Officer Safety 3: Introduction To Communication PDF

Summary

This document is a presentation on officer safety, focusing on communication skills. The slides cover topics including behavioral influence, active listening, emotional labeling, and effective questioning techniques. It also includes discussion points on creating safety and de-escalation tactics by police officers.

Full Transcript

www.opcva.ca Prepared By: Peter Rampat Presentation Date: Jan. 2023 Version: Edited 2023/01/01 © Queen's Printer for Ontario COPYRIGHT & DISCLAIMER 2 • • • • 3 Review • What is the overall mission of ICEN? • What does each letter mean? • Explain what each letter of ICLEAR means? • Exp...

www.opcva.ca Prepared By: Peter Rampat Presentation Date: Jan. 2023 Version: Edited 2023/01/01 © Queen's Printer for Ontario COPYRIGHT & DISCLAIMER 2 • • • • 3 Review • What is the overall mission of ICEN? • What does each letter mean? • Explain what each letter of ICLEAR means? • Explain each letter of NRA? 4 5 6 7 • • • • • • • 8 Tactical Flexibility Video URL: Source: Officer Safety Library 9 10 • • • • 11 12 Step 1 in the B.I.S 13 Golden Gate Bridge Survivor 14 15 16 17 • • • 18 • • • • • 19 20 7% 55 % • 38 % • • 21 22 • • • • • • • 23 24 Active Listening Skills • • • • • • • • 25 • • • • Avoid asking “why” may sound accusatory creating defensiveness “Tell me what happened to you?” 26 • • • 27 28 Example: “… after all I’ve done for her, and this is what I get?” Officer: “It sounds like you feel underappreciated” 29 30 31 32 33 34 For Next Session • Review this lecture • Read “Suicide by Cop: Protocol and Training Guide” OPCVA • Watch: “Armed & Dangerous” on the OPCVA “Tactical Flexibility” “Cover and Concealment” 35 Thank You Ontario Police College 10716 Hacienda Rd. Aylmer, ON N5H 2R3 © Queen's Printer for Ontario

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