Chief Shloke EMS Training Manual PDF

EMERGENCY MEDICAL SERVICE TRAINING STRUCTURE Terms and Conditions Invite new employee to EMS email and change email nickname to “IC name | IC ID”. 1. Appropriate Uniforms – Refer to #uniforms under the staff section in email. o Only...

EMERGENCY MEDICAL SERVICE TRAINING STRUCTURE Terms and Conditions Invite new employee to EMS email and change email nickname to “IC name | IC ID”. 1. Appropriate Uniforms – Refer to #uniforms under the staff section in email. o Only wear uniform when on duty and never AFK in your uniform! 2. Radio codes – Refer to #radio-codes under the staff section in email. o VERY IMPORTANT! If you fail to use radio codes properly, it may lead to a strike and you may be required to get training again. 3. If you leave EMS within 7 days after joining you will be fined with 300k according to the EMS charter. Learn about what EMS can’t do:  o Do not go to black market even when you are off-duty. o D/po not go to the beach market/casinoost office/farm etc. while on duty except while receiving calls from there. o Do not use any alcohol or illegal drugs on duty. o Do not refuse medical treatments to any citizen. (Unless it is a 10-10 situation with shots fired then you must leave the area. If you were asked to not heal someone, you must leave as well.) o Do not use your phone when you are on-duty. o Do not engage in any illegal activity on and off duty. o Do not carry ANY SORT OF WEAPONS in your backpack while on duty. o Do not attend IC events (Bank robbery, Aircraft carrier event etc) which is against state rules 1.12 o Do not AFK in your uniform o You can not be seen in ghetto on or off duty (no ghetto clapping) o Do not spam key Z. Double patching is prohibited as it is considered as bug abuse. In other cases, HCs can act based on their own decision. Sign the charter as Follows: “Reads EMS Charter and signs Charter to confirm it has been read and the terms are accepted” And upload screenshot in #signature-signed Example: /me Reads EMS Charter and signs Charter to confirm it has been read and the terms are accepted Training Day 1 IC Radio Codes IN SERVICE / AVAILABLE: When you come to the city and want to go on duty, you are mandatorily required to post this code on the radio. Code: 10-8 Where am I needed? ON DUTY:  When you start doing the duty as instructed by HC, you are required to post this radio code on the radio and upload logs in ROTA. (#trainee-logs, #md-logs, #as-logs, etc) Code: 10-5 Example: 10-5 PH / 10-5 SH - If lobby is empty and you are taking the lobby 10-5 PH replacing Sachin Pai - If lobby occupied by another unit and you are replacing them 10-5 Night SH replacing Sachin Pai - Add “Night” word after 10-5 code if starting lobby duty in night shift (22:00 - 07:00) Logs: Post “/me turns on bodycam” in proximity radio to perform the “Action” of turning your bodycam on after posting 10-5 code Take a screenshot and post this in ROTA (respective rank log) in the format specified below: For Day shift - Rank: Trainee SH on Duty: 07:00 SH off Duty: For Night shift - Rank: Trainee Night PH on Duty: 07:00 Night PH off Duty: Off duty must be kept empty to update at end of duty If you are starting duty by accepting replacement, then the 10-5 code needs to be posted in #replacement-logs OUT OF DUTY: When you want to stop or complete your duty, you are required to post this Radio code on the radio and update the off duty time in the log of ROTA And replacement-log. NEVER leave PH empty. Request a HC for covering PH before leaving the lobby duty Code:  10-7 need replacement in 10 / 15 / 20 / 30 mins - When you need a replacement and want to go off duty 10-7 replaced by Sachin Pai - when you have completed the waiting time specified above and have found replacement 10-7 no replacement found after 10 / 15 / 20 / 30 mins, now empty - When you have found no replacement for lobby and completed the waiting time specified above in lobby, post and leave the lobby Example: 10-7 PH / SH need replacement in 10 mins - Post this radio code and request for replacement so that another unit may accept your replacement in lobby 10-7 Night PH / SH need replacement in 10 mins - replacement radio code for night shift 10-7 night SH replaced by Sachin Pai - When being replaced by a unit after completion of night duty 10-7 Labs / Calls - No replacement needed, can end the duty with this code Logs: Update the Off duty time in ROTA uploaded while going on duty Post the 10-7 code #replacement-logs Note: Dont Leave Lobby empty Ask covering from any HC ACKNOWLEDGED / AFFIRMATIVE: When you want to accept a replacement to lobby or respond to a HC Instruction with affirmation, then post this radio code on the radio. No logs. Code: 10-4 Example: 10-4 PH / SH - for accepting replacement of lobby duty (10-7 code) when you are already present in the location vicinity 10-4 - post without location if you accept replacement of a lobby but are not already at that location OR to accept any instruction from HC 10-4 Labs / Calls / PH / SH / Surgery - while responding to a 10-20 request radio code from a high command (May i get a 10-20 from all active units? OR Lobby / Labs / Calls status?) 