Skema Business School Leadership: Session 5 PDF

SKEMA BUSINESS SCHOOL Leadership: Session 5 GROUP PRESENTATIONS HLBT METHOD FOR COMMUNICATING: IN PUBLIC ▶H ook: This is to grab the attention of the audience (i.e. something interesting ▶ L ook: To explain briefly at the beginning of presentation what you are going to talk about ▶ B The detai...

SKEMA BUSINESS SCHOOL Leadership: Session 5 GROUP PRESENTATIONS HLBT METHOD FOR COMMUNICATING: IN PUBLIC ▶H ook: This is to grab the attention of the audience (i.e. something interesting ▶ L ook: To explain briefly at the beginning of presentation what you are going to talk about ▶ B The details, theory, facts, method, etc… (the boring part) ook: ▶ T ook: To convince or persuade the audience that what you have just told them is important and useful. Session 3: Session 3 – Leadership and Organizational Design and Culture What type of Followers are needed for each Organizational Culture? What type of Leader is needed for each culture? (Readings from Diagnosing and Changing Organizational Cultures, by Cameron and Quinn and Clawson Chapter 22) Organizational Culture and Assessment Instrument (to be done in class). Organizational Culture Model, Using the Competing Values Framework Model. The Clan Culture: Interpersonal Relations, Teams, Personnel Development The Adhocracy Culture: Innovation, the Future, Continuous Improvement The Market Culture: Energizing Employees, the Competition, Customer Satisfaction The Hierarchy Culture: Coordination, the Control System, Acculturation THE GLOBAL BUSINESS LEADER Environmental Factors/Issues SELF OTHERS/ TASK PEOPLE ORGANIZATIO NAL CULTURE FILL OUT THE OCAI ▶Fill it out as if it was your perfect company ▶100 points divided between ▶A ▶B ▶C ▶D  PERSONNEL DEVELOPMENT FUTURE TEAMS INNOVATION FLEXIBILITY AND DISCRETION CLAN ADHOCRACY INTERPERSONAL CONTINUOUS RELATIONS IMPROVEMENT INTERNAL EXTERNAL A B D C COORDINATION ENERGIZING EMPLOYEES HIERARCHY MARKET CONTROL STABILITY AND CONTROL CUSTOMER SYSTEM SATISFACTION ACCULTURATION COMPETITION What type of Leader do we need in each culture? Adhocracy? Market? Hierarchy? Clan? INFLUENCE AND PERSUASION ▶What is the main difference between Influence and INFLUENCE Persuasion? Persuasion ▶Influence is an Umbrella term, and persuasion is part of influence. ▶Persuasion requires communication, and seeks attitude change. TWO MODES OF THINKING: THE DUAL PROCESS APPROACH ▶ There are two relatively distinct modes of thinking that a person may employ: Routes and % of time people think using Central Route Peripheral Route 20% 80% this route Systematic (Neo- Heuristic (Limbic Thinking Mode Cortex) System) Arguments Cues Influence Tool (Hard Thinking) (Lazy Thinking) Magnitude equal equal Persistence longer shorter Resistance stronger weaker Prediction higher lower HEURISTIC INFLUENCE CUES: THE CLARCCS CUES ▶Comparison. When Others Are Doing It, You Should, Too. ▶Liking. When You Like the Source, Do What Is Requested. ▶Authority. When the Source Is An Authority, You Can Believe It. ▶Reciprocity. When Someone Gives You Something, You Should Give Something Back. ▶Commitment/Consistency. When You Take A Stand, You Should Be Consistent. ▶Scarcity. When It Is Rare, It Is Good.