Organizational Leadership (ORGL3311) Past Lecture Notes - Dec 23, 2023 PDF

Organizational Leadership (ORGL3311) Dr. Ravi Shankar Visiting Prof https://www.linkedin.com/in/ravi-shankar-70584b1/ Third Session Dec 23rd , 2023 • Leadership & Diversity Faculty Profile : Dr. Ravi Shankar INTRODUCTION • Background: PhD - Econometrics, Entrepreneur, Start-up Mentor, Social...

Organizational Leadership (ORGL3311) Dr. Ravi Shankar Visiting Prof https://www.linkedin.com/in/ravi-shankar-70584b1/ Third Session Dec 23rd , 2023 • Leadership & Diversity Faculty Profile : Dr. Ravi Shankar INTRODUCTION • Background: PhD - Econometrics, Entrepreneur, Start-up Mentor, Social Impact Investor, Data Science Thought Leader, Senior Venture Partner & Visiting Prof (AI-ML) • Current Focus: AI adoption in Business, Deep Learning, XAI, ML Operations, Design Thinking, OB, Leadership & Strategy • Sectoral Exposure: multiple sectors straddling BFSI / Pharma / Manufacturing / Retail / Tech • Overall Experience : 30 Yrs. • • Visiting Prof in leading universities worldwide Digital Transformation consultant to Fortune 500 firms globally Organizational Leadership: Learning Journey Eight sessions of one hour each Introduction to Organizational Leadership 9th Dec 2023 9:30 pm IST Leadership Theories Leading High Resolving Leadership Performance Leading with Conflict and Effective and Diversity Teams Communicati Negotiation on 23rd Dec, 2023 Dec, 2023 9:30 pm IST 9:30 pm IST 16th 29th Dec, 2023 9:30 pm IST 6th Jan, 2024 9:30 pm IST 13th Jan, 2024 9:30 pm IST Strategic & Operational Leadership Leading a Diverse Workforce 20th Jan, 2024 9:30 pm IST 27th Jan, 2024 9:30 pm IST Introduction to Leadership and Diversity Foundations of Leadership Cultural Competence Inclusive Leadership • Leadership theories and styles • Application of leadership principles in diverse settings • Developing awareness of cultural differences • Strategies for effective crosscultural communication • Creating an inclusive work environment • Mitigating bias and promoting fairness • Defining leadership in a diverse context • Understanding the importance of diversity in leadership roles Diversity and Inclusion Policies Team Dynamics in Diverse Environments Conflict Resolution in Diverse Teams Leadership Development for Diverse Talent • Designing and implementing diversity initiatives • Assessing the impact of diversity policies • Managing diverse teams • Leveraging diversity for improved team performance • Identifying and addressing conflicts arising from diversity • Building consensus and fostering collaboration • Strategies for mentoring and developing diverse leaders • Succession planning in diverse organizations Ethical Leadership in Diverse Contexts Measuring and Evaluating Diversity Initiatives • Exploring ethical considerations in diverse leadership roles • Case studies on ethical decisionmaking • Key performance indicators for diversity and inclusion • Continuous improvement and feedback mechanisms Introduction to Leadership Leadership and Diversity Diversity Understanding and embracing diversity is a crucial aspect of effective leadership. In today's globalized world, leaders must navigate diverse cultural, ethnic, and gender dynamics with finesse and understanding. This section aims to lay the groundwork for the journey towards inclusive leadership, providing insights into the significance of diversity in leadership roles. October 11–13, 2012 6 Foundations of Leadership Leadership Theories and Styles Application of Leadership Principles Explore the various leadership theories and Discover how to practically apply leadership styles, from transformational to servant principles in diverse environments, taking into leadership, and understand how they can be account the unique challenges and opportunities applied in diverse settings. that diversity brings. Cultural Competence 1 Developing Awareness of Cultural Cultural Differences 2 Effective Cross-Cultural Communication Learn strategies to develop cultural Uncover proven strategies for effective competence and gain awareness of the communication across diverse cultural nuances and subtleties of diverse cultures. backgrounds, key to successful leadership in a global context. Inclusive Leadership Creating an Inclusive Work Environment Mitigating Bias and Promoting Fairness Discover best practices for fostering an Explore effective strategies for inclusive work environment, promoting addressing biases and ensuring fairness, and mitigating bias within fairness, creating a level playing field diverse teams. for all team members. Diversity and Inclusion Policies Designing and Implementing Diversity Initiatives Learn the essentials of creating and implementing effective diversity and inclusion policies in the organizational context. Assessing the Impact of Diversity Policies Understand the mechanisms for evaluating and measuring the impact of diversity policies on organizational culture and performance. Team Dynamics in Diverse Environments 1 Managing Diverse Teams Discover strategies for effectively managing and leading diverse teams, leveraging the unique strengths of each member towards collective success. 