Michelin North America Contractor Safety, Environmental, and Quality Training PDF

I. Safety Philosophy II. General Safety Rules and Policies A. Access B. Incident and Injury Reporting C. Michelin Dress Code Policy D. Tobacco Use Policy E. Cell Phone Usage F. Social Media G. Parking Policy H. PPE...

I. Safety Philosophy II. General Safety Rules and Policies A. Access B. Incident and Injury Reporting C. Michelin Dress Code Policy D. Tobacco Use Policy E. Cell Phone Usage F. Social Media G. Parking Policy H. PPE I. Property Removal III. Life-Saving Rules 1. Training and Authorization 2. Integrity of safety devices 3. LOTOTO 4 Traffic 5. Specific Interventions 1. Confined Space Entry 2. Fall Protection 3. Mobile Equipment Operation 4. Hot Work Process IV. General Safety Procedures A. Pedestrian Safety Procedures B. Heat Stress Response C. Ergonomics D. Alarms E. Hazard Chemical Communication and Labeling F. Safety Data Sheets G. US9 Respirator Protection Procedure H. Electrical Safety I. Job Analisis J. Security Awareness K. C-TPAT L. C.O.R.P. V. Environmental Awareness A. Objectives B. MEMS C. Friable Asbestos D. SPCC E. P.R.I.D.E F. waste segregation bins G. Fire Prevention H. Combustible Dust VI. Michelin's Commitment to Quality A. Why and What: Cardinal Quality Rules B. What’s next INTRODUCTION Welcome to the Michelin North America Contractor Safety, Environmental, and Quality Training. This training is essential for ensuring that all contractors understand and can apply the safety protocols, policies, procedures, and quality standards required for a productive work environment at Michelin. We'll cover critical information that protects employees, their colleagues, and the integrity of our operations. In this video, we will focus on six major training sections. 1. Our Safety Philosophy 2. General Safety Rules and Policies 3. Cardinal Safety Rules 4. General Safety Procedures 5. Environmental Awareness 6. Michelin’s Commitment to Quality Safety Philosophy At Michelin North America, safety is our top priority. We are committed to providing all employees with a safe and healthy workplace, adhering strictly to company policies and federal, state, provincial, and local regulations. Our guiding principle is that all injuries can be prevented. Management is responsible for ensuring a safe work environment and promoting the well-being of our employees. Accident prevention is integral to our business, forming the foundation of our operations. II. General Safety Rules and Policies A. Access All persons must show their Government ID and have a proximity badge to swipe in. All vehicles entering the main gate must have a parking permit and display the company name and logo. Duplicate badges are prohibited, and all badge issues must be reported to Security. Visitors must be pre-approved, sign a confidentiality form, and wear appropriate safety gear. B. Incident and Injury Reporting All injuries, near-misses, or potential injury symptoms must be reported immediately. Prompt reporting ensures that proper medical care is provided and hazards are swiftly addressed. Each contracting company must have a procedure for reporting, investigating, and managing employee injuries or illnesses. Upon reporting, an investigation must be conducted to identify the root cause and implement corrective actions. Michelin reserves the right to question the safety of any contract employee on-site and may restrict access if deemed necessary. US9 Contact Numbers Kevin Potter- Facilities Contract Manager: 580-504-8337 [email protected] Lisa Richards– US9 RGEP (Safety Manager) 580-504-5270 [email protected] Preston Jolly- Safety/Fire Engineer: 580-465-1753 [email protected] Stony Mitchell Safety/Security Engineer: 580-467-5820 [email protected] Tristan Johnson Safety Engineer: 580-504-2274 [email protected] J.R. Hutson 580-238-0202 [email protected] US9 Medical: 580-221-2216 US9 Security: 580-221-2204 US9 Security Supervisor: 580-221-2200 For in-plant emergencies, please dial 2911 on in-plant phones or 580-221-2204 or 580-221-2216 on a cell phone } Pause this video and write the phone number you are likely to call in case of an emergency. This will be on your quiz. C. At Michelin, we’re committed to ensuring a safe environment for everyone. This means adhering to our general safety rules, including wearing the appropriate clothing and safety gear and maintaining a clean and organized work environment. Our dress code is designed to keep employees safe while on the job. This policy applies to all employees, contractors, and suppliers within the US9 facility, including all areas inside the turnstile. Manufacturing Areas: Ear protection and jewelry restrictions apply when an employee enters the manufacturing areas, defined as any space inside the shop floor doors. Safety shoes and hair requirements must be followed, except when traveling directly to and from lockers during shift change. Clothing Requirements: All clothing must be in good repair, with no holes, tears, or frayed edges. Skirts and dresses are not allowed in manufacturing areas. Shorts must be no shorter than three inches above the knee. Shorts and pants must be hemmed, with no cut-offs or frayed edges. Patches are acceptable if neat. No bicycle shorts, form-fitting shorts or pants, tights, or leggings as pants. Sleeveless shirts must be hemmed and open no more than six inches below the armpit. Shirts must cover the torso, including the midriff. Clothing with offensive language, images, or slurs is prohibited. Loose shirts or tails that could pose a safety hazard must be tucked in. Jewelry and Accessories:  Finger rings, watches, and bracelets are not allowed in manufacturing areas. Earrings must be stud-type, no larger than the earlobe, and cannot be metallic. No open gauges larger than half an inch are permitted. Body jewelry must not pose a safety hazard, and open loops larger than half an inch are prohibited. Necklaces cannot extend past the chin. Footwear: Only footwear rated ANSI Z41 or ASTM F2413-05 for impact and compression are authorized in manufacturing areas. Non-safety shoes may