EMA Winter Operations Plan 2024-25 PDF

East Midlands Airport Winter Operations Plan Version 1.0 Not Valid after 30th September 2025  Document Title East Midlands Airport Winter Operations Plan Department Airfield Operati...

East Midlands Airport Winter Operations Plan Version 1.0 Not Valid after 30th September 2025  Document Title East Midlands Airport Winter Operations Plan Department Airfield Operations Document Owner Lauren Turner Document Administrator Lauren Turner Nicola Ruston Address Airfield Operations East Midlands Airport, Castle Donnington, Derby, DE74 2SA Contact Details Simon Hinchley Operations Director [email protected] Lauren Turner Head of Airfield Operations [email protected] Nicola Rushton Environmental Specialist [email protected] Date Of Issue 01/09/2024 Effective Date 01/09/2024 Document Reference AOI 2/AOI 9/AOI 24 Version 1.0 2024-5 East Midlands International Airport Ltd has property rights in the information disclosed herein. The recipient, by accepting this document agrees that neither this document nor the information disclosed herein, nor any part(s) thereof shall be produced in any manner whatsoever or transferred to other documents or media or used or disclosed to any third party for any purpose except as specifically authorised in writing by East Midlands Internal Airport Ltd. All rights reserved under copyright laws. C2 - Internal WINTER OPERATIONS PLAN TABLE OF CONTENTS TABLE OF CONTENTS PART A- EAST MIDLANDS AIRPORT WINTER OPERATIONS PLAN PART 1- INTRODUCTION AND POLICIES SECTION 1- INTRODUCTION 1 Statement by the Accountable Manager 1 2 Introduction 2 3 Aims and Objectives 2 4 Scope 3 5 Document Management and Distribution List 3 6 Amendment Record 3 7 Glossary of Terms 4-6 SECTION 2- AIRPORT RESPONSE INITIATION AND NOTIFICATION 1 Weather Forecasts and Warnings 1-2 2 Disruptive Weather Status (DWS) 2-13 3 Suspension of Operations 14-15 4 Major Disruption 15 PART 2- RESPONSIBILITIES AND RESPONSE SECTION 1- RESPONSIBILITIES 1 Operations Director (Accountable Manager) 1 2 Head of Airfield Operations 1-2 3 Head of Airport Fire & Rescue Service 2 4 Airfield Operations Duty Manager 2-3 5 RFFS Station Manager 3 6 Air Traffic Watch Manager 3-4 7 Airport Duty Manager 4 8 Control Room 4-5 9 Landside Support Manager 5 10 Customer Services Duty Manager 5-6 11 Security Team Manager 6 12 External Engineering- Motor Transport 6 13 External Engineering 6-7 14 People Partner 7 15 Customer Communications- Social Media Lead 7 16 All Colleagues 8 SECTION 2- COMMUNICATIONS 1 Communication Methods 1 2 Reporting of Incidents 1 3 Communication- Third Party Companies 1 4 Communication- Passengers 2 5 Communication- Colleagues 2 6 Media Enquires 2 7 Airport Conference Cell 2 SECTION 3 INCLEMENT WEATHER MANAGEMENT- AIRISIDE 1 Introduction 1 2 Runway Surface Condition 1-5 3 Movement Area Condition 5-6 4 Airside Anti-Icing Strategy 6-8 5 Airside Clearance Priorities 8-11 C2 - Internal WINTER OPERATIONS PLAN TABLE OF CONTENTS 6 Airside Clearance Methods 11-13 7 Frost and Ice Control 13-14 8 Winter Help Stations 14 SECTION 4 INCLEMENT WEATHER MANAGEMENT- LANDSIDE 1 Introduction 1 2 Landside Anti-Icing Strategy and Winter Help Stations 1-3 3 Landside Clearance Priorities 3-4 4 Landside Clearance Methods 4 SECTION 5 STAFFING REQUIRMENTS AND COLLEAGUE WELFARE 1 Introduction 1 2 Health and Safety 1 3 Additional Staffing Requirements 1-4 4 Training Requirements 4 5 Colleague Welfare and Wellbeing 4-5 6 Passenger Welfare and Wellbeing 5-6 SECTION 6 CAPACITY MANAGEMENT 1 Capacity Management 1 2 Division of Responsibilities 1 SECTION 7 ENVIRONMENTAL 1 Introduction 1 SECTION 8 INBOUND DIVERSION POLICY AND ATC FLOW MANAGEMENT 1 Capacity Monitoring 1 2 ATC Flow Management 1 SECTION 9 ANNEX A Snowbank Profiles 1 B Operational Capabilities 1-2 C Surface Contamination Definitions 2-3 D SNOWTAM Format 3 E Percent Coverage 4 F Depth Values 4 SECTION REGULATORY REFERENCES 10 1 Regulatory References 1 PART B- EAST MIDLANDS AIRPORT WINTER OPERATIONS PLAN- ENVIRONMENTAL PART 1- INTRODUCTION AND POLICIES SECTION 1- INTRODUCTION 1 Statement by the Accountable Manager 1 2 Introduction 2 3 Aims and Objectives 3 4 Scope 3-4 5 Document Management and Distribution List 4 6 Amendment Record 4 7 Glossary of Terms 4-7 SECTION 2- AIRPORT RESPONSE INITIATION AND NOTIFICATION 1 Weather Forecasts and Warnings 1-2 2 Disruptive Weather Status (DWS) - 3 Suspension of Operations 3 PART 2- RESPONSIBILITIES AND RESPONSE SECTION 1- RESPONSIBILITIES 1 Operations Director (Accountable Manager) 1 C2 - Internal WINTER OPERATIONS PLAN TABLE OF CONTENTS 2 Head of Airfield Operations 1 3 Third Party Companies 2 4 Airside Personnel 2-3 SECTION 2 COMMUNICATIONS 1 Communication Methods 1 2 Reporting of Incidents 1 3 Communication- Third Party Companies 1 4 Communication- Passengers 1 SECTION 3 AIRSIDE CLEARANCE PRIORITIES 1 Airside Clearance Priorities 1 2 Central and Central West Apron 1-2 3 East Apron 2-3 4 West Apron 3 5 Maintenance Area 4 6 Snow Disposal 4 PART 3- ENVIRONMENTAL SECTION 1 ENVIRONMENTAL 1 Introduction 1 2 Aircraft De-Icing 1-2 3 Pavement 2 4 Tenant Areas 2 5 Storage, Testing, Transfer and Training 2-4 6 Recording and Reporting 4-5 7 Spillage Response 5 8 Disposal 6 9 Equipment and Procedures 6 10 East Midlands Airport Requirements 7 PART 4 ANNEX SECTION 1 ANNEX A Snowbank Profiles 1 B Operational Capabilities 1-2 C Surface Contamination Definitions 2-3 D SNOWTAM Format 3-4 E Percent Coverage 4-5 F Depth Values 5 PART 5 REGULATORY REFERENCES SECTION 1 REGULATORY REFERENCES 1 Regulatory References 1 C2 - Internal  WINTER OPERATIONS PLAN PART 1, SECTION 1 - INTRODUCTION PART 1 SECTION 1– INTROUDCTION 1. Statement by the Accountable Manager 2. Introduction 3. Aims and Objectives 4. Scope 5. Document Management and Distribution List 6. Amendment Record 7. Glossary of Terms 2024-5, Version 1 OFFICIAL – DISTRIBUTION LIST ONLY PART A, Section 1, Page 1 Uncontrolled when printed C2 - Internal WINTER OPERATIONS PLAN PART 1, SECTION 1 - INTRODUCTION SECTION 1 – INTRODUCTION 1. Introduction- Statement by the Accountable Manager The East Midlands Airport Winter Operations Plan clearly and concisely describes the systematic approach to the operation of the aerodrome in winter conditions. The airport has prepared this plan to document the procedures and means which have been established. These shall be implemented to provide safe conditions for aerodrome operations during winter conditions in accordance with Commission Regulation (UK) 139/2014 ADR.OPS. B.035. This plan is prepared in consultation with the airports Air Navigation Service provider and other organisations. This plan documents the means and procedures by which inspections of the aerodrome shall be carried out, the criteria by which snow clearing shall begin to take place, the priorities for snow clearing and methods for assessing and reporting surface conditions. In addition, it includes the criteria for when runway operations shall be suspended due to winter conditions. East Midlands Airport (EMA) is committed to reducing its environmental impact, through application of liquid de-icer on its airside areas or through third parties providing de-icing services to airlines operating from EMA. It is paramount that all colleagues and third parties follow guidelines specified within this plan to minimise any possible impact on the environment. PART B of this document clearly and concisely describes the systematic approach to the operation of de-icing related