Intercultural Communication Q1 Lesson 4 PDF
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This document is a lesson on intercultural communication focused on the stages of development model of intercultural sensitivity (DMIS). It explores different cultural aspects and how to effectively communicate across cultures.
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INTERCULTURAL COMMUNICATION Quarter 1 Lesson 4 OBJECTIVES 1 Explain the significance of 2 Integrate 3 intercultural intercultural Perform a role- communication communication...
INTERCULTURAL COMMUNICATION Quarter 1 Lesson 4 OBJECTIVES 1 Explain the significance of 2 Integrate 3 intercultural intercultural Perform a role- communication communication play that by identifying principles into displays the stages of personal and reasoning on development of professional how to respond the DMIS to interactions that in different enhance the reflect speech quality of appreciation situations. interactions and cultural across cultures; diversity; and ESSENTIAL QUESTION When different cultural points of view are respected and acknowledged, how can we benefit from the opportunities that intercultural communication approaches present today? Designed by Freepik (www.freepik.com) WHAT IS CULTURE? Culture refers to all the characteristics common to a particular group of people that are learned and are not given by nature. Culture is a social system comprised of values, norms, and ways of behaving. WHAT IS INTERCULTURAL COMMUNICATION? Intercultural Intercultural communication refers communication is a to the effects on communication symbolic, interpretive, behavior when different cultures transactional, contextual interact together. Hence, one way of process, in which people viewing intercultural communication from different cultures is as communication that unfolds in create shared meanings. symbolic intercultural spaces. (Lustig & Koester, 2007). (Arasaratnam, 2013) WHAT IS INTERCULTURAL COMMUNICATION? Intercultural communication is the study and practice of communication across cultural contexts. The DMIS or Developmental Model of Intercultural Sensitivity by Dr. Milton Bennett SIX STAGES OF THE DMIS (DEVELOPMENTAL MODEL OF INTERCULTURAL SENSITIVITY) 1 DENIAL This stage is often created based on the belief that a person's culture is the only real culture. People in this stage often fail to see cultural differences and tend to isolate themselves from other groups. Often, people who are in the stage of denial are not interested in cultural differences and could care less about people other than the ones that are in their direct culture. 2 DEFENSE During this stage, learners often feel as though their own culture is the only good culture. This stage often consists of negative stereotyping and us to them thinking. A person in defense may feel threatened by other cultures and their differences. People tend to be very critical of other cultures and have a narrow focus on what appropriate behaviors and cultures are correct. 3 MINIMIZATION During this stage, the learner begins to find commonalities between themselves and people of other cultures. Superficial cultures are mostly judged during this phase of the model. Some examples of superficial cultures would be eating, money, and many others. People in this stage begin to recognize that all people are people, whether they have different traditions and cultures or not. 4 ACCEPTANCE During this stage, learners are able to recognize and appreciate cultural difference through both behaviors and values. This stage promotes the belief that one's own culture is just one of the many cultures that exists in the world. An important aspect of this stage is that people do not necessarily have to agree on anything, they just need to recognize that there are other ways of going about certain situations. 5 ADAPTATION In this stage the learners begin to be more competent in how to communicate with people of other cultures. Learners are able to incorporate the world view of others into their own world view. A major aspect of this stage is that the learner will be able to see the world through another's "eyes." Because of this perspective, learners can change their behavior in order to communicate more effectively. 6 INTEGRATION During integration the learner is able to have other cultural experience move in and out of their own worldview. People in this view often maintain a marginal self-identity and view themselves as "in-process“. People that reach integration are often culture mediators. They are able to help others understand different cultures and promote unity between these two cultures. The DMIS continuum extends from ethnocentrism, the experience of one’s own culture as “central to reality,” to ethnorelativism, the experience of one’s own and other cultures as “relative to context.” Developmental movement is one-way, permanent, and applicable to anything defined as cultural difference, although there may be “retreats” from some positions. Familiarity with cultures does not change one’s level of sensitivity, although it affects the extent of competence one can enact. SOCIOCULTURAL DIMENSION OF COMMUNICATION 1. Culture – Communicating through cultures is interesting. All cultures have set rules that its members believe. Few of us are conscious of our own culture and while some cultural knowledge, rules, views, standards, fears and apprehensions are taught openly, most of the information is engaged subconsciously. 2. Gender – Men and women connect with one another according to their gender. Men tend to be more confident, self-assured and aggressive than women when they work together in a group. This could probably happen because a boy is stimulated by his father to “hit back” but the boy’s sister is told that girls don’t fight. It is also established that women are more possible to express their feelings and emotional state about a situation than men do. However, it must be remembered that these are common tendencies of sex-typed communication behavior and are not rules. SOCIOCULTURAL DIMENSION OF COMMUNICATION 3. Age – The age, maturity, education attainment and periods in which a person grew up make a generation that unavoidably arises in the manner of human communication. The generation gap comes to be noticeable in their usage of terminologies and style of speeches and the values of life to which they stick or observe. Bearing in mind the age and maturity; we have a tendency to relate different principles of judgment to appraise the declarations of the speaker. 4. Status in life – Status is a position or social rank of a person in a group. It rests on the person’s capabilities, salary, job proficiencies, seniority, category of work given, age, etc. Status mirrors the amount of power, authority, significance, and accountability retained in an individual by other people in society. Usually, people at the lower status are afraid of communicating with the high- status people. TEN STRATEGIES IN COMMUNICATING ACROSS CULTURES 1. Embracing cultural awareness 2. Active listening 3. Clarity and simplicity 4. Navigating cultural differences in non-verbal communication 5. Creating effective feedback mechanisms 6. Language proficiency 7. Cultural adaptation 8. Use of technology 9. Patience and flexibility 10. Continuous learning Nations must have outstanding intercultural SUMMARY communications to promote international collaboration, peace, and understanding. It lessens miscommunications and disputes that result from cultural differences by bridging gaps across cultures. International relations become more agreeable when effective intercultural communication fosters respect and understanding of differences. In improving intercultural awareness, we can apply what we have learned SUMMARY about the Developmental Model of Intercultural Sensitivity that includes (1) Denial (2) Defense (3) Minimization (4) Acceptance (5) Adaptation and (6) Integration. We cannot deny that in building the society, one must need to communicate and when we communicate we must be aware of the sociocultural aspect of the people we talk to like their culture, gender, age and status in life. As society progresses, we are even more exposed to cultural diversity and we must improve the communication skills needed to talk with other people. SUPPLEMENTAL READING/MATERIALS Watch the video below to understand why it is important to be aware of cultural differences among other races. The video explains more on how different we are with each other with the way we communicate and how we should be sensitive with our words and actions. Mynd (2017). The importance of intercultural awareness. [Video]. YouTube. https://youtu.be/sg_YIqqprB4?si=8oPPkbKdRlEzNl3Q TEDx Talks (2022). The surprising paradox of intercultural communication. [Video]. YouTube https://youtu.be/JzJNA-3b6NA?si=Q-Jtj6S_e4AHuXX2