CTS1133C Software Configuration Activity 1 PDF

STUDY GUIDE CTS1133C: Software Configuration Activity 1: Written Exam 1 Study Guide 1. What is the interface between the user and the hardware as well as between the hardware and software applications installed on or executed by the compu...

STUDY GUIDE CTS1133C: Software Configuration Activity 1: Written Exam 1 Study Guide 1. What is the interface between the user and the hardware as well as between the hardware and software applications installed on or executed by the computer? a. Boot process b. Services manager c. Application manager d. Operating system 2. Where can a technician control the boot process? a. Services window b. Task Manager c. BIOS/UEFI BIOS d. Startup folder 3. What are the two ways a user can interact with an operating system? (Choose two.) a. Inteli-key b. Edge c. Command line d. Task Manager e. GUI 4. Which OS is not proprietary (owned by a particular company)? a. macOS b. Linux c. macOS d. Windows 5. A 32-bit application can be loaded on a computer that has a 64-bit processor. a. True b. False 1 | Center for eLearning  STUDY GUIDE CTS1133C: Software Configuration 6. Why should a newly hired technician be concerned that a company is running an operating system that is end-of-life? a. Cost b. Internal users c. Security d. Updates 7. What is BitLocker? a. It protects (encrypts) data. b. It is a cloud storage solution. c. It is a network storage solution. d. It is a personal storage space. 8. What is the term used to describe how Windows handles searching for files and folders? a. Active Directory b. BitLocker c. EFS d. Indexing 9. Refer to the image. What is the significance of the D:\ in the address line? a. It is a subdirectory off of the root directory. b. It is a folder located off of the root directory. c. It is the drive letter associated with the storage media that holds this data. d. It is the start of the file or folder name. 10. Which portion of the desktop is used to eject flash drives? a. Start button b. Tiles c. Quick Launch bar d. Notification area 2 | Center for eLearning  STUDY GUIDE CTS1133C: Software Configuration 11. How can a technician get a context menu to appear? a. Hover over a hotspot until the menu appears. b. Right-click or tap and briefly hold on an option. c. Left- and then right-click an option. d. Triple click on an option. 12. Which Windows application is used to copy and move files and folders? a. Edge b. Internet Explorer c. Windows Explorer d. Bluetooth 13. Which punctuation mark always follows a drive letter in File Explorer? a. comma b. colon c. semicolon d. period 14. You can modify where Windows searches for files and folders. a. True b. False 15. Which Windows file system supports encryption and compression? a. OS X b. NTFS c. FAT64 d. FAT32 16. Compressing a file or folder has no effect on the system except to save disk space. a. True b. False 17. When would a technician use the WinRE environment? a. When an update caused the system to run slower b. When Windows will not boot c. When the connectivity to the wireless printer no longer works d. When needing to work from a command prompt 3 | Center for eLearning  STUDY GUIDE CTS1133C: Software Configuration 18. A file's name consists of a filename and a(n) ________________. a. path b. type c. folder d. extension 19. Which part of a filename gives the technician a hint as to the application that created it? a. path b. extension c. size d. folder stored in 20. Can files deleted from a hard drive be recovered easily? a. Yes, from the recycle bin b. No they are permanently deleted when deleted from a hard drive (unlike all external media) c. Yes, from Documents > Deleted folder d. No because even though they still can be retrieved, it takes special software and thus is not "easily" removed 21. Which Windows option is used to access icons or links used to configure a computer? a. Registry b. Control Panel c. Windows Explorer d. Quick Launch 22. Which type of Windows OS recovery option would be used to create a backup of the operating system as well as user files? a. Recovery Drive b. System Repair Disk c. System image d. Recovery disc 4 | Center for eLearning  STUDY GUIDE CTS1133C: Software Configuration 23. What indication is given that a radio button is enabled? a. a check mark beside the option b. the circle is darkened c. words appear in the textbox d. the option has a plus sign or a down arrow beside it 24. Refer to the image. What is the significance of the words Home? a. It is the start of the file or folder name. b. It is a folder located off of the root directory. c. It is the drive letter associated with the storage media that holds this data. d. It is a subdirectory off of a folder that resides in the root directory. 