GUC Information & Communication Architecture Lecture Notes PDF

Information & Communication Architecture 1 [BINF 303] Information Management [INSY 711] GUC - Winter 2024 – Lecture 1 Introduction to Information (Systems) Management & Architecture Dr. Ayma...

Information & Communication Architecture 1 [BINF 303] Information Management [INSY 711] GUC - Winter 2024 – Lecture 1 Introduction to Information (Systems) Management & Architecture Dr. Ayman Al-Serafi TAs: Ali Suleiman* (lead), Farida Kamel, Mariam Elemary, Hams Dorgham, Hagar Hany, Mohab Gehad Outline 1. The Instructor and Teaching Team 2. Introduction and Overview 3. Information Systems (Revisited) 4. The Emerging Role of the CIO and IT 5. Course Outline and Objectives Q&A breaks between sections Urgent Qs only in between! 1-3 ICA I - GUC - Dr. Ayman Alserafi Teaching Assistants  We will have theoretical tutorials and practical labs to enhance your hands-on skills  The Team (GUCians)  Ali Suleiman (Assistant Lecturer) (B1.306)  Farida Kamel (B1.322)  Mariam Elemary (B1.320)  Hams Dorgham (B1.320)  Hagar Hany (B1.305)  Mohab Gehad (B1.322) 1-5 ICA I - GUC - Dr. Ayman Alserafi Outline 1. The Instructor and Teaching Team 2. Introduction and Overview 3. Information Systems (Revisited) 4. The Emerging Role of the CIO and IT 5. Course Outline and Objectives 1-6 ICA I - GUC - Dr. Ayman Alserafi  Business Informatics Computer General Engineering Management / Science (+ IS major) IT Development IT Use What kind of Computer / IT do you need for Your Business ? 1-7 ICA I - GUC - Dr. Ayman Alserafi Business Informatics / Information Systems Overview Information Technology Information Systems Applications People 1-8 ICA I - GUC - Dr. Ayman Alserafi Business Informatics / Information Systems Overview Information Information Technology Technology  Web / Mobile applications Information  Databases Systems  Artificial Intelligence Applications People  Data analytics  Etc … 1-9 ICA I - GUC - Dr. Ayman Alserafi Business Informatics / Information Systems Overview People Information Technology  Social aspects / effects  Technology acceptance  IT (projects) management Information  Information Systems management Applications People  Policies, laws and privacy  Etc … 1-10 ICA I - GUC - Dr. Ayman Alserafi Business Informatics / Information Systems Overview Applications Information Technology  Enterprise systems  E-Business / E-gov  Business process Information management Systems  Business Applications People Intelligence  Data science (stats)  Etc … 1-11 ICA I - GUC - Dr. Ayman Alserafi  1-12 ICA I - GUC - Dr. Ayman Alserafi 1-13 1-14  1-16 ICA I - GUC - Dr. Ayman Alserafi SAP R/2 Workplace Screen 1-17 ICA I - GUC - Dr. Ayman Alserafi SAP R/2 Workplace Screen 1-18 ICA I - GUC - Dr. Ayman Alserafi Architecture ? 1-19 ICA I - GUC - Dr. Ayman Alserafi  “Information architecture is the practice of structuring information (knowledge or data) for a purpose. These are often structured according to their context in user interactions or larger databases. The term is most commonly applied to Web development (applications), but also applies to disciplines […] such as programming and technical writing.” (Wikipedia) 1-20 ICA I - GUC - Dr. Ayman Alserafi Information Architecture  Structure of information for an organizational purpose [related to information systems use]  used by Information Systems Designers and Information Managers  to design Information Systems that facilitate  task completion  developing consistent procedures and rules for organizing and structuring information (Chaffey / White, p. 437) 1-21 ICA I - GUC - Dr. Ayman Alserafi Information & Communication Architecture I Information Management Focus on  the management of information as a company asset  Right info to right person at right time!  information systems (IS) management is a key element in the success of today’s organizations in order to utilize IS for information processing 1-22 ICA I - GUC - Dr. Ayman Alserafi  “IM”: Application of management principles to the acquisition, organization, control, dissemination and use of information relevant to effective operation of organizations 2-23 ICA I - GUC - Dr. Ayman Alserafi Outline 1. The Instructor and Teaching Team 2. Introduction and Overview 3. Information Systems (Revisited) 4. The Emerging Role of the CIO and IT 5. Course Outline and Objectives Q&A 1-24 ICA I - GUC - Dr. Ayman Alserafi  Perspectives on Information Systems Information system: Set of interrelated components Collect, process, store, and distribute information Support decision making, coordination, and control © Pearson Education 1-25 ICA I - GUC - Dr. Ayman Alserafi  Perspectives on Information Systems Organizational dimension of information systems: WHO USES Hierarchy of authority, responsibility INFORMATION Senior management SYSTEMS? Middle management Operational management Knowledge workers Data workers (Data Scientists) Production or service workers © Pearson Education ICA I - GUC - Dr. Ayman Alserafi 26 Information Management & Information Systems LEVEL OF INFORMATION SYSTEM Who needs Information  Inf. Systems? 