Supply Chain Management Tutorial PDF

Tutorial I – Supply Chain Chapters 1, 2, 5, 6, 10, 14 The most important concepts are as follows. 1. Supply Chain Management Fundamentals  Defini ons and scope of supply chain management.  Flow of goods, services, and informa on. ...

Tutorial I – Supply Chain Chapters 1, 2, 5, 6, 10, 14 The most important concepts are as follows. 1. Supply Chain Management Fundamentals  Defini ons and scope of supply chain management.  Flow of goods, services, and informa on.  Core objec ves: cost minimiza on vs. customer sa sfac on. 2. Philosophies and Prac ces in Supply Chain Management  Total Quality Management (TQM).  Efficient Consumer Response (ECR).  Con nuous Replenishment (CRP).  Just-in-Time (JIT).  Economic Order Quan ty (EOQ). 3. Logis cs Costs and Trends  Historical trends in logis cs costs (e.g., post-2008 recession effects).  Factors affec ng logis cs efficiency in the U.S. 4. Interna onal Expansion Strategies  Expor ng vs. joint ventures, licensing, and direct ownership.  Risk management in global opera ons:  Geopoli cal risks (e.g., terrorism, instability). 5. Marke ng and Customer Orienta on  Components of the marke ng mix (Place, Product, Promo on, Price).  Marke ng concepts: customer sa sfac on, integrated effort, and long-term profitability. 6. SCOR© Model  Components: Make, Source, Deliver, Return. 7. Performance Measurement  Balanced Scorecard components:  Financial performance, customer service, internal processes, educa on/learning.  Exclusion of government/regulatory issues. 8. Transporta on in the Supply Chain  Economic u li es created by transporta on: place and me u li es.  Comparison of transport modes (motor, air, rail, water, pipeline):  Motor carriers: flexibility and door-to-door delivery.  Rail and water transport: bulk, non- me-sensi ve items.  Intermodal transporta on: advantages and challenges. 9. Warehousing and Inventory Management  Differences between warehouses and distribu on centers:  Func ons, inventory levels, value-added ac vi es.  Types of warehousing:  General merchandise, private, cross-docking.  Reasons for holding inventory:  Supply assurance, produc on economies of scale, customer service policies. 10. Key Concepts and Trends  Outsourcing in supply chain management: reduced assets, increased expenses.  Post-transac on customer service: handling complaints.  Transshipments: defini on and purpose. A. For the ones who were absent or forgot how to get access to these chapters in the Book. Please follow the instruc ons: I. Go to Course, look for the Daily Content Sec on. II. Go to Day 3 and launch the Reading Ac vity. III. Go to the Bo om Le and click on Start Reading IV. Got to Top Right and click on Contents, where you have access to all the Chapters.