only be worn when traveling to and from lockers during shift change. Heels and toes must be covered at all times. Hair and Beard Requirements: Hair longer than shoulder length must be secured behind the head in a ponytail, bun, hairnet, or hat. Ponytails longer than shoulder length must be further restrained by tucking into the shirt, hairnet, or hat. Beards over three inches must be secured to shorter than three inches with a beard net or other method to prevent entanglement. Here are examples of inappropriate work attire: Apparel not in good repair Mini-skirts or cut-offs Halter tops, tank tops, spandex tops, or muscle shirts Shirts with cut-out sleeves Long, hanging shirt tails and loose or sloppy shirts Pajama pants, flip-flop sandals Jeans with rips or holes Form-fitting or revealing attire Infractions of the dress code are subject to disciplinary action. Safety infractions must be immediately corrected, while other violations will be addressed without disrupting production D. Tobacco Use: Michelin is committed to a tobacco-free workplace. Tobacco use is prohibited inside the plant and permitted only in designated areas outside the plant. Cigarette butts must be disposed of in approved smoking receptacles at entrance gates and designated smoking areas. Smokeless tobacco users must keep tobacco receptacles tightly sealed and out of sight when not in a designated area. Spitting smokeless tobacco in open trash containers, on walkways, or the ground is strictly prohibited. E. Cell Phone Usage: While US9 recognizes the importance of communication devices, their use is restricted. Personal use is allowed only in break or non-work areas. For business use, employees must stop moving and find a safe location. Walking while talking or texting on Michelin property is strictly prohibited. Devices cannot be used while driving, operating mobile equipment, or in areas with flammable or explosive conditions. Charging devices using process computers or work post electrical plugs is not allowed. F. Social Media: Photography on plant property requires prior approval and is limited to business purposes only. Posting any photos taken on plant property to social media is prohibited. Social media use must reflect respect for Michelin, co-workers, partners, and customers. Employees must not reveal confidential information about the company, suppliers, or customers. Only authorized personnel may speak on behalf of Michelin on social media platforms.  Any content not made public by Michelin is considered confidential. SWITCHED ORDER FOR FLOW G. Parking: Vehicles must not block fire lanes or entrances or create safety hazards. Unauthorized vehicles are not allowed in reserved spaces. Tailored vehicles must park in the graveled parking lot at the North end of the plant by the Wellness Center. The speed limit on Michelin property is 10 miles per hour to ensure pedestrian and mobile equipment safety. H. PPE (Personal Protective Equipment): Safety glasses are required in all mixing areas. Hearing protection is required in all plant areas except designated spaces. Maintenance contractors must wear bump caps when performing mechanical and electrical tasks. Bump caps are not the same as hard hats and should not be used where OSHA or ANSI head protection is required. I. Property Removal: To remove any Contract Company property from the site, a Michelin Contractor's Material/Equipment release form must be signed. A Michelin Property Pass is required to remove any Michelin property from the site. Security will verify the items and employee identity upon exit, with the original pass kept for reference. II. Life-Saving Rules At Michelin US9, the "Life-Saving Rules" are fundamental to maintaining a safe working environment. The US9 Life Saving Rules are non-negotiable and must be strictly followed. Each rule is designed to protect employees from significant hazards. Here is an overview of them, and we will discuss each individually. Violations of these rules can result in serious consequences, including termination or loss of contract. Here is an overview of them, and we will hit each individually in more detail. 1. Training and Authorization 2. Integrity of safety devices 3. LOTOTO 4 Traffic 5. Specific Interventions US9 Life Saving Rules 1. Training The first Life Saving rule concerns training. Employees should only perform tasks they have been trained, validated, and authorized to perform safely. Employees have the right and duty to refrain from performing tasks they have not been trained and validated. Employees who have not performed a job or task within 90 days shall be re-safety validated. Managers are equally responsible for ensuring that employees are only assigned tasks they are trained to perform safely. Contractors are responsible for creating a prevention plan with the Sub-contractors under their supervision. The second life-saving rule concerns the Integrity of Safety Devices. Employees must never deactivate, alter, or bypass a safety device or safety equipment without a reliable risk assessment performed by a competent person and the implementation of an authorized method to perform safely. Tampering with or turning off safety devices is strictly prohibited. If an employee tampers with or makes inoperative any safety equipment or device such as guards, interlocks, lockout tags and locks, emergency stop devices, fire extinguishers, or fire hoses, it is considered a serious violation. Red "Danger Do Not Enter" tape is used to caution employees in an area where work is being performed on equipment and potential serious hazards are present. Employees should only enter a red-taped barricaded area after receiving authorization from someone inside the red tape. Permission should only be granted if an employee is needed in the area. Barricades and flags should not be removed or repositioned. Unauthorized removal of safety barriers or entrances may be considered a Cardinal Safety Rule violation. 