10-4 Night PH / SH - during Night duty GOING ON BREAK:  While doing duty, if you need to take a break, post the below code on the Radio and on the #break-room logs. Maximum time you can take a break in PH is 10 minutes, for SH / Calls / Labs you can take a maximum break of 15 minutes. If you are on a break in PH or SH, make sure to go to the you dressing room, Cannot be in a lobby or leave the premises while on break. Always make sure to get someone to cover PH while taking a break if you are Covering the lobby alone. Code: 10-9 , Example: 10-9 SH, 15 mins 10-9 Labs, 15 mins 10-9 Calls, 10 mins 10-9 Night PH, 10 mins Logs: Post the radio code in #break-room logs. BACK FROM BREAK: When returning from break or returning from a Code A, you are required to post this radio code and upload the radio code in #break-room logs or #code-a logs Respectively. Code: 10-8 Example: 10-8 Night SH, back from break 10-8 PH, back from Code A 10-8 Labs, back from Code A 10-8 Calls, back from break Logs: If returning from break, post the radio code in #break-room logs If returning from Code A, post the radio code in #code-a logs  Note: if u want to take break ,ask for covering if you are alone in the Lobby NEGATIVE: When you want to respond in the negative to any question or request or instruction from the HC. Always specify the reason. Note: Only High command are allowed to use 10-2 Code Code: 10-2 Example: 10-2 Going out of city 10-2 Cannot take training at the moment DISREGARD LAST TRANSMISSION: When you post an incorrect radio code or want to undo a previous radio code or transmission, post the radio code on the radio. No logs. Code: 10-6 AMBULANCE NEEDED: When you accidentally find yourself in a non EMS premises (outside PH or SH) without an EMS Vehicle while on duty (wearing uniform), post this code on the radio and call for an ambulance from your mobile phone. No logs. You cannot get into any non EMS private vehicles while on duty. State vehicles like LSPD / FIB / SAHP / NG / GOV can drop you back to PH / SH. Code: 10-55 Example: Strawberry 10-55 Serry Ave, bank 5 10-55 East Galileo Ave, State object 19 STOP TRANSMISSION (RADIO SILENCE): When this radio code is posted by HC, you are not allowed to post anything in the org radio other than duty radio codes specified above. No logs.  Note: Only High command are allowed to use 10-3 Code Code: 10-3 EMPLOYEE BEING HARASSE D ON DUTY: When you are in lobby duty and being harassed by a citizen in anyway shape or form, then please post this radio code on the radio and a HC will assist you. No logs. If you are being harassed while on duty you MUST keep bodycam footage in case a forum is requested. First ask the patient if they require any medical care or medications. If they don’t reply or continue to harass you then ask them to leave the hospital. If the patient does not stop harassment, you then must call a wizard by putting in a ticket stating, “harassment at ph.” (NEVER BREAK CHARACTER) Code: Code H OOC Radio Codes SUBJECT IS UNSTABLE: If the game has crashed or you have lost connection while on duty, log it under #code-a in email. You can only return to duty in lobby after a Code A if you return within 10 mins of getting Code A. You can update the current GMT as your off duty time if you cannot return after getting a Code A. Code: Code A at , Example: Code A at PH, coming back Code A at SH, not coming back due to power cut Code A at Labs, not coming back due to network issue COde A at Calls, coming back SITUATION UNSTABLE:  If the RP situation turns into an admin situation due to any OOC issues, you can post this radio code on the radio if any HC call for you or ask your status on the radio. Code: Code B STOP MIXING: This radio code is posted on the org radio to inform a unit to stop mixing or using OOC terms on RP radio or IC terms on non RP radio. Code: Code M Night Shift Night Shift is from 22:00 to 07:00 Clock In as Night PH and Night SH (only Lobbies) in your logs. For example: “10-5 Night PH”, ”10-5 Night SH” Whenever shift changes from day to night or night to day, if you are on lobby duty, make sure to post the 10-7 radio code for the end of shift and 10-5 code for the start of shift immediately. No new logs necessary. LOA You can request for a Leave Of Absence from the organization for a maximum of 2 weeks due to any OOC issues by posting LOA request on the #l-o-a logs. You are required to speak to a HC if your LOA is for more than a period of 1 week and obtain approval. If the HC approve, they will put a tick under your request and provide you the LOA role. You cannot be seen in the city or come to the city while on LOA. If seen, strict action will be taken. Once back from LOA, please post “Back from LOA” in #l-o-a logs. Format: Leaving: 23/11/2023  Returning: 25/11/2023 Reason: Exams / Family function / Vacation / OOC issue, etc Name Change Logs If you ever wish to change your name, you need to first inform a HC and take permission from them. After that, you may change your name and post in the #name-change-history in format below: Previous Name: ID: Rank: New Name: This log is important as your name needs to be updated in the bonus calculation sheet and if not updated, you will not receive any bonus. Strike System Following offenses will result in 1 strike on the employee: Excessive requests for promotion. Reckless driving whilst on duty or on the company’s property whilst off duty or on duty. Misrepresenting EMS (behaving inappropriately in front of patients & the general public). Sleeping on the job (while on duty). Misuse of ROTA. Lack of communication. Failure to use radio calls properly. Disobeying or Disrespecting HC Creating/causing tension between employees. Disrespect towards colleagues. Lack of Professionalism. Abuse of company vehicles. Posing as or pretending to be management. Unresponsive to HC radio 10-20 requests. Weapon on duty. Interfering with other organizations and their operations. Failure to adhere to the leave of absence procedure. Criminal charges.  Extreme insubordination. Any form of corruption (selling medical supplies ie. masks, vests etc. -see Article 3.4.3). Anti AFK Intentionally leaving lobbies empty to do other EMS job Wearing mask when off duty Any form of Lobby Passing Never attend ANY events while on duty IMPORTANT INFORMATION Warehouse: how to check med kits stocks. Lock/unlock doors (warehouse and parking) using “E”. Daily Organization tasks: Not mandatory to complete. Just some extra money. Immunity: EMS employees have immunity while on duty (cannot be harassed, cannot be killed, cannot be robbed). If any gang member is trying to kill, harass or rob you while ON DUTY, summon a god or report them on the forum. Refer GR 6.5 and GR 6.12 Employees MUST turn on their work radio while in city (F5) Employees must maintain a high level of roleplay while on duty. Employees must have a body cam turned on while on duty, especially when on calls. If you are taking a break while on calls (10-9) you must go to a hospital and take the break in the breakroom. EMS Radio chat is used for radio codes and IC topics related to EMS EMS Non-RP Radio chat is for OOC topics related to EMS. Non RP radio is NOT off duty radio! Employees cannot wear the EMS mask when they are OFF duty Health insurance is mandatory for employees During day shift, you can only do PH lobby duty for a maximum of 2 hours continuously. After that, It is mandatory to post 10-7 in radio and in #replacement-logs. You can continue only if no replacement is found. Show ID: If you are on Duty, and anyone asked you for your ID, you must show them your ID EMS Priorities Where must be covered at all times prior to any other duties  1. Pillbox Hospital (PH) 2. Sandy Shore Hospital (SH) 3. Calls and Ambulance Services (“J” Muscle) 4. Lab (Making supplies and deliveries) You cannot ask to take over PH lobby, you may ONLY respond to a replacement call to take PH lobby. Standing in the PH lobby waiting to take coverage may result in a strike. If there are over 600 people in the city there can be 2 people on duty at PH, the second person may enter the lobby AFTER asking permission from a HC. Second unit can join without permission only if a HC is not in the city. EMS Lobby Functions Healing: “Z” to Heal patients Sell med kits: $1300 each Sell health insurance: $1500 for 7 days o Functions of health insurance ▪ Requirement for gun license from the Capitol building. ▪ 50% off on all pills Sell three types of pills: $1000 without insurance/ $500 with insurance o Stage 1 – mild – 1 pill required to