25. Refer to the image. What is the significance of the word Kindergarten? a. It is a subdirectory off of a folder that resides in the root directory. b. It is the name of a tile that links to a shortcut. c. It is a folder located off of the root directory. d. It is the name of the subfolder that resides in the sufolder called Logan education (which resides in a folder called Home). 26. Which recovery option has a backup of the operating system, but doesn't contain any user files or applications? a. WinRE b. System image c. Recovery drive d. Backup disk 5 | Center for eLearning  STUDY GUIDE CTS1133C: Software Configuration 27. Which recovery option would be good to do after you install all your applications on a new computer? a. Recovery drive b. System image c. Recovery partition d. WinRE 28. What is the Windows database that contains every software and hardware configuration called? a. WinRE b. Settings c. Control Panels d. The registry 29. Microsoft has been moving many of the computer features from Control Panels to _______. a. Settings b. WinRE c. The registry d. Tiles 30. A file name has two parts: (1) the name of the file and (2) ????. What is the second part? a. A home folder b. An extension c. The root drive letter d. A folder/directory name 31. What is the core of a computer's operating system? a. Kernel b. CPU or processor c. RAM d. Commands 32. Using good grammar and writing in a complete sentence, describe one way for a technician to stay current in the field of IT. Remember that grammar counts up to 50% of the question value. 33. In the filename Opsys_Quiz 4.docx, what is the file extension? a. docx b. Opsys_Quiz 4.docx 6 | Center for eLearning  STUDY GUIDE CTS1133C: Software Configuration c. Opsys d. 4 34. A student has opened the command prompt Windows window and the prompt is as follows: C:\Users\Cheryl> The technician types the following command: CD\ What is the result of issuing this command? a. The prompt changes to C:\Users>. b. The computer responds with a message that states the syntax of the command is incorrect. c. The computer responds asking for the path to the source. d. The prompt changes to C:\>. 35. A student has opened the command prompt Windows window and the prompt is as follows: C:\Users\Cheryl> The technician types CD.. What is the result of issuing this command? a. The prompt changes to C:\Users>. b. The computer responds with a message that states the syntax of the command is incorrect. c. The computer responds asking for the path to the source. d. The prompt changes to C:\>. 36. What Windows command is used to create a directory? a. CD b. MAKE c. CREATE d. MD 37. The ____ is the starting point for all Windows directories. a. beginning b. root directory c. home directory d. flash 7 | Center for eLearning  STUDY GUIDE CTS1133C: Software Configuration 38. A student has opened a command prompt Windows window. The student wants to do work on the flash drive, which is assigned F:. What does the student type (be very specific) to get the prompt to show on the F: drive? 39. Consider the following path: C:\Users\Cheryl\Documents\Chap1.docx What folder actually holds the Chap1.docx file? a. Users b. Cheryl c. Documents d. Chap1 40. Match the file extension with the script language that can create a file of that type. Script Language Extension 1. Shell A..sh 2. Windows B..bat 3. Powershell C..ps1 4. JavaScipt D..js 41. What is the difference between a system environment variable and a user environment variable? a. The system environment variable cannot be changed by a user. b. The system environment variable must be changed through a Windows Control panel. c. The user environment variable is a text file whereas the system environment variable is a binary file. d. The system environment variable is stored with the OS files, whereas the user environment variable is stored in the root directory. 42. Which scripting term is used to describe a named memory location? a. Selection b. Input c. Variable d. Keyword 8 | Center for eLearning  STUDY GUIDE CTS1133C: Software Configuration 43. Which scripting function is given a name? a. Selection b. Variable c. Keyword d. Loop 44. Which scripting function can specify a memory location that contains data such as an integer, floating point number, or text? a. Input b. Selection c. Loop d. Variable 45. A technician is writing a batch file script and wants to use a variable called Nstudents and set the starting value to 0. Which command would be used? a. Nstudents = 0 b. var Nstudents = 0 c. set Nstudents=0 d. Nstudents=0 46. In scripting what is a set of numbers that are dealt with as text called? a. strings b. loops c. alphanumeric characters d. integers 47. What command is used in a batch file to signify a comment (words that describe what the script is doing)? a. # b. com c. rem d. // 9 | Center for eLearning  STUDY GUIDE CTS1133C: Software Configuration 48. When writing a script, what does the >= relational operator mean? a. Greater than b. Greater than or equal to c. Less than or equal to d. Less than 49. What command would a technician use to edit the registry? a. reg b. regedit c. regmod d. edit 50. When considering logic, which operator returns a FALSE only if both sides of the expression are false? a. AND b. EQUALS c. NOT d. OR 51. What command is used to list the contents of a Windows directory? a. dir b. list c. show d. cd 52. A technician is stumped. Everything he has tried has not changed the symptoms. What is one thing the student could do to change his perspective? Write your answer in a minimum of one complete sentence using grammar. Keep in mind that a maximum of 50% of the question's worth can be deducted for grammar. 