activities. The Airport has prepared this plan to document the procedures and means which have been established to conduct activities associated with de- icing operations. These procedures shall be implemented to protect the environment from harm. This plan documents the methods by which de-icer can be stored, handled, tested, transferred and disposed in order to protect the environment. In addition, it includes the requirements for recording and reporting information related to the de-icing activities. It is essential that all individuals understand their own responsibilities and accountabilities within this plan. Whilst accountability starts at the top of any organisation, it is essential that all individuals understand their own responsibilities and accountabilities within this plan. Original Signed Simon Hinchley- Operations Director (EMA) 2024-5, Version 1 OFFICIAL – DISTRIBUTION LIST ONLY PART A, Section 1, Page 1 Uncontrolled when printed C2 - Internal WINTER OPERATIONS PLAN PART 1, SECTION 1 - INTRODUCTION 2. Introduction Winter conditions at the Airport introduce hazards to aerodrome operations. Snowfall can impose significant restrictions on airfield capacity and can lead to disruption. In prolonged or severe snowfall, disruption can last for many days. Whilst the Airport makes every reasonable effort to clear frost, ice, and snow, it can be a lengthy process, especially with persistent or heavy snowfall. It is therefore essential that all Airport personnel, regardless of organisation are constantly aware that frost, ice, and snow may be present and take extra precautions. It is the responsibility of line managers and supervisors to bring this plan and safety promotional material to the attention of their employees. It is also the responsibility of the departmental manager to ensure robust procedures are implemented and reviewed annually in line with this plan. How and where we apply materials to remove frost and snow is also important and it is the responsibility of all employees and line managers to ensure they are working to minimise any impact on the environment and only apply these materials in approved areas both on the airfield and across the airport site. 3. Aims and Objectives The aim of this plan is to keep the Airport open and operating as long as reasonably practicable, ensuring safety is the number one priority taking into consideration environmental aspects winter operations may impose from the activities undertaken. Where winter conditions have caused disruption, the airport shall ensure that a return to normal operations is achieved as soon as possible whilst ensuring aerodrome safety and compliance. This plan provides an outline of the processes that may be adopted by the Airfield Operations Duty Manager (AODM) in consultation with the RFFS Station Manager (SM) (ext. 2999). Severity of the snow conditions. Forecasted weather conditions. Time of day. Traffic movement expected. Personnel and equipment available. It should be noted that plans adopted by the AODM/SM may vary based on operational factors. This plan concentrates on the planning, organisation, and response to winter conditions and the Airport’s clearance plan for snow accumulations airside. In addition, this plan covers the prevention and treatment of frost and ice airside, which is more likely to occur but requires a less extensive response. The objective of The Winter Operations (Part B) is to provide information regarding the prevention of pollution in controlled waters resulting from incorrect handling of de-icer, and associated products or wastes. East Midlands Airport is dedicated to furnishing comprehensive guidance for all staff engaged in de-icer application, and associated tasks. Part B of this plan will ensure all colleagues of the pollution prevention measures that they are obligated to follow. 2024-5, Version 1 OFFICIAL – DISTRIBUTION LIST ONLY Part A, Section 1, Page 2 Uncontrolled when printed C2 - Internal WINTER OPERATIONS PLAN PART A, SECTION 1 - INTRODUCTION 4. Purpose and Scope of this Plan This plan describes the airports approach to winter operations as per CAA UK139 AMC1 ADR.OPS. B.035. The principal objective of the plan is to show how the airport shall prepare, respond, and manage aerodrome operations in winter conditions. It contains, or refers to all relevant policies, standards, and procedures by which this shall be achieved. It ensures that personnel, regardless of organisation, are fully informed as to their duties and responsibilities. Safe working practices clearly define organisational safety aims, chain of command and responsibilities or accountability if applicable. By clearly defining the safe working practices and assigning responsibilities or accepting accountability, safe operations can be maintained with tasks assigned to reflect the authority and expertise required for those tasks. Part B of this plan is to provide instruction on how to prevent contamination of controlled waters caused by de-icing and anti-icing activities at the airport. This is in accordance with: The Duty of Care Regulations or the Hazardous Waste Regulations the Environmental Protection (Duty of Care) Regulations 1991 The Hazardous Waste (England and Wales) Regulations 2005 (legislation.gov.uk) 4.1 Plan Structure This Plan is structured in a way to clearly show how the airport shall prepare, respond, and manage aerodrome operations during periods of winter weather and ensure Environmental compliance is maintained. Please also refer to AOI 2/ AOI 9/ AOI 22/ AOI 24. 5. Document Management and Distribution List The Winter Operations Plan shall be reviewed on an annual basis. It is distributed electronically to all airport departments that form part of a winter operations response. All changes to The Snow Plan are highlighted in yellow. This plan is a live document, which is maintained to include the most up to date information possible. Amendments, unless a meaningful change, shall be incorporated on an annual basis. Review and overall responsibility of this plan sits with the Head of Airfield Operations. 6. Amendment Record NO. Date of Detail Amended By Amendment 1.0 2023 Complete re-issue Winter 2023/24 L.Turner 1.0 2024 Review and reissue for Winter 2024/25 L.Turner 2024-5, Version 1 OFFICIAL – DISTRIBUTION LIST ONLY Part A, Section 1, Page 3 Uncontrolled when printed C2 - Internal WINTER OPERATIONS PLAN PART A, SECTION 1 - INTRODUCTION 7. Glossary of Terms The following lists the abbreviations relevant to the Aerodrome Emergency Plan. A wider list of abbreviations relating to East Midlands Airport can be located in the Aerodrome Manual. Surface contaminants and definitions can be found in Part A, Part 2, Section 3, Paragraph 2. Term Definition A defined area (including any buildings, installations, and Aerodrome equipment) on land or water or on a fixed offshore or floating structure intended to be used either wholly or in part for the arrival, departure, and surface movement of aircraft. Aircraft Stand A designated area on an apron intended to be used for parking an aircraft. A defined area intended to accommodate aircraft to the Apron purposes of loading or unloading passengers, mail, or cargo, fueling, parking or maintenance. A facility where frost, ice, or snow is removed (de-icing) from De-icing/anti-icing facility the airplane to provide clean surfaces, and/or where clean surfaces of the airplane receive protection (anti-icing) against the formation of frost or ice and accumulation of