3. Lockout/Tagout/Tryout (LOTOTO) {Pronounced as one word - LOTOTO) Lockout/Tagout/Tryout is the third Life-saving rule. It is a process for keeping everyone safe while working on energized equipment. Lockouts (LO) block the flow of energy from the power source to the equipment so that maintenance or service can occur safely. Tagout (TO) warns others who may be nearby and not realize what is happening. Tryout (TO) incorporates a verification process to ensure the energy source is de-energized. Employees must strictly apply LOCK-OUT / TAG-OUT / TRY-OUT or LOTOTO procedures for interventions in non-production situations (maintenance, set up, cleaning, etc.) on any machine or equipment. If the standard procedure is not applicable, make sure that a reliable risk assessment is performed by a competent person and authorized actions are implemented to work safely. Lock Out Tag Out Try Out must be used when servicing or maintaining equipment where: 1. The employee is required to perform maintenance or intervention on equipment. 2. The employee must place any body part into the equipment's point of operation. 3. An associated danger zone during a machine operating cycle may cause employee injuries such as burns, lacerations, contusions, or electrical shock. Following company safety procedures for LOTOTO and referring to procedures for locking out specific equipment is paramount. To perform LOTOTO safely: 1. Employees should stay alert. An employee’s awareness of these procedures is critical to their safety. 2. Employees should use personal locks and tags when working on equipment and never work under someone else's lock. Contractors should use their own red locks and personalized tags. 3. Personal locks and tags should indicate the employee's identity/company and warn against hazardous conditions if the equipment is energized. 4. Any work placing an employee in the machine's "Line of Fire" must be locked out using a red lock and tag with the employee's name and area. 5. A PV1 for Lock Out/Tag Out should be used every time the procedure takes place, and a new tag should be filled out each day if the lockout lasts for multiple days. Michelin tech services, who are authorized, will perform de-energization or equipment and coordination or LOTOTO. 4. Traffic The fourth life-saving rule concerns traffic. Employees must respect the plan and traffic rules for pedestrians, cyclists, drivers of mobile material handling equipment, and vehicles in high-risk areas identified in the site mapping. 5. Specific Interventions Employees must strictly apply the rules and procedures for the following specific high-risk interventions: Hot work spot Work on electrical distribution systems Work within a confined space Work at height Work in an explosive atmosphere zone Handling and working around suspended loads Confined space entry. Before entering a permit-required confined space, a Confined Space Permit must be obtained. Employees must have Confined Space Training and show proof upon request. To obtain a Confined Space Permit, employees should contact Security at x12204. Work at Height Any work performed at four feet or higher vertical height requires the employee to be protected against an unexpected fall. Work performed safely from a ladder, maintaining 3 points of contact and working within the confines of the ladder, is excluded from this policy as long as no other hazards are present. Operators must attach their safety lanyards to a certified tie-off point when operating aerial or scissor lifts. If a certified tie-off point is unavailable, the lanyards should be attached to the lowest point possible. All Maintenance Contractors are required to fill out a PV1 when doing Work at Height. Mobile Equipment Unsafe or reported unsafe or unauthorized mobile equipment operation violates this US9 Cardinal Safety Rule. Safety glasses must be worn on all mobile equipment. Seatbelts must be worn on forklifts. Employees must keep all body parts, including hands and feet, inside the vehicle's frame while operating. The only exception is using the hook to position a bale, which must be done when perpendicular to the rack and back at a slow speed. Employees should know pinch points between mobile equipment, racks, carts, buggies, and other stationary objects. Employees should never use their arm to guide their rack, buggy, or cart into position. Employees must always ensure the hitch is secured before transferring any racks. If the hitch is not secured to the rack, they must exit and move the tugger manually. Electronic devices, cell phones, radios, scanners, and computers are prohibited from being used on mobile equipment while in motion. Employees should refrain from carrying or transporting items in their hands while operating mobile equipment. Employees should not use mobile equipment to push or "ram" carts, racks, or buggies. Non-respect of these rules will be viewed as a cardinal rule violation. Please remember the following guidelines: Operating mobile equipment in the facility's main aisles is prohibited from 10 minutes before shift change until 5 minutes after shift change. - Mobile equipment is not allowed to enter the Battery Shop, a main entry point for employees, from 15 minutes before shift change to 15 minutes after shift change. - There should be no movement of outside trucks in the Receiving and Shipping areas during shift change. -The main east aisle traffic from Tire Building to Curing is one-way, traveling south. Employees traveling from Curing heading north must use an alternate route. Employees should exercise caution by stopping and sounding their horns at designated intersections and avoid driving at excessive speeds. - All mobile equipment incidents will require Post-Incident Drug Screening. Hot Work Process Cardinal Safety Rule number 7 covers the Hot Work Process. Before starting any work on the plant premises (including contractor buildings) that could result in flames or sparks, a Hot Work Permit must be authorized by US9 Security or ERT by calling 12204. Hot Work includes activities that involve open flames or heat that could ignite materials. This encompasses Welding, Burning, Brazing, Propane soldering, Oxyacetylene cutting, Grinding of ferrous metals, and any operation that will produce a spark, flame, or flash. A Hot Work Permit is not required if an employee is in a "Designated Hot Work Area," which will be designated with signage. The Work Requestor and Area Supervisor are responsible for ensuring that all precautions are checked and considered safe before Security or ERT approval. A Hot Work Permit specifies all the requirements, which include: 1. Clearing combustible materials within a 35-foot radius. 