Business Communication Module - DBU Presentation PDF
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Dallas Baptist University
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Summary
This document is a presentation on business communication, covering various modules including advanced communication techniques, modern business writing, digital business correspondence, enhanced presentation skills, and technology-enhanced professional etiquette.
Full Transcript
Business Communication Module Module 1: Advanced Communication Techniques (8) Communication- Process, Types, Forms of Communication Interpersonal Communication - Building Effective Relationships with Technology - Virtual Team Communication - Remote Work Communication Strategies Communication Bar...
Business Communication Module Module 1: Advanced Communication Techniques (8) Communication- Process, Types, Forms of Communication Interpersonal Communication - Building Effective Relationships with Technology - Virtual Team Communication - Remote Work Communication Strategies Communication Barriers - Digital Communication Challenges - Overcoming Virtual Miscommunication Nonverbal Communication - Reading Body Language in Video Calls - Digital Nonverbal Cues Communicating Across Cultures - Cross-Cultural Communication Tools - Technology in Multicultural Teams Gain-framed vs. Loss-framed Messages - Digital Messaging Strategies - Data-Driven Communication – Google Meet- Dropbox, Zoom, MS Teams Module 2: Modern Business Writing (8) Introduction to Business Writing - Digital Writing Tools and Platforms - Adapting Writing Styles for Different Technologies Writing Business Letters - E-letters and Digital Correspondence - AI Assistance in Letter Writing Routine, Sales, Employment, Collection Letters - Automated Templates and AI-Generated Letters - Digital Platforms for Efficient Communication Job Application, Resignation Letters - Online Applications and Digital Resignation Processes - AI Tools for Crafting Effective Job Letters Cover Letter - Optimizing Cover Letters for Applicant Tracking Systems (ATS) - Using AI for Personalized Cover Letters – Canva, Template.net, Hemingway Editor, Grammarly Report Writing - Software Tools for Report Generation - Collaborative Writing Tools – Microsoft Docs, Google Docs, LaTex Module 3 Digital Business Correspondence (10) Types Of Letters - E-Letters and Digital Formalities - Digital Signature Tools Memos, Notices, Minute of Meetings - Online Memo Platforms - Digital Minute-Taking Tools Otter.ai, Doodle, Spike Business Proposals - Digital Proposal Creation Tools - Online Collaboration for Proposals Email and social media for Business Communication - Leveraging Business Communication Platforms (e.g., Slack, Microsoft Teams) - Best Practices for Social Media Engagement Routine Messages and Bad-News Messages - Automated Messaging Tools - Strategies for Delivering Bad News Digitally Report Writing- Structure- Types- Objectives - Using AI in Report Structuring - Advanced Reporting Software –Positive Side of Chatgpt Module 4: Enhanced Presentation Skills (8) Presentation Skills - Virtual Presentation Tools - Interactive Presentation Software Delivery Methods - Online Presentation Platforms (e.g., Zoom, Microsoft Teams), PowerPoint, Canva, Google Slides, Prezi, Kahoot, Mentimeter, Engaging Audiences Virtually Body Language - Virtual Body Language Best Practices - AI Tools for Analysing Body Language in Video Calls, AIM (Audience, Intent, Message) - Digital Audience Analysis Tools - Online Message Customization Techniques – PowerPoint, Canva, Google Slides, Prezi, Kahoot, Mentimeter Module 5: Technology-Enhanced Professional Etiquette (6) Power Dressing - Virtual Dressing Tools - Adapting Dress Codes for Virtual Meetings Telephonic Manners/ Voicemail Etiquette - Digital Communication Platforms - AI for Voicemail Management Business Salutation Etiquette - Digital Etiquette Tools - Customizing Salutations for Online Platforms Cubicle Etiquette - Digital Workspaces Etiquette - Managing Virtual Workspace Etiquette – Boomerang (Email Etiquette), Webex (Video- Conferencing), Brand Yourself- Image