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Mansoura University

Dr. Ziad Mahana

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counselling health education family medicine

Summary

This document is a lecture on family medicine, specifically focusing on counselling techniques and approaches. It details the interaction process in counselling, quality of life, various goals, and principles. It also explores different styles and techniques of counselling, as well as common problems and difficulties involved.

Full Transcript

 Interaction process that facilitate meaningful understanding of self and environment and result in the establishment of goals and values for future behavior  Interactive process conjoining the counselee who need assistance and the counselor who is trained and educated to give assistan...

 Interaction process that facilitate meaningful understanding of self and environment and result in the establishment of goals and values for future behavior  Interactive process conjoining the counselee who need assistance and the counselor who is trained and educated to give assistance.  Counseling consist of a definitely structured permissive relationship which allows the client to gain an understanding of himself, which enable to take positive steps.  Structured (not social) conversation (dialogue and aimed at facilitating (rather than descriptive) a client's quality of life in the face of adversity".  Counselling can be done with Everyone, but a professional counsel should be done with educated provider.  Counselling is a structured conversation aimed at facilitating a client's quality of life in the face of adversity.  Counselling should be: ① Structured: Not social ② Conversation: Dialogue and interaction. ③ Facilitative: Rather than prescriptive or a direct advice. ① Help people Understand their problems better. ② Help people Manage their problems. ③ Help to Empower clients/patients. ④ Help people to Think Positively about their problems. ⑤ Help in Changing Behavior positively.  Family planning  Carrier development  Conflict resolution  Self development  Health, stress management  Exercise  Rehabilitation  Sanitation  Crisis intervention  Preventive measures. ① To help individuals become self - sufficient, self - dependent, self - directed and to adjustthemselves efficiently to the life. ② To overcome many of their future problems. ③ Concerned with helping people solve their various problems. ④ To review life style & relationship ⑤ To explore, clarify & resolve personal difficulties. ⑥ To develop strength & resources ⑦ To promote wellbeing ⑧ To express thoughts and feelings ① Counseling is unique to individual. ② Counseling is concerned with total individuality. ③ Counseling is goal oriented, goal directed. ④ Counseling is a continuous process. ⑤ Counseling should be based on reliable data. ⑥ Counseling should be flexible.  Sharing and appreciating  Telling somebody what to do  Weighing up situations helping a person  Giving advice sort out the problem.  Formal teaching  Confidence building  Critical and Judgmental  Rapport building  Imposing on somebody/Spoon Feeding  Genuine and caring understanding  Dealing with feelings as well as facts. ► Good working knowledge of the problems/situations. ► Ability to communicate information in accurate, consistent and objective manner. ► Awareness of difference in culture norms, values and lifestyles. ► The proficiency to manage common psychological and clinical complications-anxiety, depression obsessive compulsive disorders and neurological symptoms. ① Understanding ⑨ Sincerity ② Sympathetic ⑩ Fact ③ Attitude ⑪ Tolerance ④ Friendliness ⑫ Neatness ⑤ Sense of Humor ⑬ Broad minded ⑥ Stability ⑭ Kindliness ⑦ Patience ⑮ Intelligence ⑧ Objectivity  Cerate a non-threatening accepting atmosphere.  Compression of other persons needs and feelings.  Positive attitude towards people with the right to make their own decisions.  Non judgmental, regards to individual rights.  Trustworthy and open about yourself in an appropriate manner.  Free from distraction  Focused  Comprehend both physical and psychological language.  Use open-ended questions.  Reemphasize one of two words in question to elicit more information.  Caring statements to check correct information.  Avoid Speculation  Follow - up  Credibility  Observant  Unbiased  Non-judgmental  Sensitive  Empathetic  Listens effectively  Lets client decide  Open-minded  Respects the rights of client  Greet client in a friendly, helpful, and respectful manner  Ask client about needs, concerns, and previous use.  Tell client about different options and methods  Help client to make decision about choice of method she prefers.  Explain to client how to use the method.  Return: Schedule and carry out return visit and follow-up of client ① ① Welcome and register client. ② Prepare chart/record. ③ Determine purpose of visit. ④ Give clients full attention. ⑤ Assure the client that all information discussed will be confidential. ⑥ Talk in a private place if possible. ②  Ask client about her/his needs.  Write down the client's: age, marital status, number of previous pregnancies and births, number of living children, basic medical history, previous use of family planning methods. history and risk for STDs.  