2. Sealing all openings with fire-resistant material provided by the Contractor. 3. Having fire extinguishing equipment nearby, with a 10lb ABC Extinguisher supplied by the Contractor. 4. Fire watch individuals are required to wear a RED SAFETY VEST supplied by the Contractor. 5. Ensuring that everyone undergoes Fire Extinguisher Training provided by the Contractor. A Hot Work Permit must be completed and inspected by EP before any hot work begins and displayed in the column nearest the hot work. The permit should include the employee's red vest, the company name, the work area, and the type of work being conducted. EP should verify it, and it also requires the employee's signature. Employees must call when work is done, and the fire watch is completed. What happens if a cardinal safety rule is broken? Any observed or reported violation of a US9 Cardinal Safety Rule will be promptly investigated, and appropriate measures will be taken. The employee who violated a cardinal safety rule will be suspended from the site for any Cardinal Rule Investigation pending the outcome. If employees have a question or concern related to a US9 Cardinal Safety Rule, they may contact the US9 EP Department at 221-2422 III. General Safety Procedures A.Pedestrian Safety Procedures: Employees and pedestrians should stop and check traffic before entering any mobile equipment aisleway, doorway, or intersection, exiting from between equipment, blind corners, entering or leaving a building, or during detours due to construction. During emergency exits, they should use lighted walkways, pedestrian doors, or identified pedestrian paths, avoiding overhead doors. Pedestrians must use all available safety devices, such as hanging mirrors, and stay in the walkways. Red Diamonds Aisle Way: When traveling in a pedestrian aisle way with the red diamonds in the center, all pedestrians must: 1. Stop 2. Step aside (facing the mobile equipment) 3. Watch while any mobile equipment is passing 4. They may walk once the mobile equipment and carts have passed. Signs are posted in areas where red diamonds are present. The mobile equipment operator must slow down and sound horns when approaching pedestrians. Pedestrian Conduct: Please remember the following guidelines: - Employees need to understand the correct color markings and rules for pedestrian use: - Pedestrian Walkways - Shared Pedestrian/Mobile Equipment Areas  - Stop Signage - Yield Signage - Special Danger Signage - Restricted Access Areas Markings: - Two yellow lines with no additional markings, fill, or physical rail with a chain. - Two orange lines with angled orange slash marks or solid orange between the lines. - Pedestrians and employees should avoid having conversations or blocking walkways in the mobile equipment aisleways. They should also refrain from stepping out into a mobile equipment aisleway from between equipment or blind corners. Pedestrians should seek acknowledgment from the mobile equipment operator and ensure no other mobile equipment is present in the aisleway by looking both ways. - When a mobile equipment operator is lifting materials, pedestrians should stop and stay out of the danger zone until the equipment is finished or directed to pass. - Employees and pedestrians should always maintain eye contact with the mobile equipment driver until they are safely out of the danger zone. Lack of eye contact means they cannot see each other. Pedestrians should only approach mobile equipment in an aisleway once eye contact is established with the driver, the equipment stops, the driver acknowledges their presence, and they check to ensure there is no other mobile equipment in the same aisleway. Pedestrians should stand at the side of the mobile equipment at least one arm's length away and be aware of its movement. - No one should stand between mobile equipment and a fixed object, such as equipment guardrail racks, pallets between two PIV walls, and doorways. There are also specific "No Pedestrian Traffic Zones" where only authorized personnel are allowed to access these areas, as indicated by the designated signage. Employees and pedestrians need to remember these guidelines for Mobile Equipment/Pedestrian Risk Prevention: - Pedestrian walkways are meant for people passing through the shop. - The pedestrian walkway/crossing area is shared with mobile equipment. Pedestrians must stop and observe for mobile equipment before crossing. B. Heat Stress Response Heat stress is a serious risk, particularly in environments where temperatures can rise quickly. Employees must recognize the symptoms of heat-related illnesses, such as heat cramps, heat exhaustion, and heat stroke. Heat stroke can be potentially fatal if not treated immediately. Recognition and Response: Heat Cramps are Muscular pain and spasms, typically in the abdomen and legs. Heat Exhaustion Symptoms include cool, moist, pale skin, heavy sweating, headache, nausea, vomiting, and dizziness. Heat Stroke is the most severe form, characterized by hot, red, dry skin, rapid, weak pulse, and shallow breathing. Immediate action is required. If someone displays these symptoms, call 2911 immediately from a phone in the plant. Acting quickly is crucial if an employee or someone else is experiencing signs of heat stress. Anyone experiencing heat stress should stop their current activity and move to a cooler place immediately. They should notify their supervisor to contact the medical department, start drinking water, and use a fan or mist with water until medical help arrives. Preventing heat stress is essential for all employees. Employees should take breaks in cool places, drink plenty of