Psychology Chapter 4: Emotions and Moods PDF

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DistinguishedNitrogen3383

Uploaded by DistinguishedNitrogen3383

Shiv Nadar University

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psychology emotions moods emotional intelligence

Summary

This chapter discusses emotions and moods, defining them, explaining their causes, and exploring different types and associated expressions. It also covers emotional labor, how to regulate emotions, and the concept of emotional intelligence.

Full Transcript

ohm chapter 4 Affect Defined as a broad range of feelings that people experience. Can be experienced in the form of emotions or moods. Emotions Cause: Triggered by a specific event. Duration: Very brief (seconds or minutes). Nature: Specific and numerous (e.g., anger, fear, sadne...

ohm chapter 4 Affect Defined as a broad range of feelings that people experience. Can be experienced in the form of emotions or moods. Emotions Cause: Triggered by a specific event. Duration: Very brief (seconds or minutes). Nature: Specific and numerous (e.g., anger, fear, sadness, happiness, disgust, surprise). Expression: Usually accompanied by distinct facial expressions. Orientation: Action-oriented. Moods Cause: Often general and unclear. Duration: Lasts longer than emotions (hours or days). Nature: More general; consists of two main dimensions: Positive affect and negative affect, which are composed of multiple specific emotions. Expression: Generally not indicated by distinct expressions. Orientation: Cognitive in nature. Emotions and Moods Six Universal Emotions: Anger Fear Sadness Happiness Disgust Surprise Positive and Negative Emotions (Survey): Positive Emotions: Well-rested, treated with respect, enjoyment, smiling, laughing, learning/doing something interesting. Negative Emotions: Anger, stress, sadness, physical pain, worry. Sources of Emotions and Moods Personality: Moods and emotions have a trait component. Affect Intensity: Refers to how strongly people experience their emotions. Time of Day: Common patterns in mood fluctuations. Individuals tend to be happier during the midpoint of their daily awake period. Day of the Week: People generally feel happier toward the end of the week. Weather: Illusory Correlation: Weather is believed to affect mood, but there is no actual effect. Stress: Even low levels of constant stress can negatively affect moods. Social Activities: Physical, informal, and dining activities can boost positive moods. Sleep: Poor sleep quality increases negative emotions. Exercise: Somewhat improves mood, particularly for individuals experiencing depression. Age: Older individuals focus more on positive stimuli compared to younger adults. Sex: Women tend to: Be more emotionally expressive. Feel emotions more intensely. Have longer-lasting moods. Express emotions more frequently than men. Emotional Labor Definition: The requirement for employees to express organizationally desired emotions during interpersonal transactions at work. Felt Emotions: An individual's actual emotions. Displayed Emotions: Emotions that are considered appropriate in a given job as per organizational standards. Types of Emotional Labor: Surface Acting: Hiding one's true feelings and putting on a facade. Deep Acting: Attempting to modify inner feelings to align with display rules. Emotional Dissonance Definition: The inconsistencies between the emotions people genuinely feel and the emotions they project. Consequences: Long-term emotional dissonance can lead to job burnout, reduced job performance, and lower job satisfaction. Emotional Intelligence (EI) Definition: A person's ability to: Perceive emotions in oneself and others. Understand the meaning of these emotions. Regulate emotions in oneself and others. Emotion Regulation Definition: The process of identifying and modifying one's emotions. Effect of Diversity: Diverse workgroups may enhance conscious and effective emotion regulation. Emotion Regulation Techniques: Surface Acting: Masking true feelings. Deep Acting: Trying to align one's internal emotions with the desired emotional display. Emotional Suppression: Consciously inhibiting emotional expression. Cognitive Reappraisal: Changing the way one thinks about a situation to alter its emotional impact. Social Sharing: Sharing emotions with others to regulate feelings. Mindfulness: Practicing awareness and acceptance of present emotions

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