Assess what the client knows about family planning methods.  Ask the client if there is a particular method she is interested in.  Discuss any client concerns about risks vs. benefits of modern methods (dispel rumors and misconceptions). ③  Tell the client about the available methods.  Focus on methods that most interest the client, but briefly mention other available methods.  Describe how each method works, the advantages, benefits, possible side effects, and disadvantages. ④  Help the client to choose a method.  Repeat information if necessary.  Explain any procedures or lab tests to be performed. ⑤  Explain how to use the method (how, when, where).  Explain to the client how and when s/he can/should get resupplies of the method, if necessary. ⑥  At the follow-up or return visit ask the client if she is still using the method.  If the answer is yes, ask her/him if she is experiencing any problems or side effects and answer her/his questions, solve any problems, if possible.  If the answer is no, ask why she stopped using the method and counsel her/him to see if s/he would like to try another method or re-try the same method again.  Make sure she is using the method correctly (ask her/him how s/he is using it).  Simplest to do  Counselior give advices, make decision based on what she thinks is in the the best interest of client.  Expects the client to follow her advices  Completely directed by counsellor.  Counsellor is passive mainly listener.  Client is active expresses herself freely and tells the counsellor what he/she wants.  After careful reflection and clarification, makes her own decision.  the main function of the counsellor is to create an atmosphere in which the client can work out his problem.  Neither counsellor nor client controlled.  Methods of counselling may change from client to client or even with the same client from time to time.  It is highly flexible.  Freedom of choice and expression is open to both the counsellor and the counselee.  HIV positive men and women specially trained to hear the concern of clients and offer support and referral services.  In this, counsellor is open about his her HIV positive status and shares experiences with client.  It is the process that is carried out as one to one interaction followed by group approach.  It addresses the client issue through following process:- ① Sharing feeling about similar experiences. ② Share information about availability of HIV/AIDS prevention, Treatment and care services. ③ Narrate their success stories to the peers and convey messages of positive thinking. ④ Supports client in becoming more involved in community activities  Greet the client in a friendly and respectful manner.  Ask the client about Family Planning needs.  Tell the client about different methods / services.  Help the client to make her/his own decision about which method/service to use.  Explain to the client how to use the method/services she/he has chosen.  Return visit and follow-ups of client scheduled. ①  Introduce yourself & establish rapport (create a good and comfortable environment).  Defining the objectives and roles. (you must explain to the patient that you are not giving solutions, you are only directing)  Allow the client/ patient to negotiate.  Observation skills: Verbal and nonverbal cues.  Sensitivity and response to emotions. (sensitivity can be a good thing such as respecting the person in front of you, or a bad thing like getting sad and upset over any slight thing). ② ① Obtain information about the client/patient. ② Attempted intervention. (trying anything before) ③ Allow patient/client to talk freely and express himself. ④ Use facilitative questions (open-ended). ⑤ Understand the patient's world. ③  This is the formal phase of counseling  Explain your understanding of the problem. (By summarizing what he said and allow him to correct you).  Sharing information/understanding. ④  Help the patient/ client to answer the questions: ① What do i do to solve the problem? ② How do i make it happen? and also.... ③ Counselor is supportive/ agent of change....but non directive. ④ End by Termination and referral  Not a good style of counselling.  Counsellor-centered.  The counselor direct the patient/client.  Allow the counselor to control the situation all the way through (the only advantage)  Patient/Client-centered.  Allow client/patient to tell his story in his own way.  The role of counselor is to create an atmosphere in with the client can express himself more freely (make the patient feel comfortable).  Stress on emotional elements and development of insight.  Alternating between patient-centered and counsellor-centered styles.  Client-specific (tailored according to situation and client). (Change your style according to the patient personality (needs experience)).  family is talking about their experiences, so get an understanding of their difficulties  Focus on changing behavioral pattern  Use of drugs to help to manage health problem ① Resistance of counselee ② Counselor with different culture ③ Counseling individual with strong emotions ④ Counselor burn out ⑤ Lack of physical facilities

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