Feedback Workshop - 2025 LEAD Program

Podcast

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Questions and Answers

What percentage of highly engaged employees receive feedback at least once a week?

30%

43% (correct)

55%

20%

The Start | Stop | Continue method is used to reduce the frequency of feedback.

False

Match the following purposes with their respective actions:

Start = Introduce new positive actions Stop = Eliminate negative behaviors Continue = Maintain beneficial practices

Why is reciprocal feedback important in a workplace?

To build a culture of communication Signup and view all the answers

Emotional control is one of the roles detected by workplace behavior analysis.

True Signup and view all the answers

The feedback should be __________, constructive, and specific.

timely Signup and view all the answers

What percentage of employees who receive feedback feel that the feedback is valuable?

75% Signup and view all the answers

Actively listening is an important part of receiving feedback.

True Signup and view all the answers

What is an important follow-up practice after receiving feedback?

Follow up to ensure understanding and continuous learning. Signup and view all the answers

It typically takes people ___ to calm down after receiving upsetting feedback.

15 - 20 minutes Signup and view all the answers

Which of these actions should you avoid when receiving feedback?

Reacting immediately Signup and view all the answers

Match the feedback practices with their purposes:

Actively Listen = Comprehend the feedback clearly Summarize for Understanding = Confirm understanding Give People Time = Allow emotional processing Always Operate With Positive Intent = Ensure good intentions behind feedback Signup and view all the answers

Feedback and learning is a one-time process.

False Signup and view all the answers

What should you ask for if feedback is delivered poorly?

Data points or specific behaviors. Signup and view all the answers

What is the primary purpose of the MY.B.I.Q framework?

To provide feedback that is actionable and brain-friendly Signup and view all the answers

Receiving feedback is not important for building trust in the workplace.

False Signup and view all the answers

What are the three components of the Socrates Triple Filter Test for feedback?

Truth, Good, Useful Signup and view all the answers

The amygdala is part of the larger network in our brain known as the ______.

limbic system Signup and view all the answers

Match the following terms related to feedback culture with their descriptions:

Trust = Creates a safe environment for sharing Feedback = A tool for learning and improvement Conflict = Can arise without clear communication Connection = Strengthens relationships among team members Signup and view all the answers

What percentage of employees desire more feedback?

65% Signup and view all the answers

A feedback culture minimizes misunderstandings and conflict.

True Signup and view all the answers

What does the acronym MY.B.I.Q stand for?

Micro-Yes, Behavior, Impact, Question Signup and view all the answers

Study Notes

Feedback Workshop - 2025 LEAD Program

Workshop designed for the 2025 LEAD Program
Agenda includes:
- Effective feedback framework (actionable & brain-friendly - MY.B.I.Q.)
- Start | Stop | Continue framework
- Strategies for receiving feedback effectively
Expectations for the workshop include:
- Being present
- Participating and sharing perspectives
- Practicing feedback techniques
Receiving feedback is important for:
- Building trust
- Building connection
- Building capabilities
- Minimizing conflict and misunderstandings
Socrates Triple Filter Test for feedback:
- Is it truth?
- Is it good?
- Is it useful?
65% of employees desire more feedback (Zippia.com)
43% of highly engaged employees receive feedback at least once a week (Zippia.com)
75% of employees who receive feedback feel it is valuable (Zippia.com)
MY.B.I.Q. (Micro-Yes | Behavior | Impact | Question) is a framework for feedback.
A helpful technique for giving feedback is Start | Stop | Continue which helps to identify what aspects of a person's work is going well, should be stopped, and should be continued.
Time is needed for people to process feedback (It may take 15-20 minutes to calm down from feeling upset after receiving intense feedback)
Actively listen - Make sure what is being said is truthful, helpful, and useful
Summarize for understanding
Follow up to ensure ideas are 'sticky' and the concepts are memorable

Feedback Skills

Watch video examples of feedback delivered in different ways to determine which type is most brain-friendly.

The Science Behind MY.B.I.Q.

The amygdala, part of the limbic system, plays a vital role in behavior, emotional control, and learning, including detecting danger.
Tools & resources are available, including a tools & resources board via QR code.

Scenario Examples

Examples provided for framing feedback using the MY.B.I.Q. format for situations involving a direct report consistently being late to meetings and interrupting others.

Discussion topics

Discussing scenarios where the Start | Stop | Continue method may be beneficial

Benefits of Start | Stop | Continue

Building a culture of reciprocal feedback
Identifying tools, people, and processes that worked and didn't after a project
Helps colleagues find common ground and navigate differences in opinion effectively.

Studying That Suits You

Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

Description

This workshop focuses on providing effective feedback strategies and techniques as part of the 2025 LEAD Program. Participants will engage in frameworks such as MY.B.I.Q. and Start | Stop | Continue to enhance their feedback skills and foster better workplace communication. Join us to learn how to build trust and connections through actionable feedback.