Service and Product Orientation Presentation PDF

SERVICE AND PRODUCT ORIENTATION SERVICE The action of helping or doing work for someone A piece of work done for a client or customer PRODUCT An article or substance that is manufactured or refined for sale Any item or service you sell to serve a customer's need or want  SALON SERVICES...

SERVICE AND PRODUCT ORIENTATION SERVICE The action of helping or doing work for someone A piece of work done for a client or customer PRODUCT An article or substance that is manufactured or refined for sale Any item or service you sell to serve a customer's need or want  SALON SERVICES HAIRCUT HAIR COLORING HAIR TREATMENT - ANTI - DANDRUFF - HAIR RELAX - HAIR REBONDING HAND & FOOT SERVICE - NAIL EXTENSIONS FACE SERVICE - THREADING - MAKE - UP  HAIRCUT Regular - General trim or style change Special - Cut with a distinctive shape, texture, or color Children’s cut Tribal  HAIR COLORING TWO KINDS OF COLOR Permanent - Color with peroxide and ammonia Semi-permanent - Color with no peroxide and ammonia HIGHLIGHTS Treated with lighteners to create blonde or fancy streaks. OMBRE BALAYAGE Is the technique of free hand painting highlights onto Hair is dark on the crown and bit by bit becomes the hair to create a more natural looking highlight lighter towards the ends effect. BALAYAGE MICROWEAVING TEXTURAL fine weaving visible streaks without demarcation with demarcation looks like full head color but it’s not even and uniform weave that blend  HENNA WAX CELLOPHANE TREATMENT - “Two-in-one” hair color service - Ultimate natural- looking color - Hair feels soft and silky after treatment. - Retain up to 8-10 washes Recommended for: Conservative client, for town-down and highlightening  ANTI- DANDRUFF Has anti-fungal properties Decrease of itchy and flaky scalp Maintenance to prevent dandruff Recommendation: Twice a Week with Green Tea Treatment  GS GREEN TEA HAIR TREATMENT Stimulate hair follicles and prevent scalp problems like dandruff Contains polyphenol that is present in green tea that promotes hair growth Recommended for: client having scalp problem  HAIR RELAX Chemical process that breaking natural bonds Changing the structure of hair  HAIR REBONDING Makes the hair permanent straight, sleek and shiny Done by breaking the hair structure using rebonding product and neutralizer Advisable to redo hair rebonding after 5-6 months  KERATIN BLOWOUT SMOOTHING TREATMENT Has a unique formula with selected amino acids that align hair fibers and boost the hair structure from within. Smooth, shiny and less frizz result. Instantly increasing the resistance of weak hair Advisable to redo hair rebonding after 3 months  HAIR AND SCALP TONIC Compose of Rehmannia Chinensis Root Extract that activates hair follicles for hair growth, and promotes the development of healthy hair. Anti-hair loss Recommended for: Once a week use SCALP PROTECTOR ESSENCE Color remover, Scalp protector Use for soothing scalp massage service Revitalizing and soothing the scalp GS PLEX SYSTEM BOND CREATOR No. 1 Creates new hair bonds while protecting the current internal structure of the hair during chemical treatment such as hair coloring, bleaching and straightening from breakage. Can stand alone, mixed to color or on bleaching GS PLEX SYSTEM BOND FORTIFIER No.2 Deeply recreates the internal bonds of the hair Repairs the hair fiber, add shine, softness and hydration until the cortex Smoothen the cuticle layer of the hair UNDERSTANDING VARIOUS SERVICES FOR HANDS & FEET  MANICURE / PEDICURE Manicure - comes from Latin words manus (hand) and cura (care) Pedicure – comes from Latin words pedis (ankle) and cura (care) Improve appearance of the feet and nails Removal of dry skin and ingrown  GEL POLISH SERVICE SMART NAIL POLISH (Helios – Aura) (Helios – Luminor ) Up to 3 weeks wear time 10 days wear time Protects and strengthen nail through curing No need to used UV/LED lamp / no curing process under either a UV or an LED lamp process, cures in natural light Super fast drying --- no waiting time for curing 90 seconds curing time process Stays on longer On the go client ---- affordable than Gel Polish  HAND AND FOOT SPA Relaxing tired feet Removal of old skin & calluses Healing of inflammation of the skin because of its antibacterial properties.  