cure. o Stage 2 – progressive – 2 pills required to cure. o Stage 3 – severe – 3 pills required to cure. o Only one pill can be taken in an hour o Never say stage 1, stage 2 or stage 3 (it is mixing) Check for diseases Check for insurance Adrenaline shots: (Only HC) check ID before administering the shots and must be logged under #adrenaline-shots in email If a patient’s health is full, always say “You are Healthy” and not “Your health is Full” Training Day 2  IC Radio Codes CALLS ON DUTY: When you start doing the duty as instructed by HC, you are required to post this radio code on the radio and upload logs in ROTA. (#trainee-logs, #md-logs, #as-logs, etc) Code: 10-5 Calls, on Calls Example: 10-5 Calls, 523 on Calls 10-5 Calls, 009 on Calls Logs: Post “/me turns on bodycam” in proximity radio to perform the “Action” of turning your bodycam on after posting 10-5 code Take a screenshot and post this in ROTA (respective rank log) in the format specified below: Rank: Trainee 2 Calls on Duty: 07:00 Calls off Duty: Off duty must be kept empty to update at end of duty ARMOR LOGS: When instructed to go on calls, you MUST request for armor or a HC who instructed you to go on calls will provide you Armor. You must then fill the #armor-logs immediately in the format below. Before Going On Calls: Name: Handed by: (FTO / HC who gave you armor) Time Received: (Time armor was received) Time Returned: Returned/Broken: Percentage Returned: After Returning From Calls:  Return the armor to warehouse yourself and take Screenshots before Returning. Then copy the previous log, delete it and post the new log as below. Name: Handed by: (FTO / HC who gave you armor) Time Received: (Time armor was received) Time Returned: (Time you are returning) Returned/Broken: Returned Percentage Returned: VEHICLE LOGS You may use an EMS vehicle only when on duty. When using EMS vehicles you must radio the last 3 numbers of the license plate and where you are going with it. After using the vehicle, always request any HC to wash it by Saying “Any HC please wash XXX” (XXX is the last 3 digits of vehicle number). Not necessary If you are found using an EMS vehicle for personal use, you will receive a strike. Code: to Example: 523 PH to Labs 009 SH to PH 543 SH to Labs Logs: You must also log a screenshot of the vehicle license plate, time/date of server in #vehicle-proof-logs with this radio code. RP Situations: If a person is unconscious under a car, you may use your EMS vehicle to push the car in which the person is stuck under out of the way. If other cars are rammed, it is considered CR. Always value the person's life!  You are not allowed to revive a person through a car as this is considered as PG. Please use the above method to push a vehicle out of the way so they are free to be healed. Only call an admin if you cannot see the person (they are under ground) OR if you tried pushing the car out of the way 2 times but they are still not visible for you to heal them. -Admin may still identify it as an IC issue. If they do, explain to the patient that you cannot heal them, log it in #call-filer-logs, and save POV Never accept a call if the distance is NAN (they are in a different dimension) Vehicle Ranges: Ambulance - up to 2000 km Declasse Tahoe - up to 3000 km Police Armor Car - above 3000 km, up to 5000 km Bravado Charger - above 3000 km, up to 5000 km Police Maverick - above 2000 km CALL FILTER If you hear shots fired while on duty, you must leave the location and post this radio code on the radio and update in #call-filter-logs. If you take a call from dangerous area and someone points a gun at you and demands you to leave, you must leave the area and post this radio code on the radio and update in #call-filter-logs. If you take a call and go to the location, but you are unable to find the body or if the body is behind a wall or under the water or such immovable obstacles, then you must leave the area and post this radio code on the radio and update in #call-filter-logs. Code: 10-10 , Example: 10-10 Strawberry Avenue, Shots fired 10-10 Strawberry Avenue, Told to leave 10-10 Strawberry Avenue, Body not found Logs:  You must update the #call-filter-logs in this situation in the below Format. ‘Unattended’ is the number of 10-10 situations you have Faced in that particular Calls duty. Unattended: 1 10-10 Strawberry Avenue, Shots fired IMPORTANT INFORMATION ◆ Toggle Sirens (E), silent mode (B) ◆ Lock/unlock gate (E) [PLEASE LOCK THE GATE AFTER YOU LEAVE] ◆ Put the seatbelt on while driving an ambulance (F6). ◆ Refuel - Will be charged to state. You