1-27 ICA I - GUC - Dr. Ayman Alserafi TRANSACTION PROCESSING ? BUSINESS INTELLIGENCE 1-28 ICA I - GUC - Dr. Ayman Alserafi  Types of Information Systems Systems from a constituency perspective: 1) Transaction processing systems  supporting operational level employees 2) Management information systems and Decision-support systems  supporting managers 3) Executive support systems  supporting executives © Pearson Education ICA I - GUC - Dr. Ayman Alserafi 29  Example: a Payroll TPS How can the flow A TPS for payroll processing captures employee of information be payment transaction data (such as a time card). System outputs include online and hard-copy reports managed? for management and employee paychecks. 1-30  Types of Information Systems Management information systems: Serve middle management Provide reports on firm’s current performance, based on data from TPS Provide answers to routine questions with predefined procedure for answering them Typically have little analytic capability © Pearson Education ICA I - GUC - Dr. Ayman Alserafi 31 Sample Report from a Management Information System (MIS) Where is the What is the information information coming from? here? 1-32 ICA I - GUC - Dr. Ayman Alserafi  How Management Information Systems Obtain Their Data from the Organization’s TPS How can the information flow be TPS supply summarized transaction data at the end of time period to the MIS reporting system. structured & Managers get access to organizational data through the supported MIS, which provides them with the appropriate reports. ICA I - GUC - Dr. Ayman Alserafi with IT? 1-33  Types of Information Systems BUSINESS INTELLIGENCE Decision support systems: Serve middle management Support non-routine decision making Example: What is impact on production schedule if December sales doubled? Often use external information as well from TPS & MIS DSS types: Model-driven DSS (e.g. forecasting systems) Data-driven DSS (e.g. Marketing analysis systems) © Pearson Education ICA I - GUC - Dr. Ayman Alserafi 34  Types of Information Systems Executive support systems: Support senior management Address non-routine decisions with long-term (Strategic) impact Requiring judgment, evaluation, and insight Incorporate data about external events (e.g. new tax laws or competitors) as well as summarized information from internal MIS and DSS Example: Digital dashboard with real-time view of firm’s financial performance: working capital, accounts receivable, accounts payable, cash flow, and inventory © Pearson Education ICA I - GUC - Dr. Ayman Alserafi 35  Systems That Span the Enterprise Enterprise applications  Systems for linking the enterprise  Span functional areas  Execute business processes across firm  Include all levels of management Four major applications: Enterprise systems (Enterprise Resource Planning (ERP), like e.g. SAP) Supply chain management systems Customer relationship management systems Knowledge management systems © Pearson Education ICA I - GUC - Dr. Ayman Alserafi 36  Systems That Span the Enterprise Enterprise applications automate processes that span multiple business functions and organizational levels and may extend outside the organization FIGURE 2-7 © Pearson Education ICA I - GUC - Dr. Ayman Alserafi 37  Systems That Span the Enterprise (cont.) Enterprise systems Collects data from different firm functions and stores data in single central data repository Resolves problem of fragmented, redundant data sets and systems  Why Enterprise Systems? Better coordination of daily activities Customer-Driven: Efficient response to customer orders (production, inventory), complaints, and demands Better + faster decisions: Provide valuable information for improving management decision making © Pearson Education ICA I - GUC - Dr. Ayman Alserafi 38  Enterprise Systems Enterprise systems feature a set of integrated software modules and a central database that enables data to be shared by many different business processes and functional areas throughout the enterprise. ICA I - GUC - Dr. Ayman Alserafi 39  Enterprise Systems Enterprise systems can integrate the key business processes of entire form into a single software system that allows information to flow seamlessly throughout the organization. These systems may include transactions with customers and vendors. 40 ICA I - GUC - Dr. Ayman Alserafi Outline 1. The Instructor and Teaching Team 2. Introduction and Overview 3. Information Systems (Revisited) 4. The Emerging Role of the CIO and IT 5. Course Outline and Objectives Q&A 1-41 ICA I - GUC - Dr. Ayman Alserafi New Roles for Information Systems (IS) are Emerging  IS involves a group of ordered functions: 1. Create IT-enabled innovations 2. Identify business requirements 3. Develop architecture 4. Develop systems 5. Run operations 1-42 ICA I - GUC - Dr. Ayman Alserafi CIO Roles Today  Leading  Creating vision by understanding the business  Governing  Establishing an IS governance structure  Investing  Shaping the IT portfolio, what IT to invest in?  