53. Which type of variable tells the computer where to find a specific program? a. value b. application c. user d. environment 10 | Center for eLearning  STUDY GUIDE CTS1133C: Software Configuration 54. The set of symbols and rules used to create instructions in JavaScript is its ________. a. Value b. Syntax c. Keywords d. Variables 55. Why would a technician use a script? a. To train junior technicians b. To train users c. To automate a task or set of tasks d. To help with IT inventory 56. Each scripting language has its own syntax and commands. a. True b. False 57. What is the result of a technician typing command into the search text box and pressing the Enter key? a. A list of commands that can be issued are displayed. b. The operating system version of the command window is shown. c. A command prompt window appears. d. An error message is presented. 58. Which answer is an example of a command prompt (prompt) within the Windows environment? a. cd\ b. dir c. G: d. C:\WINDOWS\system32> 59. Consider the following command prompt: G:\> What is the significance of this prompt? a. It is the drive letter assigned to any computer that has a flash drive attached. b. It is the root directory of the drive that has the drive letter G:. c. The first flash drive attached to a computer is given this drive letter. d. This is the name of a directory on the hard drive. 11 | Center for eLearning  STUDY GUIDE CTS1133C: Software Configuration 60. Refer to the graphic. How many folders are on the flash drive? a. 1 b. 5 c. 6 d. None 61. Refer to the graphic. How many files are in the root directory of the flash drive? a. 1 b. 5 c. 6 d. None 12 | Center for eLearning  STUDY GUIDE CTS1133C: Software Configuration 62. What is the significance of the words OCT-18-2022 in the graphic shown? (Refer to the graphic.) a. It is the latest date that any changes were made. b. It is the name of a file. c. It is the date a directory was created or updated. d. It is the name of a folder. 13 | Center for eLearning  STUDY GUIDE CTS1133C: Software Configuration 63. Refer to the graphic. What can be said about the file called 9780135380192_lab01_cs.pdf? a. It is a child folder. b. It is contained in the root directory. c. It is a file contained in a subdirectory. d. It is the name of a directory. 14 | Center for eLearning  STUDY GUIDE CTS1133C: Software Configuration 64. A technician is confused about the output shown once the tree command was issued from a Windows command prompt. How could the technician determine which switches or options are available to be used with the tree command? a. The technician could type help from a command prompt. b. The technician could type the following command from a command prompt: tree /? c. The technician could type the following commands from a command prompt: tree help d. The technician could type a ? at the prompt and press ENTER. 65. When would a technician ever use an asterisk (*) when issuing a command from a command prompt? a. When a technician is entering a command and wants the output issued in a continuous stream of pages. b. When the technician is entering a command and wants the command issued from the root directory. c. When the technician is entering a command that would do a particular function based on a single character. d. When the technician wants the command being issued to do that function on any number (an unlimited number) of characters. 66. Consider the following command being issued from a command prompt: C:\> copy C:\Windows\System32\format.com E:\ What is the purpose of this command? a. It formats the drive that has the drive letter E:. b. It copies a file located in a subdirectory to the drive that is assigned the drive letter E:. c. It removes the file from its current location and moves it to the root directory of the drive that is assigned the drive letter E:. d. It copies a file from the root directory of the drive that is assigned the drive letter C: to a drive that is assigned the drive letter E:. 