Summary

These notes cover various aspects of social work, including different practice areas, levels of practice, types of social service agencies, roles of social workers, and principles of social work.

Full Transcript

1. Charles Kuralt’s What Do Social Workers Do? (Movie): Fields of practice-different areas you might work in ○ Medical ○ Geriatrics ○ Pediatrician ○ Child welfare ○ School ○ Social work education 2. Levels of practice or professional drift: Micro- working with individuals Ex. exchanges betwee...

1. Charles Kuralt’s What Do Social Workers Do? (Movie): Fields of practice-different areas you might work in ○ Medical ○ Geriatrics ○ Pediatrician ○ Child welfare ○ School ○ Social work education 2. Levels of practice or professional drift: Micro- working with individuals Ex. exchanges between husband and wife, parent and child, close friends, and family members. Mezzo-Small groups Ex. self help groups Macro-Communities and organizations Ex. community organizer, political campaigns, lobbyists 2 types of Social Service Agencies: 1. Private—A private agency is organized legally with a charter. Example: Private agencies get their funds from donations, grants, fees, and United Way. 2. Public—A public agency is a government agency. Example: Public agencies can contract with a private agency for specific services. This is called a purchase of service (POS). - Professional domain- Something in our profession that we can legally do to help others -Technique- circumscribed, goal-oriented behavior performed in a practice situation by the social worker. It is a planned action taken by the practitioner -Guidelines- a set of directions intended to influence the social worker’s behavior and decision. A list of do’s and don’ts -Practice- a term used when speaking about what social workers actually do. Infers action and performance by the social worker. Also implies that social workers always are leading from what they do -Social justice - refers to fairness and moral rightness in how institutions recognize and support the basic human rights. 2 type of roles in social work: 1. Indirect roles- focus on systemic changes that affect the lives of individuals, groups, and communities. 2. Direct roles- working with clients to provide support and connect them with resources DIRECT PRACTICE ROLES: Brokers- Help assess the patient and refer them to services that they need Case managers- work to help clients achieve their goals by creating individualized service plans that are based on assessments and have specific objectives. Advocate- a person who supports you and fights for your needs Teacher- a postsecondary educator who prepares students to earn a license in social work Counselor- Focus on direct clinical care to improve mental health through counseling sessions. Clinician- Provide a combination of therapy and assistance in accessing community resources. They also consider the social and environmental factors that impact a client's life. INDIRECT PRACTICE ROLES: Workload manager- planning, forecasting, distributing, scheduling, and monitoring the workload of individuals, teams, or organizations Supervisor- assigning cases, reviewing case activities, determining training and developmental needs, training employees, providing technical direction, reviewing worker performances, and initiating corrective action when necessary under the direction of a functional superior. Staff developer- training new employees, identifying training and developmental needs, and evaluating staff performance Administrator- responsible for the financial side of social work organizations, including budgeting, writing grants, and fundraising. Social change agent- someone who sees something that needs to be done and goes and does it. work to make an impact in the world on a local and global level. The impact they make depends on how many people they can influence to think and act in ways similar to them. Researcher- conducts research studies and evaluations to gather data and evidence related to social work practice and policies. Evaluator- help a care professional learn more about the needs of a patient or client so they can create more targeted care plans using social work and case management tools Professional- Training, treating people with respect, confidentiality Chapter 1: The Social Work Domain Social work purpose- to improve the well-being of people and communities by helping them meet their needs and overcome challenges -Improved social functioning: 1. Social care 2. Social treatment 3. Social enhancement -Improved social conditions: 1. Social justice 2. Prevention Social work focus-enhance human well-being and helps meet basic and complex needs of all people, with a particular focus on those who are vulnerable, oppressed, and living in poverty. -Person-in-environment: 1. Person- individual to community and beyond Social work scope- The scope of social work is the application of social work principles, values, and techniques to help individuals, families, and