PARAFFIN WAX A kind of “deep heat therapy” which uses warm melted paraffin wax Moisturizing scaly and dry skin Relieves pain caused by Arthritis Not recommended for client with spider like varicose vein HAND AND FOOT ESSENCE Smoothening and brightening the skin complexion of the hand Moisturizing effect HAND AND FOOT MUD MASK To firm hand and foot muscles and smoothen skin To soften and loose dry and dead skin To exfoliate dead skin  NAIL EXTENSION SOFTGEL Pre-shaped nail tips that are made completely out of gel and which cover the entire nail GEL BUILDER Type of gel polish with a thick viscosity that is used to create nail enhancements THREADING EYEBROW THREADING Process of removing eyebrow hair using a piece of thread. The thread is typically made of cotton and is relatively thin to allow a stronger hold on each strand. FULL FACE THREADING Involves using a twisted cotton thread to trap and lift hair follicles from the skin MAKE-UP SERVICE MAKE-UP PROCEDURE Skin Preparation Eyebrows Foundation and Concealer Blush Eyeshadow Contour Eyeliner False Eyelashes Lipstick Setting Spray  OUR PRODUCTS ARGAN LINE NATURAL Color Stay BARLEY LINE HENNA ALOE VERA AND KERATIN LINE GREEN TEA LINE Restructuring and Deep Moisturizing Revitalizing and Anti Dandruff  OUR PRODUCTS PEPPERMINT GS PLEX SYSTEM BODY SCRUBEE SUSTAINER NO. 3  OUR PRODUCTS HENNA ALOE VERA AND GREEN TEA LINE Deep Moisturizing and Anti Dandruff GS EXCLUSIVE HENNA & ALOE VERA SHAMPOO Contains Henna Extract and Aloe Vera to help restore moisture and elasticity. Contains active ingredients that prevent dandruff. Gives your hair body and shine, manageable and free from irritation.  GS EXCLUSIVE HENNA & ALOE VERA CONDITIONER Specially formulated for dry and damaged hair. This deep conditioning formula contains Henna Extract and Aloe Vera for moisture and elasticity. It works instantly to deeply condition the tips of the hair to prevent split- ends leaving the hair soft, shiny and manageable. GS EXCLUSIVE GREEN TEA EXTRACT TREATMENT An intensive hair care treatment with moisturizing effects. Increases softness and elasticity and gives gloss to hair. Shows excellent anti-static properties on hair which can be maintained even after rinsing. OUR PRODUCTS ARGAN LINE Color Stay  GS EXCLUSIVES ARGAN SHAMPOO Protecting color- treated hair from fading. This shampoo blended with Argan Oil, herbal extracts, Vitamin E, and Phytokeratin to rejuvenate hair’s natural gloss and growth. Sulfate-free, gentle on curly and color- treated hair.  GS EXCLUSIVES ARGAN CONDITIONER For hair that has been colored or highlighted. It aids in moisture retention in the cortex and surface of the hair. This conditioner blends Argan Oil, herbal extracts, Vitamin E, and Phytokeratin. Sulfate-free, gentle on curly and color- treated hair GS EXCLUSIVE ARGAN OIL Going Straight Argan Oil is high in linoleic acid, Omega 6 and Vitamin E. It tames frizz, prevent split ends, and also a powerful antioxidant. Advantageous for all skin types due to its rich fatty acid content. Provides moisture for the skin, hair, scalp and even nail cuticles GS EXCLUSIVES ARGAN HAIR MASK Intense conditioning treatment that hydrates and restores hair natural moisture balance. Rich in nutrients such as Vitamin E, Omega 3 and Omega 9 fatty acids, this formula helps restructure