ICT Fundamentals PDF

College of Tourism and Hospitality Management Applied Business Tools and Technologies with Laboratory (with PMS) – THM52025 Unit 1: ICT Fundamentals Business Tools and Technologies College of Tourism and Hospitality Management What are Business Tools and Technologies? Common Business Tools and Techn...

College of Tourism and Hospitality Management Applied Business Tools and Technologies with Laboratory (with PMS) – THM52025 Unit 1: ICT Fundamentals Business Tools and Technologies College of Tourism and Hospitality Management What are Business Tools and Technologies? Common Business Tools and Technologies § § It is any asset that helps or assists a business or organization to achieve its stated aims or objectives. (ASEAN. (2012). Use common business tools and technology Trainee Manual. Retrieved from https://www.asean.org/wpcontent/uploads/images/2013/economic/matm/Toolboxes%20for%20Six%20Tourism%20Labo ur%20Divisions/Common%20Competencies%20(as%20of%20February%202013)/Use%20com mon%20business%20tools%20and%20technology/TM_Use_common_bus_tools_&_tech_310812.pdf) § Criteria used to identify and classify business tools: § § § § Asset value and usage cost Portability of the asset Training need requirement Typology (hardware/software, mobile/web app) Refers to items that are used for specific business practices. This can include software, analytics, scheduling programs that are included in running a business. Unit 1: ICT Fundamentals College of Tourism and Hospitality Management Common Business Tools and Technologies College of Tourism and Hospitality Management Unit 1: ICT Fundamentals College of Tourism and Hospitality Management Hardware College of Tourism and Hospitality Management Hardware q Typology § § Hardware Software/Applications § Productivity tools § Office/Offline § Online § Mobile and Web tools § Business solutions Common office tools and technologies Unit 1: ICT Fundamentals Unit 1: ICT Fundamentals College of Tourism and Hospitality Management Hardware Other office tools and technologies Unit 1: ICT Fundamentals College of Tourism and Hospitality Management Hardware College of Tourism and Hospitality Management Hardware OPTAT printer Kiosks Baggage Claim tags printer Specialized tools and technologies Unit 1: ICT Fundamentals Specialized tools and technologies Unit 1: ICT Fundamentals Specialized tools and technologies Unit 1: ICT Fundamentals College of Tourism and Hospitality Management Software College of Tourism and Hospitality Management Software Office/Offline Software Online Productivity tools Unit 1: ICT Fundamentals Productivity tools College of Tourism and Hospitality Management Unit 1: ICT Fundamentals College of Tourism and Hospitality Management Software Business Solutions Unit 1: ICT Fundamentals Business Tools and Technologies Points to note: § Use business tools efficiently and effectively and in accordance with policy and procedures of the company. Their use and access should be carefully planned, implemented and communicated to ensure the objectives of the business are not compromised. Unit 1: ICT Fundamentals ERPs Business Solutions Unit 1: ICT Fundamentals College of Tourism and Hospitality Management College of Tourism and Hospitality Management Robotics and Generative AI CRMs § Mobile and Web tools Unit 1: ICT Fundamentals Software College of Tourism and Hospitality Management Business Solutions Unit 1: ICT Fundamentals