snow or slush for a limited period. Global Reporting Format Assessment, Measurement and Reporting of the Runway Surface Condition. Ice Water in its’ solid state takes many forms including sheer ice, rime ice and hoar frost. An independent evaluation by observation and judgement Inspection accompanied as appropriate by measurement, testing or gauging, to verify compliance with applicable requirements. Maneuvering Area That part of an aerodrome to be used for the take-off, landing, and taxiing of aircraft, excluding aprons. That part of an aerodrome to be used for the take-off, landing, Movement Area and taxiing of aircraft, consisting of the maneuvering area and the apron(s). Runway A defined rectangular area on a land aerodrome prepared for the landing and take-off of aircraft. A designated position intended to protect a runway, an Runway Holding Position obstacle limitation surface, or an ILS/MLS critical/sensitive area at which taxiing aircraft and vehicles should stop and hold, unless otherwise authorized by the aerodrome control tower. Slush A water saturated snow which, with a heel and toe slap down action with the foot against the ground, will be displaced as splatter. 2024-5, Version 1 OFFICIAL – DISTRIBUTION LIST ONLY Part A, Section 1, Page 4 Uncontrolled when printed C2 - Internal WINTER OPERATIONS PLAN PART 1, SECTION 1 - INTRODUCTION Snow which has been compressed into a solid mass that resists Snow (Compacted) further compression and will hold together, breaking up into chunks if picked up. Snow (Dry) A condition where snow can be blown loose, or if compacted by hand, will fall apart again upon release. Snow (Wet) A composition which, if compacted by hand, will stick together, and tend to, or does form a snowball. Standing Water Standing water produced because of melting contaminant in which there are no visible traces of slush or ice crystals. A defined path on a land aerodrome established for the taxiing Taxiway of aircraft and intended to provide a link between one part of the aerodrome and another. East Midlands Airport holds several consents permits with Permit to Discharge regulators and this covers where and how certain types of liquids can be stored, used, and disposed of. Suitable measures and guidance are in place to provide legal Environmental protection and moral compliance. Preventing environmental incidents Abbreviation Meaning AAIB Air Accident Investigation Branch AD Aerodrome ADM Airport Duty Manager AEP Aerodrome Emergency Plan AGL Aeronautical Ground Lighting AIP Aeronautical Information Publication AIS Aeronautical Information Service ATA Assisted Travel Assistant AOI Airside Operational Instruction AOM Airfield Operations Manager AODM Airfield Operations Duty Manager AMC Acceptable means of Compliance AOS Airfield Operations Supervisor ASO Aviation Security Officer ASR Airfield Security Ranger ATC Air Traffic Control ATSM Air Traffic Services Manager ATIS Automatic Terminal Information Service BCP Business Continuity Plan CAA Civil Aviation Authority (UK) CFME Continuous Friction Monitoring Equipment CP Critical Part 2024-5, Version 1 OFFICIAL – DISTRIBUTION LIST ONLY Part A, Section 1, Page 5 Uncontrolled when printed C2 - Internal WINTER OPERATIONS PLAN PART A, SECTION 1 - INTRODUCTION CRO Control Room Operative CSDM Customer Service Duty Manager CM Crew Manager DMT Duty Management Team DWS Disruptive Weather Status EA Environment Agency EASA European Aviation Safety Agency EMA East Midlands Airport EPM Emergency Planning Manager ESRVP Emergency Services Rendezvous Point ETL External Team Leader (Civils) ES Environmental Specialist FBO Fixed Based Operators GMC Ground Movement Control GRA Ground Handling Agents HATS Head of Air Traffic Services HCC Head of Command and Control HFRS Head of Fire and Rescue Services HHSFS Head of Health Safety and Fire Safety HAO Head of Airfield Operations ICS Incident Command System IMC Incident Management Centre IMT Incident Management Team ICAO International Civil Aviation Organisation IATA International Air Transport Association LVP Low Visibility Procedures MAG Manchester Airports Group MD Managing Director MT Motor Transport MTTL Motor Transport Team Leader NOTAM Notice to Airmen OD Operations Director OAT Outside Air Temperature OPS Operations RCAM Runway Condition Assessment Matrix RCR Runway Condition Report RFFS Rescue and Firefighting Service RHP Runway Holding Point RWYCC Runway Condition Code RT Radio- Telephony RVP Rendezvous Point SLT Senior Leadership Team SM Station Manager SMS Safety Management System SNOWTAM Snow Notice to Air Men STM Security Team Manager TDZ Touch Down Zone ATC WM Air Traffic Control Watch Manager 2024-5, Version 1 OFFICIAL – DISTRIBUTION LIST ONLY Part A, Section 1, Page 6 Uncontrolled when printed C2 - Internal  WINTER OPERATIONS PLAN PART 1, SECTION 1 - INTRODUCTION PART 1- INTRODUCTION & POLICIES SECTION 2– AIRPORT RESPONSE INITIATION AND NOTIFICATION 1. Weather Forecasts and Warnings 2. Disruptive Weather Status (DWS) 3. Suspension of Operations 4. Major Disruption 2023-4, Version 1 OFFICIAL – DISTRIBUTION LIST ONLY Part A, Section 1, Page 7 Uncontrolled when printed C2 - Internal WINTER OPERATIONS PLAN PART A, SECTION 1 - INTRODUCTION SECTION 2 – AIRPORT RESPONSE AND NOTIFICATION 1. Weather Forecasts and Warnings East Midlands Airport uses a range of meteorological services to assess the potential threat to aerodrome operations throughout the year, but with increased focus during the winter season. These services include: A bespoke weather forecasting service procured from Storm Geo which provides airfield specific prediction of frost, ice, or snow through a rolling 24-hour and a 2-5-day outlook. A bespoke weather forecasting service procured from Vaisala which provides airport Runway and Taxiway specific prediction of frost, ice, or snow through a rolling 24-hour period. Aviation weather warning issued by the Met Office. Access to an Aviation Forecaster at Storm Geo. Actual surface temperature data acquired from embedded sensor devices in the runway and taxiway. Upon receipt of weather warnings for freezing fog, frost, ice, or snow, the AODM shall disseminate the warning to stakeholders via email to a pre-determined contact group. This information is also available via the Airport Community Application updated by the ADM/Control room. During the winter season, the AODM and SM shall continually monitor the weather forecast to assess the potential threat to airport operations. During each shift, the RFFS SM and the AODM shall conduct a check to confirm the status of the snow fleet and available stock of de-icing product. 1.1 Snow Warnings Snow warnings shall be issued in conjunction with the Disruptive Weather Status when snow is predicted at the Airport. They shall detail when temperatures are cold enough for snow to fall or settle, form slush, reduce visibility or be accompanied by strong winds. Snow warnings will be issued via the ADM and the AODM, this will be communicated out via the EMA Airport Community App with the latest Disruptive Weather Status. Information may contain the below: Time of onset. Intensity (slight, moderate, or heavy) Approximate depth of snow likely (in centimeters) Type of snow (wet or dry) Possibility of drifting (significant falls of snow with winds greater than 15 knots, and visibility, when expected to fall below 600 meters. A snow warning cancellation message shall be issued once the threat of snow has passed. 