GEN 001 M1 Communication Process, Principles, and Ethics (1) PDF

GEN 001: Purposive Communication The Communication Process, Principles, and Ethics Learning Targets: Define communication; Explain the nature and processes of communication; Practice openness, transparency, and sensitivity in all interactions consistently to enhance e...

GEN 001: Purposive Communication The Communication Process, Principles, and Ethics Learning Targets: Define communication; Explain the nature and processes of communication; Practice openness, transparency, and sensitivity in all interactions consistently to enhance ethical communication skills. What do they do? They communicate, we communicate.  Communication The English word 'communication' has been derived from the Latin word, 'Communicare' which means to impart or participate or to transmit. Communication is simply the act of sending information from one person or group to another. The exchange of communication varies from person to person depending on the needs of the situation. Communication involves not only verbal exchanges but also non-verbal cues such as facial expressions, body language, and tone of voice. The Communication Process  The Communicat ion Process Sender Receiver Feedbac Noise k  Sender Receive r The sender encodes the message by The receiver decodes, interprets, and turning the codes into mutual language responds to the message of the and then delivers the message to the sender. The receiver may be an receiver. individual or a group. In the communication process, the When there is two-way communication, sender is in charge of selecting an the receiver of the message gives the intended message and encoding it. original sender a response or feedback. Feedback The reaction or response of the receiver is called feedback. It provides insight into how the receiver interprets and understands the message of the sender. The only way to tell if the receiver's decoded notion matches the sender's is through feedback. Feedback is thus a crucial component of effective communication.  Noise Noise is anything that disrupts the communication process; any barrier or hindrance that prevents the message from being understood. Noise can be physical, such as loud music in the background, but it can also be caused by many other sources. Noises can interfere with communication by drawing the recipient's attention away from the message. Type of Noise 1. Physical Noise 2. Physiological Noise 3. Technical Noise 4. Organizational Noise 5. Cultural Noise 6. Psychological Noise 7. Semantic Noise  To communicate is not easy. Key Considerations: The real issue is whether others truly understand the ideas we convey. Good communication can disrupt peace, start revolutions, and change governments. We also need to learn how to organize our thoughts, manage our feelings, choose the right words to explain ideas, and express ourselves effectively.  Principles of Communication Guide for effective interaction  Principles of Communication 1. Be clear about your purpose. 2. Be complete with the message you deliver. 3. Be concise. 4. Be natural with your delivery. 5. Be specific and timely with your feedback.  Ethics of Communication Moral principles and Standards  Ethics of Communication Develop integrity as a person Provide complete and accurate information Disclose vital information whether it is needed or not FAQs Answer this part on your module: Answer this part on your module: Answer this part on your module: Answer this part on your module: Wrap Up The sender encodes the message by turning the codes into mutual language and then delivers the message to the receiver. The receiver decodes, interprets, and responds to the message of the sender. The receiver may be an individual or a group. The reaction or response of the receiver is called feedback. It provides insight into how the receiver interprets and understands the message of the sender. Noise is anything that disrupts the communication process; any barrier or hindrance that prevents the message from being understood. Thank you for listening!