Aviation 4.0 - Course 1.2 PDF

Aviation 4.0 - Airport 4.0 - Course 1.2 1. Industry 4.0 The world is talking about the Industry 4.0 or the fourth industrial revolution, that is, the current trend of higher level of automation, digitalization and data exchange in manufacturing technologies. Industry 4.0 includes:...

Aviation 4.0 - Airport 4.0 - Course 1.2 1. Industry 4.0 The world is talking about the Industry 4.0 or the fourth industrial revolution, that is, the current trend of higher level of automation, digitalization and data exchange in manufacturing technologies. Industry 4.0 includes: cyber-physical systems, Internet of Things cloud computing among other technological assets. Example: With more than 5000 sensors, which generate up to 10 GB of data per second, modern aircraft engines are an exponent of what digitalization and the Internet of Aircraft Things could furnish, as part of the upcoming Industry 4.0 revolution, in the aviation industry. This new era has the potential to improve air transport key performance areas. Particularly, in an industry where safety levels are so high and the margins for improvement are extremely tight, this upcoming era might imply a shift in safety improvement. What is the Industry 4.0? Industry 4.0 is sometimes referred to as the fourth industrial revolution, after the: – steam-powered mechanical machines, – the electrically powered mass production and – the electronically/IT-powered automated manufacturing. It focuses on the establishment of intelligent products and smart production processes as well as on vertically and horizontally integrated manufacturing systems. Smart products are distinctively distinguishable, may be situated at any moment in time, and record past and current information or status as well as alternative ways to attain their target. Smart production processes are intelligent production processes in which the various steps in the lifecycle are integrated with each other, starting with the design phase and ending with the retirement phase. The four stages of the industrial revolution 2. Context  Sensor use and Biometry Airport city analyse Smart airports Perfect travels Trends on airports AI use Touchless travels APOC Advanced air Possible use of mobility metaverse  Today, airspace is occupied Tomorrow, Digital Aviation mainly by traditional manned infrastructure to enable all air aviation operations Connected airplanes and rotorcrafts, drones,  Traditional piloted fixed-wing and urban air mobility and taxi services rotorcraft with limited connectivity Smart airports, advanced airport digitalisation  Internet of things on airports  Airport digitalisation – ACDM and TAM Thousands of aircrafts in the sky Hundreds of thousands of connected flying vehicles in the sky MULTI AIR OPERATIONS BASED ON DIGITAL AVIATION Highly qualified INFRASTRUCTURE workforce 3. Aviation 4.0  Aviation 4.0 A performant air transport industry – An aviation focused to the customer – An innovant aviation An agile aviation – Air transport providers connected by network(ACDM) – A flexible industry A responsible aviation – A clean aviation (using green energy and biofuels) – An aviation centered on human  Aviation 4.0 Digitalization Environment Materials Intermodal transport Human resources  The axes of work for digitalization in the aviation sector 1 Increasing connectivity Smart aviation services (ACDM 2) Connected providers (ACDM) Connect humans Lead airport ( APOC) 2 Development of software that communicates Huawei iAirport Operations NIIT technologies The axes of work for digitalization in the aviation sector 3 The virtual for supporting decisions ▪ Development of appropriate models ▪ Simulate the functionality of aviation sectors ▪ Lead the aviation 4. Changing of the workstation Reduce hardship Human-machine interaction Accompany the staff A new organization of work New skills required 5. Security of data and processes The basic steps of digital transformations Aviation environment assesment – A multidimensional review of aviation’s characteristics Air transport provider plan and objectives – Agreement on the priorities and actions of specific digital plans Internal organisational review and requirements – An assessment of current organization and competencies versus what is needed to remain flexible and agile through the digital transformations.  