2 Leveraging Diversity for Improved Performance Understand how diversity can be harnessed to enhance team performance and overall productivity in diverse environments. Conflict Resolution in Diverse Teams Resolving Conflicts and Building Consensus Leadership Development for Diverse Talent 1 Strategies for Mentoring Diverse Leaders 2 Succession Planning in Diverse Organizations Gain insights into mentoring programs Understand the importance of succession designed specifically for nurturing and planning within diverse organizations and developing diverse leadership talent within how it contributes to long-term leadership organizations. continuity and stability. Ethical Leadership in Diverse Contexts Exploring Ethical Considerations Case Studies on Ethical Decision-Making Delve into the ethical considerations unique to Examine real-world case studies involving ethical diverse leadership roles and scenarios, gaining decision-making in diverse leadership contexts, insight into the importance of ethical leadership providing valuable learning experiences. in diverse contexts. Measuring and Evaluating Diversity Initiatives Continuous Improvement and Feedback Leaders Around the Nation ElevatingExcellence and Leadership: The Power of Diversity di • ver • si • ty : the qualityor state of having many different forms, types, ideas, etc. : the state of having people who are different races or have different culturesin a group or organization merriam-webster.com Why is diversity important? Science is more collaborative Wuchty et al.2007, Science Science is multidisciplinary Multidisciplinarity Convergence of diverse knowledge bases, ideas, and perspectives to solve complex problems. THE THREE REV0LUTl0NS P1953 DNA Structure discovered P1976 >2009 NAS releases ANew Biology report Biotech sector emerges with founding of Genentech k mid-2000s k 1969 Salvador Luria, theorist of molecular biology, awarded Nobel Prize Academic sectors start exploring convergence k 2001 Human Genome Project, Celera publish working draft of human genome Convergence: Physics + Biology Convergence research, which focuses on addressing complex problems in science, engineering and society. Examples of convergence research: • • Cyber-Physical Systems • • A Cyber-Physical System for Monitoring, Analysis and Mitigation of Urban Noise Pollution Verified Human Interfaces, Control and Learning for Semi-Autonomous Systems.. • developing the field of behavioral neuroscience. Its scientists study the neuroscience of affiliation, aggression, fear, reproduction, and memory and cognition. Bringing together computer scientists, cognitive scientists and neuroscientists to understand human intelligence and establish an engineering practice based on that understanding. Understanding the brain • • Synthetic Biology • • engineers will use synthetic biology to build technologies that solve engineering challenges in health care, energy and the environment. bringing together biologists and chemists to build a sustainable bio-based chemical industry. For instance, the convergence of nanotechnology and surface plasmonics has led to the development of a biochip that can measure glucose concentrations in human saliva 1. Engineers at Brown University have designed a biochip that can measure glucose concentrations in human saliva. In this illustration, glucose molecules 'dance' on a sensor surface illuminated by light. The technique takes advantage of a convergence of nanotechnology and surface plasmonics, which explores the interaction of electrons and photons. Credit: Domenico Pacifici, School of Engineering, Brown University Diversity is vital for innovation Phillips, Liljenquist, & Neale, 2009; Phillips, 2010 Identity and intellectual diversity Background Culture Context Experiences Understanding Strategies Ideas Creating a supportive environment Barriers Stereotype Threat “Science is for men” ADAPTEDFROM: MJohns,T Schmader,and AMartens (2005) Psychological Science. SOURCE: Beyond Bias and Barriers: Fulfilling the Potential of Womenin Academic Science and Engineering Implicit Bias Moss-Racusin et al. (2012) PNAS Microaggressions “Bossy.” “Your English is so good.” “Does that mean we are going to lower our standards to recruit minorities?” Creating a supportive environment Strategies Awareness is KEY Recognize and address biases Reduce burden Value service Listen Participation Inclusion Be an ally Leadership Leveraging the power of diversity H OW LEA D ER S H I P C AN C H ANGE TH E C ONVER S A TI ON AR OUND D I VER S I TY AND I NC