water, about 1 cup every 15 minutes, and wear lightweight, light-colored clothing. Avoid caffeinated drinks, energy drinks, alcohol, and heavy meals, as these can dehydrate the system. Physical conditions and health problems, such as high blood pressure, diabetes, pregnancy, colds or flu, and some medications, can increase personal risk. Employees should Inform their immediate supervisor and the medical department if they're under treatment. Ergonomics At Michelin, we prioritize ergonomics in our business practices. Ergonomics focuses on the interaction between humans, their work, and their environment. We aim to ensure that tasks are manageable and efficient for our employees. We accomplish this by redesigning tasks, optimizing information processing, designing tools and equipment, maintaining a suitable work environment, and providing training on safe behaviors and habits. Neglecting ergonomic considerations can lead to musculoskeletal disorders (MSDs) caused by excessive wear and tear on the body's soft tissue, spine, and nerves. Factors such as awkward or static posture, contact stress, force, and environment can contribute to the risk of MSDs. Early recognition and treatment of MSDs can prevent them from worsening and requiring longer recovery times. Therefore, employees must be able to identify the signs and symptoms of MSDs. The "ergo eight" consists of eight practices that employees should follow to prevent injuries such as MSDs. The "ergo eight" includes: 1. Lifting within the "safe lifting zone" 2. Pushing instead of pulling 3. Avoiding work with elbows above shoulders 4. Avoiding extreme bending 5. Avoiding bent wrists 6. Avoiding twisting 7. Avoiding extreme neck posture 8. Avoiding forceful pinch and hand grip Employees should aim to maintain a light and agile posture to protect their spine, shoulders, and overall posture. Staying upright and bending at the knees rather than the back minimizes strain on muscles, ligaments, and discs. Recognizing physical and orthopedic issues when they occur is essential for effectively managing ergonomic problems. Employees experiencing early warning signs and symptoms should contact their BUL or the US9 Medical Department for assistance. They may benefit from the US9 Best Postures/Ergo Team's support. D. US9 Alarms Everyone entering the plant should familiarize themselves with the following emergency alarms and the actions required for each. It is crucial that they understand and respond quickly to these signals in an emergency. [TORNADO WARNING: INTERNAL EVACUATION] The tornado alarm is a continuous repeated 2-second horn blast, sounding like this: (__ __ __ __ __). This alarm will activate when the Ardmore siren is triggered. Upon hearing this alarm, all personnel must immediately move to designated internal shelters. They must remain in these shelters until the "All Clear" announcement is given, indicating it is safe to return to work. All Contractors must go to the nearest shelter. [ACTIVE SHOOTER: EXTERNAL EVACUATION] The active-shooter alarm is a short pulse horn blast, sounding like this: (_ _ _ _ _ _ _ _ _ _). This alarm will sound in the event of an active shooter. Upon hearing this alarm, all employees are instructed to execute the "Run, Hide, Fight" protocol to ensure safety. [FIRE ALARM: EXTERNAL EVACUATION] The fire alarm is a solid, continuous horn blast that sounds like this: (_________). This alarm signals an external evacuation. Upon hearing this alarm, all personnel must evacuate immediately and proceed to the nearest external muster point. Quickly responding to these alarms can make a crucial difference in an emergency. Employees should stay alert, stay safe, and always be prepared. E. Hazard Chemical Communication and Labeling A secondary container is any container that holds a chemical transferred from its original labeled container. This includes bags, barrels, bottles, boxes, cans, cylinders, drums, reaction vessels, and storage tanks containing hazardous chemicals. However, pipes or piping systems, engines, fuel tanks, and other operating systems in a vehicle are not considered containers. Employees must ensure that the secondary container is labeled appropriately when they transfer a chemical from its original container. The Secondary Container Label should include the chemical name, signal word "danger," hazard statements, pictograms, SDS reference number, precautionary statements, and manufacturer information. F. Safety Data Sheets The US9 EP department must have up-to-date copies of all Safety Data Sheets for the company's chemicals. Before introducing a new chemical to the site, contractors must obtain approval from the US9 Chemical Review Board, which includes Safety, Fire, Environmental, and Quality. Before bringing any chemical into the plant, an SDS must be provided to the Maintenance Central Coordinator or EP (for all others) so they can check if it is on the approved list. If it is on the list, then there is no problem. The SDS will be sent to the Review Board for approval or rejection if it is not on the list. If employees have any questions concerning SDS or Chemical Labels, they should contact the US9 EP department. G. The US9 Respiratory Protection Procedure for contractors states, "All contractors must follow the OSHA Respiratory Protection Standard." If employees have questions concerning the US9 Respiratory Protection Procedure, they may contact the US9 EP. H.Electrical Safety As a company, we have learned that informing and educating works much better than creating fear. That is why a certain level of training and knowledge is required to perform electrical work at US9. The following are the minimum requirements for electrical safety in Michelin North American Facilities: Arc Flash Safety Requirements: All contractors working in Michelin North American Facilities must comply with Arc Flash Safety Requirements according to the current revision of NFPA 70E. Each contractor must carefully determine their employees' appropriate Arc Flash Training Program. The selected training program's validation and completion, as well as implementation documents, should be ready for presentation to Michelin upon request. The minimum Contractor Electrical Training Requirements are NEC, NFPA 70E, and IEEE 1584: 1. Arc Flash hazard assessment. 