2024-5, Version 1 OFFICIAL – DISTRIBUTION LIST ONLY Part A, Section 2, Page 1 Uncontrolled when printed C2 - Internal WINTER OPERATIONS PLAN, PART A SECTION 2 – AIRPORT RESPONSE AND NOTIFICATION 1.2 Strong Wind and Gale Plan During the winter months, there is an increased likelihood that the airport will be subject to wind related disruption. Any notification of strong winds via Storm Geo shall be disseminated by the AODM or AOS to stakeholders via email to a pre-determined contact group. This information is also available via the Airport Community Application updated by the ADM/Control room. Further information on the airport’s response and the requirements placed upon stakeholders can be found in the East Midlands Airport Aerodrome Manual and AOI 23. During strong winds, snow clearance activities may be continued, delaying the reopening of the runway to minimise overall disruption to aircraft operators, airlines, and passengers. 1.3 Operational Briefing When snowfall is expected, and circumstances allow, the ADM may chair a pre-meeting to brief stakeholders and airlines on the forthcoming disruptive weather. The ADM may also provide an overview of the weather forecast and mobilization of the snow fleet. Whenever possible a hard copy of the briefing will be prepared in advance of any snowfall. Additionally disruptive weather forecasts and the DWS shall be briefed in all 8AM and 8PM meetings should DWS be activated, or adverse weather be in the latest weather forecast. The ADM shall coordinate with the Airfield Operations Duty Manager and Operations Control Room to discuss the allocation plan for the forthcoming period and determine the priorities for the forthcoming period, as well as determine the priorities for the treatment and clearance of aircraft parking stands. The allocation of personnel to the snow fleet vehicles shall be done by the SM for the runway and taxiway teams and the AODM for the Apron roadways and aircraft stands. Personnel standing-by for snow clearing duties shall remain at their assigned location at the Fire Station/Airfield Operations offices until briefed by the AODM. In addition, the HAO will be responsible for chairing departmental briefings to ALT and SLT members. 2024-5, Version 1 OFFICIAL – DISTRIBUTION LIST ONLY Part A, Section 2, Page 2 Uncontrolled when printed C2 - Internal WINTER OPERATIONS PLAN, PART A SECTION 2 – AIRPORT RESPONSE AND NOTIFICATION 2. Disruptive Weather Status The Disruptive Weather Status Matrix (DWSM) provides a clear gateway decision-making process with which pertinent weather information can be disseminated to the Airport Community. Disruptive Criteria Communication Actions to be taken upon DWS declaration. Weather Status (DWS) DWS 72 Disruptive weather Airside Airside in 72hr forecast. AODM to communicate information to ADM. AODM to ensure all Ops/RFFS vehicles and Snow/Sleet Community App update (DWS 72- Disruptive weather equipment are fuelled and serviceable. HAO/AOM/ warning forecast (Snow/Sleet/Ice) from (DAY/TIME- AODM to use DAY/TIME) AODM to ensure all staff welfare amenities discretion to are stocked, food, winter ops PPE. declare Landside based on SM to ensure adequate stock for Anti/De- weather ADM to brief all operational team leaders and third- Icing is available. forecast is party companies via the ADM daily meeting. deemed to AODM will continuously monitor all be weather available channels for a change in potentially status and provide necessary updated to disruptive. the ADM. Landside ADM to ensure Car Parks have adequate stock levels for grit bins. 2024-5, Version 1 OFFICIAL – DISTRIBUTION LIST ONLY Part A, Section 2, Uncontrolled when printed C2 - Internal WINTER OPERATIONS PLAN, PART A SECTION 2 – AIRPORT RESPONSE AND NOTIFICATION DWS 48 Disruptive weather Airside Airside in 48hr forecast. AODM to communicate information to ADM. Community App AODM to ensure all Ops/RFFS vehicles and Snow/Sleet update (DWS 48- Disruptive weather warning forecast equipment fuelled and serviceable. HAO/AOM (Snow/Sleet/Ice) from (DAY/TIME-DAY/TIME) AODM to use SM to ensure adequate stock for Anti/De- discretion to HAO to consider holding an ALT briefing call based on severity Icing is available. declare and available intelligence. based on AODM to ensure adequate grit stock and weather Landside snow clearing equipment. forecast is deemed to ADM to brief all operational team leaders and third-party AODM to ensure all Multihogs are be companies via the ADM daily meeting. replenished with anti/de-icing application potentially disruptive. AODM will continuously monitor all weather available channels for a change in status and provide necessary updates to the ADM. AODM/ADM shall contact Heaths 48 hours prior to DWS Landside ADM to ensure Car Parks have adequate stock levels for grit bins. 2024-5, Version 1 OFFICIAL – DISTRIBUTION LIST ONLY Part A, Section 2, Uncontrolled when printed C2 - Internal WINTER OPERATIONS PLAN, PART A SECTION 2 – AIRPORT RESPONSE AND NOTIFICATION AODM/ADM shall contact Heaths 48 hours prior to DWS DWS 24 Disruptive weather Airside Airside in 24hr forecast. AODM to communicate information to ADM. AODM in liaison with MT Senior Fitter and Snow/Sleet Community App update (DWS 24- Disruptive weather RFFS SM to ensure vehicles and snow HAO/AOM/ warning forecast (Snow/Sleet/Ice) from (DAY/TIME- equipment are in a preparatory state for AODM to use DAY/TIME) mobilisation. discretion to declare HAO shall activate the Snow Plan AODM to send an email to all third parties based on in the ‘WinterOps’ distribution list weather HAO to arrange ALT/SLT briefing call. HAO to chair (or forecast is suitable deputy) Under instruction from the HOA or HFRS deemed to AODM/SM will activate personnel call out be Landside to initiate snow disruptive weather potentially clearance. disruptive. ADM to brief all operational team leaders and third- party companies via the ADM daily meeting. AODM to ensure all devices and equipment for measurement, assessment and reporting of the runway surface are serviceable: Vaisala MD30, depth measurer in Ops 1 & Ops 2 SM to ensure adequate stock for Anti/De- Icing is available. AODM to ensure adequate grit stock and snow clearing equipment. 2024-5, Version 1 OFFICIAL – DISTRIBUTION LIST ONLY Part A, Section 2, Uncontrolled when printed C2 - Internal WINTER OPERATIONS PLAN, PART A SECTION 2 – AIRPORT RESPONSE AND NOTIFICATION AODM will continuously monitor all weather available channels for a change in status and provide necessary updates to the ADM. Landside ADM to obtain report on following from TH Heaths and advise of ‘standby position’. Vehicles and equipment fuelled and serviceable. Adequate stock for both grit bins and vehicles ADM to ensure sufficient personal are available for call- in if required to provide enhanced presence in the landside areas. DWS 12 Disruptive weather AODM to communicate information to ADM. Airside in 12hr forecast. Community App update (DWS 24- Disruptive weather warning forecast (Snow/Sleet/Ice) from (DAY/TIME- AODM/SM will continuously monitor Snow/Sleet DAY/TIME) staffing requirements and levels. HAO/AOM/ AODM to use HAO to arrange ALT/SLT briefing call. HAO to chair (or AODM in liaison with MT Senior Fitter to discretion to suitable deputy) ensure vehicles and snow equipment are in declare a preparatory state for mobilisation. based on ADM to brief all operational team leaders and third- weather party companies via the ADM daily meeting. 