THC Notes for Quiz 3 PDF
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FEU Manila
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These notes cover direct and indirect components of tourism and hospitality in the Philippines, including attractions, transportation, accommodations, and supporting services. The document also outlines classifications of accommodations, accreditation criteria for hotels, and standard requirements for restaurants. It further explores international organizations involved in tourism.
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Direct and Indirect Components of Tourism and Hospitality Network Direct Components - Include tourism establishments that interact directly with tourists, such as hotels, restaurants, and transportation services (airlines, buses). - Direct Interactions - There existence is to serve...
Direct and Indirect Components of Tourism and Hospitality Network Direct Components - Include tourism establishments that interact directly with tourists, such as hotels, restaurants, and transportation services (airlines, buses). - Direct Interactions - There existence is to serve the tourist Indirect Components - Supporting industries like agriculture, manufacturing, and construction that don't directly interact with tourists. - The higher the tourist arrival the higher the demands. Tourism Network - The entire system that includes direct and indirect elements to provide a seamless experience for tourists. Example: The tourism value chain where food suppliers, farmers, and local communities indirectly contribute to a tourist's hotel stay. Tourism and Hospitality Supply Components Attractions: Natural attractions (e.g., beaches, mountains), cultural sites (e.g., historical landmarks), and man-made attractions (e.g., theme parks). Transportation: Local and international transport services (e.g., airlines, ferries, buses). Accommodations: Hotels, resorts, bed & breakfasts, and other places tourists stay during their visit. Supporting Services: Tour guides, banking, and medical services / ALLIED Types of Tourist Accommodations Hotels: Standard accommodations offering varying service levels (budget to luxury). Resorts: Full-service facilities offering recreation and relaxation (e.g., beach resorts). Bed & Breakfasts: Small, family- owned accommodations offering personal experiences. Hostels: Low-cost accommodations with shared rooms, catering to budget travelers. Classifications of Hotels Star Ratings: Hotels are categorized by a 1 to 5- star system. Size: Small (300 rooms). Location: City hotels, airport hotels, beachfront properties. Target Market: Catering to business travelers, families, or luxury seekers. DOT Accreditation and Classification of Hotels The Philippine DOT issues guidelines for classifying hotels and accommodations. DOT accreditation provides benefits like increased credibility and access to government-supported marketing programs. The DOT classifies accommodations into 1 to 5 stars based on criteria like service, amenities, safety, and sustainability. ❖ Sustainability - Balancing among social, economical and environmental dimensions. 1. Social 2. Economical 3. Environmental DOT Accreditation Criteria for Hotels Room Quality: Standards for guest rooms, including size, furnishing, and amenities. Facilities: Dining areas, recreation spaces, business centers. Service: Room service, housekeeping, guest assistance. Safety and Security: Fire and building safety standards, security personnel, alarm systems. Sustainability: Waste management systems and energy-saving measures. Standard Requirements for Restaurants (Philippine DOT Guidelines) Hygiene and Cleanliness: High standards in food preparation and dining areas. Food Safety: Proper storage, handling, and preparation methods. Service Quality: Efficient, courteous service adhering to international and local standards. Ambiance and Theme: Comfortable atmosphere reflecting the restaurant's theme. Summary Tourism and hospitality networks consist of direct and indirect components. Supply components include attractions, transportation, accommodations, and supporting services. Tourist accommodations vary, classified by star ratings, size, and location. The Philippine DOT accredits hotels based on criteria like service, amenities, and safety. Restaurants must meet hygiene, service, and food safety standards to serve tourists effectively. Tourism Organizations and Their Role in Philippine Tourism Development International Tourism Organizations International tourism organizations influence tourism policies, set industry standards, and promote global cooperation. UNWTO (United Nations World Tourism Organization) - Promotes sustainable tourism globally. - Global Code of ethic for tourism - 10 articles WTTC (World Travel and Tourism Council) - Focuses on the economic impact of tourism. - Release articles/researchers of impacts internationally PATA (Pacific Asia Travel Association) - Promotes Asia-Pacific tourism, benefiting the Philippines. Regional Tourist Organizations Regional organizations foster tourism development in specific areas. ASEAN Tourism Forum (ATF) - Discusses ASEAN tourism strategies. - Only asian countries - Regional but International also - ASEAN - Association South East Asia Nation - MRA/TP - Mutual Recognition Arrangement on Tourism Professionals (Contriburion of ASEAN) - Acknowledge national certificates facilitated by TESDA ASEANTA (ASEAN Tourism Association) - Facilitates collaboration between ASEAN tourism businesses. Role of National Tourism Office in Promotion The Department of Tourism (DOT) plays a vital role in promoting Philippine tourism. Leads national marketing campaigns (e.g., 'It's More Fun in the Philippines'). Develops tourism infrastructure and destination management. Sets standards and accreditation for tourism services. DOT - attached in TPB (Tourism Promotion Boards) TIEZA - Tourism Infrastructure and Enterprise Zone Authority (Develops Tourism Infrastructure) Importance of National Professional Organizations National professional organizations are essential for advancing the tourism industry. Advocacy for industry policies and standards. Provides networking, training, and collaboration opportunities. Helps enhance service quality and global competitiveness. Key National Professional Organizations in the Philippines The following are prominent tourism and hospitality organizations in the Philippines: PARTH (Philippine Association of Researchers for Tourism and Hospitality) COHREP (Council of Hotel and Restaurant Educators of the Philippines) HRAP (Hotel and Restaurant Association of the Philippines) PHILTOA (Philippine Tour Operators Association) NAITAS (National Association of Independent Travel Agencies) PTAA (Philippine Travel Agencies Association) THINGS TO REMEMBER!! RA9593 (TOURISM ACT OF THE PHILIPPINES 2009) ASEAN (Association South East Asia Nation) MRA/TP (Mutual Recognition Arrangement on Tourism Professionals) TPB (Tourism Promotion Boards) TIEZA (Tourism Infrastructure and Enterprise Zone Authority) UNWTO (United Nations World Tourism Organization) WTTC (World Travel and Tourism Council) PATA (Pacific Asia Travel Association)