LUS I ON ? In r e c e n t y e a r s , t h e c o n v e r s a t i o n s u r r o u n d i n g diversity and i n c l u si on has magnified e x p o n e n t i a l l y. F r o m p o l i t i c a l p l a t f o r m s to t h e s i l v e r s c r e e n , m o r e a n d m o r e p e o p l e are a s k i n g t h e q u e s t i o n : h o w c a n we b e t t e r r e p r e s e n t th e e n t ire ty of o u r p o p u l a t i o n ? B e yo n d t r o p e s and token characters, real and substantial r e p r e s e n t a t i o n is n e e d e d , t h o s e in p o s i t i o n s o f l e a d e r s h i p h a v e t h e i n f l u e n c e to h e l p m a k e t h a t happen. B u t h o w so? L E A D E R S B L O O M B Y H E L P I N G O TH E R S B L O O M It ’ s as s i m p l e as this: i f yo u are e n j o y i n g t h e a u t h o r i t y of a l e a d e r s h i p p o s i t i o n , yo u s h o u l d b e u t i l i z i n g y o u r p o w e r to g rant t h o s e s a m e o p p o r t u n i t i e s to o t h e r s . Tr u e l e a d e r s a re f o c u s e d o n c u l t i va t i n g t h e fu l l p o t e n t i a l of a v i s i o n by s u p p o r t i n g the g r o w t h of e v e r y o n e i n v o l v e d . As such, t h e s e l e a d e r s s h o u l d a l w a y s b e l o o k i n g fo r an o p p o r t u n i t y to a m p l i f y vo i c e s w h i c h a re f r e q u e n t l y s i l e n c e d . They ca n a c h i e v e t h i s by e m p l o y i n g m i n o r i t i e s and e n s u r i n g t h a t t h e y a re i n c l u d e d in d e c i s i o n - m a k i n g processes. D I VER S I TY=R ES I LI ENC E Genuine diversity and genuine i n c l u s i o n isn’ t a b o u t m e r e l y f e a t u r i n g t o k e n m i n o r i t i e s as a p a r t of o n e ’ s b r a n d i n g . G e n u i n e d i v e r s i t y a n d i n c l u s i o n a l l o w s for a stronger and more resilient l e a d e r s h i p by o f f e r i n g a va r i e ty of i n n o va t i v e a n d i m p o r t a n t perspectives. I NS P I R E FU TU R EG EN ER A TI ON S P l a c i n g m i n o r i t i e s in p o s i t i o n s of lead ership and granting them p l a t f o r m s f r o m w h i c h t h e y can s h a r e a m e s s a g e a n d m a ke d e c i s i o n s , m o r e t h a n b e i n g an a c t i ve g a m e - c h a n g e r fo r d i ve r s i ty a n d i n c l u s i o n , is a s y m b o l i c g a m e - c h a n g e r fo r f u t u r e g e n e r a t i o n s . Yo u n g e r p e o p l e e s p e c i a l l y s h o u l d h ave a c c e s s to f i g u r e s t h a t l o o k l ike t h e m and r e p r e s e n t a c u l t u r e that ’ s theirs. This k i n d of r e p r e s e n t a t i o n i n s p i r e s a n d c o n v e y s that a n y t h i n g is p o s s i b l e . L I S TE N TO TH E P E O P L E A g o o d l e a d e r n o t only u n d e r s t a n d s t h e i r p e e r s or c o w o r k e r s , b u t t h e i r a u d i e n c e or c o n s u m e r m a r k e t t o o. Take stock of th e o p i n i o n s a n d a t t i t u d e s of your coworkers and/ or market frequently through direct c o m m u n i c a t i o n a n d s u r ve y s . Encourage thorough, honest r e s p o n s e s . This w i l l n o t only c u l t i va t e a b e t t e r a n d m o r e p e r s o n a b l e r e l a t i o n s h i p by d e m o n s t r a t i n g y o u r care, b u t will h e l p yo u to a d d r e s s any l e a d e r s h i p i s s u e s yo u m ay not h ave r e a l i z e d w e r e an i s s u e . B R O A D E N I N G Y O U R WO R L D V I E W M i n o r i t i e s g e n e ra l l y have a b e tt e r u n d e r s t a n d i n g of p r o b l e m s in a s ocie ty b e c a u s e they n av iga te m a n y of these p r o b l e m s a n d m i c r o a g g r e s s i o n s on a da ily basis. In clu din g and l e a r n i n g a b o u t these p e r s p e c t i v e s will be i n va l u a b l e to the way y o u r l e a d e r s h i p o p e ra t e s . Aim ➢ Are you managing diversity effectively? ➢ Are you an inclusive leader? Diversity Ethnicity & Faith Work/Life Balance Disability Age Gender Sexual Orientation The Move Towards Diversity Equal Opportunities Grudging acceptance Minimum legal compliance Diversity Remove harassment and discrimination Cultural Shift Challenge attitudes Respect for every individual’s contribution Diversity and Inclusion Revisited Promising Practices From Compliance to Corporate Investment New Values Proposition (“Why D&I today?”) • Education at all levels of the organization • Engagement and dialogue around hard topics • Accountability for creating a culture that values and respects individuals Storytelling Individual Experiences Community Shared Experiences Contemporary Landscape • Intersectional discrimination • Microaggressions • Stereotype Threat • Empathy • #Metoo • Corporate Visibility • Cross-cultural mentoring • Expansive Networks Awareness Exposure The Small Steps Approach to creating a more diverse and inclusive workplace Action Social Accountability