Roles of Different Pharmacy Workforce PDF
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Mariano Marcos State University
2023
Janelyn V. Rojas
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Summary
This document is a presentation about the roles, competencies, and training requirements for different pharmacy support personnel. It is from Mariano Marcos State University and focuses on the roles of pharmacy assistants, aides, and technicians in different settings.
Full Transcript
Roles of Different Pharmacy Workforce Janelyn V. Rojas Associate Professor 5 [email protected] COLLEGE OF HEALTH SCIENCES Department of Pharmacy Outline Pharmacy support Competencies Roles personnel COLLEGE OF HEALTH SCIENC...
Roles of Different Pharmacy Workforce Janelyn V. Rojas Associate Professor 5 [email protected] COLLEGE OF HEALTH SCIENCES Department of Pharmacy Outline Pharmacy support Competencies Roles personnel COLLEGE OF HEALTH SCIENCES Department of Pharmacy Pharmacy Support Personnel Pharmacy Support Personnel Persons performing support functions Undergo a comprehensive standardized training program. Faller, E (2023). Dispensing I. Quezon City, Philippines: C & E Publishing, Inc. Pharmacy Aides Persons who assist the pharmacists in the different aspects of pharmacy operation based on established standard operating procedures and processes. With very minimal degree of independence or decision making. Without direct interaction with patients. Tubon, N. (2018). Pharmaceutical Jurisprudence and Ethics in the Philippine Setting. Quezon City, Philippines: MaxCor Publishing Pharmacy Assistants Persons who assist the pharmacists in the different aspects of pharmacy operation based on established standard operating procedures and processes. With very minimum degree of independence or decision making. May have supervised interaction with patients. Tubon, N. (2018). Pharmaceutical Jurisprudence and Ethics in the Philippine Setting. Quezon City, Philippines: MaxCor Publishing Pharmacy Technicians Persons who assist in compounding and dispensing of medicines in community, hospital, institutional and industrial settings or engaged in other activities under the supervision of the pharmacist. Work alongside pharmacists to help and support patients. Tubon, N. (2018). Pharmaceutical Jurisprudence and Ethics in the Philippine Setting. Quezon City, Philippines: MaxCor Publishing Competencies Required for the Different Support Personnel Training Regulations for Pharmacy Services NC III RA 7796 (Technical Education and Skills Development Act of 1994) Aims to train and develop competent pharmacy assistants/technicians that play a significant role in delivering pharmacy services in the country. Faller, E (2023). Dispensing I. Quezon City, Philippines: C & E Publishing, Inc. Training Regulations for Pharmacy Services NC III Qualification consists of competencies that a person must achieve to: Monitor the supply/inventory of Perform general pharmaceutical products housekeeping Handle and control Arrange and display Training Regulations for Pharmacy pharmaceutical products pharmaceutical Services NC III. (25 June 2016). https://www.tesda.gov.ph products Training Regulations for Pharmacy Services NC III Qualification consists of competencies that a person must achieve to: Dispense Demonstrate product knowledge on pharmaceutical medicines products Perform good laboratory Training Regulations for Pharmacy practices Perform vigilance Services NC III. (25 June 2016). https://www.tesda.gov.ph Training Regulations for Pharmacy Services NC III Qualification consists of competencies that a person must achieve to: Perform health promotion education Adhere to good manufacturing practices Training Regulations for Pharmacy Services NC III. (25 June 2016). https://www.tesda.gov.ph Competencies Pharmacy Assistant Accurate and methodical Responsible Pharmacy Assistant. (n.d.). https://www.healthcareers.nhs.uk Competencies Pharmacy Assistant Able to pay attention to detail Able to understand law and guidelines on medicines Able to explain clearly to members of the public Pharmacy Assistant. (n.d.). https://www.healthcareers.nhs.uk Competencies Pharmacy Technician Attention to detail and accuracy Dependability and reliability Effective communication Pharmacy Technician Career Overview. (n.d.). https://www.ashp.org Competencies Pharmacy Technician Problem-solving Stress management Continual learning Pharmacy Technician Career Overview. (n.d.). https://www.ashp.org Competencies Pharmacy Technician Organizational skills Collaboration and teamwork Efficient inventory management Pharmacy Technician Career Overview. (n.d.). https://www.ashp.org Competencies Pharmacy Technician Computer savvy Constant updating of knowledge Maintaining pharmacy equipment Pharmacy Technician Career Overview. (n.d.). https://www.ashp.org Competencies Pharmacy Aide Excellent customer service and