Organizational Leadership (ORGL3311) - YBU - Dec 9th, 2023 PDF

Organizational Leadership (ORGL3311) Dr. Ravi Shankar Visiting Prof https://www.linkedin.com/in/ravi-shankar-70584b1/ First Session Dec 9th , 2023 • Introduction to Organizational Leadership Faculty Profile : Dr. Ravi Shankar INTRODUCTION • Background: PhD - Econometrics, Entrepreneur, Start-...

Organizational Leadership (ORGL3311) Dr. Ravi Shankar Visiting Prof https://www.linkedin.com/in/ravi-shankar-70584b1/ First Session Dec 9th , 2023 • Introduction to Organizational Leadership Faculty Profile : Dr. Ravi Shankar INTRODUCTION • Background: PhD - Econometrics, Entrepreneur, Start-up Mentor, Social Impact Investor, Data Science Thought Leader, Senior Venture Partner & Visiting Prof (AI-ML) • Current Focus: AI adoption in Business, Deep Learning, XAI, ML Operations, Design Thinking, OB, Leadership & Strategy • Sectoral Exposure: multiple sectors straddling BFSI / Pharma / Manufacturing / Retail / Tech • Overall Experience : 30 Yrs. • • Visiting Prof in leading universities worldwide Digital Transformation consultant to Fortune 500 firms globally Organizational Leadership: Learning Journey Eight sessions of one hour each Introduction to Organizational Leadership 9th Dec 2023 9:30 pm IST Leadership Theories Leading High Resolving Leadership Performance Leading with Conflict and Effective and Diversity Teams Communicati Negotiation on 23rd Dec, 2023 Dec, 2023 9:30 pm IST 9:30 pm IST 16th 29th Dec, 2023 9:30 pm IST 6th Jan, 2024 9:30 pm IST 13th Jan, 2024 9:30 pm IST Strategic & Operational Leadership Leading a Diverse Workforce 20th Jan, 2024 9:30 pm IST 27th Jan, 2024 9:30 pm IST STRUCTURE : SESSION 1: INTRODUCTION TO “OL” Introduction (10 min) Leadership Theories (15 min) Leadership Styles (10 min) • Welcome and overview of the lecture • Definition of leadership • Importance of leadership in organizations • Trait Theory: Key leadership traits • Behavioral Theory: Leadership behaviors and styles • Contingency Theory: The role of situational factors • Autocratic, Democratic, and LaissezFaire styles • Transformational vs. Transactional leadership • Servant leadership and its relevance today Emotional Intelligence in Leadership (10 min) Communication and Leadership (5 min) Ethical Leadership (5 min) • Overview of emotional intelligence (EI) • The five components of EI: selfawareness, self-regulation, motivation, empathy, social skills • The role of EI in effective leadership • The importance of communication skills for leaders • Strategies for effective communication within teams https://online.hbs.edu/courses/organizational-leadership/# • Defining ethical leadership • The impact of ethics on decisionmaking and organizational culture 5 min for Conclusion / Recap + Q&A Introduction • Definition of leadership • Importance of leadership in organizations Defining “Leadership” Management vs. Leadership Management is doing things right - Peter Drucker The Challenge of Defining Leadership Always, it seems, the concept of leadership eludes us or turns up in another form to taunt us again with its slipperiness and complexity. - Bennis (1959) Leadership Definitions Function: noun 1 : the office or position of a leader; 2 : capacity to lead 3 : the act or an instance of leading – Merriam-Webster “A leader defines a vision for the organization....and has the capacity to translate vision into reality." – Warren Bennis "Leadership is a social influence process in which a person steers members of a group toward a goal.” – Bryman “…A leader is a man who can persuade people to do what they don't want to do, or do what they're too lazy to do, and like it." – Harry S. Truman, 33rd President of U.S. "Leadership is the art of influencing and directing people in such a way that will win their obedience, confidence, respect and loyal cooperation in achieving common objectives." – U. S. Air Force "Leadership is realized in the process whereby on or more individuals succeeds in framing and defining the reality of others. – Smircich & Morgan Definition of Leadership Leadership is the ability to guide and influence individuals or teams towards achieving a common goal. It involves vision, motivation, and effective communication. Definition of Organizational Leadership Organizational leadership refers to the ability to guide individuals and teams towards achieving strategic objectives while fostering a positive work culture. CHARACTERISTICS OF A GOOD LEADER Visionary Integrity A good leader has a clear Honesty, transparency, and vision and can inspire others ethical behavior are to work towards that vision. essential qualities of a good leader. Empathy A leader who understands and empathizes with their team can build strong relationships and foster a positive work culture. Qualities and Skills of Effective Leaders Communication DecisionMaking • Strong communication skills enable leaders to articulate their vision and provide clear guidance to their teams. • Effective leaders possess the ability to make informed decisions that benefit the