Lecture 5: Staff Development, Delegation of Authority, and Measures for Success PDF
Document Details
Uploaded by EnterprisingEmerald
Birzeit University
2023
Ola Karmi
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Summary
This document is a lecture on delegation of authority and measures for success, within a Clinical Laboratory Sciences MSc program at Birzeit University, for the first semester of 2022/2023. It covers concepts such as defining delegation, what it involves, challenges, opportunities, and how to delegate for employee growth and performance.
Full Transcript
Clinical Laboratory Sciences, M.Sc. program Lab management and quality control; MCLS6211 First Semester, 2022/2023 Lecturer: Dr. Ola Karmi [email protected] 1 Lecture 5: Staff development,...
Clinical Laboratory Sciences, M.Sc. program Lab management and quality control; MCLS6211 First Semester, 2022/2023 Lecturer: Dr. Ola Karmi [email protected] 1 Lecture 5: Staff development, delegation of authority and measures for success Are You Already Doing this? Do you have a goal? Do you have a goal for your future lab achievements? Do you motivate your employees with targets? Why Are Metrics Important? Keeps daily activities on track with strategy Goals are motivating Benchmarks help with trend analysis Employee engagement Human Behaviour Balanced & Strategic The Process of creating Matrices Known Critical Success Factors Create Measures Monitor Critical Success Factors (CSF) ‘Need to haves’ in the organization Related to strategy Easy to understand Agreed upon in a team 5-8 maximum Create Measures Find commonalities between CSF Find a way to measure Measure with a range Monitoring Implementation Reporting Abandonment Thank you
