MODERN DIGITAL SKILLS - Chapter 7 PDF

11/12/2024 MODERN DIGITAL SKILLS CHAPTER 7: ETHICAL ONLINE COMMUNICATION, COLLABORATION, AND RELATIONSHIP MANAGEMENT © All Rights Reserved The University Of Jordan 1 CONTENTS 1. Online Communica...

11/12/2024 MODERN DIGITAL SKILLS CHAPTER 7: ETHICAL ONLINE COMMUNICATION, COLLABORATION, AND RELATIONSHIP MANAGEMENT © All Rights Reserved The University Of Jordan 1 CONTENTS 1. Online Communication and collaboration 2. Online collaboration tools 3. Advantages and disadvantages of Online Communication 4. Ethics of online communication o Netiquette o Freedom of Speech  Defamation  Hate Speech and Discrimination  Cyberbullying and cyberstalking  anonymity on the Internet  Irresponsible Content Creation 5. Ethics of Technical Writing o Plagiarism, Citation and Reference list o Articles and Journals o Citation Styles © All Rights Reserved The University Of Jordan 2 o Practical exercise (Blended Lecture) 1  11/12/2024 Online Communication and Collaboration Types of Online Communication: 1- Text-based communication: Emails, Discussion forums , Messaging and chat. 2- Audio Communication: Voice calls and Voice Messages. 3. Video Communication: Online meetings, conferences, screen and application sharing and gaming. 4. Social media: Include text, images, and video. (e.g. Facebook, (X)Twitter, Instagram) Collaboration tools in online communication: 1. Online teleconferencing 2. File sharing tools © All Rights Reserved The University Of Jordan 3 Online Collaboration Tools 1) Online Teleconferencing Zoom Google Meet Microsoft Teams Google’s video Part of Microsoft A widely used video conferencing platform 365. It provides chat, conferencing tool for that allows you to video calls, and virtual meetings, and host virtual meetings, collaboration screen sharing. and collaborative features. sessions. © All Rights Reserved The University Of Jordan 4 2  11/12/2024 Online Collaboration Tools 2) File sharing Google Drive Dropbox OneDrive (Microsoft) cloud (Google) cloud (Dropbox) cloud storage integrated storage service that storage for sharing with Microsoft 365. allows you to store, large files and It allows you to share, edit and collaborating with store, share, edit and collaborate on files. others. collaborate on files © All Rights Reserved The University Of Jordan 5 Advantages and Disadvantages of Online Communication Advantages  Cost efficiency: members can work from home with no transportation costs. Time efficiency and Flexibility: no need to physical location, and no time wasted for © All Rights Reserved The University Of Jordan gathering in one place. Skill development: Collaborating online develop digital skills of members. Diverse and virtual learning community: students ,for example, in online learning can engage, discuss, and learn together. Time, Resource Savings and productivity: Teams can exchange ideas, knowledge, support each other, work efficiently and save time. 6 3  11/12/2024 Advantages and Disadvantages of Online Communication Disadvantages  Technical limitations: Connection problems, Delays. Lack of face-face communication: no facial expressions or body language. © All Rights Reserved The University Of Jordan Privacy and security risks: shared information and sensitive information may be accessible to unauthorized users Health concerns: spending hours in virtual meetings affect productivity and health Increased Risk of Miscommunication: Tone and intent can be hard to interpret using messages and emails which sometimes lead to misunderstanding Time zone differences: People in different time zones may have very different working hours, making it difficult to find mutually convenient times for meetings. 7 Ethics of Online Communication Now, Let us learn about the following ethical issues: Netiquette Freedom of speech © All Rights Reserved The University Of Jordan 8 4  11/12/2024 Netiquette Set of rules for defining respectful and professional behavior through network communication 1.Be Respectful Treat others as you would in real life. Avoid insults or threats. Remember the You’re communicating with real people, not just machines. Person Be mindful Be mindful of your content and think before you write. Present Your be professional, even in disagreements. Best Side Read First, Before asking a question, check previous discussion Then Ask posts. Someone might have already answered it. Pay Attention Proper grammar and punctuation enhance understanding and to writing communication Respect Privacy Don’t share personal information about others without consent. Respect Time Be considerate of others’ time and resources. and Bandwidth Forgive Everyone makes errors. Be patient and forgiving online. 