Summary

This document is about management development, outlining the characteristics of change, leadership styles, management styles, and types of learning involved. It touches upon emotional intelligence and the critical role of a manager.

Full Transcript

Chapter 9: Management development. ***[Management Development]*** - Is characterized by continuous change including unexpected crisis that affect management in the organization Criterion Leadership Management --------------------- ----...

Chapter 9: Management development. ***[Management Development]*** - Is characterized by continuous change including unexpected crisis that affect management in the organization Criterion Leadership Management --------------------- -------------------------------------------------- ------------------------------------------- Change Provide mission and start change Implement change as suggested by leader People Inspire and develop Control Power Ability to influence others Authority Tasks Do the right thing Do things right Commitment to goals Passionate (show intense feelings for something) Impersonal (show no feeling on something) Attributes of Leadership - They are emotionally intelligence towards their feelings and other people emotions. - They are mentally agile, flexible mind to make swift informed decisions. - They are flexible. - They have externally energy and inner strength to face challenges. - Create vision and influence people to achieve their goals. **Duty of a manager is to:** organize, plan, control and leading **4 types of emotional intelligence** 1. Self-awareness 2. Self-management 3. Social awareness 4. Relationship awareness Power Ps leadership that must have 1. People -oriented 6. Presenter 12. Principled 2. Purposive 7. Participative 13. Passion for growth 3. Progressive 8. perceptive 4. Perspicacious 9. Persistence 5. Presence 10. Personal awareness Role of a manager 1. Guide individual vs team performance 2. Continuous learning and employee development 3. Facilitate change 4. Facilitate decision making 5. Resource planning and allocation 6. Activities and team co-ordination 7. Group representation 8. Team building and trust - Single career that focuses withing the organization. Protean career - Career that focuses on different jobs (less focus on organization and status of it) - More focus on psychological success **Types of change** First-order change Second order change ----------------------- ---------------------- Incremental change Radical change Evolutionary change Revolutionary change Small change has time Big change no time Management learning style +-----------------------------------+-----------------------------------+ | 4. **Diverger** | Enjoy looking things at different | | | perspectives, imaginations and | | | collaboration | | | | | | They are good at brainstorming | +===================================+===================================+ | 1. **Assimilator** | Good at understanding and | | | developing theoretical models | +-----------------------------------+-----------------------------------+ | 2. **Converger** | They are good at problem solving, | | | enjoy working with critical data | | | and technical skills | +-----------------------------------+-----------------------------------+ | 3. **Accommodator** | Rely on instinct/experience | | | | | | Enjoy taking action and seeing | | | results | | | | | | Are good at adopting to new | | | situation | +-----------------------------------+-----------------------------------+ Management development approach 1. **Human capital:** invest on competencies of an individual that he/she has in order to act in an organization 2. **Organizational capital:** know about the procedures of the organization, technologies and flow of information in the organization. 3. **Social capital:** goodwill available to groups or individuals 4. **Intellectual capital:** the capabilities of knowing social collection

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