2024-5, Version 1 OFFICIAL – DISTRIBUTION LIST ONLY Part A, Section 2, Uncontrolled when printed C2 - Internal WINTER OPERATIONS PLAN, PART A SECTION 2 – AIRPORT RESPONSE AND NOTIFICATION forecast is SM to re check adequate stock for Anti/De- deemed to AODM to call and brief aircraft anti-icer/de-icing Icing is available. be collection operator that disruptive weather is forecast potentially with the potential of anti/de-icing application. AODM to re check ensure adequate grit disruptive stock and snow clearing equipment and ensure this is deployed and available. AODM will continuously monitor all weather available channels for a change in status and liaise with the ADM. AOS increased surface inspections to start taking place (if required) AODM to brief Ops department on current stand allocation planning and priority snow clearing routes as well as snow dump areas for the next 12-hours and monitor as required Landside ADM to activate TH Heaths, Car Parks and Assisted Travel personnel and equipment: - Vehicles and equipment activated. - Adequate stock for both grit bins and vehicles re stocked. ADM to activate personnel call out to provide enhanced landside presence and 2024-5, Version 1 OFFICIAL – DISTRIBUTION LIST ONLY Part A, Section 2, Uncontrolled when printed C2 - Internal WINTER OPERATIONS PLAN, PART A SECTION 2 – AIRPORT RESPONSE AND NOTIFICATION ensure strategic staff deployment (if required) DWS Level 1 Disruptive weather AODM to communicate information to ADM. Airside evident Community App update (DWS Level 1- Disruptive weather warning forecast (Snow/Sleet/Ice) from AODM to ensure all available staff are fully (DAY/TIME-DAY/TIME) informed of requirements and times to report onto shift and gather all available AODM to notify HAO, SM and Airfield Operations. staffing resources. AODM to notify all stakeholders that DWS Level 1 has Staff welfare arrangements made. been activated via Airfield Operations Notice. Re-check of all winter operations HAO to activate snow plan based on forecast; equipment ensuring serviceability, start up snowfall expected, time snowfall expected and and filled. duration of snowfall. AODM briefing to commence to all Landside operational Airfield Ops staff of snow plan readiness reviewing current stand ADM receives updates from AODM and updates allocation and priority clearance routes for CPTM and CSDM. aprons. AODM, CPTM, CSDM to provide regular updates to Post brief, Ops 1 (BCV) to be deployed on ADM on Aerodrome surface status. airfield monitoring weather and in a position to carry out immediate surface ADM to chair a conference call with the community assessments of the movement area. (Winter Operations Communications email Group- Duty Management Team) Landside 2024-5, Version 1 OFFICIAL – DISTRIBUTION LIST ONLY Part A, Section 2, Uncontrolled when printed C2 - Internal WINTER OPERATIONS PLAN, PART A SECTION 2 – AIRPORT RESPONSE AND NOTIFICATION ADM to brief all operational team leaders and third- ADM to activate Heaths personnel and party companies of a DWS Level 1 via the ADM daily equipment for road networks and Car meeting Parks: - Vehicles and equipment activated - Adequate stock for both grit bins and vehicles restocked ADM will instruct CPTM and CSDM teams to commence surface treatment of landside areas and associated pathways. ADM to continuously receive updates from the AODM for a change in DWS. ADM to update communications via the community app and CIM as required. ADM to strategically deploy personnel to provide adequate cover for the Landside operation. DWS Level 2 Significant disruptive Airside Airside weather occurring AODM to communicate information to ADM. Runway and taxiways serviceability to be Community App update (DWS Level 2- Disruption declared expected due to (Snow/Sleet/Ice) from (DAY/TIME- DAY/TIME) Mt call-out made and on site. AODM to notify HAO, SM and Airfield Operations Airfield Operations and RFFS personnel on standby in all vehicles. 2024-5, Version 1 OFFICIAL – DISTRIBUTION LIST ONLY Part A, Section 2, Uncontrolled when printed C2 - Internal WINTER OPERATIONS PLAN, PART A SECTION 2 – AIRPORT RESPONSE AND NOTIFICATION AODM to notify all stakeholders that DSW Level 2 has Continuous and increased inspections of been activated via Airfield Operations Notice. the movement area. Suspension of runway operations if a snow clearing run is required on the runway which will take no greater than 60 Landside minutes. ADM receives updates from AODM and updates RFFS deployed to runway for snow clearing CPTM and CSDM. runs. AODM, CPTM, CSDM to provide regular updates to Ops 1 to monitor runway surface clearing ADM on Aerodrome surface status. and surface state. ADM to chair a conference call with the community Aerodrome Closed due to Snow (SNOCLO) (Winter Operations Communications email Group- if significant accumulations of snow are Duty Management Team) occurring and the serviceability of the movement area is lost. ADM to brief all operational team leaders and third- party companies of a DWS Level 2 via the ADM daily All Airfield Operations personnel deployed meeting. to begin priority clearance routes on apron taxi lanes and stands. IMT may be required for standby purposes. ADM to liaise with the HAO. Landside Landside disruptive weather clearing in progress: - ADM to instruct Heaths personnel to begin Snow Clearing 2024-5, Version 1 OFFICIAL – DISTRIBUTION LIST ONLY Part A, Section 2, Uncontrolled when printed C2 - Internal WINTER OPERATIONS PLAN, PART A SECTION 2 – AIRPORT RESPONSE AND NOTIFICATION - ADM will instruct CPTM and CSDM teams to commence snow clearing of landside areas and associated pathways. ADM to continuously receive updates from the AODM for a change in DWS. ADM to update communications via the community app and CIM as required. ADM to strategically deploy personnel to provide adequate snow clearing support for the Landside operation. DWS Level 3 Operations Airside Airside suspended due to disruptive weather AODM to communicate information to ADM. Airside disruptive weather clearing in progress: Community App update (DWS Level 3- Operations suspended due to (Snow/Sleet/Ice) from (DAY/TIME- Airfield to remain under positive ATC DAY/TIME) control if runway operations are only suspended to allow a runway clearing run. AODM to notify all stakeholders that DSW Level 3 has been activated via Airfield Operations Notice. Airfield handed over to the AODM if SNOCLO and expected to be SNOCLO for a Landside prolonged period of time. ADM to instruct the Control Room to issue the RFFS clearing runway and priority relevant CIM tile. ‘Runway Closure- Snow’ manoeuvring area routes. ADM receives updates from AODM and updates Airfield Operations clearing priority apron CPTM and CSDM. taxi lane and aircraft stand routes. 