_[LAS 111-N] Notes.pdf

LAS 111 Notes Module 1 Fine Dining Restaurants need Chefs, Wait Staff, What is an Organization? Receptionists, Cashiers Collection of individuals that form...

LAS 111 Notes Module 1 Fine Dining Restaurants need Chefs, Wait Staff, What is an Organization? Receptionists, Cashiers Collection of individuals that form a And their skills, knowledge, positive attitudes coordinated system of specialized activities towards the establishment to achieve certain goals over some extended period of time. 2/ Rareness Extent to which the skills and talents of an Why is HR important? organization's people are unique in the It helps create a positive work culture. industry Programs related to training, development, Not all chefs may be the same level of skills and work-life balance, and diversity and knowledge; or not all chefs may have the same inclusion are all components of a well-run HR positive work attitudes function, and they help create a culture that boosts employee engagement, retention, and 3/ Difficulty to imitate performance The extent to which the skills and talents of an What is Organizational Behavior? organization’s people makes it difficult for Actions of individuals and groups in an other organizations to copy or duplicate organizational context ○ Requires training Foster a positive culture from the interactions What made pixar successful? of employees who have unique personalities Recruit people who communicate well ○ Requires employee engagement and ○ Org design & Talent Acquisition communication Leaders build teams and encourage An organization may have highly talented, participation uniquely skilled associates and managers, but if ○ Org Design & Talent Acquisition these individuals are not motivated or are not ○ Employee Engagement given proper support resources, they will not Pixar university for continued learning make a positive contribution. ○ Talent Development & Performance Management Personality Keeping talent: Structural characteristics How much should you break a ○ tangible, physical properties of the task down into component structure parts? ○ The “shape”: looks at hierarchy ○ Departmentalization [makeup lecture here] How people are grouped Functional? Divisional? Hybrid? Job Applications ○ Height Applicants should be able to provide RELEVANT How many levels are there? information What would happen if there are ○ Basic information too many levels? ○ Previous progress or growth ○ Span of control ○ Stability of employment Number of people managers ○ Aspects which will allow you to predict oversee which candidates will succeed in the Structuring Characteristics job ○ More Intangible: what are the policies that guide behaviors? Resume Writing Tips ○ Centralization Resumes tend to have unnecessary information Who can make decisions? Top Parents; names, religion? management or lower level Recruiters and hiring managers are busy people managers? you would want to highlight specific What are the information that is relevant to the role benefits/disadvantages to Try to limit a resume to 1 page; in one single de/centralizations? glance, tey should able to see if you are fit for ○ Standardization the role or not How TIPS uniform/prescribed/standardize Be results oriented d are the processes? ○ Put numbers where possible to explain What are teh context for example: benefits/disadvantages of ○ “Ateneo Merit Scholar” standardization? Add “awarded to # out of What kinds of orgs would have ###” highly standardized processes ○ “Led Marketing for Organization’s ○ Formalization Recruitment Week” How much documentation has Add “recruited ## new to be done to proceed with members processes?  LAS 111 Notes Include sections on contact info, a “summary,” Employee Selection: Interviews academic achievement, experience, and other Allows applicants to express themselves information. verbally ○ Other information: hobbies, skills that Enables managers to see if the candidate can are relevant to the job think critically and react under pressure ○ “Enjoys photography” Two kinds Relevant to maybe 1. Unstructured marketing/creative roles vs. 2. Structured accounting 3. Semi-Structured ○ Use active words “Led, collaborated with, conceptualized” “Use words like analyze What you can add to the job Tips: ○ Highlight experiences from org/class work/internships that you think might fit the roles being applied to ○ Highlight academic achievement as well Becomes a little less relevant as you get more and more experience but very relevant as a fresh grad. ○ Be Honest 😀 (this should go without saying) You don’t want to be hired into a role you cannot do or you won’t enjoy Other Questions? ○ What are things you want to improve about yourself? ○ What are your areas of improvement according to your managers? What are your weaknesses ○ What did you like most about your previous job/experience? What did you like least  LAS 111 Notes ○ What do you like to do outside of work? Intellectual skills (Similar to the part of the resume Motor skills where you include “Other interests”) Attitudes Cognitive strategies Operant conditioning Led by Behaviorists Explanation for consequence-based learning Assumes learning results from simple conditioning ○ Animal does action > get reward Social cognitive theory Explanation for consequence-based learning Acknowledges that humans do not need to directly experience a particular si Acknowledges the higher mental functioning of human beings Humans can learn by anticipating their behavior and by modeling others Self-Efficacy is important People can learn through ○ Symbolization and forethought People can anticipate consequences ○ Observation To learn from you own mistakes is human To learn from others’ mistakes is divine Self-Efficacy is important to learning ○ Individual's belief that they will be able to perform a specific task in a given situation ○ Where ability is equal, the person with higher self-efficacy tends to perform How do you define learning better and learns more Process through which individuals change their Reinforcement behavior based on positive or negative Positive experiences in a situation Behavior followed by positive consequence Learning refers to relatively permanent Increases likelihood behavior will be repeated Negative Behavior followed by withdrawal of previously encountered negative consequences. Increases likelihood that behavior will be Things that you can learn include: repeated New behaviors You remove something unpleasant Verbal information  LAS 111 Notes How different is negative reinforcement from own learning and are able to reflect on punishment their ….. You give unpleasantries that would stop the Employee onboarding behavior Companies want newly hired employees to You want that behavior to stop with ease in/ satisfactorily adjust to their new jobs punishment ○ They want their new employees to be Punishment successful Minor counterproductive behaviors Employee onboarding not equal to employee training ○ May be verbally reprimanded More serious behaviors Requires close coordination between HR and ○ Formal processes should be used Managers & Supervisors of employees Punishment must be commensurate to the Objectives: seriousness of the offense ○ Make new employees feel welcome and ○ “Retributive Justice” When an offender part of the team breaks the law, justice requires he/she ○ Ensure new employee have the basic must suffer in return. The response to a information to do their job in a n crime must be proportional to the effective and efficient manner offense. Includes things like ensure they Guidelines for punishing have email access, knowing the Deliver as close to the behavior as possible HR policies and employee Direct at specific behaviors made clear to the benefits, setting work recipient expectations Deliver in objective, impersonal fashion ○ Help new employee understand the Listen to their explanation before taking organization's vision, mission, core action values, and organizational structure Extinction Behavior followed by absence of previously encountered positive consequence Reduces likelihood behavior will be repeated O use this, managers must recognize the reinforcing consequences of a behavior and these consequences must be controllable ○ Co-workers going to you to spread rumors/complain about their teammates. How to use extinction? Other conditions for learning The following help facilitate adult learning Participants should know why they are learning what they’re learning ○ Increases motivation to learn; what’s in it for them? Participants need to use their own experiences as the basis for learning. ○ People learn best when they can tie newly learned material to their past experiences, take an active role in their  LAS 111 Notes ADDIE Framework ADDIE is a learning development model that stands for Analysis, Design, Development, Implementation, and Evaluation. It's a more time-consuming process than the SAM model, but it's a complete cycle focusing on getting it right the first time