67. Consider the following command being issued from a command prompt: C:\> copy C:\Windows\System32\format.com E:\ What is being copied? a. A file with the filename of format.com b. The contents of a subdirectory found on the drive that has been assigned the drive letter C: c. The contents of a subdirectory found on the drive that has been assigned the drive letter E: d. The contents of the drive that has been assigned the drive letter C: 15 | Center for eLearning  STUDY GUIDE CTS1133C: Software Configuration 68. Consider the following command being issued from a command prompt: C:\> copy C:\Windows\System32\format.com E:\ What will be a result of this file being issued assuming that the directories, files, and drive letters are all correct? a. The format.com file will be moved from a subdirectory on the C: drive to the root directory of the E: drive. b. The format.com directory will be both on the C: drive and on the E: drive. c. The format.com file will be within a subdirectory on the C: drive and on the E: drive. d. The format.com directory will be created on the drive that has been assigned the drive letter E:. 69. What are two file extensions used with Windows executable files that are used to start Windows applications? (Choose two.) a..zip b..exe c..ps1 d..js e..com 70. A corporate user suspects the night guard of using her computer in off hours. She asks the technician to verify. Which Windows tool will the technician use? a. Event Viewer b. Task Manager Users tab c. System Configuration Users tab d. Registry Editor 71. Which Windows tool sets the software that initializes the ability to print to start when the Windows computer boots? a. Task Manager b. Device Manager c. Services d. Disk Management 16 | Center for eLearning  STUDY GUIDE CTS1133C: Software Configuration 72. Which Windows utility creates a snapshot of the system that could be used to return the system to an operable state? a. Hyper-V b. Task Manager c. Boot Manager d. System Restore 73. Which Windows tool is used to view startup applications, services, and tools in one window? a. System Configuration b. Registry Editor c. Device Manager d. Performance Monitor 74. Which task is not a preventive maintenance task for your Windows operating system? a. Ensure service packs and patches are applied. b. Backup data. c. Use an antivirus/antimalware application. d. Run Task Manager in the background to monitor rogue applications. 75. Which statement is true about connecting to a remote computer using the Remote Desktop utility? a. Windows Home Premium is the minimum Windows version that can use Remote Desktop. b. Port 80 and 443 must be open through any firewall between the two devices. c. A username/password on the remote computer is required to access it. d. The user must grant permission for the remote computer to be accessed. 76. Using good grammar and at least one complete sentence, list one way to avoid burnout in an IT job. Note that grammar can count up to 50% of the question's value. 77. Which Windows tool is used to determine the time and date a Windows application was installed? a. Task Manager b. Event Viewer c. Services d. Disk Management 17 | Center for eLearning  STUDY GUIDE CTS1133C: Software Configuration 78. Could a person with Windows 8 Home Basic upgrade to Windows 10 Pro if the computer met the hardware requirements? a. Yes b. No 79. Which Windows file system would most likely be used in a corporate environment for images placed on removable media? a. exFAT b. NTFS c. ext3 d. ext4 80. What software allows the Windows operating system to recognize a piece of hardware? a. Devapp b. Process ID c. Service d. Device driver 81. When installing Windows and selecting a network type, which network type would be suited for the corporate environment for a company with 100 employees? a. Workgroup b. HomeGroup c. Domain d. Groups 82. Where would a technician update the boot order for a Windows computer? a. msconfig b. BIOS/UEFI c. Computer Management console d. Task Manager e. Device Manager 83. Which boot option would be used if Windows does not boot properly after an update was applied? a. Safe Mode b. Computer Management console c. Command Prompt d. System File Checker 18 | Center for eLearning  STUDY GUIDE CTS1133C: Software Configuration 84. What is the most common way a technician applies configurations to a Windows computer? a. Configurator b. Registry c. Computer Management console d. Control Panels or Settings 85. A technician is troubleshooting a Windows computer that has had several printers installed over the lifetime of the computer. The owner has bought a new printer and it worked last month, but has stopped working. The technician verifies that it is the default printer, but suspects some of the other printer models still showing are interfering with the new printer model. What tool would the technician use to disable the old printers to see if this is the case? a. Devices and Printers b. Task Scheduler c. Device Manager d. Registry Editor 86. Which tool is used to determine the Windows driver version? a. Services b. Device Manager c. Event Viewer d. Task Scheduler 87. Where does Windows store passwords and login details for a particular