2024-5, Version 1 OFFICIAL – DISTRIBUTION LIST ONLY Part A, Section 2, Uncontrolled when printed C2 - Internal WINTER OPERATIONS PLAN, PART A SECTION 2 – AIRPORT RESPONSE AND NOTIFICATION AODM, CPTM, CSDM to provide regular updates to Staff rotation to ensure welfare as ADM on Aerodrome surface status. instructed by the AODM. ADM to brief all operational team leaders and third- Staff welfare arrangements made (hot party companies of a DWS Level 3. food, drinks) ADM to liaise with HAO/AODM’s to discuss snow AODM monitoring and assessing clearance times. movement area conditions. Customer Communications Coordination between RFFS SM and AODM of movement area conditions and EMA customer communication team will be on clearance progress. standby for all external communications to passengers in conjunction the airlines. MT fitter on site and to attend any vehicle breakdowns or equipment unserviceability’s. RCR updated every 4-hours to reflect current conditions and to ensure SNOWTAM does not expire after 8-hours. Landside Landside disruptive weather clearing in progress: - Heaths personnel begin Snow Clearing - ADM will instruct CPTM and CSDM teams to commence snow clearing of landside areas and associated pathways. ADM to continuously receive updates from the AODM. 2024-5, Version 1 OFFICIAL – DISTRIBUTION LIST ONLY Part A, Section 2, Uncontrolled when printed C2 - Internal WINTER OPERATIONS PLAN, PART A SECTION 2 – AIRPORT RESPONSE AND NOTIFICATION ADM to update communications every 30 minutes via the community app and CIM as required. ADM to strategically deploy personnel to provide adequate snow clearing support for the Landside operation. ADM will review disruption and impact on the operation. ADM to consider chairing a conference call with the community. Where major disruption is being experienced. The IMC will be activated as per procedure. 2024-5, Version 1 OFFICIAL – DISTRIBUTION LIST ONLY Part A, Section 2, Uncontrolled when printed C2 - Internal WINTER OPERATIONS PLAN, PART A SECTION 2 – AIRPORT REPONSE AND NOTIFICATION 3. Suspension of Operations 3.1 Suspension of Aerodrome Operations (Aerodrome Closed) If a snow event causes a SNOCLO, the AODM will announce “aerodrome closed due to snow” over channel 1. Initially, the aerodrome shall remain in positive control of ATC until all aircraft movements are confirmed to have ceased by ATC. Once all aircraft movements have ceased and it is confirmed by the AODM that the SNOCLO will be for a prolonged period, Air Traffic Control shall hand the Airfield over to the AODM. This broadcast will be made on Channel 1 in the following format: “CALL SIGN, confirming airfield now with the AODM. All vehicles permitted to cross red stop bars as required.” It is the responsibility of the AODM to monitor all vehicular access on the maneuvering area. Vehicles only operationally necessary and associated with snow removal are permitted to be under the AODM’s control. The aerodrome shall remain closed until the movement area surface is returned to a satisfactory state by the RFFS / Airfield Operations. The AODM will have the ultimate responsibility for confirming the operational status of the runway and associated movement area. This confirmation process should take place subsequent to a runway and movement area inspection conducted by both the AODM and AOS. During the aerodrome being in possession of the AODM CAT I RHP stop bars will remain illuminated. All snow clearing vehicles during airfield possession by the AODM are exempt in crossing red RHP stop bars. The AODM will brief all vehicles of this exemption as soon as confirmation via RTF by ATC that the AODM has possession of the airfield. Under no circumstances are vehicles that are not associated with the snow removal of the movement area and runway are permitted to cross red stop bars and positive ATC clearance remains in place with these vehicles. 3.2 Suspension of Runway Operations If a snow or icing event causes runway operations to be suspended but the taxiways and aprons are still serviceable the AODM will announce “runway operations suspended due to snow” over Channel 1. The airfield shall remain in full positive ATC control during suspended runway operations. If runway operations are suspended it is expected that the closure will not be for a prolonged period of time and a snow clearing or anti / de-icing run taking no greater than 60 minutes will be required to bring the surface state of the runway back to an operational level. Runway Operations Suspended Aerodrome Closed due to Snow (SNOCLO) 60 minutes 3.3 Runway AGL Requirements During the suspension of runway operations and SNOCLO, all CAT III runway lighting shall be extinguished including the runway centreline, runway TDZ and approach lighting system. The only AGL to remain illuminated are runway edge lighting, lead on lead off and stop end lighting at 1% intensity. 2024-5, Version 1 OFFICIAL – DISTRIBUTION LIST ONLY Part A, Section 2, Page 14 Uncontrolled when printed C2 - Internal WINTER OPERATIONS PLAN, PART A SECTION 2 – AIRPORT RESPONSE AND NOTIFICATION 3.4 Promulgation When an Aerodrome Closure is necessary, a Snow Closure (SNOCLO) message shall be issued via NOTAM. If circumstances dictate, the AODM may need to extend the closure period. The decision shall be agreed between the AODM, SM and ATC Watch Supervisor. 3.5 Return to Service (Normal Operations) Once the movement area surface has been returned to a satisfactory state, the following procedure shall be followed to return the movement area to operational use under the positive control of ATC: Ensure that all snow clearing vehicles and equipment have vacated the runway. The AODM shall confirm that all Airside Operations and snow clearing vehicles are aware of the status of the runway by making a general broadcast on Channels 4 and 5. Appropriate readbacks must be obtained to confirm the information has been received and understood by all parties. Ensure, where necessary, that the aerodrome has been safeguarded in accordance with procedures, and that all personnel are aware if the airfield is in Low Visibility Procedures. Complete a full movement area inspection. Upon closure, the RFFS will deploy personnel to undertake snow clearing duties, the AODM shall consult with the RFFS SM to confirm the that an appropriate level of fire category is available before allowing flight operations to resume. The SM will also confirm this with ATC. All snow clearing vehicles shall be briefed that normal operations resume and red stop bars are to be always abided by. On completion of the above actions, the AODM is to broadcast to ATC: East Midlands Tower, [CALL SIGN] all vehicles have vacated the maneuvering area. [Runway in use] RWYCC/ RWYCC / RWYCC / SURFACE CONDITION / SURFACE CONDITION / SURFACE CONDITION, Aerodrome now re-open at time [Zulu time] and back under your control. All vehicles to hold short of red stop bars. RCR to follow. [Any Situational Awareness Section remarks if applicable] 4. Major Disruption Major disruption due to inclement weather may impose a significant impact to operations, both landside, airside and to the wider travelling staff and public. In the event of major disruption, the ADM will activate procedures for the Incident Management Centre in line with standard procedures. All internal departments should ensure local major disruption plans are reviewed and cascaded to all Duty Management Teams. 