2. Voltage hazard measurement and assessment. 3. Equipment Labeling. 4. Safety procedures and PPE requirements for assessed Voltage and Arc Flash levels to be exposed to Contractors working on Electrical Systems Shall Comply with FR and VR PPE Requirements per the current Edition of NEC, NFPA 70E, IEEE 1584. Contractors must maintain records of contract employees' training records and understand and fully comply with Michelin's Energized Electrical Work Permit requirement, which fully complies with NFPA 70E. Qualified electrical contract personnel are trained on safe electrical work procedures, LOTOTO, and arc flash hazards, provided with and trained on PPE, and informed as per NFPA 70E table 130.7 (C)(16). Electrical PPE includes b ut is not limited to, flame-resistant clothing, hard hats with a face shield, safety glasses (UV-rated preferred), voltage-rated gloves, and voltage-rated electrical tools. Unqualified contract personnel are those who do not understand electrical safety labeling. They should NOT attempt to work on or near exposed electrical systems and should NOT enter a substation unescorted by qualified personnel. Hazard/Risk-Access-Boundaries All contract electrical workers must be trained in, understand, and adhere to the NFPA Arc Hazard Risk Categories and Labels. They must also comply with applicable personal protective equipment (PPE) requirements. Additionally, they must be trained to understand and adhere to Michelin's restrictions on access to electrical cabinets and Substation Electrical Rooms. Substation Electrical Rooms are "Locked with access given upon verification of required training only." Similarly, electrical cabinets are "Locked with access given upon verification of required training only." Badge access and keys are controlled by Michelin Security, with approval required from the "Power Distribution" only. Apprentices are not allowed to be left unsupervised inside Substation Electric Rooms. Contractors must report any unsecured cabinet or Substation to the Security Office (contact number 12204). Contractors MUST respect all posted Safety Boundaries (Red or Yellow Barricade Tape, Pylons, Cones, etc.). Energized Work Permit: FSS_3300F1 Electrical work permit An "Electrical Energized Work Permit (EEWP)" is required for work on or near "Energized" electrical circuits that exceed 50 Volts but do not exceed 499 Volts. Anything over 499 Volts requires a Full Lock Out Tag Out. An "EEWP" can be obtained from the Michelin Safety department or the Michelin project owner. Examples Include: (1) Changing breakers in a MCC with the MCC energized. (2) Doing non-energized work WITHIN the "Restricted Approach Boundary" where there might be energized components. Additional electrical precautions: Michelin North America has implemented slightly more stringent changes than NFPA 70E to enhance the safety of personnel working within electrical panels. This includes requiring employees to don PPE before opening an electrical panel door. Once the panel has been verified safe, they may remove the PPE after moving out of the Restricted Approach Boundary. Michelin has also specified that the "Restricted Approach Boundary" begins at the front plane of the electrical panel rather than the exposed energized part. Michelin requires incoming voltage sources to be guarded or shielded. If incoming voltage is present over 50 volts unguarded or unshielded, PPE is required while working inside the electrical panel. Conducting a Job Hazard Analysis (JHA) is essential as injuries occur frequently in the workplace. Sometimes, these injuries happen due to a lack of proper job procedure training for employees or hidden hazards within the job itself. JHA's help in identifying these "hidden" hazards and creating safe and efficient work procedures. I. Job Analysis The Contractor must complete a Job Hazard Analysis for all work, and the Safety Department must verify it before project work can commence. Each worker on site must be trained using the Job Hazard Analysis. The Contractor can use their form or the one available from Michelin, and the Contractor's supervisor should have a copy of the Job Hazard Analysis on site. J. SECURITY AWARENESS & CUSTOMS-TRADE PARTNERSHIP AGAINST TERRORISM When should an employee report a suspicious activity or person? They may think, "This is not important, but…" Significant information often develops from a series of apparently unrelated unusual incidents. Their observations, put together with those of others, may provide the "missing piece of the puzzle." Before a terrorist or criminal attack, there is always a period of pre-attack observation and analysis occurring. They may see something criminal in this planning and preparation phase, and reporting it to Security or management may discourage the attack from ever happening. K. What is C-TPAT? C-TPAT is a voluntary government-business initiative to build cooperative relationships that strengthen and improve the international supply chain and U.S. border security. Its purpose is to partner with the trade community to secure cargo flows from possible criminal or terrorist intrusion. Through this initiative, CBP is asking businesses to ensure the integrity of their security practices and communicate and verify the security guidelines of their business partners within the supply chain. Michelin US9 is Compliant with C-TPAT. All contractors and visitors are expected to also adhere to guidelines in support of this initiative while on site. L. The fundamentals of C-TPAT can be summarized in the acronym "C.O.R.P." Employees should Challenge unknown visitors for proper identification and question freight that appears without adequate paperwork or authorization. Employees should Observe their surroundings for suspicious behavior, such as individuals loitering or closely observing our facility or employees, unruly visitors, or breaches to our