9 Mistakes © All Rights Reserved The University Of Jordan Freedom of Expression Are we free to speak anything? >>>> No! The following behaviors are not allowed: 1. Defamation 2. Hate speech and discrimination 3. Cyberbullying and cyberstalking 4. Anonymity 5. Explicit and irresponsible content creation © All Rights Reserved The University Of Jordan 10 5  11/12/2024 Freedom of speech 1) Defamation Defamation: is making either an oral or a written statement of unproven fact that is false and that harms another person. © All Rights Reserved The University Of Jordan 11 Freedom of speech 2) Hate speech and discrimination Hate speech: a speech aimed to injure and dehumanize a person or group of people with certain inherent characteristics like gender, race, religion, culture, color, national origin, or disability Hate speech is mean, unkind, discriminatory, disapproving, and malicious © All Rights Reserved The University Of Jordan 12 6  11/12/2024 Freedom of speech 3) Cyberbullying and cyberstalking Cyberbullying: The harassment, humiliation, or threatening of a person (especially young people ) via the Internet or phone. Forms of Cyberbullying include: 1. Sending mean messages to the victim 2. Impersonating the victim 3. Sending inappropriate messages about the victim to others Cyberstalking: Repeated, targeted actions designed to threaten, manipulate, or instill fear in the victim (threating an adult). It can lead to severe psychological harm, and even physical danger for the victim. 13 © All Rights Reserved The University Of Jordan Freedom of speech 4) Anonymity on the internet Anonymity is expressing your opinion without revealing your identity. Advantages  The freedom to express an opinion without fear of payback is an important right of a democratic society. Disadvantages  Online anonymity can lead to rudeness, because in the wrong hands, it can be used as a tool to commit illegal or unethical activities. © All Rights Reserved The University Of Jordan 14 7  11/12/2024 Freedom of speech 5) Irresponsible content creation Examples of Irresponsible content creation: - Promoting Dangerous Challenges - Sharing Private Information Without Consent - Irresponsible Product Endorsements - Fake News and Frauds Creating Irresponsible and meaningless content is wrong: It spreads false information It encourages bad behavior It makes online conversations less meaningful It negatively affects how people think and act. © All Rights Reserved The University Of Jordan 15 Ethics of Technical Writing Plagiarism, Citation and Reference list Plagiarism is stealing a person’s ideas or writings and pretend that you have written them. Taking others' words and ideas is stealing, You must cite copyrighted materials correctly when you create your content. Citation a way to gives credit to the original author and helps avoid plagiarism by showing where you got an information. A reference list a section at the end of your work that shows all the sources you used. It helps readers find the original materials. 16 8  11/12/2024 Ethics of Technical Writing Articles and Journals Articles are a special type of writing done by experts like researchers or scholars, and share new ideas, discoveries, or research. Journals: are periodical publications Read the following articles and note the Journals: that share research articles written by 1. English article: Patients satisfaction with the dental treatment experts in academic fields provided at the University of Jordan's student clinics link 2. Arabic Article: ‫دور تقنية الطباعة ثﻼثية اﻷبعاد في تصميم وتصنيع اﻷثاث‬ Articles are carefully reviewed before link publishing in journals or conferences Now, note that: Google scholar : is a platform where Authors cited the works of others you can find articles Authors added the Reference lists at the end of the articles https://scholar.google.com/ © All Rights Reserved The University Of Jordan 17 Ethics of Technical Writing Citation styles The following paragraph is from: Book: AI and Technology Author: John Smith Examples of citation styles: Year: 2024 Publisher: Culture press APA : (Author last name, year) IEEE : Numbered list AI is rapidly advancing and reshaping numerous fields, from education to business and healthcare. Now: Cite the paragraph in the box APA IEEE Citation: Citation: AI is quickly transforming many sectors like AI is quickly transforming many sectors like education and healthcare (Smith, 2024, pg. 3) education and healthcare The book in the Reference list: The book in the Reference list: Smith, J. (2024). AI and technology. Culture Press J. Smith, AI and Technology, Culture Press, 2024. © All Rights Reserved The University Of Jordan 18 9  11/12/2024 Ethics of Technical Writing Quotation styles © All Rights Reserved The University Of Jordan 19 Ethics of Technical Writing QuotEthics of Technical Writing Quotation stylesation styles © All Rights Reserved The University Of Jordan 20 10  11/12/2024 © All Rights Reserved The University Of Jordan 21 Ethics of Technical Writing Practical exercise) Blended Video Lecture( Open the report in E-learning, and do the following: 1. Cite the three references in the report properly using APA format 2. Add a reference list (APA) format 3. Add a table of contents 4. Add page numbers 5. Insert Footnote next to your name in the first Page, with your Major and academic year To do this, we need to use the following groups from references Tab in Ms. Word 1. Citation and bibliography 2. Table of content 3. Footnotes 22 11