hair protective film to shield it from damage. Recommended for hair that has been chemically treated and colored. Helps rejuvenate dry, breakable and compromise hair. Paraben free and Sulfate free Recommended: after coloring service  OUR PRODUCTS NATURAL BARLEY LINE GS EXCLUSIVES NATURAL BARLEY SHAMPOO Deep Nourishing and Revitalizing It has benefits of rice proteins, barley, coconut oil, ginseng, ginger and botanical essences. Delivers concentrated boost of high intense antioxidant to deeply nourish and add shine to hair. It locks in essential hydration to tame frizz. Supports hair follicles and balancing oil to revitalize your hair from root to tip. GS EXCLUSIVE NATURAL BARLEY CONDITIONER Infused with blend of fermented rice water, barley, coconut oil, ginseng, ginger and conditioning extracts, it promotes healthy hair and scalp. Formulated to work with perfect PH level, making it safe for all ages and all hair types. Beneficial for those with dry or oily scalp. With the benefits of rice and fermented rice water proteins, it radically moisturizes and detangles belligerent hair leaves the hair glossy and remarkably soft.  OUR PRODUCTS KERATIN LINE Restructuring and Revitalizing GS EXCLUSIVE KERATIN PROTEIN SHAMPOO Infused with Jojoba Oil Strands are strengthened from within and nourished to reconstruct any hair damages for longer, sleeker and stronger hair. It smoothens and strengthens hair while removing build-up on the hair and scalp. No sodium chloride and sulfate- free GS EXCLUSIVES KERATIN PROTEIN CONDITIONER Infused with Jojoba Oil. This ultra reconstructive conditioner helps to treat and prevent hair breakage. Leaves the hair smooth, shiny and frizz free. GS EXCLUSIVES KERATIN PROTEIN HAIR MASK Is a luxurious protein mask packed with natural Keratin proteins. These proteins go deep inside the hair to restore natural hair properties by rebuilding the areas where the protein was lost from chemical processes and heat. Reconstruction and intensive moisture that works in minutes to heal damaged hair and prevents future hair breakage. Infused with Jojoba Oil that gives nourishment to hair. Prolong Keratin Smoothing service. Recommended: After keratin, brazilian or rebonding service  GS EXCLUSIVES PEPPERMINT BODY SCRUBEE Crushed walnut shell powders is acting as scrubee granules that gently cleanses and exfoliate the skin Soothes tired muscles and revive senses. Peppermint oil leaves a cool, calming and refreshing feeling to the skin. Ideally used before soap in the shower, once a week. GS PLEX SYSTEM SUSTAINER NO. 3 Improve the agility of the hair to give it unmatched gloss Intensely repair, revitalize and protect the hair from harsh chemical treatment Extends the treatment’s effect.  PROCESSING GOING STRAIGHT SALON GIFT CERTIFICATES (GC)  GIFT CERTIFICATES The Going Straight Salon Gift Certificate (GC) is issued as a paper voucher for a future pre-paid service. FEATURES Front: Service to avail, signature of President (MMM), a serial number, and issuance date. A Gift Certificate is rendered INVALID and therefore shall not be accepted if: Appears to be a counterfeit (fake) Torn or defaced Entries are tampered Bearing the signature of non-authorized signatory  GIFT CERTIFICATES TERMS AND CONDITIONS Transferable but not convertible to cash or other services Not replaceable when lost or damaged by the holder. GCs must be kept inside the safety vault for safekeeping. Good for one-time redemption only. Redeemed GCs shall be attached to the service slip and sent to office.  GIFT CERTIFICATES NON-COMPLIMENTARY For sale 5 % commission shall be given for every GC sold. Should be issued and sold without expiry date No change basis  GS PRIVILEGE CARD Php50.00 Valid in all Going Straight Salon branches Valid for two (2) years QUESTION AND ANSWER THANK YOU!