2024-5, Version 1 OFFICIAL – DISTRIBUTION LIST ONLY Part A, Section 2, Page 15 Uncontrolled when printed C2 - Internal  WINTER OPERATIONS PLAN, PART A SECTION 2 – AIRPORT REPONSE AND NOTIFICATION PART 2 - ACCOUNTABILITIES AND RESPONSE SECTION 2- AIRPORT RESPONSE INITIATION AND NOTIFICATION SECTION 1- DEPARTMENTAL RESPONSIBILITIES 1. Operations Director (Accountable Manager) 11. Security Team Manager 2. Head of Airfield Operations 12. External Engineering – Motor Transport 3. Head of Airport Fire & Rescue Service 13. External Engineering – Civils Team Leader – Civils & Water 4. Airfield Operations Duty Manager 14. People Partner 5. RFFS Station Manager 15. Customer Communications – Social Media Lead 6. Air Traffic Watch Manager 16. All Colleagues 7. Airport Duty Manager 8. Control Room 9. Landside Support Manager 10. Customer Services Duty Manager SECTION 1 - ACCOUNTABILITIES AND RESPONSE SECTION 1 – ACCOUNTABILITIES AND REPONSE C2 - Internal WINTER OPERATIONS PLAN, PART A PART 2, SECTION 2 – COMMUNICATIONS SECTION 2 – ACCOUNTABILITIES & RESPOSE East Midlands Airport demonstrates its commitment to safety through the safety accountabilities or responsibilities assigned to each role. Whilst the ultimate accountability for safe operations rests with the Operations Director (OD), all personnel involved in winter operations are to be aware of their responsibilities for safety and must be suitability qualified, competent, and experienced to undertake the tasks expected of them. All levels of management are responsible for achieving the desired safety performance and require the full commitment and participation of the personnel involved. The success of winter operations is dependent upon personnel understanding their accountabilities and responsibilities. The Airport possesses a well-defined command and control framework designed to effectively oversee winter operations events. The primary goal of this command-and-control structure is to ascertain the optimal allocation of resources and their efficient utilisation to accomplish the objectives outlines in this plan. It is important that the implementation of complete command and control levels is essential for all winter operations events. Operational The Operational command level is led by the AODM in conjunction with the SM for airside and the ADM for landside and both will provide leadership to personnel to deal with winter operations on a practical level. The Operational team shall report directly to the HAO/HRFS and shall execute decisions and requests from the Operations Director, should it be operational. The Operational team will be formed by personnel on duty at the time, and supported from the control room by the ADM. In the event of significant and prolonged disruption, the ADM will initiate protocols for activating the Incident Management Centre in accordance with established procedures. 1. Operations Director Reporting to the Managing Director (MD) of East Midlands Airport, the Operations Director (Accountable Manager) is accountable for defining, deploying, and monitoring the airport’s resources in accordance with applicable regulations and as per the East Midlands Airport Aerodrome Manual and other documentation. 2. Head of Airfield Operations Reporting into the Operations Director (OD), the Head of Airfield Operations (HAO) holds overall responsibility for The Winter Operations Plan across the Aerodrome. The HAO is responsible for the planning, reviewing and implementation of this plan ensuring regulatory compliance is maintained. This includes its development and ensuring the necessary arrangements are put in place with personnel and organisations across the business. The HAO (or a designated deputy) is responsible for activation of ‘The Snow Plan.’ Their responsibilities include: Overall responsibility of ‘The Winter Operations Plan’ Ensure the plan is reviewed and updated annually, and that it is continuously maintained to reflect regulatory requirements and operational practices. Activation of the Snow Plan in accordance with the Disruptive Weather Status (DWS) 2024-5, Version 1 OFFICIAL – DISTRIBUTION LIST ONLY Part A (2), Section 1, Page 1 Uncontrolled when printed C2 - Internal WINTER OPERATIONS PLAN, PART A PART 2, SECTION 2 – COMMUNICATIONS Ensuring Winter Readiness meetings are carried out with internal departments and third- party companies. Ensuring all departments understand their role and responsibilities within The Winter Operations Plan. That enough suitably qualified and experienced personnel are made available for a snow clearance operation, and, if required, for a sustained period. That safe operating conditions exist on all operational airside areas through the coordination of frost and ice control and snow clearance operations as applicable. Minimising the impact of the operation and the environment, where possible and ensuring compliance with local and national environmental requirements Contract Management of aircraft anti-icer/de-icer collection operator Holding a post winter debrief with all internal departments and third-party companies 3. Head of Airport Fire and Rescue Service Reporting to the the Operations Director (OD), the Head of Airport Fire and Rescue Service (HFRS) holds overall responsibility for ensuring all snow clearing operations are carried out in accordance with The Winter Operations Plan. In addition, the HFRS will be the nominated deputy for the HAO and will be responsible for all the above in their absence. 4. Airfield Operations Duty Manager Reporting to the Head of Airfield Operations (HAO), the Airfield Operations Duty Manager (AODM) is responsible for the on-duty Airfield Operations team, the coordination of the winter operations plan, anti – icing plan and the overall safety of the Airfield out of the Head of Airfield Operations working hours. The AODM’s key responsibilities include: Monitoring meteorological conditions, forecasts, and warnings (via StormGeo and Vaisala) and disseminating them as necessary ensuring that enough personnel are available and deployed to ensure a coordinated approach to winter operations. The activation of anti/de-icing operations. Declaration of the airfield SNOCLO and Airfield Open. Inspection of the airfield movement area following periods of inclement weather, recording clearance data and anti/de-icing media used. Internal departmental briefings through the duty management system. Communication with the ATC watch Manager Communicating and informing the ADM of the Airfield status Maintaining consistent communication with control room 2024-5, Version 1 OFFICIAL – DISTRIBUTION LIST ONLY Part A (2), Section 1, Page 2 Uncontrolled when printed C2 - Internal WINTER OPERATIONS PLAN, PART A PART 2, SECTION 2 – COMMUNICATIONS Ensuring that the Airfield Operations has a method for recording the serviceability, availability, and location of all snow clearance equipment. Ensuring that Airfield Operations has a method for recording all anti-icing or de-icing activities and snow clearance operations. Ensuring aerodrome safety, compliance and airfield standards are maintained throughout snow clearing duties and post snow clearing duties. Ensuring compliance criteria assigned by regulation and the EMA winter operations plan is adhered to. Allocation of snow dump or snow melt areas. Liaison with the Global Reporting Format Lead (GRFL) that all runway surface reporting equipment and resourcing is serviceable, and staff are fully conversant with the assessment, measurement, and reporting of runway surface conditions. 5. RFFS Station Manager Reporting to the Head of Airport Fire and Rescue (HFRS), the Station Manager (SM) (ext. 2999) is responsible for the operation of Runway and Taxiway clearance. The SM is responsible for ensuring all staff and equipment are ready for Winter Operations issues. Their key responsibilities include: Directing snow or ice clearance operations and overseeing allocation of equipment and personnel for runway and taxiway activities. Confirmation the serviceability of the snow clearing equipment prior to a snow event. There is an adequate supply of media for the purposes of anti-icing and de-icing the airfield. That this plan is reviewed and updated on an annual basis and continuously maintained. Ensuring that safe operating conditions exist on all operational airside areas through coordination of frost. The accurate recording of areas anti/de-iced. This is now via Intellops Schmidt. All RFFS Station Manager have access to this webpage. 