facilities, such as open doors, broken windows, or locks not working correctly. Employees should Report to Security or their Supervisor if they see or hear anything out of the ordinary or concerning and let their Supervisor decide how to handle the situation. Employees should Participate in the Security of our employees, facilities, and nation. IV. , Environmental awareness A. Michelin's Environmental Objectives include: - Reduction of VOCs (solvents, aerosols, paints, glues, lacquers) - Reduction in Waste Generation (oil, trash, wood, rubber) - Zero Waste to Landfill - Reduction in Water Usage - Reduction in Energy (Gas, Electricity, and less CO2 generation) Environmental Awareness is crucial because the environment is affected by every job that is done. There is only one environment, so we should all be responsible. Employees must understand and respect the potential hazards of the materials they work with and ensure proper storage, handling, and disposal of all materials to minimize waste creation. Any waste created is the Contractor's responsibility and will be removed off-site unless agreed otherwise with Michelin representatives. Employees should recycle materials they use if possible and use the proper waste segregation bins for disposal. One environmental incident could severely harm the environment, injure people, and damage the company's reputation. Therefore, it is crucial for both the company and the community that we do our best to be responsible with our waste. B. US9 utilizes the Environmental Management System (MEMS), which factors in the following: Air Pollution, Water and Waste Water Pollution, Storm Water Runoff, and hazardous and non-hazardous waste. US9 follows Federal, State, and Local Regulations provided by EPA (Environmental Protection Agency,) ODEQ (Oklahoma Dept. of Environmental Quality,) City of Ardmore (Water), Department of Transportation (Shipment of hazardous waste and materials,) and Michelin. US9 is also governed by other voluntary regulations, such as the ISO 14001 Standard, which sets the framework that Michelin uses to establish an effective environmental management system and other interested parties like local groups, employees, contract employees, and suppliers. US9 follows plant compliance requirements such as Title V Air Permit Federal and State requirements, Hazardous Waste managed by RCRA, Nonhazardous waste recycled properly, 0W2L, Storm Water Runoff Federal and state regulations, SPCC (spill prevention control and countermeasures), and GHG monitoring. US9's wastewater is permitted through Ardmore and returned to them. Sanitary and Process Waste drains are used, and US9's SWPPP permits stormwater through both the state and federal governments. US9 regulates the cleanliness of stormwater runoff from the plant property to local creeks, rivers, ponds, and lakes. US9 ensures that stormwater runoff does not have grease, oils, or chemicals and that gates and inspections control it. US9 Security should be notified if any spills have occurred on site that could potentially reach a stormwater ditch. C. The US9 Plant is also Friable Asbestos-free to further ensure its workers' safety! D. US9's Spill Prevention Control and Countermeasures (SPCC) Sets the standards to prevent large-scale releases of liquid pollutants and ensures that tanks and secondary contaminants are in good working order. It also ensures that secondary containments are kept empty and that placing equipment of any kind inside a secondary containment is not permitted. US9's SPCC states that EP or Security must be notified of releases of liquids (lycopene, oil, acids, bleach, etc.). EP should then direct response efforts by utilizing resources such as the ERT members or outside contractors. E. US9 uses the PRIDE acronym as its basis for knowing the Environmental Policy. P for "Prevent Pollution" R for "recycle wastes if possible." I for "identify all discharges." D for "demonstrate continual improvement." And E for "Establish an environment plan." F. Waste Segregation Proper Bins To assist with our Zero Waste to Landfill expectation, we must dispose of waste in appropriate bins so that waste streams are segregated. If waste is mixed and cannot be processed, it will be sent to the landfill. G. Fire Prevention US9 has a non-smoking policy to prevent any fires in the facilities. Smoking and vaping are only allowed in "designated smoking areas" or outside of the permitted fence. Cigarettes must be disposed of in the provided ashtrays or appropriately arresting cigarette-butt receptacles. The use of all tobacco products inside the building is prohibited. Employees and pedestrians should not obstruct the safety equipment. There must be a 36-inch clear path to fire suppression and prevention. Employees and pedestrians should know the location of fire extinguishers, hoses, and pull alarms in their areas. When a pull station is activated in the plant, it will not set off a local alarm that will notify Security, and they will call out the ERT and EMTs to the area. To further reduce the chance of fire, all mobile equipment should be maintained as required by the manufacturer, and regularly scheduled PMs should be completed, including area cleaning. Mobile equipment should also have its battery connections and cables inspected to ensure they are in good condition and not pinched. Materials should also not be stored around the battery components. H. Combustible dust The Ardmore plant has areas that have the potential for combustible dust. These areas include the BU Room, Cement House, and any other location where dust accumulates. Special consideration needs to be taken into account in these areas. If any work is done in these areas, EP needs to be notified. At Michelin, we are dedicated to giving people a better way forward. We believe mobility is essential for human development, so we innovate passionately to make it safer, more convenient, and environmentally friendly. Our unwavering commitment to uncompromising quality for our customers is our top priority. We also believe in personal fulfillment, empowering everyone to give their best. By turning our differences into strengths, we collectively strive for a better future, united by our shared values of respect. Why Cardinal Quality Rules? The Cardinal Quality Rules reinforce respect for the fundamental principles of quality and make these key basics visible. These rules emphasize that quality is everyone’s responsibility and that every employee plays a crucial role in maintaining it. Before we get to the cardinal quality rules, here are some things to consider. 