GEN 001: Purposive Communication

Questions and Answers

What is the Latin origin of the word 'communication'?

Communicare

What are the two main types of exchanges in communication?

Verbal and non-verbal

Which of the following is NOT a type of noise that affects communication?

Technical Noise

Emotional Noise (correct)

Cultural Noise

Physical Noise

What is the role of feedback in communication?

It provides insight into how the receiver interprets the message. Signup and view all the answers

What is the first principle of effective communication?

Be clear about your purpose. Signup and view all the answers

Match the types of noise with their descriptions:

Physical Noise = Loud music in the background Psychological Noise = Personal biases affecting understanding Semantic Noise = Misunderstanding of language Signup and view all the answers

Communication is solely about verbal exchanges.

False Signup and view all the answers

The reaction or response of the receiver is called ______.

feedback Signup and view all the answers

List two types of noise that can disrupt communication.

Physical Noise, Psychological Noise Signup and view all the answers

Study Notes

Communication Overview

Derived from Latin 'Communicare', meaning to impart or transmit information.
Involves sending information from one person or group to another.
Encompasses verbal exchanges and non-verbal cues (facial expressions, body language, tone of voice).

The Communication Process

Sender: Encodes the message and selects the intended message.
Receiver: Decodes, interprets, and responds to the message; can be an individual or a group.
Feedback: Crucial component providing insight into the receiver’s understanding; confirms if the decoding matches the intended message.
Noise: Any disruption in communication, preventing message clarity; includes physical, physiological, technical, organizational, cultural, psychological, and semantic noise.

Key Considerations in Communication

True understanding of conveyed ideas is the fundamental issue in communication.
Effective communication can influence social dynamics, incite revolutions, or change governments.
Requires organizing thoughts, managing emotions, choosing appropriate words, and effective self-expression.

Principles of Communication

Clarity about the purpose of communication.
Completeness in the message delivered.
Conciseness in language and expression.
Naturalness in delivery to foster connection.
Specificity and timeliness in providing feedback.

Ethics of Communication

Integrity in personal conduct.
Responsibility to provide complete and accurate information.
Importance of disclosing vital information, regardless of necessity.

Description

This quiz explores the principles, processes, and ethics of communication. Students will define communication, discuss its nature, and reflect on the importance of openness and transparency in interactions. Enhance your understanding of effective communication and improve your ethical communication skills.