Podcast
Questions and Answers
What percentage of highly engaged employees receive feedback at least once a week?
What percentage of highly engaged employees receive feedback at least once a week?
The Start | Stop | Continue method is used to reduce the frequency of feedback.
The Start | Stop | Continue method is used to reduce the frequency of feedback.
False
Match the following purposes with their respective actions:
Match the following purposes with their respective actions:
Start = Introduce new positive actions Stop = Eliminate negative behaviors Continue = Maintain beneficial practices
Why is reciprocal feedback important in a workplace?
Why is reciprocal feedback important in a workplace?
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The feedback should be __________, constructive, and specific.
The feedback should be __________, constructive, and specific.
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What percentage of employees who receive feedback feel that the feedback is valuable?
What percentage of employees who receive feedback feel that the feedback is valuable?
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Actively listening is an important part of receiving feedback.
Actively listening is an important part of receiving feedback.
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It typically takes people ___ to calm down after receiving upsetting feedback.
It typically takes people ___ to calm down after receiving upsetting feedback.
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Which of these actions should you avoid when receiving feedback?
Which of these actions should you avoid when receiving feedback?
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Match the feedback practices with their purposes:
Match the feedback practices with their purposes:
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What should you ask for if feedback is delivered poorly?
What should you ask for if feedback is delivered poorly?
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What is the primary purpose of the MY.B.I.Q framework?
What is the primary purpose of the MY.B.I.Q framework?
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Receiving feedback is not important for building trust in the workplace.
Receiving feedback is not important for building trust in the workplace.
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What percentage of employees desire more feedback?
What percentage of employees desire more feedback?
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A feedback culture minimizes misunderstandings and conflict.
A feedback culture minimizes misunderstandings and conflict.
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Study Notes
Feedback Workshop - 2025 LEAD Program
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Workshop designed for the 2025 LEAD Program
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Agenda includes:
- Effective feedback framework (actionable & brain-friendly - MY.B.I.Q.)
- Start | Stop | Continue framework
- Strategies for receiving feedback effectively
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Expectations for the workshop include:
- Being present
- Participating and sharing perspectives
- Practicing feedback techniques
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Receiving feedback is important for:
- Building trust
- Building connection
- Building capabilities
- Minimizing conflict and misunderstandings
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Socrates Triple Filter Test for feedback:
- Is it truth?
- Is it good?
- Is it useful?
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65% of employees desire more feedback (Zippia.com)
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43% of highly engaged employees receive feedback at least once a week (Zippia.com)
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75% of employees who receive feedback feel it is valuable (Zippia.com)
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MY.B.I.Q. (Micro-Yes | Behavior | Impact | Question) is a framework for feedback.
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A helpful technique for giving feedback is Start | Stop | Continue which helps to identify what aspects of a person's work is going well, should be stopped, and should be continued.
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Time is needed for people to process feedback (It may take 15-20 minutes to calm down from feeling upset after receiving intense feedback)
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Actively listen - Make sure what is being said is truthful, helpful, and useful
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Summarize for understanding
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Follow up to ensure ideas are 'sticky' and the concepts are memorable
Feedback Skills
- Watch video examples of feedback delivered in different ways to determine which type is most brain-friendly.
The Science Behind MY.B.I.Q.
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The amygdala, part of the limbic system, plays a vital role in behavior, emotional control, and learning, including detecting danger.
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Tools & resources are available, including a tools & resources board via QR code.
Scenario Examples
- Examples provided for framing feedback using the MY.B.I.Q. format for situations involving a direct report consistently being late to meetings and interrupting others.
Discussion topics
- Discussing scenarios where the Start | Stop | Continue method may be beneficial
Benefits of Start | Stop | Continue
- Building a culture of reciprocal feedback
- Identifying tools, people, and processes that worked and didn't after a project
- Helps colleagues find common ground and navigate differences in opinion effectively.
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Description
This workshop focuses on providing effective feedback strategies and techniques as part of the 2025 LEAD Program. Participants will engage in frameworks such as MY.B.I.Q. and Start | Stop | Continue to enhance their feedback skills and foster better workplace communication. Join us to learn how to build trust and connections through actionable feedback.