organization and its stakeholders. Adaptability Collaboration • Leaders who can adapt to changing environments and navigate through uncertain times are invaluable assets to organizations. • Successful leaders foster a collaborative culture, encouraging teamwork and leveraging diverse skills and perspectives. Benefits of Effective Leadership in Organizations Improved Employee Morale and Motivation Increased Productivity and Performance • Effective leaders create a • When leaders inspire and positive work environment empower their teams, where employees feel valued productivity levels soar, and motivated to perform leading to better their best. performance and outcomes. Challenges and Obstacles to Effective Leadership Overcoming Resistance Managing Conflict and to Change Diversity • Leaders face the challenge of overcoming resistance from employees when implementing changes or new strategies. • Leaders must navigate conflicts and differences among team members, ensuring inclusivity and fostering collaboration. CONCLUSION Leadership is a crucial element for organizational success. Effective leaders inspire and empower their teams, driving productivity, innovation, and growth. LEADERSHIP THEORIES Trait Theory: Key leadership traits Behavioral Theory: Leadership behaviors and styles Contingency Theory: The role of situational factors Transformational Theory: Inspiration & motivation Trait Theo ry: Key Lead ership Traits Discover the essential traits that make great leaders. Explore the impact of Trait Theory on leadership development and effectiveness. Trait-Based Theories of Leadership Overview Key Traits • Understand the • Explore the specific foundations of trait-based qualities associated with theories and how certain successful leaders and how characteristics contribute to they influence their ability effective leadership. to lea Behavioral Theory: Leadership behaviors and styles The study of leadership behaviors and styles is crucial for understanding effective leadership in any organization Behavioral Theories of Leadership Overview Leadership Behaviors • Uncover the behavioral theories that emphasize the actions and behaviors of leaders and their impact on followers. • Learn about different leadership behaviors and how they motivate and inspire teams to achieve their goals. Contingency Theory of Leadership The contingency theory of leadership explores the importance of matching leadership style to situational factors in organizations Contingency Theories of Leadership Overview Situational Leadership • Explore the concept of contingency theories and how leadership effectiveness varies based on specific situations. • Discover how leaders adapt their style to match different situations and the importance of flexibility in leadership. Transformational Theory of Leadership The transformational theory of leadership focuses on inspiring and motivating followers to achieve their full potential. It emphasizes the leader's ability to create positive change and foster growth within their team. Transformational Theories of Leadership Overview Characteristics of Transformational Leaders • Unleash the power of transformational leadership and • Explore the key qualities that its ability to inspire and create define transformational leaders positive change within and how they influence organizations. organizational success. LEADERSHIP STYLES Autocratic Democratic Transformational Situational Introduction to Leadership Styles Definition Importance • Leadership styles refer to • Leadership styles can the approaches and impact employee behaviors that leaders use motivation, productivity, to influence their team and overall organizational members. performance. Types of Leadership Styles • There are various leadership styles, including autocratic, democratic, transformational, servant, and situational leadership. Autocratic Leadership Style Characteristics Benefits • Leaders make • Effective in situations decisions without requiring quick input from their team decision-making and members, clear direction. maintaining strict control over the decision-making process. Limitations • Can result in low motivation and engagement among team members. •Genghis Khan •Margaret Thatcher •Richard Nixon •Elon Musk •Napoleon Bonaparte Democratic Leadership Style • Collaboration • Leaders involve team members in the decision-making process, promoting collective ownership and collaboration. • Effective Communication • Open and transparent communication channels are established, fostering trust and enabling idea sharing. • Employee Empowerment • Team members feel empowered and valued, boosting morale and job satisfaction. Transformational Leadership Style Inspiration • Leaders inspire and motivate their team members through a compelling vision and high expectations. Individual Development Organizational Change • Leaders focus on • Leaders drive change individual growth, by challenging the providing support and status quo and guidance to help team encouraging members reach their innovation within the full