Managing  Establishing credibility, managing IT functions, and fostering change 1-43 ICA I - GUC - Dr. Ayman Alserafi Outline 1. The Instructor and Teaching Team 2. Introduction and Overview 3. Information Systems (Revisited) 4. The Emerging Role of the CIO and IT 5. Course Outline and Objectives Q&A 1-45 ICA I - GUC - Dr. Ayman Alserafi Information & Communication Architecture I and II Provide an in-depth understanding  of form and content of business information and communication, and  how the flow of information & communication can be structured and supported through IT 1-46 ICA I - GUC - Dr. Ayman Alserafi Information & Communication Architecture I Information Management Focus on  the management of information as a company asset  information systems (IS) management as a key element in the success of today’s organizations in order to utilize IS for information processing 1-47 ICA I - GUC - Dr. Ayman Alserafi Learning Objectives Knowledge & Understanding 1. Explain the importance of information management for today’s business 2. Distinguish between data, information, and knowledge as business assets 3. Identify requirements and methods for information processing and integration 4. Explain the architectural and structural aspects of information & communication management 5. Discuss the role of the IS department in planning and creating information & communications architectures 1-48 ICA I - GUC - Dr. Ayman Alserafi Learning Objectives Intellectual / Professional / Practical / Transferrable skills 6. Understanding of use scenarios for strategic IT planning 7. Understand how IS supports Information-Centric Decision Making, Knowledge Work, and Collaboration in organizations 8. Learn how to model conceptual, logical ,and physical modeling of data (Database) 9. Learn how to model Business Processes 10. Learn about emerging Big Data Technologies 11. Get practical use case in Business Intelligence using Business Warehouse + Industrial OLAP tools 1-49 ICA I - GUC - Dr. Ayman Alserafi  Textbooks 1) Chaffey / White: Business Information Management (Library) 2) McNurlin/Sprague/Bui: Information Systems Management in Practice 8th Edition (Library) 3) Mathias Weske: Business Process Management, Chapter 1 & 4 (Springer) (Online) 4) Vaisman / Zimanyi: Data-Centric Systems and Applications - Data Warehouse Systems - Design and Implementation (springer) (Online) 1-50 ICA I - GUC - Dr. Ayman Alserafi  Assessment Weight of Final Grade Final Exam 40% Mid Term Exam 20% Assignment 20% + Final Lab Report (after Midterm / end of semester) + Quizzes (3) Final Project 10% group presentation Final Project 10% written report Total 100% 1-51 ICA I - GUC - Dr. Ayman Alserafi Date Lecture (Saturdays) Tutorials (in same week) Introduction to Information Management & Information + Week 1 Communication Architecture [textbook 1: ch. 2, recap BINF201] Intro. to modelling Data, Information & Knowledge – Managing Corporate Information  Quiz 1 announcement Week 2 Resources [textbook 1: ch. 1] Conceptual modeling Week 3 Database Modelling: Fundamental Concepts [textbook 4: ch. 2] Logical and physical modeling Week 4 Database Modelling: Fundamental Concepts II [textbook 4: ch. 2]  Assignment 1  Quiz 1 Data warehouse Modeling [textbook 4] Multidimensional modeling Week 5  Quiz 2 announcement Behavior/process modeling: Week 6 Business Process Modelling [textbook 3, ch. 4]  Assignment 1 submission  Quiz 2 21 - 31 Oct. Mid-Term Exam Create BI Accounts + BW exercise 1 Week 7 Data warehouse Modelling: Analysis [textbook 4: ch. 5]  Assignment 2 (Lab work) BW exercise 2 Week 8 Business Process Modelling: BPMN [textbook 3, ch. 4]  Final Project announcement BW exercise 3 Week 9 Designing Information Architectures I [textbook 1: ch. 9]  Quiz 3 announcement BW exercise 4 Technical IT Infrastructure & Computer Architecture [textbook1: ch. 3, Week 10  Quiz 3 textbook 2: ch. 4] Final project presentations Week 11 Big Data Management [textbook 4: ch. 13] Supporting IT-Enabled Collaboration and Knowledge Work [textbook 2: Final project presentations Week 12 ch 13]  Assignment 2 submission (last day of tutorials) Strategic Uses of Information Technology [textbook1: ch. 6]  Submit final project report Week 13 Revision / Project Presentations Competition 21 Dec. – 9 Jan. Final Exam Course Material CMS.guc.edu.eg 1-53 ICA I - GUC - Dr. Ayman Alserafi Why Attend the Lecture?  In-depth discussion of topics you will work with in your jobs after graduation  Interact with the instructor for better understanding (friendly, we don’t bite!)  What is said in the lecture comes in the exams!  Complementary elaborations with lecture material, tutorials and labs  The tutorials only apply in hands-on labs  If you miss the lecture you won’t be able to do the labs!  Opportunity to learn concepts for your course project  I will attend some of the presentations and evaluate them! 1-54 ICA I - GUC - Dr. Ayman Alserafi DOs in the Lecture  Raise your hand if you have an urgent question you think will be important for everybody  Discuss with the instructor and interact (don’t be shy!) DON’T DOs in the Lecture 1. Come more than 5 minutes late to the lecture 2. Chat with your friends in side-talks 3. Eat during the lecture 4. Play with your mobile phone or use it for texting during the lecture (put on silent-mode please!) 5. Show disrespect, sarcasm, discrimination or do any violent act to your colleagues 6. Don’t expect me to give you exam questions and don’t ask if something is coming in the exam (YES!)  Will have revision! 1-55 ICA I - GUC - Dr. Ayman Alserafi  THANK YOU FOR YOUR ATTENTION NEXT LECTURE: Data, Information & Knowledge – Managing Corporate Information Resources NEXT TUTORIAL: Introduction to Data Modelling