Summary

This document provides an overview of UI/UX design, including statistics, design thinking principles, and the roles of UX and UI designers. It explores the process of empathizing with users, defining problems, ideating solutions, prototyping, and testing. Furthermore, it introduces principles like consistency, shortcuts, and feedback to enhance design effectiveness. PACT analysis is also highlighted.

Full Transcript

UI/UX Design UX Statistics Every $1 invested in UX results in a return of $100 (ROI = 9,900% ). 39% of users will stop engaging with content when loading time takes too long. 85% of users think that a company's mobile site should be as good or better than a desktop site....

UI/UX Design UX Statistics Every $1 invested in UX results in a return of $100 (ROI = 9,900% ). 39% of users will stop engaging with content when loading time takes too long. 85% of users think that a company's mobile site should be as good or better than a desktop site. 88% of users are less likely to return after a bad user experience. Mobile users are 5 times more likely to abandon a task if a site isn’t mobile-optimized. "User experience encompasses all aspects of the end-user’s interaction with the company, its services, and its products." — Don Norman, Cognitive Scientist & User Experience Architect What do UX Designers do? UX Designers use design thinking, a human-centered problem-solving approach, to balance what users want with what's technically possible and good for the business. The process generally follows these five stages: Empathize: Understanding the user's needs, motivations, and pain points. Define: Clearly articulating the problem to be solved based on the insights gathered during the empathize phase. Ideate: Brainstorming and generating potential solutions to the defined problem. Prototype: Creating tangible representations of the proposed solutions, from low-fidelity sketches to interactive mockups. Test: Evaluating the prototypes with real users to gather feedback and identify areas for improvement. Empathize (Understanding the User) Who are your users? What are their demographics, backgrounds, and goals? What are their expectations for this product/service? What challenges do they currently face in achieving their goals related to this product/service? What are their pain points? Define (Defining the Problem) Analyze the data gathered during the empathize phase. Look for patterns and common themes. Formulate a problem statement, a concise description of the user problem you're trying to solve. This is often framed as a Point of View (POV) statement, which typically follows the format: "[User] needs to [user need] because [insight]." Ideate (Generating Solutions) Brainstorm potential solutions. This stage encourages creativity and exploring a wide range of ideas, even unconventional ones. Techniques like sketching, mind mapping, and brainstorming sessions can be helpful. Prototype (Creating Tangible Representations) Create prototypes of your solutions. These can range from simple paper prototypes to interactive digital mockups. The goal is to create a tangible representation of your idea that can be tested with users. Test (Gathering User Feedback) Test your prototypes with real users. Observe how they interact with the prototype, gather feedback on its usability and effectiveness, and identify areas for improvement. This feedback is then used to refine the design. UI Design (User Interface Design) UI Design focuses on the visual elements and interactive components users interact with directly. It's about the look and feel of the product. UI design deals with the presentation and visual aspects of the product, encompassing elements like: Buttons and widgets Text and typography Images and graphics Sliders and input fields Animations and transitions Navigational elements (scrollbars, menus) UI designers ensure the interface is visually appealing, easy to navigate, and consistent with the brand's identity. UI Design vs. UX Design While related, UI and UX are distinct: UX (User Experience): Focuses on the overall feel of the product and the user's journey. It's concerned with the entire user experience, from initial contact to final outcome. It's more strategic and high-level. UX designers often use prototyping to test and refine the user flow. UI (User Interface): Focuses on the look of the product and the specific design of interactive elements. It's more tactical and detail-oriented. UI designers create the visual design and layout of the interface. Principles of UI/UX Consistency: Maintain a consistent look and feel throughout the interface. This helps users learn the system quickly and easily predict how it will behave. Shortcuts: Provide shortcuts and efficient ways for users to accomplish tasks. Keyboard shortcuts, intuitive navigation, and streamlined workflows can improve user productivity. Feedback: Offer clear and informative feedback to user actions. Let users know what's happening and whether their actions have been successful. This could be through visual cues, messages, or animations. This helps prevent user frustration and errors. PACT Analysis PACT Analysis as a technique for determining the requirements of interactive systems. It involves examining four key elements: People Activities Contexts Technologies The core concept of PACT analysis is that people carry out activities in specific contexts using technologies. The analysis aims to understand how these elements interact to inform the design and development of interactive systems. By considering these elements together, designers can create systems that are well-suited to the needs of their users and the environments in which they will be used. People: Consider user diversity in physical capabilities (sight, hearing, touch), psychological traits (memory, attention, mental models), and experience levels (novice vs. expert). Mental models, how users perceive and interact with the world, are crucial for designing intuitive systems. Activities: Analyze the temporal aspects (frequency, duration), complexity, collaborative nature, safety implications, and content involved in user tasks. Contexts: Recognize the influence of the physical environment (lighting, noise), social context (presence of others, social norms), and organizational context (policies, procedures) on user activities. Technologies: Evaluate the hardware and software components, focusing on input methods, output characteristics, feedback mechanisms, and communication between user and system, and between devices. Using PACT Analysis: This technique aids in understanding current systems, identifying improvement areas, and designing new systems tailored to specific user needs and contexts. By considering the PACT elements holistically, developers can create systems that are usable, efficient, and appropriate for their intended purpose.

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