potential. organization. •Steve Jobs •Jeff Bezos •Barack Obama •Nelson Mandela •Henry Ford Situational Leadership Style Flexibility Effective Communication Support and Coaching • Leaders adapt their leadership style based • Leaders establish clear • Leaders offer support on the readiness and expectations and and coaching to help development level of provide ongoing team members their team members. feedback to guide the develop the necessary team members' skills and confidence. performance. • • • • • George Patton Steve Jobs John Wooden Colin Powell Phil Jackson Conclusion and Takeaways Choose Wisely Context Matters Continuous Development Effective leaders understand the strengths and limitations of each leadership style and adapt accordingly. No single leadership style fits all situations. A leader's effectiveness depends on the context and the needs of the team. Leaders can enhance their leadership skills by seeking feedback, learning from others, and remaining open to growth. The Po wer o f E m o tio nal Intellig ence in Lead ership Great leaders understand the importance of emotional intelligence (EI) to effectively lead teams, make strategic decisions, and navigate complex situations. In this presentation, we will explore the five components of EI and how they can benefit leaders. The First Component: Self-Awareness W hat is S elf- A wareness? Why is it Important for fo r L ead ers? H o w to D evelo p S elfAwareness your emotions, strengths, Self-awareness allows Regularly reflect on your and weaknesses. leaders to understand their thoughts, feelings and impact on others, regulate actions, seek feedback, and their emotions, and make practice mindfulness. Being honest and aware of informed decisions. The Second Component: Self-Regulation M ind fulness Practice Healthy Habits C reative S o lutio ns Mindfulness techniques like Engaging in physical activity Engaging in creative activities meditation, deep breathing, can help curb impulsive can help leaders manage or nature walks can help responses, reduce stress, and emotions, boost mental leaders manage their help leaders make clear- flexibility, and approach emotions and increase headed decisions. problems from different productivity. perspectives. The Third Component: Motivation 1 Intrinsic Motivation 2 Extrinsic Motivation 3 Achievement Orientation Leaders with high EI Leaders with high EI are motivated by a also know how to Leaders with high EI sense of purpose, motivate their team set meaningful goals, passion, and personal extrinsically by offering learn from failures, growth, creating a rewards, recognition, and celebrate small positive work and creating a culture wins, creating environment that of support and growth. momentum and inspires and energizes building a culture of their team. success. The Fo urth C o m p o nent: Em p athy 1 W hat is Em p athy? Empathy is the ability to understand and share the feelings of others W hy is it Im p o rtant fo r L ead ers? 2 from their perspective. 3 H o w to D evelo p Em p athy Empathy helps leaders build positive relationships, resolve conflicts, and create a culture of inclusivity and respect in the workplace. Active listening, seeking feedback, practicing non-judgment, and putting yourself in others' shoes. The Fifth Component: Social Skills Communication Collaboration Effective communication requires clarity, Successful collaboration relies on clear active listening, and empathy; strong expectations, defined roles, and mutual communication skills build trust and foster respect and accountability among team teamwork. members. Conflict Resolution Leadership Conflict resolution requires empathy, Leading by example, inspiring others, and active listening, and reframing; resolving creating a culture of respect, trust, and conflicts in a healthy way helps teams grow growth are key components of effective and innovate. leadership. The Power of EI in Effective Leadership Positive Workplace Culture Better Decision-Making Inclusivity and Empathy Leaders with high EI create Leaders with high EI can Leaders with high EI practice an environment of positivity, regulate their emotions, think empathy and understand the respect, and trust, leading to clearly, and take a step back unique strengths and improved team morale, to assess a situation, leading challenges of diverse team productivity and retention to better decision-making members leading to an rates. skills. inclusive and empathetic work environment. Conclusion The Five Components of EI The Benefits of EI in Effective Leadership The Good News Regulation, Motivation, Increased productivity, developed. All it takes is Empathy, Social Skills better decision-making, commitment, practice, and positive workplace culture, a willingness to learn. Self-Awareness, Self- inclusivity, and empathy •Elon Musk, CEO of Tesla and SpaceX •Indra Nooyi, CEO of PepsiCo •Richard Branson, Founder, and Chairman of Virgin Group •Jack Welch, former chairman and CEO of General Electric •Satya Nadella, CEO of Microsoft EI can be learned and Communication and