communities. -Requires broad knowledge and skills: 1. Micro 2. Mezzo 3. Macro Social work sanction- A social work sanction is a disciplinary action taken by a social work board or other regulatory body against a social worker who has violated the practice act or Code of Ethics -Society approval of social work: 1. Government agencies 2. Private nonprofit and for profit agencies 3. Clients contrast for services 4. NASW national membership organization Chapter 5: Guiding Principles for Social Workers Principles that focus on the social worker -The social worker should: 1. Practice social work 2. Engage in conscious use of self 3. Maintain professional objectivity 4. Embrace human diversity 5. Adopt people-first thinking 6. Challenge social injustices 7. Seek to enhance professional competence Principles that guide practice activities -The social worker should: 1. Do no harm 2. Engage in evidence-based practice 3. Engage in value-guided practice 4. Address all relevant client systems 5. Serve the most vulnerable members of society 6. Treat the client with dignity 7. Individualize the client 8. Consider clients experts on their own lives 9. Lend vision to the client 10. Build on client strengths 11. Maximize client participation 12. Maximize client self-determination 13. Help the client learn self-directed problem-solving skills 14. Maximize client empowerment 15. Protect client confidentiality 16. Adhere to the philosophy of normalization 17. Continuously evaluate the progress of the change process 18. Be accountable to clients, agency, community, and the social work profession Chapter 7: Using Evidence in the Change Process Using Evidence and Critical Thinking -Evidence-based practice: 1. Evidence-based assessment 2. Evidence-based intervention 3. Evidence-based evaluation -Critical thinking when making practice decisions Concepts in Planned Change 1. Change is inevitable. 2. Change produces stress. 3. Planned Change is a process of a series of actions toward a goal. 4. Planned Change must be monitored to make sure that the process stays on track. 5. Resistance to change is normal. This is true even when the client wants to change. 6. Ambivalence to change is also normal. This is when the client both wants to and doesn’t want to make a change. 7. One intervention that helps the client deal with both resistance and ambivalence is to help the client look at the risks and rewards of the change as the client sees them. 8. No one can make another person change! 9. Clients have to accept the consequences of their behavior and so should be the determiners of their behavior. Success in Making Change Depends On 1. Motivation 2. Capacity 3. Opportunity The Planned Change Process 1. Guiding the planned change process 2. The context of planned change 3. Identifying actors in planned change –Change agent system –Client system –Target system –Action system **All levels of practice – micro, mezzo, and macro – require the use of the planned change process. Phases of Planned Change Phases of the planned change process: -Intake and engagement 1. This is the client’s first impression of the social worker and/or the social work agency. It is important to create what is called a therapeutic milieu – that is an environment where the client feels accepted and not judged and where it seems that help is available. It begins when the first person answers a client’s call or with the first person that the client meets upon entering the agency. –Data collection and assessment- 1. Evidence-based practice requires that decisions about treatment are based on science. So, there must be data, not opinions, on which to build a treatment plan. Be careful – Studies with physicians have shown that they make their idea of what is wrong with a patient in the first few seconds and then disregard any other data that is not consistent with their diagnosis. –Planning and contracting 1. Social workers work with a plan. The plan is based on assessment and evidence-based interventions. The better the relationship with the client, the more likely you are to get more information. Begin with the desired outcome and set measurable, attainable, and specific goals with the client. It is usually best to start where the client wants to start. –Intervention and monitoring 1. Once you have a plan, you and the client begin to work the plan. You need to monitor how the plan is going. If it is not working, there are multiple areas to consider – Maybe the diagnosis is wrong. Maybe the client doesn’t have the skills needed for the goals. Maybe the client is not really invested in the goals. It is important to be flexible and make changes. –Termination and evaluation 1. Helping relationships end in different ways. It is always important to spend time reviewing with the client what happened while they were working with the social worker – what new skills or knowledge they acquired – what their plans are for the future, etc.

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