4. Management of Human Resources BIG DATA & CONNECTED SYSTEMS The changing nature of work MULTI SENSORY INTERACTION AUGMENTED REALITY  The changing nature of work Emerging occupations (Examples) ATC/ATM VIRTUALIZATION AUTONOMOUS SYSTEMS SECURITY AND CYBER- ELECTRIC AND AND AUTOMATION SECURITY SUSTAINABLE AIRCRAFT Remote tower controllers Drone operators Software and AI Energy and AI engineers/VR experts Automated vehicle engineers maintenance engineer Big data analysts operators Big Data and analytics Electrical engineer/ Robotics engineering Designers of experts Alternative Vehicle autonomous vehicles Security (& cyber Developers Safety officers for security) experts Climate Change unmanned systems Legal services personnel Reversal Specialist and ethics and privacy Consumer Energy protection specialists Analysts Battery Technician Solar Flight Specialists 5. What is Airport 4.0 ? Center on Interactions Among Passengers, Baggage, and 2019-2020 Customer Groups Ground Handling Cleaning, catering, cargo handling, aircraft maintenance, and fueling Dispatch and Collaborative Touch- down Command Decision Making Take-off Taxiing Taxiing The Cabin door Cabin door designated stand opens closes Pushback Airfield Departure Arrival Deplane, customs clearance, Arrival, check-in, baggage drop, baggage claim, transfer, and hotel security check, waiting, and boarding Terminal area Public area Travel plan VIP services Center of interactions  Airport mission Airport missions: Ensure Safety First, Optimize Services, Achieve Normal Flight Operations EFFICIENCY EXPERIENCE Shorten incident response time and Cut aircraft turnaround time Minimize passengers’ time at customs improve collaborative emergency and security checks to increase response capabilities shopping/meal time Cloud Big Data AI Video IoT Computing Mobility Continuous innovation in technology Challenges in digital transformation Smart Airport Solution: Situational Awareness, Cloud-and- Network Synergy, Application Enablement, and Visualized Businesses APOC Visualization and Collaboration Comprehensive Comprehensive Comprehensive Integration + Verification operations control security services (Comprehensive operations control, security, Flight info Facial Positioning and Passenger self- integration Apron vehicle mgmt. recognition/tracking Perimeter protection navigation service and services) Ground handling Runway FOD Airport environment Self-service Baggage DCS system detection monitoring customs clearance reconciliation A-CDM AODB Data management Big Data Video IoT platform ICP analytics surveillance Cloud, Big Data, AI, Data Cloud platform mining Computing Storage Network O&M Integrate industry capabilities (Platform + Ecosystem) Backbone network Cornerstone of Digital Mobile IoT 3G/4G/5G/NB-IoT Transformation (Technologies eLTE-IoT/Wi-Fi/ZigBee/Bluetooth for communications) Mobility + IoT+ Smart processes Virtual reality, Digital twin, Augmented reality Video (Wireless, wired, and chips) 6. Cornerstone of Digital Transformation (Technologies for communications)  https://www.internationalairportreview.com/video/181246/airport-4-0- nokia/?zcs=NOKIA%20video&campaign_source=Email%201&utm_source=Email+marketing&utm_medium= email&utm_campaign=IAR+-+VIDEO+-+Realising+Airport+4.0+-+NOKIA+- +December+2022&utm_term=Watch+this+exclusive+interview+to+learn+more+about+how+you+can+realise +Airport+4.0.&utm_content=https%3a%2f%2femails.internationalairportreview.com%2frussellpublishinglz%2 f&gator_td=fo3tTOwgZ%2fZM4je7hqAnykteHWzeg4QsbhbMb24yC3Of%2f%2bPTiIG14OJvQ9%2fPWvqGn M8ebGeG3vgmBQnW5uPUkvR7leMNLUbmfGvOFPFrCk64y%2bP84CP6D%2bkgg6FZgv9UjXfzn5bC3FXK zv7O%2fB53jPpKJyVpluTONbktA0KKd6Fud3JUlOUUV3v8zj1bYF2RSTWBJYnRQVf935A%2b7XAN%2bn1 6xCP45ofrTSRUkA78qxE%3d 6.1. Public Services The airport has the obligation to provide the public services with the best conditions for carrying out their missions. Public services are mandatory but essential partners for airport activity and prestige. Self-cleaning, contactless border control kiosks developed by Vancouver International Airport Vancouver International Airport’s research and development division responsible for designing and building the BorderXpress kiosks is retooling their machines to provide a contactless user experience for passengers. 2. PASSENGER FACILITATION - Biometric boarding for international flights at Fort Lauderdale-Hollywood Fort Lauderdale-Hollywood International Airport has introduced biometric boarding for all passengers on departing international flights. According to the Florida gateway, its new system delivers a touchless boarding experience whilst complying with US Customs & Border Protection Agency (CBP) requirements for all international travellers to biometrically validate they have departed the country. Biometric boarding for international flights at Fort Lauderdale- Hollywood Developed in partnership with Amadeus, the system utilises facial-recognition technology meaning that departing passengers on international services no longer have to scan their boarding pass at departure gates, ensuring a touchless boarding experience. The cloud-based Amadeus solution for biometric boarding is now available for all international airlines operating at FLL to provide a contactless travel solution. Biometric technology will let passengers make the trip from curb to gate faster and easier, and it’s part of what we call the ‘Airport of the Future.  