Leadership Effective communication is crucial for leaders. In this section, we will explore strategies, techniques, and skills to enhance your communication abilities as a leader. The Power of Effective Communication Discover the importance of communication skills for leaders and how they positively impact team dynamics and organizational success. Building Rapport and Trust Learn how to establish strong relationships with team members through open communication, empathy, and trustbuilding techniques. Active Listening and Feedback Explore the art of active listening and how providing constructive feedback fosters collaboration, growth, and improved communication. Non-Verbal Communication Investigate the powerful impact of non-verbal cues and body language in conveying messages and building connections as a leader. Adapting Communication Styles Discover the art of adapting communication styles for different situations, personalities, and cultural contexts to effectively connect with your team. The Journey of Effective Communication 1 Listen Learn the art of active listening, a fundamental aspect of effective communication. 2 Connect Build rapport and nurture relationships through open and empathetic communication. 3 Adapt Adjust your communication style to meet the needs of diverse individuals and situations. Conclusion and Key Takeaways • Communication skills are essential for successful leadership. • Building rapport and trust fosters better teamwork. • Listen actively and provide constructive feedback. • Non-verbal cues can significantly impact communication. • Adapt your communication style to varying scenarios. •Brené Brown: She believes that vulnerability is a strength, not a weakness. •Scott Kelly: He believes that common ground brings teams together. •Michelle Obama: She believes in being authentic, humorous and human. •Indra Nooyi: She believes in not pretending it’s OK if it’s not. •Bill Clinton: He is known for his great communication skills. Ethical Leadership Ethical leadership involves making morally sound decisions and setting a positive example for others. Discover the importance, benefits, and characteristics of ethical leadership. What is Ethical Leadership? Ethical leadership is about embodying values, integrity, and fairness in decision-making, ensuring actions align with moral principles and inspire others to do the same. Why is Ethical Leadership important? Ethical leadership sets the foundation for trust, respect, and collaboration within an organization. It boosts employee morale, enhances stakeholder trust, and promotes long-term success. Benefits of Ethical Leadership Enhanced Reputation Improved Decision-Making Organizations led by ethical leaders gain a Ethical leaders incorporate diverse positive reputation, attracting top talent and perspectives, consider long-term loyal customers. consequences, and make informed choices. Increased Employee Engagement Stronger Organizational Culture Employees feel valued, motivated, and inspired Ethical leaders cultivate a culture of trust, to contribute when guided by ethical leaders. transparency, and integrity, fostering a cohesive and productive work environment. Characteristics of Ethical Leadership • Integrity and Honesty • Accountability and Responsibility • Respect for Others • Empathy and Compassion • Fairness and Justice Barriers to Ethical Leadership 1 3 Unrealistic Goals and Pressures 2 Lack of Transparency When leaders do not provide When leaders face intense pressure transparent communication, it to meet unrealistic goals, ethical becomes difficult to uphold ethical considerations can be compromised. practices. Conflicting Interests When leaders prioritize personal gain or short-term interests over ethical decisionmaking, trust may be eroded. How to develop Ethical Leadership skills? 1 Self-Reflection Gaining self-awareness and reflecting on personal values and beliefs helps develop ethical leadership. 2 Educate and Train Continually seek opportunities to learn about best practices, ethical principles, and leadership strategies. 3 Mentorship and Role Models Seek guidance from ethical leaders and mentors who can provide advice and share experiences. The impact of ethics on decision-making and organizational culture When ethics drive decision-making, organizations can overcome challenges, build trust with stakeholders, and foster a positive and ethical work culture. Conclusion Embracing ethical leadership empowers individuals and organizations to make a positive impact, cultivate trust, and drive sustainable success. •Nelson Mandela – He went to prison for fighting against apartheid and became the first democratically elected president of South Africa. •Rosa Parks – She refused to give up her seat on a segregated bus and sparked the civil rights movement in the US. •Mahatma Gandhi – He led a nonviolent resistance campaign against British colonial rule in India and inspired millions of people around the world. •Abraham Lincoln – He preserved the union of the US during the Civil War and abolished slavery.