Feedback Workshop 2025 LEAD Program PDF
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2025
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Beth Boyd
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Summary
This document is a workshop on feedback, covering topics such as effective feedback frameworks, strategies for receiving feedback successfully, and the scientific aspects of feedback. It is part of the 2025 LEAD Program.
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Feedback Workshop 2025 LEAD Program Today's Agenda 1 Share an effective framework to give feedback in a way that is actionable & brain-friendly | MY.B.I.Q. 2 Share Start | Stop | Continue 3 Provide strategies to receive feedback, effectively...
Feedback Workshop 2025 LEAD Program Today's Agenda 1 Share an effective framework to give feedback in a way that is actionable & brain-friendly | MY.B.I.Q. 2 Share Start | Stop | Continue 3 Provide strategies to receive feedback, effectively ©2024-2025 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 2 Workshop Expectations For Today's Workshop... Be Present Participate & Share Your Practice Perspective ©2024-2025 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 4 Why is Receiving Feedback Important? Why is Giving Feedback Important? Benefits of a Feedback Culture It builds It builds trust connection Feedback It minimizes It builds conflict & capabilities misunderstandings ©2024-2025 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 7 Socrates Triple Filter Test | Feedback Is It Truth? Is It Good? Is It Useful? ©2024-2025 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 8 65% Of Employees Desire More Feedback (Source: Zippia.com) ©2024-2025 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 9 MY.B.I.Q Micro-Yes | Behavior | Impact | Question ©2024-2025 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 10 In Action... LifeLabs Learning The Science Behind MY.B.I.Q. The Amygdala The amygdala is part of a larger network in our brain called the limbic system. In addition to detecting danger, it also plays a role in behavior, emotional control and learning. ©2024-2025 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 15 Let's Discuss... Micro-Yes Behavior Impact Question ©2024-2025 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 16 Let's Practice Scenario You have a direct report (Josh) that’s consistently late to team meetings & and then talks over others during the meeting. You're leaving the meeting, how can you frame redirecting feedback in the MY.B.I.Q. format to address this? ©2024-2025 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 18 43% of highly engaged employees receive feedback at least once a week. (Source: Zippia.com) ©2024-2025 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 19 What Moments Are Ideal for Feedback? ©2024-2025 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 20 Start | Stop | Continue ©2024-2025 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 21 Let's Discuss Scenarios What scenarios can you see Start | Stop | Continue being beneficial for? ©2024-2025 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 24 Benefits of Start | Stop | Continue Building a culture of reciprocal feedback. ©2024-2025 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 25 Benefits of Start | Stop | Continue Identify the tools, people, & processes that worked and didn't after a project. ©2024-2025 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 25 Benefits of Start | Stop | Continue For colleagues to find common ground and work through differences. ©2024-2025 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 25 75% of employees who receive feedback feel that the feedback is valuable.(Source: Zippia.com) ©2024-2025 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 26 Receiving Feedback Things to Know ©2024-2025 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 27 Keep In Mind... Actively Listen Is what is being said truth, meant to help you grow, and useful? Ask for data points/behaviors if the feedback is delivered poorly ©2024-2025 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 28 Keep In Mind... Summarize for Understanding Use statements such as, "I just want to make sure I understand. Do I have it right that you feel ________." ©2024-2025 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 28 Keep In Mind... Give People Time Did you know it takes people on average 15 - 20 minutes to calm down when they're upset (metabolize an adrenaline dump)? ©2024-2025 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 28 Keep In Mind... Always Operate With Positive Intent Has the feedback been delivered clearly and with good intention (useful)? ©2024-2025 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 28 Keep In Mind... Follow Up Feedback & learning is never a "one & done". As adults we need to hear things 7 to 9 times for concepts to become "sticky" (memorable) Follow up on conversations to give people time to ask questions, calmly & thoughtfully. ©2024-2025 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 28 Tools & Resources Tools & Resources Board