user? a. BIOS/UEFI b. Credential Manager c. C:\Windows\System32\Configuration d. Storage Spaces 88. Which Windows disk management option would be used to create a flexible data storage option from a USB drive and an eSATA drive that is seen as one drive letter? a. Storage Spaces b. RAID 0 c. RAID 1 d. RAID 5 19 | Center for eLearning  STUDY GUIDE CTS1133C: Software Configuration 89. Which type of Windows boot process is used in conjunction with the PXE BIOS/UEFI option? a. in-place upgrade b. Multiboot c. Network d. Recovery 90. A new driver is causing a computer problems and the technician is trying to perform a driver roll back, but it is not allowing her to do so. Which Windows user group is allowed to do this? a. Users b. Technicians c. Administrators d. ITStaff 91. Which Windows tool is used to set the time and day to wake the Windows system up to apply updates? a. Disk Management b. Device Manager c. Services d. Task Scheduler 92. Which Windows tool is used to determine whether a hard drive is recognized as online within the Windows environment? a. Event Viewer b. Task Manager c. Services d. Disk Management 93. Which utility is used to deal with a Windows application that allows no interaction? a. Task Manager b. Event Viewer c. Disk Management d. Services 20 | Center for eLearning  STUDY GUIDE CTS1133C: Software Configuration 94. When would the bootrec /fixmbr command be used? a. When the computer shows the Invalid boot disk error b. When you want to install more than one operating system c. When you suspect one or more of the Windows operating system files have been compromised d. When you want to record/log what happens as the computer boots 95. This question requires three (3) answers for full credit. List three steps to be taken before installing Windows. 96. Which Windows tool can limit and control the number of applications used to boot the computer? a. taskmgr b. regedit c. msconfig d. diskpart 97. Which Windows setting would be used to enable Windows PowerShell, Hyper-V, or Microsoft's Print to PDF option? a. Performance Monitor b. System Configuration c. Task Manager d. Turn Windows Features On or Off 98. Which Windows performance tool would a technician use first to see if a computer has enough hardware resources when a particular application executes? a. Reliability Monitor b. Task Manager c. Device Manager d. Services 99. What is the purpose of the Windows System Restore utility? a. Backup all operating system and data files. b. Take a snapshot of the registry and important system files at a specific point in time. c. Restores the computer back to the time it was when the computer was first purchased. d. Used first when nothing appears when a computer boots, but nothing appears on the screen, the display works and is attached. 21 | Center for eLearning  STUDY GUIDE CTS1133C: Software Configuration 100. The key piece of software that provides an interface between the user and installed hardware is a(n) _____. a. Time machine b. Application c. Operating system d. Registry 101. What is the core of a computer's operating system? a. CPU b. Kernel c. RAM d. Commands 102. Programs and drivers written for 64-bit systems can run on 32-bit systems. a. True b. False 103. Backward compatibility means that a new application can still process data from older software. a. True b. False 104. A folder and a directory in Windows are the same thing. a. True b. False 105. Consider the following Windows path: C:\Users\Karl\NewFiles\Review.docx Which is/are the subfolder(s)? Select any that apply. a. Users b. Karl c. C: d. NewFiles e. Review f. Review.docx 22 | Center for eLearning  STUDY GUIDE CTS1133C: Software Configuration 106. Consider the following: F:\ISM4220\2020\Quiz4.xlsx What is the extension? a. xlsx b. F: c. ISM4220 d. Quiz4.xlsx 107. Most scripts are created as a _____ file. a. Text b. Word c..csv d. HTML 108. Which Windows command would a technician use to apply a change to the security policy? a. bootrec b. regedit c. mstsc d. gpupdate 109. The value of a variable is stored in the computer's memory as a specific _____. a. ASCII code b. Data type c. String d. Integer 110. _____ are included in a script to explain what the script or a portion of the script does, but are ignored by the computer when the script runs. a. Comments b. Variables c. Commands d. Syntax lines 23 | Center for eLearning  STUDY GUIDE CTS1133C: Software Configuration 111. Consider the following command: format d: /fs:ntfs /v:Corp /p:2 Which type of file would have this line as a part of it? a..py b..bat c..js d..vbs 112. Consider the following path: C:\Users\Cheryl\Documents\Chap1.docx. Which of the following is the file extension? a. Users b. Cheryl c. docx d. Chap1 113. Deleted files from the hard drive can be recovered from the Windows Recycle Bin. a. True b. False 114. File and folder compression can degrade computer performance. a. True b. False 