interpersonal skills Computer knowledge Pharmacy Assistant. (n.d.). https://www.healthcareers.nhs.uk Competencies Pharmacy Aide Organizational skills Team player Good mathematical skills Pharmacy Technician Career Overview. (n.d.). https://www.ashp.org Roles of Different Support Personnel in the Dispensing Process Pharmacy Assistant Receive and validate Understand and Prepare and label items for issue upon approval of the prescriptions interpret prescriptions pharmacist Make a final check with the supervision of Record action taken and document in the pharmacist prescription book Issue medication to patient with the pharmacist supervision Faller, E., Hassali, M.. (2023). Dispensing 1. Quezon City, Philippines: C & E Publishing, Inc. Pharmacy Assistant Delivering medicines to other parts of a hospital or health center Answering customer’s questions face to face or by phone Pre-packing, assembling and labelling medicines List of Pharmacy Assistant Responsibilities and Duties (n.d.). https://www.greatsampleresume.com Pharmacy Assistant Preparing medicines Referring problems or queries to the pharmacist List of Pharmacy Assistant Responsibilities and Duties (n.d.). https://www.greatsampleresume.com Pharmacy Technician Assisting patients Checking the prescription, processing it and dispensing the medication to the patient Reporting adverse reactions to the pharmacist or assisting physician Maintaining patient records both in paper and electronically Pharmacy Technician Job Description (n.d.). https://www.openfarmtech.org Pharmacy Aide Helps pharmacists with administrative duties Answer telephone calls Handle money and stock shelves Perform clerical duties Pharmacy Aides Job Description (n.d.). https://www.openfarmtech.org Pharmacist and Pharmacy Support Workforce Relationship Discussion on pharmacy support workforce roles and skills. Explore the changing role of pharmacists and pharmacy support workforce cadres. How pharmacy support workforce cadres support the evolving clinical role of pharmacists. Pharmacist and Pharmacy Support Workforce Relationship Exploring the readiness of organizations for change and following good change management practices. Further examples of expanded roles of pharmacy support workforce. Developing pharmacy support leadership. References List of Pharmacy Assistant Responsibilities and Duties (n.d.). https://www.greatsampleresume.com Pharmacy Assistant. (n.d.). https://www.healthcareers.nhs.uk Pharmacy Technician Career Overview. (n.d.). https://www.ashp.org Pharmacy Technician Job Description (n.d.). https://www.openfarmtech.org Training Regulations for Pharmacy Services NC III. (25 June 2016). https://www.tesda.gov.ph Tubon, N. (2018). Pharmaceutical Jurisprudence and Ethics in the Philippine Setting. Quezon City, Philippines: MaxCor Publishing Comprehension Check Which pharmacy professional is responsible for dispensing medications, providing patient counseling, and ensuring medication safety? A. Pharmacy Technician B. Pharmacist C. Pharmacy Assistant D. Pharmacy Aide Which pharmacy workforce member typically assists pharmacists with tasks such as medication preparation, inventory management, and prescription processing? A. Pharmacist B. Pharmacy Technician C. Pharmacy Assistant D. Pharmacy Aide A pharmacy aide's role mainly involves: A. Filling and dispensing prescriptions B. Assisting pharmacists with clinical assessments C. Performing administrative and clerical tasks D. Providing medication counseling to patients Which pharmacy workforce member is responsible for preparing sterile medications, such as intravenous (IV) solutions, in a hospital setting? A. Pharmacist B. Pharmacy Technician C. Pharmacy Assistant D. Pharmacy Aide Which pharmacy workforce member is involved in conducting medication therapy management (MTM) services and providing patient education? A. Pharmacist B. Pharmacy Technician C. Pharmacy Assistant D. Pharmacy Aide Pharmacy technicians play a critical role in: A. Prescribing medications for patients B. Diagnosing medical conditions C. Ensuring accurate medication preparation and dispensing D. Managing patients' chronic health conditions Pharmacy aides can provide medication counseling to patients. A. True B. False Pharmacy assistants provide direct patient care, including medication counseling. A. True B. False Pharmacy technicians can diagnose medical conditions and prescribe medications for patients. A. True B. False In a community pharmacy setting, pharmacy technicians are often involved in: A. Collaborating with physicians on patient care plans. B. Providing medication counseling to patients. C. Managing pharmacy inventory and ordering medications. D. Diagnosing and treating medical conditions. Get in Touch With Us Send us a message or visit us City of Batac, Ilocos Norte, Philippines (63) 77-600-0459 [email protected] Follow us for updates facebook.com/MMSUofficial www.mmsu.edu.ph