Communication Skills L2 PDF
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These are notes on communication skills, focusing on interpersonal, nonverbal, and paraverbal communication. Includes examples like talking to friends, teachers, or managers. It also addresses how to communicate effectively, like considering the language, culture, and body language involved.
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## **Important Note** What is the difference between interpersonal communication and intrapersonal communication? ### Interpersonal communication Interpersonal communication is between 2 people like: * Talking with your friends. * Talking with your teacher. * Talking with the manager during the...
## **Important Note** What is the difference between interpersonal communication and intrapersonal communication? ### Interpersonal communication Interpersonal communication is between 2 people like: * Talking with your friends. * Talking with your teacher. * Talking with the manager during the interview. _**Interpersonal communication:**_ It means talking to yourself in your own mind and this is the basis of your feelings and beliefs. For example: * When you think about what to eat. * When you think about something * When you think about another person. ## **Important things to do to make communication easy and clear:** * **Language of the message.** * **Culture of the country from which the receiver and sender are from.** * **The age.** * **General culture.** * **Body language.** ### Body Language * **Facial expressions** * **Eye contact** * **Tone of voice** * **Muscle tension and breathing** ## **For the message to be correct, it must be:** * **Clear meaning** * **Specific** * **Detailed** ## **Characteristic of Communication** Communication is: * A process * Dynamic * A complex process * A system * Irreversible ## **Forms of Communication** ### Verbal Using speech in face to face conversation such as: * Meeting * Interviews * Phone call * Conferences and speeches ### Non Verbal * **Written** * Formal: More complicated, requires planning and more time, and structured. * Informal: Less communication, less formal, spontaneous, punctuation, pictures. ### Para-verbal/Para linguistic * The aspects of spoken communication that do not involve words. * The vocal signals beyond the basic verbal message. * Convey meaning beyond the words and grammar used. For example: * Pitch * Rate * Quality of voice * Amplitude ### Non Verbal Communication * Employs gestures and body language. * Body language is the communication of personal feelings, emotions, attitudes, and thoughts through body movements such as gestures, postures, facial expressions, touch, smell, and positions among others.
