Introduction To Operations Management PDF

Summary

This document is a presentation on Introduction to Operations Management. It details the learning objectives, definitions of key terms and concepts, like operations management, supply chain, various processes and examples. It also offers insights into the interrelationship between different business functions (finance, marketing, operations, etc.).

Full Transcript

INTRODUCTION TO OPERATIONS MANAGEMENT Learning Objectives: Try to look for the things around you! What is Operations? Goods Services Three Basic Functions of Business Organizations What is Operations Management? What is a Supply Chain? A Supply Chain of Bread The op...

INTRODUCTION TO OPERATIONS MANAGEMENT Learning Objectives: Try to look for the things around you! What is Operations? Goods Services Three Basic Functions of Business Organizations What is Operations Management? What is a Supply Chain? A Supply Chain of Bread The operations function involves systems for converting inputs into outputs Examples of inputs, transformation, and outputs The Goods- Service Continuum Illustration of the Transformation Process Value-added PRODUCTION OF GOODS VS PROVIDING SERVICES Majority of service jobs fall into these categories: Typical Differences between Production of Goods and Provision of Services Why Learn About Operations Management? Service jobs that are closely related to FINANCIAL MARKETING operations: SERVICES SERVICES ACCOUNTING INFORMATION SERVICES SERVICES The three major functions of business organizations overlap Operations interfaces with a number of supporting functions Operations interfaces with a number of supporting functions Operations interfaces with a number of supporting functions Operations interfaces with a number of supporting functions Operations interfaces with a number of supporting functions Operations interfaces with a number of supporting functions

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