115. What should a technician create before making changes to the Windows registry? a. boot disc b. backup tape c. master disc d. registry backup 116. Consider the following directory structure from the F: drive root directory: 2017_Term (directory) CompRepair (subdirectory) Opsys (subdirectory) Cisco8 (subdirectory) VoIP (subdirectory) If the prompt is C:\2017_Term> and you want to move into the VoIP subdirectory, what command do you type? a. CD VoIP b. CD.. c. CD C:\ d. CD C:\VoIP 24 | Center for eLearning  STUDY GUIDE CTS1133C: Software Configuration 117. The Windows database that stores hardware and software configuration information is called the _______________. a. Task Manager b. Disk Manager c. WinDat d. registry 118. What is the registry editor used in Windows? a. notepad b. regedit c. wordpad d. editor 119. What Windows command would be used on a computer where a specific application has stopped? a. taskkill b. net stop c. quit d. stop 120. What Windows command is used to change the file from being read-only to being able to be edited? a. gpresult b. attrib c. rd d. regedit 121. What Windows command is used to list all files in a particular directory? a. tasklist b. sfc c. dir d. attrib 25 | Center for eLearning  STUDY GUIDE CTS1133C: Software Configuration 122. What Windows command is used to verify and optionally repair operating system files? a. attrib b. gpresult c. tasklist d. sfc 123. What Windows command is used to delete a directory? a. del b. cd c. rd d. regedit 124. The __________ and __________ file extensions are used with Windows executable files. a. docx b. doc c. com d. pdf e. exe 125. Which Windows setting would be used to enable Windows PowerShell, Hyper-V, or Microsoft's Print to PDF option? a. Turn Windows Features On or Off b. Task Manager c. Performance Monitor d. Device Manager 126. When Windows boots, nothing appears on the screen. If the display is powered on and attached, which Windows tool would be best to try first? a. System Restore b. Safe Mode c. Command Prompt d. Reset Your PC 26 | Center for eLearning  STUDY GUIDE CTS1133C: Software Configuration 127. Device drivers are specific for a particular Windows operating system version. a. True b. False 128. Existing restore points are deleted if Windows is reinstalled. a. True b. False 129. Microsoft requires Windows 7 activation within 10 days of installation. a. True b. False 130. Which Windows startup mode starts with a limited number of device drivers? a. System Repair b. Safe Mode c. Diagnostic Mode d. Device Limited Mode 131. Which Windows Advanced Boot Option is best to use if a computer stalls or slows down? a. Device Manager b. Safe Mode c. Enable low-resolution video d. Safe Mode with Command Prompt 132. What is the maximum amount of RAM that can be recognized by any version of 32-bit Windows? a. 1GB b. 2GB c. 8GB d. 4GB 133. Which Windows tool can limit the number of applications used to boot the computer? a. taskmgr b. regedit c. msconfig d. diskpart 27 | Center for eLearning  STUDY GUIDE CTS1133C: Software Configuration 134. Which performance tool would a technician use first to see if the computer has enough hardware resources when a particular application executes? a. Event Viewer b. Task Manager c. Regedit d. Device Manager 135. You just installed a new sound card and loaded the driver, but when Windows 7 boots, the computer locks. What boot option should you use to help with this problem? a. Last Known Good Configuration b. Command Prompt Only c. Command Prompt with Networking d. Configuration Mode 136. What Windows tool would you use to run a test of hard drive reads per second and writes per second to see if the drive is causing slowdown issues. a. Devices and Printers b. Device Manager c. Performance Monitor d. Disk Management 137. Which Windows tool would you use to configure a specific number of processors the computer uses to boot the computer? a. Folder Options b. System Repair c. Device Manager d. msconfig 138. What Windows tool will you use if you suspect one of the DDR4 modules has an issue? a. Windows Memory Diagnostics Tool b. Safe Mode c. Safe boot d. Services 28 | Center for eLearning  STUDY GUIDE CTS1133C: Software Configuration 139. What Windows tool will you use to restart the program that allows the print spooler to function? a. Device Manager b. Services c. System Restore d. Event Viewer 140. Which Windows tool will you use to disable a computer vendor app that keeps running every time the computer boots trying to get the user to buy storage space? a. Services b. Safe Mode c. msconfig d. Task Scheduler 141. Which Windows tool will you use to halt a misbehaving app? a. Task Manager b. Safe Mode c. System Restore d. regedit 142. What Windows tool would be used to view system files through Windows Explorer or File Explorer? a. Safe Mode b. Folder Options c. Disk Management d. Task Scheduler 29 | Center for eLearning