Each Biopod has a high-resolution 3D camera and secure encrypted connectivity to the CBP Traveler Verification System (TVS), where the image captured at the boarding gate is matched against the images stored by the CBP. Importantly, FLL notes, the system complies with privacy regulations as no personal biometric data is stored by Spirit, the airport, other airlines or Amadeus. When passengers are successfully verified, a unique, tokenised identity representing that specific traveller is generated and the airline is alerted to the fact that the passenger is boarding the plane and their seat.  5.2 Digitalize customer experience Nowadays, almost every customer uses a mobile device to book a flight and people are surrounded and spoiled by digital innovations that simplify their lives. Digitalization will offer new ways for a customer relationship. Airlines are already doing a good job and are trying to catch up by implementing digitalized processes. But most projects are currently small-scale trials to sound out what could be possible. As a first step, it is important to explore the potential of digitalization for customers and flight operations.  Boarding Hall The Luggage Check-In delivery Hall Hall Public Hall LG provides the right solutions for various usage environments of Flight Information This unique ultra wide or long format single unit display is designed for retail and airport environments for maximum flexibility, dynamic messaging and lasting impression. With its great space efficiency from wide screen, you can display way-finding or gate information and advertisements at the same time. German airport company Fraport has introduced Gaming World, a new recreation area for passengers at Frankfurt Airport (FRA). Passengers can play the latest arcade games to relax during the wait before their flights. Available to play free of charge, the range of games are based on Microsoft's Xbox One console, and include soccer, car racing, fun for kids, fitness games and dancing. Launched to improve customer experience, the section features games installed on monitor walls and pedestals. Fraport is planning to develop more such gaming sections at the airport. Hamad International tests new contactless technology Qatar’s Hamad International Airport (HIA) has launched a trial phase for contactless self-check-in and baggage drop. The technology is using happyhover and SITA Mobile Solution technology. Happyhover uses infra-red technology to detect fingers as they approach a specific area of the kiosk screen and to accept the intended customer action; eliminating the need for passengers to touch potentially infected surfaces. They can also use their mobile phones to control the kiosk screen using the SITA Contactless Kiosk Solution. Passengers simply scan QR codes that connect their mobile phone via Wi-Fi to the SITA Remote Control App. This displays a touch-pad that the passenger can use to remotely control the mouse pointer on the kiosk screen.  Hamad International tests new contactless technology (cont) The app also features a keyboard that passengers can use to type on the kiosk screen without touching it. These latest additions to HIA’s suite of technologies offer convenient, intuitive and user-friendly interfaces that are easily deployed to reduce contact during the self-check-in and baggage drop processes. Safety measures at airport terminals were strengthened with fully autonomous disinfectant robots and advanced thermal screening helmets. HIA was also one of the first few global airports to offer a contactless and paperless airport experience with the introduction of biometric identification technology, in addition to touchless elevator keys. ◼ Hamad International Airport’s success in its digital transformation has allowed the airport to consistently set new benchmarks for quality excellence and delivery in the industry. In 2020, HIA was ranked the “Third Best Airport in the World”, among 550 airports worldwide, by the SKYTRAX World Airport Awards 2020, which also classified it as a five-star airport in 2017, making it one among only five other airports in the world and the only one in the Middle East to achieve this prestigious status. In addition, HIA has been voted the ‘Best Airport in the Middle East’ for the sixth year in a row and ‘Best Staff Service in the Middle East’ for the fifth year in a row. Hong Kong International Airport awarded ACI health accreditation Hong Kong International Airport (HKG) has been accredited under Airports Council International’s (ACI) Airport Health Accreditation programme, recognising the airport’s high standard in upholding health and safety in its operations. The airport is among the first Asia-Pacific airports to be accredited by the programme.  