must have the amount of money with you to fill the vehicle, but you will not be charged. ◆ Employees MUST heal government/organization officials before citizens. ◆ Employees MUST NOT heal during a 10-10 situation ◆ Employees MUST NOT leave the ambulance unattended, ask for a car wash if you must leave ◆ There are regular vehicle recalls from HCs with a countdown on the radio. ◆ Make sure you stay in the driver seat for that duration. ◆ Taking a call (J) → Checkmark to accept call Preparing Medicine When instructed by a HC to do Captchas (Labs), you must take a vehicle (Fill #vehicle-logs) and travel to Labs (Location given below). Once you arrive at the labs, you need to post your #captchas-logs as below: Date: Time: Before Captchas Whenever you get captchas, make sure to take a screenshot of it for proof. Once you have completed captcha duty (say 4 captchas), then you Can return to the location where the captcha stock is visible and take a screenshot. Then post in #captcha-logs in below format:  Date: Time: After 5 Captchas Delivering Medicine You may only deliver to Central Hospital unless other organizations have requested you to deliver. When instructed by a HC to do Medruns, take a Vehicle (fill #vehicle-logs) and go to the Labs. Rent a med-delivery van by choosing the appropriate location for delivery (PH) And once the vehicle is full, drive to the location and take a Screenshot before driving into the destination, then complete the delivery. Logs:  Once you make the delivery, you need to upload the proof in #med-delivery logs in format below. 01 to RP Situations if you are at a gunpoint or in the ghetto region, always obey the orders of the gang members whether it is to leave the area or revive a specific person or not to revive a specific person. Although any form of harassment or harm done to you can be body-cammed and reported (GR 6.5 and GR 6.12). When arriving at the site of the patient, check their surroundings. (Are there shots fired? Are there people near the patient?) If someone is near the patient, ask them for permission prior to helping the patient using (Z). Always introduce yourself and greet the patient before you patch them. Always do RP with patients while patching them. E.g.: Hello sir, this is Sachin from EMS, I’m gonna patch you up and you will be absolutely alright. I am checking your pulse, I am injecting morphine and I am dressing the wounds with bandages. Once done, wish them a good day and leave. If anyone ever passes ILLEGAL items to you while on lobby duty, please make sure to drop the illegal item outside the hospital and save bodycam.  If anyone comes to you while on duty and does RP with you (“My leg is broken”, “My stomach hurts”, “I was in an accident”., etc), make sure to do RP with them. If you ever sell the wrong items to a patient who arrives in the lobby, Mandatorily offer to buy it back from them. It is your responsibility to make sure you sell the correct items. Never argue with a patient in the lobby. Call a HC if you are unable to handle the situation. Surgery When The patient ask for surgery you can ask to any doctors, surgeons or HCs to come to PH Lobby for a surgery + for Surgery no Logs Or ROTA needed Note: if you are taking the Lobby dont leave it empty Ask MD department to do the surgery or ask for covering then you can go for surgery Proccess: 1. First Ask The patient to tell you what happen and how he feels 2.Then Offer him (Put On a Stretcher) G - Basics Actions - Interactions - Put On a Stretcher Basics Action (5)  Interactions (5) Put On a Stretcher (7) 3. Then take him to the surgery room PH - First Floor - Ward B SH - Floor 2 and Floor 4 - ( Treatment section)  4. depends on the surgery and what happen to the patient Post “/try (depends on the surgery) ” in proximity radio to perform the “Action“ of doing the surgery Example: /try remove the bullet from the chest /try fix broken bones /try use defibrillator on the chest /try do CPR 5. If the /try command have successfully done then wish the patient a good a day and tell him that he is Fine now  if the /try command have unsuccessfully done then you can try the /try command 1 more time if its unsuccessfully for 2 times then ask from another surgeon to do it, if there is no no other units in the city then ask the patient to come to hospital next time Note: you can only do /try command 2 times per situation. otherwise it will be considered as General Rules 6.1 Note: don't forget to maintain a high level of roleplay ----------- Thank You ----------- With absolute love, Chief Viking Shloke EMS on Top!!!