week's learning module, you are expected to master the following competencies:** A. B. C. **Communication and Globalization** **[Communication] is vital for personal and professional effectiveness. It helps establish good relationshis, creates a better working environment, strengthens collaboration and cooperation, and unifies conflicting ideas. (Sipacio & Barrot, 2018)** **[Globalization] on the other hand refers to the expansion and integration of the cultural, political, economic, and technological domains of countries. This highlights the fact that countries are interconnected and interdependent. For example, the United States of America (General Electric, Chevron, Starbucks, and Mcdonalds), Japan (Toyota and Honda) and the Philippines (Jollibee and Bench) have local companies that have expanded overseas and have become transnational or multinational.** **The advent of globalization has paved the way to smoother, faster and easier information, communication and business transactions. Examples of which are the use of various online platforms such as electronic mails (e-mail) and social networking sites like Facebook, Instagram and Twitter.** **With these facts in mind, effective communication comes into play. Students and workers need to communicate effectively with people coming from different culture, gender, background, beliefs, preferences and status.** **How to Communicate Effectively in a Global Society** 1. 2. 3. 4. 5. 6. **The Impact of Globalization in Communication** **As more people cross borders because of globalization, more language contact happens, making communication more challenging.** **Global and Local Communication in Multicultural Settings** **With the emergence of a global society, the academic and professional environments have become multicultural. That means you coexist with people from diverse or different cultural backgrounds, beliefs, religion, gender, nationalities, religion, and ethnicity.** **Verbal communication is always accompanied by non-verbal cues such as gestures, facial expressions, and other body movements that add to what you are saying in different ways. Say for instance, it is very normal for Americans to shake hands as a form of greeting while Japanese bow when they greet each other. Another example is "nodding" to mean "yes" in some nationalities like Filipinos, Indians and Latin Americans, on the other hand, other countries like Syria, Greece, and Turkey "nodding" means "no". Indeed, when you communicate in a multicultural context, it is essential for you to learn, acknowledge, and understand the various communication and behavioral patterns present in other cultures locally and globally.** **INTERCULTURAL COMMUNICATION SKILLS** **Intercultural communication skills are applied when you interact, negotiate or convey information in a multicultural setting. Intercultural communication is the sending and receiving of information, ideas, or messages across languages and cultures. According to Vulpe et al. (2001), one of the major competencies of an intercultural effective person is intercultural communication, whose core skills include the following:** A. **Ability to express understandable and culturally sensitive thoughts, feelings, opinions, and expectations.** B. **Ability to engage and immerse in the local culture and language.** C. **Ability to establish shared meanings with the local people to avoid stereotyping and miscommunication.** D. **Ability to develop a language capacity such as using local greetings and opportunities to use the local language in other contexts.** E. **Ability to empathize with how the locals see the world.**  **General Guidelines for Communicating in a Multicultural Context** - **Avoid asking inappropriate or personal questions.** - **Avoid stereotyping or generalizing certain groups. Keep an open mind and be flexible.** - **Avoid using jargons, clichés, highfalutin terms, technical terms, acronyms, and gender-biased language.** - - - - - - - **Observe patience in listening to other people's ideas, which may not be the same as yours.** - - - - - - - **GENDER-BIASED WORDS OR SEXIST LANGUAGE** **According to Sipacio and Barrot (2018), use words that are free from gender prejudice and unfair assumptions. Words must not influence the audience in any particular or unfair direction.** **Sexist Language** **Neutral** --------------------- ------------------------ **Chairman** **Chair/Chairperson** **Salesman** **Salesperson** **Congressman** **Legislator** **Spokesman** **Spokesperson** **Foreman** **Supervisor** **Stewardess** **Flight Attendant** **Waitress** **Server** **Policeman** **Police Officer** **Fireman** **Firefighter** **Man-made** **Manufacturer** **Businessman** **Business Executive** **Manpower** **Workforce** **WAYS TO AVOID GENDER-BIASED LANGUAGE** a. **Substitute gender-biased pronouns with articles/determiner.** **Sexist: Every employee is entitled to [his] 13^th^ month pay** **Non-sexist: Every employee is entitled to [a] 13^th^ month pay.** **b. Use plural nouns instead of singular pronouns.** **Sexist: Each employee must submit [his] proposal next week.** **Non-sexist: All employees must submit [their] proposal next week.** **c. Use either/or pronouns (he/she, his/her, his/hers).** **However, avoid putting men first all the time.** **Sexist: Every applicant must fill out [his] own application form.** **Non: Sexist: Every applicant must fill out [his/her] own application form.** **d. Use second person pronoun (you, your) over third person pronoun (he, she). Be careful not to change the meaning of the statement.** **Non-sexist: You should prepare your marketing proposal for [our] new product.** **e. Use appropriate titles** **Sexist: Dear Sir (unknown addressee)** **Non-sexist: Dear Sir or Madame (unknown addressee)** **Non-sexist: Attention: HR Manager**