Introducing the latest disinfection technologies – including disinfection channels, antimicrobial coating and autonomous cleaning robots – at terminals Mandating all passengers and staff members to wear masks Installing e-security gates equipped with facial recognition technology to support touchless security processing Conducting temperature screening for all persons entering the terminal and upon arrivals Installing over 400 hand sanitiser stations throughout the passenger terminals Stepping up cleaning and disinfection efforts on airport facilities and passenger amenities Installing protective screens at airline check-in counters and other service counters Segregating originating departing passengers and transfer passengers in separated zones in the seating area of the boarding gates Using signage, public announcements, tensile barriers and floor markings to remind passengers and airport staff of the safe distance advice Collaborating with catering outlets to provide self-service kiosks to reduce contact between staff and customers Providing personal protective equipment (PPE) for frontline staff, with respective training on the proper use and disposal Maintaining timely communications through public announcements to keep passengers abreast of the latest measures at the airport. Istanbul Airport best in Europe in digital transformation: Airports Council International  As the smartest airport in Turkey, Istanbul Airport distinguishes with the mobility-oriented, innovative technological services it offers to its passengers, in addition to the standard airport services. With the important digital services currently offered at Istanbul Airport such as: » e-passport, » smart translation service, » mobile application, » smart parking, » 5G, » smart security and robots, it produces 'technological value' for Turkey.  To name just a few, the airport uses geo- location technologies and GPS beacons to give passengers directions to points in the airport. This technology can also be used to provide walking times to gates and alerts when their flights begin to board. Check-in is also simplified with a self-bag drop system, speeding up the process, and limiting personal contact.  For airport retailing, Istanbul has led the way in creating a smooth, efficient, and memorable experience. Technologies implemented here include – 3D holograms, – smart shopping carts that can also charge personal devices, – mobile cash registers, and more. Shoppers can even use a ‘magic mirror’ app to see virtually how things like makeup, clothes, and watches look on them without the need to try them on. Mobile application of Istanbul Airport Smart improvements have made aircraft movements safer and more efficient too. Out on the airfield, 40,000 LED lights make it easier than ever to visually guide aircraft around the airport. This makes aircraft routing to and from gates highly optimized and increases the safety of movements on the field. It also tackles the age-old problem of bad weather, allowing the airport to continue to operate even with a Runway Visual Range of just 50 meters. Smart improvements have made aircraft movements safer and more efficient too.  Istanbul Airport (https://www.youtube.com/watch?v=OWGGFKKESUA ) It offers their passengers a unique digital journey experience the smart solutions that they provide. Increasing the speed in digital integration, their main goal is to boost airport management to ‘technological management’ in the near future. The first step of this process will be – the digital wallet application, – a commercial platform called Ist-buy, which could be call the 'marketplace' of the airport; all of the outlets within the airport will have the opportunity to market their own products here. ◼ The most ambitious technological practice to be implemented at Istanbul Airport will be the opportunity of traveling and shopping via biometrics, in other words, the use of facial feature data. ◼ With this, tickets, passports and digital biometric data of passengers are matched through the Istanbul Airport mobile application. ◼ By artificial intelligence-based smart chat system project, they will provide their passengers with instant notifications at their airport and have the opportunity to provide 24/7 support, in accordance with our "Smart Airport" concept: ◼ a continuous increase in productivity by integrating artificial intelligence at every point of business processes. ◼ they are able to carry out density analyses through artificial intelligence in check-in areas, restrooms and prayer rooms. With the sensors, they can see the degree of density in all parts of the airport and manage their teams and resources accordingly.  They have been using artificial intelligence at every point of their business processes from the very first day, aiming for a continuous increase in productivity. They have also activated tracking mechanisms at the airport with the help of an internet of things (IoT) technology. The success as an intelligent, sustainable and people-focused airport is subject to passenger satisfaction.