6. Air Traffic Watch Manager Reporting to the Head of Air Traffic Services (HATS), the ATC Watch Manager (WM) is responsible for the provision of ATC services in accordance with the East Midlands Airport Manual of Air Traffic Services Part 2. Their key responsibilities include: Switching on / off AGL when snowfall commences. Coordinating with the AODM and RFFS SM as to the tactical operational capability of the Airfield and flow restrictions for aircraft movements. 2024-5, Version 1 OFFICIAL – DISTRIBUTION LIST ONLY Part A (2), Section 1, Page 3 Uncontrolled when printed C2 - Internal WINTER OPERATIONS PLAN, PART A PART 2, SECTION 2 – COMMUNICATIONS Promulgating accurate airfield status information via the ATIS and essential information via RT. Promulgate and update SNOWTAM’s as required. 7. Airport Duty Manager Reporting to the Head of Control & Command, the Airport Duty Manager (ADM) is responsible for the oversight of the Winter Operations Plan and the management of any major distribution that may occur. Their key responsibilities include: Activation of the Incident Management Centre (IMC) if required via CIM. Ensuring the Operations Control Room Operatives are conversant with their responsibilities under the Winter Operations Plan. Ensure the Operations Control Room maintains detailed logs of clearance treatment activities/materials used in landside areas. Determine the need for activating staff call-out procedures. Ensuring communication with AODM and ATC regarding stand clearance, treatment priorities and availability. Provide up to date airfield status to the IMC. Promulgate to airlines, service partners and the press office. Initiating and managing the landside snow clearance or ice treatment operation. Consulting with the Landside Operations Manager, Car Park Team Manager and Customer Services Duty Managers to prioritising gritting operations around landside Area. Implement the Major Disruption plans as and when required. Record any contractor call outs. ADM to update CIM tile running log with additional information when required. Instruct Control Room to broadcast relevant communications via Community App. When required/relevant disruption messages to be broadcast on airport FIDS and check- in/boarding screens. 8. Control Room Reporting to the Airport Duty Manager (ADM) The Control Room are responsible for communicating out all Winter Operations notifications. Their key responsibilities include: Produce detailed Status Map with divert capacity in inclement weather. Ensure detailed logs are maintained of clearance treatment activities/materials used as and required for landside only. 2024-5, Version 1 OFFICIAL – DISTRIBUTION LIST ONLY Part A (2), Section 1, Page 4 Uncontrolled when printed C2 - Internal WINTER OPERATIONS PLAN, PART A PART 2, SECTION 2 – COMMUNICATIONS Provide the ADM and AODM with detailed information as and when required. Responsible for all communication to all Airport users/operators by updating the Airport Community App and send CIM notification out under instruction from the ADM. Coordination of stand outages for snow dump / snow melt areas assigned by the AODM. 9. Landside Support Manager Reporting to the Landside Operations Manager (LOM) the Landside Support Manager (LSM) is responsible for landside snow clearing and icing treatment. Out of hours, this will be completed by the Car Park Team Manager (CPTM). These responsibilities include: Liaison with the ADM on landside grit areas. Updating the ADM upon completion of areas treated. Support gritting of the terminal front areas; all passenger footpaths including Pathfinder House upon request from the ADM. Staff resourcing, rotation, and welfare. Landside winter equipment readiness, preparation and post winter operations stored correctly. Procurement and serviceability of landside grit bins. Staff training and procedural documentation is reviewed and in line with the latest Winter Operations Plan. All staff are in possession of relevant PPE. 10. Customer Services Duty Manager Reporting to the Customer Service Manager (CSM) The Customer Services Duty Manager is responsible for assisting with the landside operation and for ensuring customers within the terminal are kept informed and cared for. These responsibilities are owned by the Assisted Travel Operations Supervisor (ATOS) in the absence of a CSDM. These duties include: Snow clearance and preventative ice treatment of the following areas. Pathfinder House, Coach Park, Arrivals, Meet & Greet, walkways to Short Stay 1, Rapid Drop Off, walkways to the VIP car park, Short Stay 2, Mid Stay 1, Short Stay 3 and Building 113. Liaison in conjunction with the ATOS and ADM to assign Assisted Travel Assistant (ATA) duties. Staff resourcing, rotation, and welfare. 2024-5, Version 1 OFFICIAL – DISTRIBUTION LIST ONLY Part A (2), Section 1, Page 5 Uncontrolled when printed C2 - Internal WINTER OPERATIONS PLAN, PART A PART 2, SECTION 2 – COMMUNICATIONS Assignment and deployment of ATA’s in the terminal to provide updates. Ensuring all Assisted Travel Operations Supervisors are kept up to date with up-to-date operational information. 11. Security Team Manager Reporting into the Security Operations Manager (SOM) The Security Team Manager (STM) is responsible for: Gritting / removal of snow and ice treatment of all gatehouses including the footprint of all gatehouses, ramps and air lock footpaths with airside materials. Checking stock of airside grit in all gatehouses and liaising with the AODM to replenish as required. To attend all prewinter operations / disruptive weather briefings with the AODM in the Airfield Operations building To ensure all staff at gatehouses are aware of anti / de-icing operations taking place prior to icing treatment of the air lock roadways. 12. External Engineering- Motor Transport Reporting into the Head of External Engineering (HoEE) The Motor Transport Team Manager is responsible for: Serviceability and vehicle preventive maintenance of all winter operations equipment. Vehicle readiness during disruptive weather status (DWS) notifications. Ensure all communication devices are serviceable. To attend all prewinter operations / disruptive weather briefings with the AODM in the Airfield Operations building. Ensure staffing resources, readiness, and welfare. Attend to equipment failures and breakdowns as required. Liaison with AODM and SM on vehicular status. 13. External Engineering- Water Maintenance Manager & External Engineering Manager Reporting into the Head of External Engineering (HoEE) The Water Maintenance Manager is responsible for the maintenance and upkeep of all surface water drainage systems, to ensure that all surface water being discharged complies with the environmental permits pre-determined and discharged to a regulatory safe standard. In addition, the External Engineering Team Manager is 2024-5, Version 1 OFFICIAL – DISTRIBUTION LIST ONLY Part A (2), Section 1, Page 6 Uncontrolled when printed C2 - Internal WINTER OPERATIONS PLAN, PART A PART 2, SECTION 2 – COMMUNICATIONS responsible for deploying any spare personnel to aide and assist in any areas where necessary. Their responsibilities include: Coordinate any spare personnel to assist with snow clearing duties by maintaining communication with the AODM. During winter operations there will be an increased ri