1. Following the Models: We aim to meet the "model"—the ideal product or service achieved by faithfully following documented procedures. These documents are the result of years of experience and expertise. Consistency in our approach is key to delivering a consistent product. 2. Being Observant: We must remain vigilant while following methods, always looking for anything unusual. There's always a risk that something unexpected could affect the quality of our product. 3. Detection and Action: Everyone is responsible for quality. If an employee notices something abnormal, they should take immediate action to minimize the impact and restore the situation to normal.  4. Reaction and Alerting: If something seems off, inform others—customers, suppliers, co-workers, or management. Everyone has a role in containing and correcting problems, including stopping production if necessary. The Cardinal Quality Rules 1. Product Identification and Usage: Know the identity and traceability of all products before use or release. ○ Non-Compliance Examples: Using unidentified or partially identified products, anyone using the wrong product, or falsifying traceability data. 2. Non-Conforming Product: Segregate and log unidentified or non-conforming material in the designated non-conform area. ○ Non-Compliance Examples: Failing to segregate different types or qualities of products, incomplete logging, or modifying traceability to cover up mistakes. 3. Quality Devices: Do not alter or circumvent fail-safes, verrous, or detection systems unless authorized. ○ Non-Compliance Examples: Failing to report malfunctioning devices, altering devices without permission, or deactivating quality devices without authorization. 4. Verification Requirements: Perform required verifications according to the work method. ○ Non-Compliance Examples: Failing to record verification, superficially performing verification, or recording verifications as complete without performing them. 5. Control of Butyl: Respect all butyl (blue) consigns and methods, including segregation, identification, unique storage, and tools. Why These Rules Matter Quality is our better way forward. It is essential to maintain and develop trust while protecting our customers. Supporting US9 Quality Follow your work methods. When in doubt, ASK! Abide by the Quality Cardinal Rules. And remember… We are ALL responsible for safety and QUALITY! What’s Next? 1. Sign the acknowledgment form and receive your personal badge card. 2. Review the rules displayed in meeting rooms, on bulletin boards, and throughout the facility. 3. Practice, learn, and coach each other. 4. Support the Quality Purpose at US9. Please contact your Michelin Contract Representative if you have any questions or concerns. Have a safe day! 10-Question Quiz for Contractors 1. What is the primary purpose of Michelin North America's Contractor Safety, Environmental, and Quality Training?** A) To improve productivity B) To ensure contractors understand and apply safety protocols C) To monitor contractor performance D) To promote Michelin products 2. Which type of footwear is authorized in manufacturing areas at Michelin? A) Any comfortable footwear B) Footwear rated ANSI Z41 or ASTM F2413-05 for impact and compression C) High heels D) Flip-flops 3. What action should be taken if someone experiences symptoms of heat stress at Michelin? A) Continue working and monitor the situation B) Report to a supervisor and call 2911 from a plant phone C) Take a short break, then resume work D) Drink energy drinks to stay hydrated 4. What is the cardinal rule regarding the Lockout/Tagout/Tryout (LOTOTO) process at Michelin? A) It is optional based on the worker’s discretion B) It should be used only during emergencies C) It must be used when performing maintenance where the equipment has an energy source D) It applies only to external contractors 5. Why is it important to follow the Cardinal Quality Rules at Michelin? A) To avoid financial losses B) To maintain and develop trust while protecting customers C) To comply with local government regulations only D) To speed up manufacturing processes 6. What should you do if you notice an unidentified or non-conforming material at Michelin?** A) Use it quickly before anyone notices B) Ignore it as it might not be important C) Segregate and log it in the designated non-conform area D) Take it home 7. Which statement describes Michelin's policy on cell phone usage?** A) Unlimited use of cell phones on the plant floor B) Use only in break areas and must be switched off on the plant floor C) Use for texting only; no calls D) No restrictions on cell phone use 8. What is the first Cardinal Safety Rule concerning training at Michelin?** A) Employees can perform tasks they feel confident in B) Employees should perform only tasks for which they have been trained and validated C) Training is provided only once a year D) Managers are not responsible for training 9. What does C-TPAT stand for, and why is it important at Michelin? A) Custom-Trade Partnership Against Terrorism, important for securing cargo flows B) Custom Trading and Partnership Agreement, important for trade laws C) Commercial Trade and Protection Agency, a regulatory body D) None of the above 10. What does the acronym PRIDE stand for in Michelin's environmental policy?** A) Prevent, Reduce, Inspect, Demonstrate, Establish B) Prepare, React, Identify, Defend, Evaluate C) Prevent Pollution, Recycle wastes if possible, Identify all discharges, Demonstrate continual improvement, Establish an environmental plan D) Plan, React, Implement, Develop, Evaluate