Definition Of Communication PDF

DEFINITION OF COMMUNICATION TOPIC 1 LEARNING OUTCOMES: During the learning engagements, the learners are able to: 1. define what is communication; 2. identify and explain the various communication modes and how they help in expressing one‘s communication intent; 3. distinguish the difference b...

DEFINITION OF COMMUNICATION TOPIC 1 LEARNING OUTCOMES: During the learning engagements, the learners are able to: 1. define what is communication; 2. identify and explain the various communication modes and how they help in expressing one‘s communication intent; 3. distinguish the difference between and among the communication modes; and 4. use these communication modes appropriately depending on the context of the communication situation.  03 CONTEXT LANGUAGE 01 02 ELEMENTS OF COMMUNICATION COMPONENTS OF AN EFFECTIVE COMMUNICATION COMMUNICATION Communication can be defined as the process of transmitting information and common understanding from one person to another (Keyton, 2011). COMMUNICATION The word communication is derived from the Latin word, ― “communis” which means common. COMMUNICATION In our everyday lives, for a communication to be effectively transmitted, elements of communication must be present, and these include a.) Speaker, b.) Message, c.) Receiver, d.) Channel, e.) Feedback, and f.) Communicative Situation. LANGUAGE Language is a wonderfully rich vehicle for communication. It is a system of conventional spoken, manual, or written symbols by means of which human beings, as members of a social group and participants in its culture, express themselves. LANGUAGE The functions of language include communication, the expression of identity, play, imaginative expression, and emotional release. It has a system of rules (also known as grammar), a sound system (phonology), and a vocabulary (lexicon). LANGUAGE When people use language, they can understand each other because they belong to the same speech community. They can understand each other because of their speech community; people share the same set of rules in the language system. LANGUAGE While growing up, people acquire the languages used by those in the community. This is the process of language acquisition. The languages acquired while growing up are known as mother tongues, which may also be referred to as first languages. People discover later on that other languages are needed for various reasons. LANGUAGE These other languages may be referred to as second languages. People learn these languages by studying formally in school or informally on their own. This is a process of language learning. CONTEXT Context is the circumstances or environment in which communication takes place. Such circumstances may include the physical or actual setting, the value positions of a speaker or listener, and the relevance or appropriateness of a message conveyed. CONTEXT Different contexts can impact one‘s communication. Each communication type is governed by a particular circumstance. Hence, it is essential to pay attention to the interplay of factors surrounding the context of communication, which may be physical, cultural, social, and psychological in nature.  03 CONTEXT LANGUAGE 01 02 ELEMENTS OF COMMUNICATION COMPONENTS OF AN EFFECTIVE COMMUNICATION  TYPES OF COMMUNICATION ACCORDING TO MODE  A message may be imparted through these types: verbal-non-verbal and visual. While communication is often thought of as verbal, the non-verbal mode is equally essential as it enhances one‘s message.  VERBAL- NON- VISUAL ACCORDING TO VERBAL COMMUNI- COMMUNI- CATION MODE CATION  TYPES OF COMMUNICATION ACCORDING TO CONTEXT  In this sub-section, context in communication is referred to as a composite of people interacting with each other. Communication may also be classified according to context: (1) intrapersonal; (2) interpersonal. INTRAPERSONAL COMMUNICATION The Latin prefixes intra- means within or inside. Intrapersonal communication then means talking to oneself. Some label it as self or inner talk, inner dialogue. INTRAPERSONAL COMMUNICATION The Latin prefixes intra- means within or inside. Intrapersonal communication then means talking to oneself. Some label it as self or inner talk, inner dialogue. INTRAPERSONAL COMMUNICATION Intrapersonal communication can be defined also as communication with one‘s self, and that may include self-talk, acts of imagination and visualization, and even recall and memory (McLean, 2005). INTERPERSONAL COMMUNICATION Interpersonal communication can be defined as communication between two people, but the definition fails to capture the essence of a relationship. INTERPERSONAL COMMUNICATION The developmental view of interpersonal communication places emphasis on the relationship rather than the size of the audience, and draws a distinction between impersonal and personal interactions. ELEMENTS & PROCESS OF COMMUNICATION Basic Principles of Communication Effective Communication  In communication, there are set of rules or guidelines which are necessary to be followed in order to ensure effectiveness and proper communication. Any person which fails to meet or consider these principles will likely to fail as a speaker or writer. There principles are also critical in communicating as it completes everything about communication. GENERAL PRINCIPLES OF EFFECTIVE COMMUNICATION Since communication is a two-way process, it is significant that you know the principles to be observed to make it effective. For both oral and written communication, one should be able to apply the following principles: 1. Know your purpose in communicating. Are you communicating basically to inform, to entertain, or to persuade? While you may have more than one purpose, there is still a more dominant objective or reason why you communicate. 2. Know your audience. In both speaking and writing, you should know your audience as it will dictate the speaking or writing style you are going to employ. Consider the age, educational background, profession, culture, and other salient features of your listeners or readers. 3. Know your topic. You communicate essentially because you want to share something. In speaking situations, speakers are invited because they have something to share. 4. Adjust your speech or writing to the context of the situation. The environment in which your speech or writing is to be delivered determines the kind of language you will use. 5. Work on the feedback given to you. Once you receive comments from the listeners/readers, work on them. Take kindly to criticisms. In the long run, constructive criticisms will prove beneficial to you as you learn to address them. Principles of Effective Oral Communication 1. Be clear with your purpose. You should know by heart your objective in communicating. 2. Be complete with the message you deliver. Make sure that your claims are supported by facts and essential information. 3. Be concise. You do not need to be verbose or wordy with your statements. Brevity in a speech is a must. 4. Be natural with your delivery. Punctuate important words with the appropriate gestures and movements. Exude a certain degree of confidence even if you do not feel confident enough. 5. Be specific and timely with your feedback. Inputs are most helpful when provided on time.  Ethics in Communication Effective Communication  Ethics is defined as a set of rules or guidelines; these are theories as to which is right or wrong.  In communication, ethics is considerable important because it would likely guide everyone to effective communication. Theses ethical principles are universal in the sense that all people should consider these things because of their vitality in the communication process and effectiveness. Communication ethics emphasizes that morals influence the behavior of an individual, group, or organization thereby affecting their communication. Ethical Principles OF COMMUNICATION COMPLETENESS The message must be complete and geared to the receiver‘s perception of the world. The message must be based on facts and a complex message needs additional information and / or explanation. CONCRETENESS Concrete business communication is also about a clear message. This is often supported by factual material such as research data and figures. The words used as well as the sentence structure can be interpreted univocally. Nothing is left to the imagination. COURTESY In addition to considering the feelings and points of view of the target group, it is also important to approach the audience in a friendly and courteous manner. Use of terms that show respect for the receiver contribute towards effective communication. CORRECTNESS A correct use of language has the preference. In written business communication, grammatical errors must be avoided and stylistic lapses or a wrong use of verbs are not sufficient either in verbal communication. A correct use of language increases trustworthiness and the receiver will feel that they are taken seriously. CLARITY Clear or plain language is characterized by explicitness, short sentences and concrete words. Fuzzy language is absolutely forbidden, as are formal language and cliché expressions. CONSIDERATION In order to communicate well, it is important to relate to the target group and be involved. By taking the audience into account, the message can be geared towards them. CONCISENESS A message is clear when the storyline is consistent and when this does not contain any inconsistencies. When facts are mentioned, it is important that there is consistent, supporting information.